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K a t hy K lo t z -Gu est
@kathyklot z g ues t
kathy@keep ing ithuman.c om
1All rights reserved 2014. Klotz-Guest
Create Better Marketing Content with
All rights reserved 2013. Klotz-Guest 2
Image courtesy of cubicle ranch.com
Changes by Kathy Klotz-Guest
BAROMETER
O’
All rights reserved 2014. Klotz-Guest 3
Humor Connects
Clutter
Every 2 days, we create as much information as
existed from all of human history up to 2003
– Eric Schmidt, former CEO, Google
All rights reserved 2014. Klotz-Guest 4
All rights reserved 2014. Klotz-Guest 5
“A wealth of information creates a poverty of attention.”
~ Herbert Simon, late Nobel laureate economist
Attention, Trust
12% trust execs; 60+% trust
people like me
Volume of Information
Marketing Challenge
All rights reserved 2014. Klotz-Guest 6
Humor is Human and Pattern Disruption Deivce
Source: Pen Waggener, CC 2.0
Humor Disrupts the Expected
Pattern
All rights reserved 2014. Klotz-Guest 7
Peter McGraw, co-author of
The Humor Code, posits that the
Benign Violation Theory
explains what makes things funny.
“I shot an elephant in my
Pajamas. How it got there,
I’ll never know.”
– Groucho Marx
Image source: Wikipedia.org
Violation of the Expected
All rights reserved 2014. Klotz-Guest 8
Getting Started
Source: Jon Mick CC 2.0
Customer Pain
All rights reserved 2014. Klotz-Guest 9
Start with a customer pain
Image source: crtmedical
The Truth:
Relationships are Hard
All rights reserved 2014. Klotz-Guest 10
www.kinaxis.com
Go for Big Truth: It’s Funny
Hubspot, “Unsubscribe”
All rights reserved 2014. Klotz-Guest 11
I could change...
Maybe we could be
friends with benefits?”
Image source: screen shot Hubspot
Exaggerate!
All rights reserved 2014. Klotz-Guest 12
Image Source: Creative Commons Wikipedia
Friedrich Bohringer
Take challenges to comic extremes
Get Historical…
It’s Hysterical
All rights reserved 2014. Klotz-Guest 13
Put products in unusual contexts
Source: Michael Russell, CC 2.0
Flip Expectations
All rights reserved 2013. Klotz-Guest
14
Source: YouTube screen shot Valentine’s Day Cisco
Routers CAN be sexy
Contrasts
All rights reserved 2014. Klotz-Guest 15
Create Big
Contrasts
Image source: Sprint.com screen shot
Fun Stories
All rights reserved 2014. Klotz-Guest 16
Source: YouTube screen shot Cisco video with Tim Washer
Tell Fun Stories
Create Surprise!
All rights reserved 2013. Klotz-Guest 17
CC 2.0
Give an audience
what they don’t expect
Go ‘Un-Product’
All rights reserved 2014. Klotz-Guest 18
Source: Ford.com - Doug the Puppet
Co-Create
All rights reserved 2014. Klotz-Guest 19
Co-Create with Customers
Image Source: Wiredforlego, CC 2.0
All rights reserved 2014. Klotz-Guest 20
Use Role Reversals
Source: U.S. Army CC 2.0
Celebrate Levity
A Little is Powerful
All rights reserved 2014. Klotz-Guest 21
Image Source: Kathy Klotz-Guest
Image Source: Intel.com
Let’s Get Visual, Visual…
All rights reserved 2013. Klotz-Guest
22
Awww, man!
Wait for me…
Oh, right, yeah..
never mind!
All rights reserved 2014. Klotz-Guest 23
Image source: keepingithuman.com
Image source: Wikipedia CC
All rights reserved 2014. Klotz-Guest 24
SAFE IS RISKY
Start Small. Just Start.
All rights reserved 2014. Klotz-Guest 25
No actual fingers were harmed
in the making of this photo!
Available on Amazon.com
All rights reserved 2014. Klotz-Guest 26
Want more?
Get the ebook
on Amazon.com!
Thank You for
‘Keeping it Human’
with me!
