Humble Beginning & Spectacular Growth Found in 1981, By N.R. Narayana Murthy & his six colleagues Global Presence with 32 sales offices in 17 countries & 33 global development centre

1. CASE STUDY ON INFOSYS
TECHNOLOGIES – THE BEST
AMONG INDIAN
CORPORATIONS

2. INFOSYS – WHAT IT IS…
• Infosys Technologies Ltd. provides consulting and IT services to
clients worldwide.
• It was Founded in 1981, the corporate headquarters are based in
Bangalore, India.
• N.R.Narayan murthy and his six colleagues has started the
company with capital of 10000 only
• Today it is working at a world level

3. • Infosys Technologies employs nearly 17,000 people
worldwide, almost 10,000 of whom are software
professionals.
• In the last financial year Infosys has made a Profit of
8470cr.

4. • Infosys' Vision:
"To be a globally respected corporation that provides best-of-
breed business solutions, leveraging technology, delivered by
best-in-class people."
• Infosys' Mission
"To achieve our objectives in an environment of fairness, honesty,
and courtesy towards our clients, employees, vendors and society

6. • Humble Beginning & Spectacular Growth
- Found in 1981,
- By N.R. Narayana Murthy & his six colleagues
- Global Presence with 32 sales offices in 17
countries & 33 global development centre

7. CREATOR OF INFOSYS

8. INFOSYS’S VISION & MESSAGE
• Vision
“To be a globally respected corporation that provides best-of-breed
business solutions, leveraging technology, delivered by best-in-class
people.”
• Mission
“To achieve our objectives in an environment of fairness, honesty &
courtesy towards our clients, employees, vendors & society at large.”

9. • Infosys’s Most Telling Message:
“Powered by Intellect and Driven by Values”
1) Powered by Intellect
2) Driven by Values

10. C-LIFE PRINCIPLE
• Customer Delight
• Leadership by Example
• Integrity and Transparency
• Fairness
• Pursuit of Excellence

12. INDIA’S MOST ADMIRED
COMPANY
Year Award/Achivements
2000 National Award for Excellence
2001 & 2004 Rank – 1 in Most Respected Companies
(World-IMRB)
1996 to 2001 India’s Best Managed Company
2000 Asia’s leading corporation (Far Eastern
Economic Review)
2000 India’s Most Admired Company (The
Economic Times)
2004 ‘Global Most-Admired Knowledge
Enterprises (MAKE)’

13. • A People-Centric Company
- Focus on people & their skills
- 35000 employees from 5000
• Business Description
- Business consulting
- Custom software development
- Maintenance & Re-engineering services
- System integration
- IT infra management
- Business process outsourcing

14. FINANCIALS OF INFOSYS
• Quarter – 2 highlights of current Financial year:-
- Revenue growth of 5%
- 45 new clients added, including 19 in ‘Investment Verticals’ (Life
sciences, Healthcare, Energy & Utilities)
- 15000 employees (gross) added
- 6.3% growth in America: Europe grew 2.1%
- Balanced growth seen in all 4 verticals
- Balanced growth in client portfolio
- Slight decline in employee turnover

15. • Infosys’ Business Strategy
- Pride = Process Repository at Infosys for
Driving Excellence
- Kshop = Knowledge Shop
• Rapid Wealth & Value Creating through Diversified
Business
- Ability to add new business offering & mould it
- Diversify risk
- Explore customers from emerging markets
- Global Delivery Model (GDM)

16. INFOSYS’ KEY TO SUCCESS
• World-class environment
• High quality of life to employees & wealth creation
opportunities
• Technical knowledge & skills to employees
• Emphasizing constantly on quality against the best in world
• Diversify income source
• Accounting standards of advanced countries

17. BUSINESS ETHICS AT INFOSYS
• Making the decision to commit to ethics
• Recognizing that they are the role model by definition, by
action & by values
• Assuming responsibility for instilling ethical behavior
• Articulating the values
• Train the staff
• Encouraging open communication
• Being consistent in their approach

18. CORPORATE GOVERNANCE AT
INFOSYS
• International benchmarked standards
• Commended as ‘Ideal report’ by Security and Exchange
Commission of the United States of America
• Value-based management methodology
• Follow recommendations of CII
• Demarcation of responsibilities and authorities
• Assess the efficacy of the board
• Best global practices

19. • Corporate Social Responsibility
• Commitment to help people & community
• 1% of PAT donated to Infosys foundation
• Computers at classrooms program
• Training to teachers in rural areas
• Infosys foundation
“It is better to light a candle than remain in darkness”
-Healthcare
-Social Rehabilitation & Rural upliftment
-Learning & Education
-Promotion of Indian arts & culture

20. CONCLUSION
• Innovation & excellence in industry
• Harness technology
• Increasing reliance on e-commerce & technology
• Create success & build prosperity
“Dharma is above everything.”

21. DISCUSSION QUESTIONS
1. Trace the history and the spectacular growth off Infosys as one of the best
managed IT companies in india , and even of the world at large
2. Discuss the vision and message of Infosys that have paved the way to its
becoming the darling among IT companies in India
3. Discuss the factors that have made Infosys as the most admired IT company in
India
4. What are the challenges Infosys faces to maintain its primary status amongst the
IT companies in India. How has the mgmt of the company worked out a business
strategy to achieve that goal?