From Hotel to Home: Ideas to Take Away from your Next Stay
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Choice is everywhere, and as renters become savvier and have more sophisticated tastes, it's important to borrow techniques from the hospitality industry to pamper residents. Gone are the days of providing a clean, simple place to live; residents want to be "wowed" and are continually seeking meaningful experiences. In this session, join a panel of industry experts, including an architect, interior merchandiser, and builder, as they explore cutting-edge technology and design ideas that are found in the world's top hotels- the same amenities that renters will want to see in their homes and community spaces.
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From Hotel to Home: Ideas to Take Away from your Next Stay
- 1. From Hotel to Home: Ideas to Take Away from Your Next Stay
- 2. Eric Brown, President Artisan Homes 602.625.4977 eric@artisanhomes.net Angela Harris, Principal TRIO Environments 303.663.1285 aharris@trioenvironments.com Bobby Long, Principal KEPHART Architects 303.832.4474 bobbyl@kephart.com Meet Your Speakers
- 3. Session Description Choice is everywhere, and as renters become savvier and have more sophisticated tastes, it’s important to borrow techniques from the hospitality industry to pamper residents. Gone are the days of providing a clean, simple place to live; residents want to be “wowed” and are continually seeking meaningful experiences. In this session, join a panel of industry experts, including an architect, interior merchandiser and builder, as they explore cutting-edge technology and design ideas that are found in the world’s top hotels—the same amenities that renters will want to see in their homes and community spaces.
- 4. Session Learning Outcomes • Learn what the top hotels around the globe are using for creative design ideas and innovative technology that can be implemented in multifamily projects to give renters what they want. • Get inspired with ways to create “wow” experiences for your residents. • Learn ways to differentiate yourself from the competition.
- 5. Credit(s) earned on completion of this course will be reported to AIA CES for AIA members upon completion of the AIA/CES Session Participation Forms found in the back of this session room and online at www.BuildersShow.com. Certificates of Completion for both AIA members and non-AIA members are available upon request. This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. American Institute of Architects (AIA) Continuing Professional Education
- 7. Image 1 Hotel Central Park
- 9. The Westin St. Maarten
- 10. Fogo Island Inn
- 11. Design
- 12. Image Local Art & Community
- 13. Local Art & Community
- 14. Local Art & Community
- 15. Local Experience
- 16. Local Experience
- 17. Image TransparencyFogo Island InnFogo Island Inn
- 18. Transparency
- 20. Transparency
- 21. Image Open SpaceCitizenM Hotel NYCCitizenM Hotel NYC
- 22. Open Space
- 23. Open Space
- 30. Think About Every Inch
- 31. Image Think About Every Inch
- 32. Image Start At The DoorWest House Hotel NYCWest House Hotel NYC
- 34. Micro Units
- 35. Micro Units
- 36. Less Color & More Texture
- 37. Less Color
- 38. Image Texture
- 40. Bath Inspiration
- 41. Bath Inspiration
- 42. Unique Approach
- 43. Idea Bank
- 46. Biophilia
- 47. Biophilia
- 48. Lighting
- 49. Image Amenities
- 50. Union Station DenverUnion Station Denver Shared Use
- 51. Shared UseVia6 SeattleVia6 Seattle
- 52. Shared UseVia6 SeattleVia6 Seattle
- 53. Pali House – Mark Scheurer ArchitectPali House – Mark Scheurer Architect Shared Use
- 54. Pali House – Mark Scheurer ArchitectPali House – Mark Scheurer Architect Shared Use
- 56. Game Room vs. Bar
- 57. Game Room vs. Bar
- 60. Max The Roof The Contemporary AustinThe Contemporary Austin The Standard NYCThe Standard NYC
- 61. Max The RoofMy Block Apartments DenverMy Block Apartments Denver
- 62. Max The Roof
- 63. Max The Roof
- 66. State-of-the Art Fitness2M Apartments Washington DC2M Apartments Washington DC
- 67. Kid Amenities
- 68. Room for FUN
- 69. Health & Wellness Spaces
- 70. Image Flex Room
- 71. Juice Bars
- 72. Libraries
- 73. Libraries
- 74. Spaces That WorkRoxy Hotel NYCRoxy Hotel NYC
- 75. Spaces That Work
- 78. Technology
- 79. Virtual Reality
- 80. Virtual Reality
- 81. Image Beacons
- 82. Smart Controls
- 85. Services
- 88. Image Dog Spa & Concierge
- 89. Dog Spa & Concierge MiMa Apartments NYCMiMa Apartments NYC
- 90. Pet ShareRoxy Hotel NYCRoxy Hotel NYC 2 M Apartments DC2 M Apartments DC
- 91. Image Car & Bike Share The Mark Hotel NYCThe Mark Hotel NYC
- 92. Car & Bike Share
- 93. Car & Bike Share
- 94. Car & Bike Share
- 95. Image Pantry & Room Service 1600 Glenarm Place Denver1600 Glenarm Place Denver
- 96. Pantry & Room Service
- 97. Find Revenue
- 98. Retail
- 100. Design Made Easy
- 101. Image How Can Builders Relate This To Their Business?
