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What is direct selling? 
Direct selling is the marketing and selling of 
products directly to consumers away from a 
fixed retail location
Few facts about direct 
selling 
Peddling is the oldest form of direct 
selling 
Modern direct selling :party plan, one-on- 
one demonstrations, and other 
personal contact arrangements as well 
as internet sales
Internet Retailing
INTRODUCTION 
• Internet retailing is the use of technology 
such as computers and the internet to sell a 
range of products and services online to the 
world. 
• Internet Retailing is a B2C (Business to 
customer) business model that executes a 
transaction between businessman and the 
final consumer. 
• Companies like Amazon and Dell created the 
online retail industry by putting the entire 
customer experience - from browsing 
products to placing orders to paying for 
purchases - on the Internet.
CATALOG MARKETING 
Catalog marketing is a branch of 
direct marketing. 
Catalog marketing is based on, one-to- 
one communication between the 
marketer and the 
prospect/customer. 
Changing lifestyles were an 
important factor in acceptance of 
catalogs among consumers.
DIFFERENT TYPES OF CATALOGS 
• Business-to-business 
• Consumer catalog 
• E-catalog 
• Catalog showrooms
EXAMPLES 
AVON : Cosmetics 
IKEA : Furniture 
SAKS FIFTH AVENUE : Clothing 
ASIAN PAINTS : Variety of paints and Interior 
Designs 
TANISHQ : Jewellary 
AMWAY : Household, Supplements and 
Clothing
KIOSKS 
A booth or table area in the middle of the 
walkways going from store to store. 
Sell sunglasses, makeup, cell phones, jewelry 
and other items not related to the stores in the 
mall. 
Also referred to as MALL KIOSKS or RETAIL 
MERCHANDISING UNIT(RMU). 
Varying size and shape. 
The first mall kiosk opened in Boston's Faneuil 
Hall in 1976.[3] 
Modern functionalities such as lighting, 
wireless payments and secure storage, as well 
as seamless aesthetics and often refered as 
“IN-LINE RETAIL”
Evolution of kiosks : 
As design space had become more sophisticated over time, the model of mall 
income generation had been adapted to suit, with RMUs evolving to 
accommodate this transition. 
Common usage : 
Most commonly, mall proprietors and operators of commercial real-estate 
make RMUs available for short term lease to mall retailers. 
This is the preferred method of generating mall income and 
commercialisation, due to the often low price point of the retailers in 
comparison to larger, unit-occupying retailers.
ADVANTAGES 
Higher visibility. 
Low overhead, small inventories. 
Low or non-existent tax, utility, and 
marketing fees. 
Huge product margin. 
Most kiosk and cart products average 
300% mark-up or better. 
Lower initial costs involved. 
Smaller space required. 
Hence,less product to fill. 
Retailers also have the option of changing 
products with the season or to match 
trends.
DISADVANTAGES 
Less secure than storefronts. 
Hence, need to do a good job locking your 
merchandise up at night. 
Higher rents. 
Higher prices. 
Less space for customer interaction. 
Useless if can’t attract customers.
WHAT IS DEPARTMENTAL STORE ? 
A department store is a retail 
establishment with a building open to 
the public, offering a wide range of 
consumer goods. 
It typically allows shoppers to choose 
between multiple merchandise lines, 
at variable price points, in different 
product categories known as 
"departments".
DEPARTMENT STORES
EXAMPLES OF DEPARTMENT STORE
retail stores

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retail stores

  • 1.
  • 2. What is direct selling? Direct selling is the marketing and selling of products directly to consumers away from a fixed retail location
  • 3. Few facts about direct selling Peddling is the oldest form of direct selling Modern direct selling :party plan, one-on- one demonstrations, and other personal contact arrangements as well as internet sales
  • 4.
  • 6. INTRODUCTION • Internet retailing is the use of technology such as computers and the internet to sell a range of products and services online to the world. • Internet Retailing is a B2C (Business to customer) business model that executes a transaction between businessman and the final consumer. • Companies like Amazon and Dell created the online retail industry by putting the entire customer experience - from browsing products to placing orders to paying for purchases - on the Internet.
  • 7.
  • 8.
  • 9. CATALOG MARKETING Catalog marketing is a branch of direct marketing. Catalog marketing is based on, one-to- one communication between the marketer and the prospect/customer. Changing lifestyles were an important factor in acceptance of catalogs among consumers.
  • 10. DIFFERENT TYPES OF CATALOGS • Business-to-business • Consumer catalog • E-catalog • Catalog showrooms
  • 11. EXAMPLES AVON : Cosmetics IKEA : Furniture SAKS FIFTH AVENUE : Clothing ASIAN PAINTS : Variety of paints and Interior Designs TANISHQ : Jewellary AMWAY : Household, Supplements and Clothing
  • 12. KIOSKS A booth or table area in the middle of the walkways going from store to store. Sell sunglasses, makeup, cell phones, jewelry and other items not related to the stores in the mall. Also referred to as MALL KIOSKS or RETAIL MERCHANDISING UNIT(RMU). Varying size and shape. The first mall kiosk opened in Boston's Faneuil Hall in 1976.[3] Modern functionalities such as lighting, wireless payments and secure storage, as well as seamless aesthetics and often refered as “IN-LINE RETAIL”
  • 13. Evolution of kiosks : As design space had become more sophisticated over time, the model of mall income generation had been adapted to suit, with RMUs evolving to accommodate this transition. Common usage : Most commonly, mall proprietors and operators of commercial real-estate make RMUs available for short term lease to mall retailers. This is the preferred method of generating mall income and commercialisation, due to the often low price point of the retailers in comparison to larger, unit-occupying retailers.
  • 14. ADVANTAGES Higher visibility. Low overhead, small inventories. Low or non-existent tax, utility, and marketing fees. Huge product margin. Most kiosk and cart products average 300% mark-up or better. Lower initial costs involved. Smaller space required. Hence,less product to fill. Retailers also have the option of changing products with the season or to match trends.
  • 15. DISADVANTAGES Less secure than storefronts. Hence, need to do a good job locking your merchandise up at night. Higher rents. Higher prices. Less space for customer interaction. Useless if can’t attract customers.
  • 16.
  • 17.
  • 18.
  • 19. WHAT IS DEPARTMENTAL STORE ? A department store is a retail establishment with a building open to the public, offering a wide range of consumer goods. It typically allows shoppers to choose between multiple merchandise lines, at variable price points, in different product categories known as "departments".

Notes de l'éditeur

  1. E-catalog