Small BPR session 5 this is biz case of quality management. I think you can find out what we need requirement and process in this doc. please let us know of it. Thanks

1. Draft / small BPR planning with second opinion Agenda
Preface
BPR trend
Quality management story is too many steps, this solution should be
shorten for visualization method.
This works for discussion.
Agenda
1.Objectives, Quality management implementation
2.Approach
3.What we want to change ？
4.Steps to prototype
This doc is for template, text book
If you have found something to improve this, please let us
know. ！
Kero.ikeda@gmail.com

2. BPR starting
Some
incidents
, findings
And
mistakes
Root Cause Analysis
Hypothesis
For Ｘｘｘ , it wasn’t possible.
As result, it wasn’t achieved
ｘｘ .
Countermeasures
A
B
Tools, Methods
Proto type development
Consensus building
Roll out

3. 品質管理
Solution Map / Quality management framework
CS, Sales
Internal
Supplier→QC team
Distributors→Logistic team
1.Defect
reporting
Weekly
Analysis,
Monthly
2.Inspection
3.Update
Defect report
4.Reparing
5.Stock in
10.Abandon
6.Analysis
reports
7.Countermeasur
es Planning
8.Approval
9.Exesution
countermeasure

4. Solution Map / System overview
Defects report anlysis
QC team
Internal
Internet

5. What analysis ？
Analysis contents
Cause
Countermeasures and status
Repairing
Exchanging
Abandon
Costing
Workload, man-hours

6. システムの重要項目 management framework
Delivery for quality
Methods
•Communicati
on plan
•Director mtg
•Manager mtg
Materials
•Quality goal, objectives
•Quality
standard
•Biz guideline, rules
•Change
framework
•Costing
•WF, procedures •Defect reports
•Biz process standard
•Project
framework
•Defect No.
Manage
•Inspector
•Contract No.
•Sales No.
•QM
•Repairing
•Calibration
Code Standard
Training
Recall
Contract
•Work OrdeNo.
•Status
•Defect Code standards
•Asset No.
•Authorization
Man
Check points
•Customer.
•Sales
•CS.
•Product marketing
•Supplier
•ERP, SCM IT system
•QM system
•QMS framework
•Biz framework
•Biz system
•Distributor
Machine

7. Screen design check
Screen configurations
1.Defect
reporting
2.Inspection
3.Update
Defect report
6.Analysis
reports
7.Countermeasur
es Planning
8.Approval
4.Reparing
5.Stock in
9.Exesution
countermeasure
10.Abandon

8. Reporting design check
Reporting configurations
1.Defect
reporting
2.Inspection
3.Update
Defect report
6.Analysis
reports
7.Countermeasur
es Planning
8.Approval
4.Reparing
5.Stock in
9.Exesution
countermeasure
10.Abandon

9. Small BPR project WBS
WBS
1.Hearing
4.Develop prototype
7.Roll out start
2.Root Cause
5.Evalua
tion
8.Result
analysis
6.Roll out Plan
9.Improve plan
3.Solutions

10. WBS4,5 What approach ？
We need this function.
Web contents
Internal process as
external
Workflow
Approval
Other departments
Prototype
model
approach
1st
2nd
3rd
It takes 3 months.

11. 3 months plan
Prototype model approach
1st
month
2nd
month
3rd
month
テスト
ドキュメント
業務運用、操作手
順
1. 不具合報
告書を起票
する
2. 検査する 3. 不具合報
告を更新す
る
6. 不具合報
告を分析す
る
7. 問題対応
立案する
8. 承認
4. 対応する 5. 入庫する
9. 対応案を実
施する
10. 廃棄する

12. Organization with Scrum framework
Corporate / Program
Committee
Product owner
Scrum facilitator
Project Steering
Committee
CCB change control board
Project manager
Team Leader
Scrum team
Team Leader
User Group
Subject Matter Experts

13. Small project as Scrum framework implement on meeting operations
Setting Item
Planning meeting
Product owner
Discuss Item
and solution
Scrum facilitator
Scrum team
Product Backlog Item
Daily meeting
Evaluation Item
with prototype.
Review meeting

14. Biz org and quality manage team relations
計画
Plan
Supplier
調達
Source
加工
Make
Customer
出荷配送
Delivery
1. Colleting data
2. Monitoring,
analysis
3.Countermeasu
res
4.Evaluation
HR
FI/CO
QM
商品企画
調達先
調達
Source
加工
Make
検査
修理
入庫
廃棄
CS
出荷配送
Delivery
顧客
営業
不具合報告