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Digital Marketing

                    K V Ramesh




© 2011 K V Ramesh
Marketing – In the Digital World
 Offering




© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                    Portal (e-Marketplace)
 Offering




© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                    Portal (e-Marketplace)
 Offering




                     Reach (Drive Traffic)


© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                         Portal (e-Marketplace)

             Functions     Value Prop
 Offering




              Features      Delivery



              Benefits     Price Point




                          Reach (Drive Traffic)


© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                         Portal (e-Marketplace)

             Functions     Value Prop    Experience   Expectations
 Offering




              Features      Delivery       Fabric     Interaction



              Benefits     Price Point    Services    Moderation




                          Reach (Drive Traffic)


© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                          Portal (e-Marketplace)

             Functions      Value Prop     Experience    Expectations
 Offering




              Features       Delivery        Fabric      Interaction



              Benefits      Price Point     Services     Moderation




                           Reach (Drive Traffic)
            Print Media    Web Media      Mobile Media

© 2011 K V Ramesh
© 2011 K V Ramesh
Marketing – In the Digital World
                          Portal (e-Marketplace)

             Functions      Value Prop     Experience    Expectations
 Offering




              Features       Delivery        Fabric      Interaction



              Benefits      Price Point     Services     Moderation




                           Reach (Drive Traffic)
            Print Media    Web Media      Mobile Media    QR Code

© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




 Experience

                    Awareness   Consideration Purchase   Loyalty




© 2011 K V Ramesh
© 2011 K V Ramesh
Test Drive – Offer the Experience




 Experience

                               Awareness   Consideration Purchase           Loyalty




                    Strategy + Process + Content + Technology + Analytics
© 2011 K V Ramesh
© 2011 K V Ramesh
The Fabric – Related Offerings




© 2011 K V Ramesh
© 2011 K V Ramesh
The Fabric – Related Offerings



                              Your
                             Offering




© 2011 K V Ramesh
© 2011 K V Ramesh
The Fabric – Related Offerings



                              Your
                             Offering




© 2011 K V Ramesh
© 2011 K V Ramesh
The Fabric – Related Offerings

                              The Fabric


                                    Your
                                   Offering




                             Unified Management

                           Easy Access & Integration



© 2011 K V Ramesh
© 2011 K V Ramesh
The Fabric – Related Offerings

                                   The Fabric


            The Fabric is the            Your
              platform for              Offering

             Cross-Selling
             Opportunities
                                  Unified Management

                                Easy Access & Integration



© 2011 K V Ramesh
© 2011 K V Ramesh
Integrated Services




© 2011 K V Ramesh
© 2011 K V Ramesh
Integrated Services

          Reach in
          as many
          ways as
          you can




© 2011 K V Ramesh
© 2011 K V Ramesh
Integrated Services

          Reach in
          as many
          ways as
          you can
                                      Deploy KYC Analytics




© 2011 K V Ramesh
© 2011 K V Ramesh
Integrated Services

          Reach in
          as many
          ways as
          you can
                                      Deploy KYC Analytics




           Create
          Addiction
          to revisit
         frequently

© 2011 K V Ramesh
© 2011 K V Ramesh
Integrated Services

          Reach in
          as many
          ways as
          you can
                                      Deploy KYC Analytics




           Create                       Users revisit a
                                       handful of sites
          Addiction
                                         frequently
          to revisit                    Can it be your
         frequently                         site?

© 2011 K V Ramesh
© 2011 K V Ramesh
Manage Expectations




© 2011 K V Ramesh
© 2011 K V Ramesh
Manage Expectations

                    Technology with
                        rich UI




                      Real-time
                      Monitoring




© 2011 K V Ramesh
© 2011 K V Ramesh
Manage Expectations

                    Technology with   Strong Delivery
                        rich UI         Mechanism




                      Real-time
                                        Response
                      Monitoring




© 2011 K V Ramesh
© 2011 K V Ramesh
Manage Expectations

                    Technology with            Strong Delivery
                        rich UI                  Mechanism




                      Real-time
                                                  Response
                      Monitoring




                      Technology Back-bone to handle volume

                    Sustainable Content/Promotions Management
© 2011 K V Ramesh
© 2011 K V Ramesh
Rich UI – Interactive Media




© 2011 K V Ramesh
© 2011 K V Ramesh
Rich UI – Interactive Media




© 2011 K V Ramesh
© 2011 K V Ramesh
                              Online Tutors
Rich UI – Interactive Media