Kathy Klotz-Guest MA, MBA
Storyteller
Marketer
Comic Improviser
kathy@keepingithuman.com
@kathyklotzguest
408.578.8040
Marketer to the “Human” KindAll rights reserved 2014. Klotz-Guest
28

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Create Better Marketing Content with Humor

  • 1. K a t hy K lo t z -Gu est @kathyklot z g ues t kathy@keep ing ithuman.c om 1All rights reserved 2014. Klotz-Guest Create Better Marketing Content with
  • 2. All rights reserved 2013. Klotz-Guest 2 Image courtesy of cubicle ranch.com Changes by Kathy Klotz-Guest BAROMETER O’
  • 3. All rights reserved 2014. Klotz-Guest 3 Humor Connects
  • 4. Clutter Every 2 days, we create as much information as existed from all of human history up to 2003 – Eric Schmidt, former CEO, Google All rights reserved 2014. Klotz-Guest 4
  • 5. All rights reserved 2014. Klotz-Guest 5 “A wealth of information creates a poverty of attention.” ~ Herbert Simon, late Nobel laureate economist Attention, Trust 12% trust execs; 60+% trust people like me Volume of Information Marketing Challenge
  • 6. All rights reserved 2014. Klotz-Guest 6 Humor is Human and Pattern Disruption Deivce Source: Pen Waggener, CC 2.0 Humor Disrupts the Expected Pattern
  • 7. All rights reserved 2014. Klotz-Guest 7 Peter McGraw, co-author of The Humor Code, posits that the Benign Violation Theory explains what makes things funny. “I shot an elephant in my Pajamas. How it got there, I’ll never know.” – Groucho Marx Image source: Wikipedia.org Violation of the Expected
  • 8. All rights reserved 2014. Klotz-Guest 8 Getting Started Source: Jon Mick CC 2.0
  • 9. Customer Pain All rights reserved 2014. Klotz-Guest 9 Start with a customer pain Image source: crtmedical
  • 10. The Truth: Relationships are Hard All rights reserved 2014. Klotz-Guest 10 www.kinaxis.com Go for Big Truth: It’s Funny
  • 11. Hubspot, “Unsubscribe” All rights reserved 2014. Klotz-Guest 11 I could change... Maybe we could be friends with benefits?” Image source: screen shot Hubspot
  • 12. Exaggerate! All rights reserved 2014. Klotz-Guest 12 Image Source: Creative Commons Wikipedia Friedrich Bohringer Take challenges to comic extremes
  • 13. Get Historical… It’s Hysterical All rights reserved 2014. Klotz-Guest 13 Put products in unusual contexts Source: Michael Russell, CC 2.0
  • 14. Flip Expectations All rights reserved 2013. Klotz-Guest 14 Source: YouTube screen shot Valentine’s Day Cisco Routers CAN be sexy
  • 15. Contrasts All rights reserved 2014. Klotz-Guest 15 Create Big Contrasts Image source: Sprint.com screen shot
  • 16. Fun Stories All rights reserved 2014. Klotz-Guest 16 Source: YouTube screen shot Cisco video with Tim Washer Tell Fun Stories
  • 17. Create Surprise! All rights reserved 2013. Klotz-Guest 17 CC 2.0 Give an audience what they don’t expect
  • 18. Go ‘Un-Product’ All rights reserved 2014. Klotz-Guest 18 Source: Ford.com - Doug the Puppet
  • 19. Co-Create All rights reserved 2014. Klotz-Guest 19 Co-Create with Customers Image Source: Wiredforlego, CC 2.0
  • 20. All rights reserved 2014. Klotz-Guest 20 Use Role Reversals Source: U.S. Army CC 2.0
  • 21. Celebrate Levity A Little is Powerful All rights reserved 2014. Klotz-Guest 21 Image Source: Kathy Klotz-Guest
  • 22. Image Source: Intel.com Let’s Get Visual, Visual… All rights reserved 2013. Klotz-Guest 22 Awww, man! Wait for me… Oh, right, yeah.. never mind!
  • 23. All rights reserved 2014. Klotz-Guest 23 Image source: keepingithuman.com
  • 24. Image source: Wikipedia CC All rights reserved 2014. Klotz-Guest 24 SAFE IS RISKY
  • 25. Start Small. Just Start. All rights reserved 2014. Klotz-Guest 25 No actual fingers were harmed in the making of this photo! Available on Amazon.com
  • 26. All rights reserved 2014. Klotz-Guest 26 Want more? Get the ebook on Amazon.com!
  • 27. Thank You for ‘Keeping it Human’ with me! Kathy Klotz-Guest MA, MBA Storyteller Marketer Comic Improviser kathy@keepingithuman.com @kathyklotzguest 408.578.8040 Marketer to the “Human” KindAll rights reserved 2014. Klotz-Guest
  • 28. 28