- 102. Eric Brown, President Artisan Homes 602.625.4977 eric@artisanhomes.net Angela Harris, Principal TRIO Environments 303.663.1285 aharris@trioenvironments.com Bobby Long, Principal KEPHART Architects 303.832.4474 bobbyl@kephart.com
Notes de l'éditeur
- Bobby Welcome
- Bobby Intro myself Intro Angela and Eric (their intros)
- Bobby Talking about trends in hospitality are influencing MF and how they differentiate
- Bobby Overview
- Bobby
- Bobby Get Started Ask for fav hotel and why?
- Angela
- Angela
- Eric
- Bobby Why I like Fogo Inn
- Bobby Hospitality Design as a driver for differentiation Angela?
- Angela
- Angela
- Angela
- Bobby Local – large hotel brands moving towards local flavor/branding Rots Lowe, CEO of Lowe Enterprises “experience where the guest feels like they are slipping into the life of a local” most significant trend in hospitality
- Bobby Trend embraced by more than disrupters – AirBnB – “Live There” Also traditional purveyors – Ace Hotels – model to rehab historic/iconic local bldgs Guess which of these rooms in in NYC, and which is in LA…
- Bobby Transparency to better connect interiors and exteriors (FoGo Island Inn)
- Bobby Same concept in MF – Veranda (Segue to Angela)
- Angela
- Angela
- Bobby Open concept - Citizen M in NYC Defining space/function with finish/furniture/lighting
- Bobby Again, concept on smaller scale and MF - The Logan Segue to Angela
- Angela
- Eric
- Eric
- Eric
- Eric
- Eric
- Eric
- Eric
- Eric
- Bobby (Respond to Eric) Correlation is the Micro-Unit Importance of every inch as experience Start at the front door
- Bobby 380 SF unit at Highland Place in Denver
- Bobby Interior shot gives a sense of the efficient use of space to allow for Bath, Kitchen, Storage and shared living space
- Bobby View from another angle completes the picture Segue to Angela
- Angela
- Angela
- Eric
- Angela
- Angela
- Angela Bobby Segue to Eric?
