2. Many different types of mediums for
different communication forums
Email
Tweets
Memo
Letter
Discussion outline
Letter
Reports (Barrett, 2012)
3. Mediums must be chosen to fit the situation
Some situations have already chosen the
medium for you
If someone emails you, you will email back
Instant messages are replied to by instant
message
4. Email
Fast
creates a permanent trail
formatting can make translation hard
Easily distributed to multiple people (Barrett,
2012)
5. Tweets
Immediate
Casual
Easily shared
Collaborative thinking
Memo
For internal use
Slower than email
Writer can control layout
Permanent paper trail
6. Letters
Usually formal
Stands out
Reports
Fuller discussion
Formal
Usually not entirely read (Barrett, 2012)
7. Know your audience
How formal is the situation
How was the conversation or topic started
8. Depends on purpose, strategy and intended
audience (Barrett, 2012)
Open Powerfully
Develop the discussion with reason
Close gracefully
9. Barrett, D. J. (2011). Leadership communication
(3rd ed.). NewYork, NY: McGraw-Hill.
Notes de l'éditeur
There are many different ways to write and communicate, finding and picking the right one can be detrimental to getting your point across. Certain audiences carry expectations on how the communication process should take place (Barrett, 2012).
Without the correct format your attempt at communication may be incoherent and hinder your career (Barrett, 2012). When you have the ability to recognize the correct format of communication you will greatly enhance your chances of furthering your career.
Emails are the most used form of communication today, this does not mean that there is a one size fits all email format, remember how the conversation was initiated and especially remember that you will leave a paper trail.
Tweets are very informal and limited which make it a limited use tool, you can send to many people which could be good and bad.
Letters and reports are formal and are for different types of communication. Letters are usually saved for external use (Barrett, 2012) and reports can come in many different types but used properly they are the backbone of formal written communication.