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Visitor Cards Denied Access by GV-AS110

                                                                          Article ID: GV29-11-4-29-t
                                                                          Release Date: 4/29/2011



Applied to
GV-AS110 with firmware V1.04



Symptom
After granting access to visitors using GV-VMWeb, the assigned visitor cards may be denied access by
GV-AS110 due to card expiration when the visitor cards are still valid.


As shown below, visitor card 192-07715 was granted access between 15:50 and 16:50 on 4/27/2011.




At 15:52, the card was denied access and the message on GV-ASManager shows “Access Denied:
Card Expired,” even though the card should be valid until 16:50.




GeoVision Inc.                                   1                        Revision Date: 4/29/2011
Resolution
To resolve the problem, please download the patch file from here and upgrade the firmware of the
GV-AS110 using one of the methods below:


Through Web interface

1.   Type the IP address of GV-AS110 in an Internet browser and log into the Web interface of the
     GV-AS110.

2.   In the left menu, click Firmware Upgrade.




3.   Click the Browse… button to open the .bin patch file you downloaded.

4.   Click the Upload button.



Through Net Module Utility

1.   Insert the GV-ASManager Software CD, select Install GeoVision V2.3.0.0 Access Control
     System, click Net Module Utility and follow the onscreen instructions to install the program.

2.   Run Net Module Utility.

3.   Click the Firmware Upgrade button               .

4.   Click the … button to select the .bin patch file you downloaded.

5.   Click the Update button.



When the update is complete, a dialog box appears and asks you to reboot the system. Click OK and
the GV-AS110 will start rebooting.




GeoVision Inc.                                   2                       Revision Date: 4/29/2011

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GeoVision : Access Control Solutions : Knowledge : Visitor Card By GV-AS110

  • 1. Visitor Cards Denied Access by GV-AS110 Article ID: GV29-11-4-29-t Release Date: 4/29/2011 Applied to GV-AS110 with firmware V1.04 Symptom After granting access to visitors using GV-VMWeb, the assigned visitor cards may be denied access by GV-AS110 due to card expiration when the visitor cards are still valid. As shown below, visitor card 192-07715 was granted access between 15:50 and 16:50 on 4/27/2011. At 15:52, the card was denied access and the message on GV-ASManager shows “Access Denied: Card Expired,” even though the card should be valid until 16:50. GeoVision Inc. 1 Revision Date: 4/29/2011
  • 2. Resolution To resolve the problem, please download the patch file from here and upgrade the firmware of the GV-AS110 using one of the methods below: Through Web interface 1. Type the IP address of GV-AS110 in an Internet browser and log into the Web interface of the GV-AS110. 2. In the left menu, click Firmware Upgrade. 3. Click the Browse… button to open the .bin patch file you downloaded. 4. Click the Upload button. Through Net Module Utility 1. Insert the GV-ASManager Software CD, select Install GeoVision V2.3.0.0 Access Control System, click Net Module Utility and follow the onscreen instructions to install the program. 2. Run Net Module Utility. 3. Click the Firmware Upgrade button . 4. Click the … button to select the .bin patch file you downloaded. 5. Click the Update button. When the update is complete, a dialog box appears and asks you to reboot the system. Click OK and the GV-AS110 will start rebooting. GeoVision Inc. 2 Revision Date: 4/29/2011