1. uppadakishorereddy@gmail.com
UPPADA KISHORE REDDY +919703961525
PROFILE SUMMARY
3 year 3months experience as a Salesforce Administrator and Developer .
Good understanding of cloud computing services such as SAAS, PAAS & IAAS.
Areas of experience include analysis, coding, testing.
Experience in writing Apex Triggers, Apex Classes, Visual force, Batch-Apex, Schedule-
Apex, Custom Settings, Custom controllers & extensions and Schema Programming.
Experience on Apex programming, Visualforce pages, Java Script and jQuery.
Have a good experience with database using SOQL & SOSL queries.
Experience in using data loader for cloud
Having good knowledge on designing of reports and Dashboards.
Worked on designing of custom objects, custom fields, role based page layouts,
Creating templates, custom Tabs, custom reports, report extractions to various
formats, design of Visual Force Pages, Dashboards and various other components as per
the client and application requirements.
Being a member of support team, responsible to customize objects as per client
businesses requirement.
Unit Testing in Salesforce. Working on test scripts, test case and scenarios.
Handling the customer issues via Cases.
Interacting with customers via chat and calls for any queries related to case request.
Good interpersonal skills, Committed, Hard working and zeal to learn new
technologies.
ACADEMICS
B-Tech (Electrical &Electronics Engineering):(63.88%) from JNTUK (Jawaharlal Nehru
technological University Kakinada ).
Diploma(62.61%) from State board of technical education &training, Andhra Pradesh,
India.
SSC (76.33%)from Z.P.H School, Gajuwaka, Visakhapatnam, Andhra Pradesh, India.
WORK EXPERIENCE
Currently working with Vartechs Info PVT LTD as a Software Engineer from OCTOBER
2013 to till date
2. TECHNICAL PROFICIENCY
Sales Force Tools : Forec.com Eclipse IDE Plug-in, Data Loader,
Force.com Platform, Eclipse.
WebTechnologies
SalesForce.com
:
:
Java Script, HTML, CSS, AJAX
Sales Force CRM, Apex classes/Controllers, Apex
Triggers, SOQL, SOSL, Visual Force Pages /
Components, S Controllers, Apex Web Services,
AJAX, Workflow Approvals, Jquery, Dashboards,
Case management Automation, Sandbox testing,
Custom Objects, Apex Data Loader.
PROJECT INFORMATION
PROJECT-1
Company : TCS
Project : Symantec Da-Vinci QMT(Query Management Tool)
Duration : October 2013 - August 2014
Environment : FORCE.COM, Apex ,VisualForce pages, DataLoader, Sandbox.
Project Overview :
Query Management Tool (QMT) for Symantec internal users and external
vendors to create cases using a standard Salesforce platform. This will provide more
automated solution to case management system and will provide central repository to
maintain the enquiries. External vendors will access the tool via portal through the new
Source To Pay (S2P) Landing Page designed as a part of Da Vinci Release. Internal vendors will
access the tool through their internal S2P Landing Page. The business also allows inquiries to
come through generic Symantec email inboxes. All of those inquiries will be automatically
created into a case and routed to their correct queue.
Roles and Responsibilities :
Designing application to meet customer requirements with Salesforce capabilities.
Implementing case owner assignment logic using Apex Classes and Triggers.
Designing Web-to-Case forms.
Email-to-Case configuration, Inbound Email Services.
Preparing technical design and Unit testing documents.
Responsible for developing SFDC Demos & proof of concepts(POC) to test approach.
3. PROJECT-2
Company : TCS
Project :HIBU Sales
Duration : Sepetember 2014 - November 2015
Environment : Force.com platform, Apex Language, Visual Force
(Pages, Component & Controllers), Data Loader,
Workflow & Approvals, Sandbox, Eclipse IDE.
Project Overview :
Hibu Sales Application was launched as an internal project in Hibu
This was an initiative for supporting Sales and Marketing for Hibu products. It provides a 360
degree view of customer details and measuring the sales on timely basis and generate reports
for the same. In order to achieve this, Hibu Sales app is integrated to a Marketing tool.
Roles and Responsibilities :
Worked on various salesforce.com standard objects like Leads, Accounts, Contacts,
Opportunity, Cases, Reports and Dashboards.
Created different workflow rules and Approvals for various user processes.
Designed, and developed the Custom objects, validation rules, Page layouts, Custom
tabs, Components, Visual force Pages to suit to the needs of the application.
Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers and
Apex Batch Class for various functional needs in the application.
Application Development and Unit Testing and Test Cases.
Worked on customization of Page Layouts, Field Level Security, and Profile etc.
Developed Visual Force pages as per the business requirement.
Created custom objects and worked with Standard Objects.
Worked with salesforce sandbox environment, along with Eclipse
Used Change sets to deploy changes to sandboxes and production environments
PROJECT-3
Company : TCS
Project : Ohio-Health Group
Duration : December 2015 - Till date
Environment : Force.com platform, Apex Language, Visual Force
(Pages, Component & Controllers), Data Loader,
Workflow & Approvals, Sandbox, Eclipse IDE.
4. Project Overview :
This software developed for Ohio-Health Group . The main aim of the application is to
maintain the database of the physicians.
This application is divided into following modules:
Configuration module
User module
Configuration module: This is the administrator module, which provides the user to add,
update, delete and also import the physician data from the CSV files in to the system. The
accounts are created by grouping the practices and are assigned to the users by which he can
browse the information of the physicians of those accounts.
User module: This is the web module help the users to browse the details of the physician’s
their referrals. This also provides the users registration and new physicians can get listed. The
user is provided with facilities like copy label that copies the physician’s address to the
clipboard
Roles and Responsibilities :
Involved in design and development of Visualforce pages
Writing the apex classes and triggers in Salesforce.com
Loading data using Apex Data loader.
Involved in creating validation rules, Workflow rules
Created custom Objects
Developed SOQL queries to retrieve the data
PERSONEL DETAILS
DOB : 6th March 1990
NATIONALITY : Indian
GENDER : Male
MARITAL STATUS : Single
FATHER NAME : U RamaChandraRao
DECLARATION
I hereby declare that the above particulars are true to the best of my
knowledge and belief.
UPPADA KISHORE REDDY