Komfo Summit is all about enabling meaningful moments. Stay ahead of the curve with chatbots, customer service, data activation, ROI, AI, machine learning, influencers, and much more. What is this presentation about? Jonas: Jonas is managing the strategy, direction, and innovation of Komfo’s product development. He has an agency background doing UX consultancy work for some of Scandinavia's biggest brands before joining Komfo 7 years ago. Francesco: The intersection of technology, psychology, and UX drives the world's biggest innovations and transformations. This is why Francesco and the whole BotSupply team are focusing on crafting AI solutions and conversational bots for leading Scandinavian brands.

1. #komfosummit 2017
JONAS ALS
Komfo
FRANCESCO STASI
BotSupply
”The chatbots are here”

2. The Chatbots
are here!

3. Anthropomorphism
noun an·thro·po·mor·phism -ˌfi-zəm
is the attribution of human traits,
emotions, or intentions to non-human
entities. It is considered to be an innate
tendency of human psychology.

4. Anthropomorphism
noun an·thro·po·mor·phism -ˌfi-zəm
is the attribution of human traits,
emotions, or intentions to non-human
entities. It is considered to be an innate
tendency of human psychology.

5. Oh, la la, things
are getting
magical!

6. Will bots and AI make
us more human?
"

7. Teenage Love

8. Welcome to the
Messaging Economy
"

9. At BotSupply, we
Co-Create Artificial
Intelligence

10. NLP is the ability of a
machine to understand
human language

11. We spend up to 42 days a
year on mobile devices

12. Lead generation,
customer engagement
or CS automation

13. AI can be very simple

14. Define the problem,
build the dataset,
let magic happen,
launch & iterate!
"

16. Your bot will never
be perfect

17. “Before we work on
artificial
intelligence, why
don’t we do
something about
natural stupidity?”
Steve Polyak
"
"

18. Thank you!