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VisualOomph design portfolio
1. Test Team
Log results
Analyze & Categorize
Assign
Mitigation Team
Development
(Code or
Document)
Issue?
Off Shore
Enhancements
Business
Services
(Requirements )
ITS Audit
Web based Tool
Assign to
Appropriate teams
Review Results
Categories: Critical,
High, Medium, Low
Duplicates
Infrastructure
Country Testers
Submit for Re-testing
Fix Defect
DESIGN
PORTFOLIO
Schedule Fix
Prioritize Risk
Information | Presentation | Diagram
2. I am a user experience specialist, presentation
and diagram designer who approaches visual
thinking with insight and excitement!
I am passionate about giving meaning to
information & data and interpreting business
strategies in to engaging visual experiences by
creating visually effective and impactful
compositions thru understanding design, display,
and relationships of information patterns.
24. Framework - Standard, repeatable framework for the deployment and adoption of new products
Global Adoption 101
Impact Assessment
Methodology
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Toolkits - Standard approach to deliver implementation guidance to member firms.
24
31. High Level
Setup
Build Site
Traffic team
assigns an
available PC
Sales/D2M
Contacts Client
PC Conducts ICC
call the client
Creates new site &
migrates graphics
and content
Approval
received?
Content team
updates content
Client
Website Launch
yes
Go Live
Content
Legend
PC
Traffic
Content
PM
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
2
31
32. 1
ICC Call
Go to ICC No
Show
No
ICC Call
PC reaches out to
the client as per
schedule
Able to reach
Client?
Yes
Conducts 30
minute ICC creative call
PC to complete creative
brief as much possible
prior to the call
PC updates
creative brief
during ICC
PC updates status
in At-Task to
Design
PC sends creative
brief to the client
PC sends creative
brief to copy team
PC adds creative
brief and any other
assets to folder
PC creates new
client folder in
WebOps-C Drive
Client receives
email with login ID
and password for
Client Center
Copy team assigns
writer
PC Signs-up client
for Client Center
Legend
PC
Traffic
Content
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
PM
32
33. Usage Metrics
Operational Metrics
Change Management
Product Delivery
Product/Service portfolio
Implementation
Niche or vertical
Years in business
Size of client base
Business Model
Sales Volume
Client References
Channels of distribution
On-site support
24x7 support avail.
Patents
Support
Vendor
SLA's
Strategic partners
Technology partners
Partnerships
Marketing partners
Funding or VC
Education/University partnerships
Product
Assessment
Years product/ service has been on market
Specific Industry
Product Maturity
Disaster recovery approach
Backup and restore
Business Continuity
Planning (for online
Competition products
Industry reviews (Forrester, Gartner etc.)
services)
SLAs
Operational
Product or Service
Service Delivery
Fee Structure and
Licensing
Pricing basis (transaction, users, etc.)
Cost for premium support
Assessment
Methodology
Product Roadmap
Technical Feature
Evaluation
Collaborate
Evaluate
Document
Deliver
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
33
34. uPerfrom® Implementation Roadmap
Tab
Screen
Linking
Portals
Individual website
per instance/country/
region?
Bandwidth optimization is not built into
the uPerform application or the
content
Custom Transaction
Considerations
Website
per language?
eLearning content is not cached
Screen Sensitive
Help
User Provisioning
linking by SAP Transaction
code
uPerform doesn t have the ability to
cluster the DB or Search servers
Copy content
Administration
incremental content
copy?
Linking SAP
GUI
Content Copy
Configure for multiple
countries in one instance?
QA
republish after copy?
Technical
Design
Golden copy for
system
Staging
Production
Configure for multiple
countries in one
instance
Folder Structure
Translated Content?
Local Content?
multiple languages?
SMTP settings?
Utilize workflow and/or collaboration with a
N-Region implementation plan?
Architecture?
uPerform
Implementation
Website Context
3 uP instances one per each system
instance?
Workflow
setting?
Per instance
One big beefed up system to support all
system instances?
Per instance?
How many uPerform instances?
First time import
Authored content stored where?
Glossary
Author's access? (test
id or user name)
Translation? (occurs
where?)
