HOW SERVICE PROVIDERS CAN ADOPT TO THE EVER-CHANGING LANDSCAPE OF CLOUD AND HIGH AVAILABILITY

1. EMPOWER
THE DATA
HOW SERVICE PROVIDERS
CAN ADOPT TO THE EVER-CHANGING
LANDSCAPE OF CLOUD AND
HIGH AVAILABILITY
JUHA KUKKA
DIGITALIST EVANGELIST,
STRATEGIC ARCHITECT
@JUHAKUKKA

2. THE AGENDA
AREAS TO COVER
TODAY
• Enfo in brief
• Enfo’s journey from traditional
MSP to Digital Dimension
• Data as part of the journey
• Wrap-up and questions

3. ENFO IN BRIEF

4. EN FO SWEDEN E N F O
Espoo
Kuopio
Stockholm
Göteborg
Malmö
IT infrastructure
• Workstation and device management
• Lisences and life cycle services
• Capacity and cloud services
• Network and security services
Service Desk and user support
Application services
Data Warehouse & Master Data
Business Analytics
Planning, Forecasting, predicting
Information security & identity
management
SAP
Business process management
Service and asset management
Big Data
Outsourcing services for financial
processes
Information logistics and invoice
processing services
Specialized services for energy
sector
IT SERVICES AND OUTSOURCING CONSULTING SERVICES FINANCIAL PROCESS SERVICES
515
professionals
485
professionals
FINLAND
Financial
process
services
IT-services
and
outsourcing
Consulting
services
IT-services
and
outsourcing
Consulting
services
Karlskrona

5. COMPETENCE AREAS

6. PARTNERS
As an independent vendor, we cooperate with
selected partners to create the best possible
customer values.
• Service partners – development of
service offerings
• Technology partners – utilization
of new innovations

7. ENFO’S JOURNEY FROM TRADITIONAL
MSP TO DIGITAL DIMENSION

8. WHAT WAS
ENFO?
MANAGED SERVICE
PROVIDER IN FINLAND AND
SWEDEN
BEST-IN-CLASS
CONSULTANCY SUPPLIER IN
SWEDEN
CHALLENGED TO
TRANSFORM

9. WHAT WE
WANT TO
BECOME
BY 2024 80% OF NORDIC
COMPANIES CONSIDER
ENFO AS THE BENCHMARK
IN MAKING BUSINESS
PROCESSES SIMPLER,
SMOOTHER, SMARTER.
CLOUD ENABLER FOR
OUR CUSTOMERS
IN THE HEART OF
CUSTOMER’S DATA

10. BUSINESS IN NEW WAYS
INCREASED CUSTOMER
EXPERIENCE
BLURRING THE PHYSICAL
AND THE VIRTUAL
THE DIGITAL
DIMENSION

11. HOW DATA IS IN THE CENTER OF
EVERYTHING?

12. BIG DATA
SOME, IoT, amount of endpoints,
pictures, videos, logs, geoinfo,…
What level is enough and how much
should we store the data?
TIME
Amount of data
Ability to analyse
HUGE AMOUNTS OF IT
You could be creating TB’s
of data per day
POLYMORPHIC
It comes in different
flavours, structured and
unstructured.
FAST
Every second, tha amount
and speed we create the
data increases. We need to
make more decisions and
faster.
Big Data can be
Described with:Problem or
possibility?

14. WHAT DOES ALL THIS MEAN TO MSP’S?
Are we putting DATA in the
middle, or is it just
something that uses our
infrastructure somewhere?
If Data is not in the
center of everything,
we’re not doing it the
right way.

15. WE NEED TO FIND NEW WAYS TO INTERACT
WITH THE DATA
Help contain and manage
the data
• By simplifying the storage
architecture
• By making it possible to use
cloud as data source and
destination

16. WE NEED TO FIND NEW WAYS TO INTERACT
WITH THE DATA
Help contain and manage
the data
• By simplifying the storage
architecture
• By making it possible to use
cloud as data source and
destination
Make sure it’s online.
Always.
• Don’t make good plans for the
data just to make it offline
• Your data in cloud and network
down? Or data locally but not
reachable by the audience?

17. WE NEED TO FIND NEW WAYS TO INTERACT
WITH THE DATA
Help contain and manage
the data
• By simplifying the storage
architecture
• By making it possible to use
cloud as data source and
destination
Make sure it’s online.
Always.
• Don’t make good plans for the
data just to make it offline
• Your data in cloud and network
down? Or data locally but not
reachable by the audience?
Find the ways to interact
with it
• MSPs will die by just
keeping the data in storage
• Enrich. Analyse. Use.

18. HOW WE MADE IT
HAPPEN?
SIMPLIFY TO AMPLIFY
We used IBM and
XIV-technology.
Fair amount of it.

19. SEARCHING FOR AN IDEAL STORAGE FOR SCALABLE
DATA CENTER
Luleå,
Sweden
Hamina,
Finland
Dublin,
Ireland
 No reliance on hardware for performance / resilience
 Extremely simple management
 Easily and predictably scaled: one “brick” at a time

20. WRAP
UP
TO BE ABLE TO SERVE THE
CUSTOMERS BETTER IN
THE FUTURE, THINK OF THE
DATA YOU HAVE
How to make sure it is
accessible
Find new ways to do
business with the data
How to simplify the
data storage

22. www.enfogroup.com
THANK YOU!
For more information please contact me or
visit us in one of our social media channels.
Juha Kukka
Digitalist Evangelist,
Strategic Architect
+358 40 571 9072
Juha.kukka@enfo.fi
@juhakukka