- Eric
- Eric
- Eric
- Eric Bobby Segue to Angela
- Angela
- Angela
- Angela
- Bobby Lets switch topics and discuss amenities… Amenities need local flare too Quality of space First and daily impression Segue Angela
- Angela
- Bobby Same ideas in MF Via 6 in Seattle – leasing and lobby programmed sim to Union Station in Denver Leasing, restaurant, common (and public) functions all spin off the main space
- Bobby Lobby space shared with local Coffee Bar, Restaurant, other local retail Unique & Local experience – create a “place” for/in neighborhood Opportunity to generate additional revenue
- Bobby Adjacent opportunities – borrowed amenities Simple – dry cleaning, grocery delivery Partnership with adjacent Wine shop for wine delivery Golf/country club memberships – Inverness – with massage Segue Angela
- Angela
- Bobby Similar concept for the “pub” at Kent Place in Denver Connect to the Bocce court outside Segue Angela
- Angela
- Angela
- Bobby Roof decks (both Hotel and MF) Unique and local experience - sophisticated AV and lighting – The Contemporary in Austin - Low key AstroTurf and lawn chairs – The Standard in NYC
- Bobby Roof top Pool deck – My Block Wash Park in Denver Creates local and dramatic experience of the Cityscape with the Rocky Mountains beyond
- Bobby Various outdoor “rooms” at Highland Place in Denver
- Bobby Kent Place in Denver Exclusive dining/seating/BBQ space with adjacent Yoga deck high above the local bustle Segue Angela How fitness amenities in hospitality influences MF market
- Angela
- Angela
- Eric
- Bobby Kent Place in Denver Exclusive dining/seating/BBQ space with adjacent Yoga deck high above the local bustle Segue Angela How fitness amenities in hospitality influences MF market
- Angela
- Bobby Smaller hotels might not have the room for full-blown spa & fitness – in-room services like message Kent Place in Denver Flex room in the fitness zone can function as private fitness office, specialized training or a dedicated massage room Another opportunity to generate revenue Segue Angela Thoughts on other amenities that offer convenience, revenue (or both)?
- Angela
- Angela
- Angela
- Bobby Co-working spaces cropping up faster than Starbucks – working their way into hospitality – Roxy Hotel in NYC – in place of traditional busn center and are avialable to guests and locals alike Segue Angela – do you see this in MF too?
- Angela
- Bobby And on a smaller scale too? Segue Angela
- Angela
- Bobby Tech seems to be the disruptor for all industries these days, especially the hospitality and MF markets Segue Angela
- Angela
- Angela
- Angela
- Angela
- Bobby Access control using smart watches/phones/etc
- Bobby App-based offerings Alfred – butler-like services (laundry, cleaning, pantry-stocking) for apt dwellers -included in the rent at Carmer Place in NYC, both as convenience and differentiator Pressbox – app-based dry cleaning
- Bobby Services – historically services have differentiated hospitality from MF How is this changing? Segue Angela
- Angela
- Angela
- Eric – this level of service isn’t just for people anymore? Segue Bobby
- Bobby Now in the MF sector as well In the past… dog wash in unused back corner of garage and a patch of fenced-in dirt in the back for a dog run Now – MF properties NEED to not only accommodate, but enhance the pet experience Baroo – full service Pet concierge service Dog training parks
- Bobby Pet sharing - Goldfish at the Roxy in NYC - Borrow my Doggy and Uber Cats – app based - House dog Emmy at 2M in Wash DC Segue Eric
- Eric
- Bobby Just like urban hotels - MF lessening the need for the owned transportation - bike share & car share avail to residents Can easily be accommodated with Car2Go and B-Cycle in Denver – shown here at the Denizen in Denver Other opps – Maven – GM based car share that can be public or limited to residents with more options – bolt to Suburban Segue Angela
- Angela
- Bobby With biking/snowboarding/skiing such an important part of the culture – high-end care facilities for bike tuning/washing, ski/snowboard tuning, etc Like this room in The Logan
- Bobby Pantry and room services – trad for Hotels – now in MF Connected/adjacent grocers with services and even private entrance like this at 1600 Glenarm in Denver
- Bobby app-based Grocery delivery services from the major grocers – King Soopers/Safeway/etc – even Amazon dipping into the grocery delivery pool Many of the residents at Kent Place in Denver utilize many of these – not to mention the convenience of the direct adjacency Segue Eric Other trends to generate experience and revenue?
- Eric Bobby Segue Angela How do you see retail more integrated?
- Angela
- Bobby Great example of integrated retail in hospitality Westin’s line of branded goods avail online
- Bobby Savvy apt communities are offering something similar - Ollie Box (at Carmel Place in NYC) - curated design in a box - pots to pillows to make a small place live large
- Eric Put a bow on this by answering a fundamental questions How can builders relate what we’ve discussed into their business?
- Bobby Thanks.
- Bobby