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Introduction to Media Management
  8. Practical Mediology 1
      Kenji Saito <ks91@sfc.wide.ad.jp>
                  SFC ∆N214


Graduate School of Media Design, Keio University
                   Fall 2010

                                       Introduction to Media Management: Practical Mediology 1 – p.1/61
“Technology is neither good nor bad, nor even
neutral. Technology is one part of the complex of
relationships that people form with each other and
the world around them; it simply cannot be
understood outside of that concept.”
                                   — Samuel Collins




                                   Introduction to Media Management: Practical Mediology 1 – p.2/61
Mediology (Oct/25,27, Nov/1)


DAY 1
   Discuss what changes and problems arise when a new
   medium (new technology) is cast into a society
        Practice: Draw a media tetrad (assignment for everyone to draw another)
        Reading:
        M. McLuhan, “The Gutenberg Galaxy: The Making of Typographic Man”
        M. McLuhan, “Laws of Media: The New Science”
        P.F. Drucker, “Management: Tasks Responsibilities Practices”

DAY 2
   Discuss who would react how if a new medium is cast into a
   society based on a hypothetical example, and find out what
   problems would arise
        Text: B. Sterling, “Maneki Neko”

DAY 3
   Debate on the issues with respect to a new hypothetical
   medium from DAY 2 in the form of a simulated public hearing
                                                     Introduction to Media Management: Practical Mediology 1 – p.3/61
What is a medium anyway?
What are ‘media’ in ‘Graduate School of Media Design’?




                                     Introduction to Media Management: Practical Mediology 1 – p.4/61
What is a Medium?


   Any extension of ourselves
                  – M. McLuhan “Understanding Media”
   I think that we may call anything existing between two
   persons a ‘medium’
                                    – Kazuhiko Hachiya


⇒ In this class, a medium is defined as follows:
      Any artifact, technology or being among people




                                      Introduction to Media Management: Practical Mediology 1 – p.5/61
What is a Medium?


   Any extension of ourselves
                  – M. McLuhan “Understanding Media”
   I think that we may call anything existing between two
   persons a ‘medium’
                                    – Kazuhiko Hachiya


⇒ In this class, a medium is defined as follows:
      Any artifact, technology or being among people
      Ex. automobile, IP, HTTP, HTML, blog, industrial
      society, air


                                      Introduction to Media Management: Practical Mediology 1 – p.5/61
Today’s Agenda



“LAWS OF MEDIA”
“THE GUTENBERG GALAXY”
THE REVERSED GALAXY
– Changes Caused by Digital Media
Managing Civilizations
Subject of Discussion and Assignment




                                 Introduction to Media Management: Practical Mediology 1 – p.6/61
“LAWS OF MEDIA”
Marshall and Eric McLuhan, “Laws of Media”
Introduces a tool to think about media
Tetrad (group of four)
   Enhances, Obsolesces, Retrieves, Reverses into




                                         Introduction to Media Management: Practical Mediology 1 – p.7/61
Tetrad (of Media Effects)



‘What general, verifiable statements can be made
about all media?’ We are surprised to find only four,
here posed as questions:
   What does it enhance or intensify?
   What does it render obsolete or displace?
   What does it retrieve that was previously obsolesced?
   What does it produce or become when pressed to an
   extreme?
                         – M. & E. McLuhan “LAWS OF MEDIA”
Questions that can be asked about any media
   What are the side effects of the medium?
A tool to realize what have not been realized
                                          Introduction to Media Management: Practical Mediology 1 – p.8/61
Ex. Tetrad for Automobiles




Human mobility               Traffic jam
Privacy                      Traffic accidents

                 ENH REV
                 RET OBS


Freedom of                   Horses, horse
movement                     carriages and related
Personal space               industries
                             Urban living space

                                  Introduction to Media Management: Practical Mediology 1 – p.9/61
Enhancement


What does the artefact enhance or intensify or make
possible or accelerate?
             – M. & E. McLuhan “LAWS OF MEDIA”
For example, automobiles
   Enhance mobility of human
   Make mobile private space possible




                                  Introduction to Media Management: Practical Mediology 1 – p.10/61
Obsolescence


If some aspect of a situation is enlarged or
enhanced, simultaneously the old condition or
unenhanced situation is displaced thereby
What is pushed aside or obsolesced by the new
‘organ’?
              – M. & E. McLuhan “LAWS OF MEDIA”
For example, automobiles
   Make horses, horse carriages and related
   industries obsolete
   Make urban living space obsolete (birth of
   suburbs)


                                   Introduction to Media Management: Practical Mediology 1 – p.11/61
Retrieval


What recurrence or retrieval of earlier actions or
services is brought into play simultaneously by the
new form?
What older, previously obsolesced ground is brought
back and inheres in the new form?
              – M. & E. McLuhan “LAWS OF MEDIA”
For example, automobiles
   Retrieve freedom of movement by one’s own will
   Retrieve personal space




                                   Introduction to Media Management: Practical Mediology 1 – p.12/61
Reversal


When pushed to the limits of its potential, the new
form will tend to reverse what had been its original
characteristics
What is the reversal potential of the new form?
              – M. & E. McLuhan “LAWS OF MEDIA”
New technology produces new accidents
                                                    – Paul Virilio
⇒ Let’s also consider accidents as reversal
For example, automobiles
   Weaken mobility and privacy with traffic jam
   Take away mobility and privacy with traffic
   accidents
                                    Introduction to Media Management: Practical Mediology 1 – p.13/61
Ex. Tetrad for Automobiles




Human mobility               Traffic jam
Privacy                      Traffic accidents