Glossary Management
Certified installer
uPerform
Client
Client
Installer?
Client Installer delivery to authors
workstations
Methodology
Authoring
User ID
Operations
uPerform authoring is linked to an user ID and it won t
recognize the IE Sessions if we logged in the system
application with a different login ID
Content Management
User Management
VM
Desktop VMs for authoring
Publishing
Provision authoring VM or clients for all countries?
Authors should be able to publish
content by selecting a specific
output from a single template
uPerform Authoring do not work in Windows 2003/Windows
2008 Virtual Machines or Terminal Servers
ANCILE uPerform , ANCILE uBenchmark , ANCILE Info Pak , and ANCILE uLearn are trademarks of ANCILE Solutions
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
34
35. MacOS – PoC Overview
Prepare
PoC
Deliver PoC
communications
Identify PoC
Participants
(Criteria TBD)
Create
Documentation
Close Out
Deliver close-out
Communication
(with a survey feedback form)
Deliver Tools and
Technology
Participants agree to
terms and conditions
Users have
access
to Mac, GDv5
etc.
Deliver pre-PoC
communications
User submits
PoC feedback
Define support
process
Create PoC Feedback
Summary Report
User contacts Support in
Case of any issues
Conduct Training (if needed)
For IT and End Users
End July 2011
or
May 2011
Mid July 2011
Early Aug 2011
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
PoC
Complete
IT folks to attend
Monthly focus group
Con calls
Sept 2011
Oct 2011
35
37. Global Master Data
Local Master Data
Local Master Data
People
Local People
Local People
Entity
GE-001
Local Entity
Engagement
Local Entity
GE#479
GE #123
Local Reporting
Local Transactional Data
Local Transactional Data
Global
Reporting
Local Reporting
Local Engagement
Local Engagement
Aggregated
Data
Global System
Member Firm 1
Local system based
on Global template
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Member Firm 2
Local system based
on Global template
37
38. Test Team
Log results
Analyze & Categorize
Assign
Mitigation Team
Development
(Code or
Document)
Issue?
Off Shore
Enhancements
Business
Services
(Requirements )
ITS Audit
Web based Tool
Assign to
Appropriate teams
Review Results
Categories: Critical,
High, Medium, Low
Duplicates
Infrastructure
Country Testers
Submit for Re-testing
Fix Defect
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Schedule Fix
Prioritize Risk
38
39. n
ptio
Ado
al
Glob
Training Needs
Assessment
Instructional
Design
Training Delivery
Training
Development
Training Services
Member Firm
Impact Analysis
Feedback for
Continuous
improvement
Technical
Writing
Execute adoption
programs in regions
Toolkit
Development
Regional Campaign
Planning
EMA
ASPAC
Deployment
Strategy
Change
Management
Member Firm
Roadmapping Service
AMR
Provide adoption
support
Regional Adoption
Adoption Services
Adoption Lead reaches
back into the teams to
leverage diverse skill sets
for the adoption project
Resources
Skills
Deliverables
Adoption Lead
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Project Team
39
40. Collect
1
User
Activates
Vector 2007
application
2
Vector 2007 writes
usage data to an XML
file
XML file
Vector 2007
3
Process
ADR agent parses XML data and
sends data to the
ADR server
(on connect to KPMG Network or
VPN)
XML file
.
4
ADR Server
Store
ADR –
Vector
Usage
Table
The XML data is processed by the
server and placed in the central
database.
Report
5
ITS Global produce
RAW data reports
(beginning July 2007)
ADR
Reports
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
ITS Audit
Deployment services
generate Vector
2007 Usage Metrics
40
41. Originator
Assignee
Task appears as bold
in assignee s My Tasks
and does not appear in
originator s My Tasks
Originator
creates
task
Status =
Open
Information
Exchange
No
User 2
Workspace
User 1
Workspace
Activities
Actions
Originator
does nothing
Yes
Assignee opens
task and changes
status to in
progress
Originator changes
status to open
Is task
really
Completed?
Task is no
longer bold
in
assignee s
My Tasks
?
