2. Capture Enabled BPM
Launch EMEA Event
Anthony Murphy
Owner – Lithe IT
11/05/2012

3. Customer Presentation
Anthony Murphy
Owner - Lithe IT

4. The Three Challenges
• Build complex case management solutions without requiring IT
developers,
• Empower business experts and support aims for continuous
improvement,
• Improve efficiency to match year on year reducing operating budget.

5. TotalAgility Features that
Deliver Zero Code
Web Based
SharePoint & Proven with Document Case Definition
Application
HP Trim Kofax Express Generation with Fragments
Development
Integration with
Allocate Tasks Full Audit Trail
Reporting Email and Alerts Exchange,.Net
By Skill and Role and Control
and XML
Slide 5

7. Improve Efficiency
• Strive to remove interactions in the mailroom,
• Use TotalAgility to proactively encourage tasks to be completed on
time,
• Assign work to resources only when it is ready for completion.

8. Lessons and Advice
• Don’t feel the need to use all the features of TotalAgility,
• Create standards for process design,
• Don’t spend too much time focusing on failure modes unlikely to
happen,
• Poor requirements will result in rapidly building a poor solution

9. Thank You !
Questions and Answers