            Experiential Shopping




© 2011 K V Ramesh
© 2011 K V Ramesh
                                    Online Tutors
Social Media - Moderation




© 2011 K V Ramesh
© 2011 K V Ramesh
Social Media - Moderation




© 2011 K V Ramesh
© 2011 K V Ramesh
Social Media - Moderation
                                     Traffic
 Positive




                    Leverage


                               Damage
 Negative




                               Control




© 2011 K V Ramesh
© 2011 K V Ramesh
Social Media - Moderation
                                       Traffic
 Positive




                      Leverage


                                 Damage
 Negative




                                 Control



            Deploy Listening Post


                     Monitor                 Measure   Moderate


© 2011 K V Ramesh
© 2011 K V Ramesh
Effective Deployment of QR Code




© 2011 K V Ramesh
© 2011 K V Ramesh
Effective Deployment of QR Code




                      Promotions




© 2011 K V Ramesh
© 2011 K V Ramesh
Effective Deployment of QR Code




                               Promotions




© 2011 K V Ramesh   Brochure
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share              Promotions




© 2011 K V Ramesh           Brochure
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share              Promotions   Property Data




© 2011 K V Ramesh           Brochure
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share               Promotions      Property Data




© 2011 K V Ramesh           Brochure   Shop on the Go
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share                  Promotions      Property Data




© 2011 K V Ramesh Directions
             Get               Brochure   Shop on the Go
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share      Jump to Blog    Promotions      Property Data




© 2011 K V Ramesh Directions
             Get                Brochure      Shop on the Go
© 2011 K V Ramesh
Effective Deployment of QR Code




             Read & Share      Jump to Blog    Promotions      Property Data




© 2011 K V Ramesh Directions
             Get                Brochure      Shop on the Go   Access my CV
© 2011 K V Ramesh
Questions