Activities
Actions
Status = In
Progress
Task no
longer
appears in
originator s
My Tasks
Activity completion =
Updating document
Originator
opens task
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Status =
Completed
Task appears as bold in
originator s My Tasks
and no longer appears in
assignee s My Tasks
Assignee changes
status to
completed
41
42. Virtual Classroom
KNET Anywhere
Central Messaging
IBS
Integrated
product
campaign
Risk – NGCC2.2, 2.3,
Sentinel, ECP, KICS
IID2
GO1 Migrations
In Country
Regional Migrations
eAudit2010
Admin Guide, QRC
Training
Roadmapping
Assessment tool
Roadmapping data reports
My Work
2WAY replacement
GA Portal
GA Teamsite
Toolkit Lite
Documentation??
DEV, QA, UAT for IBS
QA & PROD for
Regional instance
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
42
43. Print
forms
Driver Personal Info
Associated Truck info
Associated Vendor Info
Accidents info
Archive
Vendor
Info
Forms
Add New
Driver
Modify
Existing
Driver
Search for
vendors
Search for
Drivers
Add New
Vendor
Vendor
Driver
Modify
Existing
Vendor
Archive
Driver Info
Search for
Accidents
Search for
Archived
info
Driver
Files
System
Accidents
Add a new
Accident
Archives
Search for
Trucks
Truck Info
Truck Maintenance Info
Truck Insurance Info
Associated Driver info
Associated Vendor Info
Accidents info
Add New
Truck
Vendor Info
Associated Truck info
Associated Driver Info
Contract Info
Add a new
data to
archives
Summary
Reports
Truck
Reports
Warning
Reports
Archive
Truck Info
Administration
Modify
Existing
Truck
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Activity
Reports
Add new
user
Modify
user
Misc
reports
Delete
user
43
44. 2nd Tier Support
Country Support
Escalation Options
Global Escalation Methods
Country Support Ticket
Global Remedy Ticket
Hosting
SME
Global Mailbox
?
Unknown?
Provide resolution
Knowledge
base
Vendor
Escalation
Contact
IBS
Team
Knowledge
base
SAP
COE???
Marketplace
Issue
User
Author (recording
or translating
content)
uPerform Admin
(local)
Not sure how this
2nd tier is planned –
to confirm with
Support
uPerform
SME pool
Development
24x5
Support
Ancile
uPerform Admin
Administrator
Knowledge
Base
End User
(accessing
uPerform content)
IBS Team
Knowledge
base
Known issue? –
Provide resolution
Local Country IT/Business
Support
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Functional or Process
Queries?
Contact Vendor
44
45. Knowledge
Base
Requ
IBS Deployment
Assistance
Prov
ide A
elp
ssi st
a n ce
Tool Kit
Deployment
e st H
De
(Documents & Guidance)
l i ve
Local
Aplications
r
GT
Development
Process
Alignment
SAP Solution
Manager
Project Team
End
User
Project
Teams
SME
BAT
SME
IBS Program Team
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Member Firm
SWAT Team
(Name TBD)
Periodically
through out
Roll-out cycle
45
48. Metrics and
KPI
measurement
Central BI
Repository
Acce
GI
Entity
ds
an
SL
IB
Engagements
3
Instance 3
KPMG Portals
People
Instance 1
GI
S
3
6
Sh a r
ePoin
e
cap
Instance 2
Global
Applications
ss via
t Po r
tal
KPMG
Portals
GT
10
5
Int
erw
ove
n
Global
Infrastructure
SA
1
Me t
astr
2
P
BI
om
C
FI
1
Lo
App cal
licati
ons
RM
4
HR
2
Member Firm B C D
Acce
IB
ss via
e
cap
ds
an
SL
3
t Po r
tal
8
KPMG
Portals
9
9
GT
10
Int
erw
ove
n
Me t
astr
Sh a r
ePoin
SA
P
BI
CR
om
Lo
App cal
licati
ons
FI
M
4
HR
Member Firm A
7
1
6
Global Information Store (GIS)
Publish to GIS
7
Full blown stand-alone instance of IBS
3
KPMG Portals
8 Host other member firms
4
Global Template (GT)
9 Be a hosted country
5
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Consume GIS Data
2
Global Instance (GI)
10 Document Management
48
49. Acce
IB
ca
ds
an
SL
Int
er
Me t
a s tr
ss vi
a Sh
areP
oint P
ortal
pe
KPMG
Portals
GT
wo
ven
SA
P
BI
CR
om
M
FI
Lo
App cal
licat
ions
HR
Member
Firm
Publish to GIS
Consume GIS Data
GI
Central BI
Repository
Entity
Instance 3
Engagements
Instance 2
Instance 1
Global
Applications
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
KPMG Portals
GI
S
People
Global
Infrastructure
49
50. DIY Migrations - Cumulative Weekly Migration Progress Dashboard
77%
77%
% Migrations Completed
Data as of 07/20/2013 9AM
Project Health Indicators
Content
ICC No Shows
ICC Scheduling
Cumulative Progress Summary by State
Original Client
count
Current active
Clients
Total slated for
migration
Overall Project
Design
Cumulative Launches to date
Projects In
progress
Launched
990
1050
1122
1159
1227
1300
907
809
716
1,896
1,697
1,588
277
1,300
94%
16%
77%
of active clients
of active clients
578
655
494
412
154
211
273
332
of active clients
13
1-Mar
* 93 net new clients were added to the DIY Migration initiative.
