Introduction to Management -- Practicum Lecture

1. INTRO TO
MANAGEMENT
MITRA, Karyll Ann G | POL182 - Practicum

2. WHAT IS OFFICE MANAGEMENT?
Traditionally, the term “office management” refers to the set of
activities, and often the group of people involved in four general
functions:
PLANNING
ORGANIZING
LEADING/SUPERVISING
COORDINATING ACTIVITIES

3. PLANNING
It includes:
 identifying goals
 objectives
 methods
 resources to carry out methods
 responsibilities and dates for completion of tasks
Examples are: strategic, business, project, staffing, advertising, promotions, etc.

4. ORGANIZING RESOURCES
Organizing resources is needed to achieve the goals in an optimum fashion.
EXAMPLES ARE:
Organizing new departments
Human resources
Office and file systems
Re-organizing businesses, etc.

5. LEADING
It includes setting direction for the organization, groups and individuals and also
influence people to follow direction.
EXAMPLES ARE:
Establishing strategic direction (vision, mission, and/or goals)
Championing methods of organizational performance management to pursue that
direction

6. COORDINATING
This occurs with the organization’s systems, processes and structures to effectively and
efficiently reach goals and objectives.
This includes, 1) ongoing collection of feedback and 2) monitoring and adjustment of
systems, processes and structures accordingly
EXAMPLES ARE:
o Policies and procedures
o Use of financial controls
o Measures to avoid risks, etc.