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Social Media Overview Where is your organization? October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 1
Social Media is not Technology Effective utilization of social media requires overcoming agency cultural and strategic planning barriers.  Software doesn’t do that. October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 2
Social Media Requires Organizational Planning Maturity of your social media depends on maturity of your agency in strategic planning. If your agency, as a whole doesn’t plan, your social media use will be limited. October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 3
Social Media can Affect Organizational Culture Accept: Provide information and defend organization’s reputation. Integrate: Use social media to get work done. Transform: Social media plays a role in organization’s future direction. October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 4
Maturity Model: Social Media Transform Integrate Accept
Acceptance: Ad Hoc & Broadcast Accept
Conservation international - facebook
Conservation international - Twitter
Acceptance: Ad Hoc & Broadcast Integrate Accept October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 9
Engagement Integrate October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 10
October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 11
Seimensfacebook app
Engagement Integrate October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 18
Community Transform Integrate October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 19
October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 20
October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 21
March 25, 2010 Presentation for AFWA Kirk Keller  kirk.keller@mdc.mo.gov 22
March 25, 2010 Presentation for AFWA Kirk Keller  kirk.keller@mdc.mo.gov 23
March 25, 2010 Presentation for AFWA Kirk Keller  kirk.keller@mdc.mo.gov 24
Community Transform Integrate October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 25
Collaboration Transform October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 26
March 25, 2010 Presentation for AFWA Kirk Keller  kirk.keller@mdc.mo.gov 31
March 25, 2010 Presentation for AFWA Kirk Keller  kirk.keller@mdc.mo.gov 32
Q&A http://common-nature.com October 18, 2011 Presentation for OFWIM Kirk Keller  kirk.keller@mdc.mo.gov 33

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Social Media Maturity Model

  • 1. Social Media Overview Where is your organization? October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 1
  • 2. Social Media is not Technology Effective utilization of social media requires overcoming agency cultural and strategic planning barriers. Software doesn’t do that. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 2
  • 3. Social Media Requires Organizational Planning Maturity of your social media depends on maturity of your agency in strategic planning. If your agency, as a whole doesn’t plan, your social media use will be limited. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 3
  • 4. Social Media can Affect Organizational Culture Accept: Provide information and defend organization’s reputation. Integrate: Use social media to get work done. Transform: Social media plays a role in organization’s future direction. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 4
  • 5. Maturity Model: Social Media Transform Integrate Accept
  • 6. Acceptance: Ad Hoc & Broadcast Accept
  • 9. Acceptance: Ad Hoc & Broadcast Integrate Accept October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 9
  • 10. Engagement Integrate October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 10
  • 11. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 11
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Engagement Integrate October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 18
  • 19. Community Transform Integrate October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 19
  • 20. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 20
  • 21. October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 21
  • 22. March 25, 2010 Presentation for AFWA Kirk Keller kirk.keller@mdc.mo.gov 22
  • 23. March 25, 2010 Presentation for AFWA Kirk Keller kirk.keller@mdc.mo.gov 23
  • 24. March 25, 2010 Presentation for AFWA Kirk Keller kirk.keller@mdc.mo.gov 24
  • 25. Community Transform Integrate October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 25
  • 26. Collaboration Transform October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 26
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. March 25, 2010 Presentation for AFWA Kirk Keller kirk.keller@mdc.mo.gov 31
  • 32. March 25, 2010 Presentation for AFWA Kirk Keller kirk.keller@mdc.mo.gov 32
  • 33. Q&A http://common-nature.com October 18, 2011 Presentation for OFWIM Kirk Keller kirk.keller@mdc.mo.gov 33