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Team Ocelots: Andre Ferguson, Candice Lela-
Rolingson, Eric Gransaull, Ken Francis Charles
An analysis of Rituals Coffee House
 A market is made up of individual consumers willing to
purchase a particular item at a particular price
 Market analysis seeks to examine the market demand in
relation to prices and product offerings.
 It uses consumer demographics/segmentation/target market
and buying habits to identify trends
Apple Inc. made more
money this weekend
than BlackBerry will sell
for!!
 Rituals Coffee House is one of the fasting growing and widely
recognized coffee shops in the Caribbean
 Unique products, décor and ambience set them apart from
all the competitors.
 Rituals started out with five per cent of his restaurants group
sales. Today, it accounts for between 54-55 per cent of all
income!!
 Customer Experience
 Ambience
 Rituals uses top of the line products.
 Product Consistency
 Zero Defects
 Service Oriented
 Ambience
 High Variety
 Distribution
 Location
 Regional placement
 The IT segment
 The Printed Media segment
 The Food segment
 Marketing and Advertising segment
Measured by:
 Number of consumers in market for your product or related
products
 Combined money spent on related good and services
 Number of units of relevant products bought annually
Make growth predictions based on historical data
 What socio-economic factors are at work to help/hinder
(PESTEL)?
 Not enough to make prediction based on research alone
 Ideally want hard evidence, through purchase orders or
prototype test
 What demographic (who), geographic (where) and behavioral
(how) factors are pointing to your target market growing and
your expansion?
 Please address any concerns you may have at this moment.

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Business Development Analysis Do Customers Matter

  • 1. Team Ocelots: Andre Ferguson, Candice Lela- Rolingson, Eric Gransaull, Ken Francis Charles
  • 2.
  • 3. An analysis of Rituals Coffee House
  • 4.  A market is made up of individual consumers willing to purchase a particular item at a particular price
  • 5.  Market analysis seeks to examine the market demand in relation to prices and product offerings.  It uses consumer demographics/segmentation/target market and buying habits to identify trends
  • 6. Apple Inc. made more money this weekend than BlackBerry will sell for!!
  • 7.  Rituals Coffee House is one of the fasting growing and widely recognized coffee shops in the Caribbean  Unique products, décor and ambience set them apart from all the competitors.
  • 8.  Rituals started out with five per cent of his restaurants group sales. Today, it accounts for between 54-55 per cent of all income!!
  • 10.
  • 11.  Rituals uses top of the line products.  Product Consistency  Zero Defects  Service Oriented  Ambience  High Variety  Distribution  Location  Regional placement
  • 12.  The IT segment  The Printed Media segment  The Food segment  Marketing and Advertising segment
  • 13.
  • 14. Measured by:  Number of consumers in market for your product or related products  Combined money spent on related good and services  Number of units of relevant products bought annually Make growth predictions based on historical data
  • 15.  What socio-economic factors are at work to help/hinder (PESTEL)?  Not enough to make prediction based on research alone  Ideally want hard evidence, through purchase orders or prototype test
  • 16.  What demographic (who), geographic (where) and behavioral (how) factors are pointing to your target market growing and your expansion?
  • 17.
  • 18.  Please address any concerns you may have at this moment.