                     Thank You


© 2011 K V Ramesh
© 2011 K V Ramesh

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Digital Marketing

  • 1. Digital Marketing K V Ramesh © 2011 K V Ramesh
  • 2. Marketing – In the Digital World Offering © 2011 K V Ramesh © 2011 K V Ramesh
  • 3. Marketing – In the Digital World Portal (e-Marketplace) Offering © 2011 K V Ramesh © 2011 K V Ramesh
  • 4. Marketing – In the Digital World Portal (e-Marketplace) Offering Reach (Drive Traffic) © 2011 K V Ramesh © 2011 K V Ramesh
  • 5. Marketing – In the Digital World Portal (e-Marketplace) Functions Value Prop Offering Features Delivery Benefits Price Point Reach (Drive Traffic) © 2011 K V Ramesh © 2011 K V Ramesh
  • 6. Marketing – In the Digital World Portal (e-Marketplace) Functions Value Prop Experience Expectations Offering Features Delivery Fabric Interaction Benefits Price Point Services Moderation Reach (Drive Traffic) © 2011 K V Ramesh © 2011 K V Ramesh
  • 7. Marketing – In the Digital World Portal (e-Marketplace) Functions Value Prop Experience Expectations Offering Features Delivery Fabric Interaction Benefits Price Point Services Moderation Reach (Drive Traffic) Print Media Web Media Mobile Media © 2011 K V Ramesh © 2011 K V Ramesh
  • 8. Marketing – In the Digital World Portal (e-Marketplace) Functions Value Prop Experience Expectations Offering Features Delivery Fabric Interaction Benefits Price Point Services Moderation Reach (Drive Traffic) Print Media Web Media Mobile Media QR Code © 2011 K V Ramesh © 2011 K V Ramesh
  • 9. Test Drive – Offer the Experience © 2011 K V Ramesh © 2011 K V Ramesh
  • 10. Test Drive – Offer the Experience © 2011 K V Ramesh © 2011 K V Ramesh
  • 11. Test Drive – Offer the Experience © 2011 K V Ramesh © 2011 K V Ramesh
  • 12. Test Drive – Offer the Experience © 2011 K V Ramesh © 2011 K V Ramesh
  • 13. Test Drive – Offer the Experience Experience Awareness Consideration Purchase Loyalty © 2011 K V Ramesh © 2011 K V Ramesh
  • 14. Test Drive – Offer the Experience Experience Awareness Consideration Purchase Loyalty Strategy + Process + Content + Technology + Analytics © 2011 K V Ramesh © 2011 K V Ramesh
  • 15. The Fabric – Related Offerings © 2011 K V Ramesh © 2011 K V Ramesh
  • 16. The Fabric – Related Offerings Your Offering © 2011 K V Ramesh © 2011 K V Ramesh
  • 17. The Fabric – Related Offerings Your Offering © 2011 K V Ramesh © 2011 K V Ramesh
  • 18. The Fabric – Related Offerings The Fabric Your Offering Unified Management Easy Access & Integration © 2011 K V Ramesh © 2011 K V Ramesh
  • 19. The Fabric – Related Offerings The Fabric The Fabric is the Your platform for Offering Cross-Selling Opportunities Unified Management Easy Access & Integration © 2011 K V Ramesh © 2011 K V Ramesh
  • 20. Integrated Services © 2011 K V Ramesh © 2011 K V Ramesh
  • 21. Integrated Services Reach in as many ways as you can © 2011 K V Ramesh © 2011 K V Ramesh
  • 22. Integrated Services Reach in as many ways as you can Deploy KYC Analytics © 2011 K V Ramesh © 2011 K V Ramesh
  • 23. Integrated Services Reach in as many ways as you can Deploy KYC Analytics Create Addiction to revisit frequently © 2011 K V Ramesh © 2011 K V Ramesh
  • 24. Integrated Services Reach in as many ways as you can Deploy KYC Analytics Create Users revisit a handful of sites Addiction frequently to revisit Can it be your frequently site? © 2011 K V Ramesh © 2011 K V Ramesh
  • 25. Manage Expectations © 2011 K V Ramesh © 2011 K V Ramesh
  • 26. Manage Expectations Technology with rich UI Real-time Monitoring © 2011 K V Ramesh © 2011 K V Ramesh
  • 27. Manage Expectations Technology with Strong Delivery rich UI Mechanism Real-time Response Monitoring © 2011 K V Ramesh © 2011 K V Ramesh
  • 28. Manage Expectations Technology with Strong Delivery rich UI Mechanism Real-time Response Monitoring Technology Back-bone to handle volume Sustainable Content/Promotions Management © 2011 K V Ramesh © 2011 K V Ramesh
  • 29. Rich UI – Interactive Media © 2011 K V Ramesh © 2011 K V Ramesh
  • 30. Rich UI – Interactive Media © 2011 K V Ramesh © 2011 K V Ramesh Online Tutors
  • 31. Rich UI – Interactive Media Experiential Shopping © 2011 K V Ramesh © 2011 K V Ramesh Online Tutors
  • 32. Social Media - Moderation © 2011 K V Ramesh © 2011 K V Ramesh
  • 33. Social Media - Moderation © 2011 K V Ramesh © 2011 K V Ramesh
  • 34. Social Media - Moderation Traffic Positive Leverage Damage Negative Control © 2011 K V Ramesh © 2011 K V Ramesh
  • 35. Social Media - Moderation Traffic Positive Leverage Damage Negative Control Deploy Listening Post Monitor Measure Moderate © 2011 K V Ramesh © 2011 K V Ramesh
  • 36. Effective Deployment of QR Code © 2011 K V Ramesh © 2011 K V Ramesh
  • 37. Effective Deployment of QR Code Promotions © 2011 K V Ramesh © 2011 K V Ramesh
  • 38. Effective Deployment of QR Code Promotions © 2011 K V Ramesh Brochure © 2011 K V Ramesh
  • 39. Effective Deployment of QR Code Read & Share Promotions © 2011 K V Ramesh Brochure © 2011 K V Ramesh
  • 40. Effective Deployment of QR Code Read & Share Promotions Property Data © 2011 K V Ramesh Brochure © 2011 K V Ramesh
  • 41. Effective Deployment of QR Code Read & Share Promotions Property Data © 2011 K V Ramesh Brochure Shop on the Go © 2011 K V Ramesh
  • 42. Effective Deployment of QR Code Read & Share Promotions Property Data © 2011 K V Ramesh Directions Get Brochure Shop on the Go © 2011 K V Ramesh
  • 43. Effective Deployment of QR Code Read & Share Jump to Blog Promotions Property Data © 2011 K V Ramesh Directions Get Brochure Shop on the Go © 2011 K V Ramesh
  • 44. Effective Deployment of QR Code Read & Share Jump to Blog Promotions Property Data © 2011 K V Ramesh Directions Get Brochure Shop on the Go Access my CV © 2011 K V Ramesh
  • 45. Questions Thank You © 2011 K V Ramesh © 2011 K V Ramesh