Cumulative Progress Summary by Status
21
45
15-Mar
103
29-Mar
12-Apr
26-Apr
10-May
24-May
7-Jun
Design
Content Pending
Launch Approval
Pending
Post Launch
1,588
66
4
90
1,195
No Show 1
Process without
ICC Planned
July -13 Till date
Jun-13
313
397
Registered Pending DNS
Apr-13
55
779
19-Jul
178
May-13
0
5-Jul
Launches per Month
Total slated for
migration
Force Launch*
21-Jun
105
Mar-13
258
154
* Final Force Launch list is under review and to be assigned
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
50
51. Product Health Scorecard for Global Desktop 5
Cover Page
Report as of 9/1/2010
Key Product Health Indicators
App Compatibility
Localization
Technical Deployment
Overall Product Health
Green: No issues | Yellow: Product Owner Attention Required | Red: Product Owner Action required
Key Adoption Indicators
3
2
4
5
Documentation
Communications
5:Significantly Exceeds Expectations
.
.
.
Expected User
Base for GDv5
Installed
User
Base
ASPAC
AMR
(on a scale 1 to 5)
. 1: Significantly Does Not meet Expectations
As of 9/1/2010
Product Penetration
EMA
Toolkit
Training
1
Overall Adoption Satisfaction
60423
30739
5723
# of countries adopting
GDv5 : 33 out of 128
25105
6149
4579
1559
As of 9/10/2010
Global Support Incidents
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
Volume of Country Issues
Local tickets for August 2010
51
53. “Kumar is truly a pleasure to work with and has a
great many unique skills that make him
invaluable to any employer. Not only is he a
good project manager but what really sets him
apart is his process design abilities. He has a
truly amazing ability to take a verbal concept
and create high end visuals to convey very
complex ideas. He is dedicated, self driven and
a great asset to any team.”
“Kumar has a real gift and equal passion for
visual communications. He made countless
significant improvements to all manner of visual
presentations, helping to convey meaning through
images and design. He is a very hard and dedicated
worker who brings a lovely sense of
decency, competence and calm to the environment
in which he works. Kumar is a joy to work with and I
have great respect for his talents.”
Eliza Albronda, Executive Director, Global
Adoption, KPMG International
Marta Van Ranst, Director, Communications, KPMG
International
“I have had the pleasure of working with Kumar on several different
initiatives, and he has left a lasting impression as one of the most
professional, hard working, and effective communicators I have ever
worked with. He has a rare ability to capture volumes of subject
specific information and distill that information down to its key
points such that the appropriate message is conveyed in an
effective and meaningful way. This is one of the many qualities
that Kumar possesses that has made him such an asset to projects I
have worked with him on. Others include his ability to work
independently, his focus on deadlines, attention to detail and his
inquisitive nature.”
Leao Fernandes, Director, Metlife
DESIGN PORTFOLIO - INFORMATION | PRESENTATION | DIAGRAM
53