                 ENH REV
                 RET OBS


Freedom of                   Horses, horse
movement                     carriages and related
Personal space               industries
                             Urban living space

                                  Introduction to Media Management: Practical Mediology 1 – p.14/61
Today’s Agenda



“LAWS OF MEDIA”
“THE GUTENBERG GALAXY”
THE REVERSED GALAXY
– Changes Caused by Digital Media
Managing Civilizations
Subject of Discussion and Assignment




                                Introduction to Media Management: Practical Mediology 1 – p.15/61
“THE GUTENBERG GALAXY”
Marshall McLuhan, “The Gutenberg Galaxy: The Making of
Typographic Man”
The invention and its impacts




                                   Introduction to Media Management: Practical Mediology 1 – p.16/61
Gutenberg’s Typographical Printer




Johannes Gutenberg
1398? ∼ 1468?
Invented typography in
around 1445, combining
various existing
technologies of the time
   Hinted by a wine-press
                              Gutenberg Typographical Printer




                                          Introduction to Media Management: Practical Mediology 1 – p.17/61
Gutenberg Bible




180 copies were made on
paper and papyrus in
about five years starting
from 1450
48 copies remain
The copies are owned by
Keio University, British Li-
                               Genesis                      Exodus
brary, etc.                         Gutenberg Bible (Keio)




                                             Introduction to Media Management: Practical Mediology 1 – p.18/61
Meaning of This Invention



The invention of typography confirmed and extended
the new visual stress of applied knowledge, providing
the first uniformly repeatable commodity, the first
assembly-line, and the first mass-production.
       – M. McLuhan “THE GUTENBERG GALAXY”




                                  Introduction to Media Management: Practical Mediology 1 – p.19/61
From Manuscripts to Printing



Manuscripts
  Rare resources
  Content and formats are inhomogeneous and
  inconsistent
  Identity of text is not certain, no clarification of
  quotes, mosaic-like
  Viewpoints are not fixed
Printing
   Mass-produceable
   Consistently written and formatted
   Texts are identically copied
   Viewpoints are fixed
                                     Introduction to Media Management: Practical Mediology 1 – p.20/61
Tetrad for Typography




Homogeneous and         Digital media
numerous copies
Fixed points of view

                 ENH REV
                 RET OBS


Renaissance             Manuscripts
                        Books as audio media


                             Introduction to Media Management: Practical Mediology 1 – p.21/61
The Gutenberg Galaxy


                          Birth of ‘authors’
                          Establishment of scientific
                          methods
                          Acceleration of nationalism
                          Preparation for birth of moving
                          image
                          Establishment of difference
                          between complete and
                          incomplete materials
                          Establishment of individualism
                          Monotonization of mass culture
                          :
                       ⇒ Prepared the industrial society




                                        Introduction to Media Management: Practical Mediology 1 – p.22/61
Birth of ‘Authors’


Identity of texts was not guaranteed before printing
   Each manuscript possibly had different usage of
   commas, plural/singular forms, etc.
The invention of printing did away with many of the
technical causes of anonymity, while at the same
time the movement of the Renaissance created new
ideas of literary fame and intellectual property. . . .
Authorship before print was in a large degree the
building of a mosaic
        – M. McLuhan “THE GUTENBERG GALAXY”




                                    Introduction to Media Management: Practical Mediology 1 – p.23/61
Establishment of Scientific Methods


Scientific methods, i.e.
   Building up hypotheses and conducting
   experiments with consistent viewpoints, and
   Recording the achievements in the form of
   papers, so that others can reproduce the results
   or utilize them for economy of thought,
were not possible before fixation of viewpoints and
the technology to make exact copies of the papers
The assembly line of movable types made possible a
product that was uniform and as repeatable as a
scientific experiment.
       – M. McLuhan “THE GUTENBERG GALAXY”

                                       Introduction to Media Management: Practical Mediology 1 – p.24/61
Acceleration of Nationalism


Beginning of collective national consciousness
   Visualization and unification of ethnic languages
   Birth of mass media
   Propaganda with (moving) images
. . . there is a mystery about nationalism. It never
existed before the Renaissance, . . . The answer . . . is
in the efficacy of the printed word in first visualizing
the vernacular and then creating that homogeneous
mode of association which permits modern industry,
markets, and the visual enjoyment of national status.
        – M. McLuhan “THE GUTENBERG GALAXY”


                                     Introduction to Media Management: Practical Mediology 1 – p.25/61
Preparation for Birth of Moving Image



. . . [Cinema] is a consistent series of static shots or
“fixed points of view” in homogeneous relationship.
        – M. McLuhan “THE GUTENBERG GALAXY”
. . . the image viewed by each audience is
unmistakably the image caught by the eye of the
camera, regardless of the positions of their seats. . .
                   – P. Virilio “GUERRE ET CINÉMA I”




                                      Introduction to Media Management: Practical Mediology 1 – p.26/61
Separation of Complete and Incomplete Materials



The printed version is the complete one, clearly
distinguished from manuscripts being worked on
But in the days before the invention of printing this
distinction would not by any means be so apparent.
Nor could it be determined so easily by others
whether any particular piece written in the dead
author’s handwriting was of his own composition or a
copy made by him of somebody else’s work.
       – M. McLuhan “THE GUTENBERG GALAXY”




                                     Introduction to Media Management: Practical Mediology 1 – p.27/61
Establishment of Individualism


Reading before printing was a group activity
It has transformed itself into a personal act
    Portable knowledge
    Equal accesses to knowledge
The portability of the book, like that of the
easel-painting, added much to the new cult of
individualism.
        – M. McLuhan “THE GUTENBERG GALAXY”




                                    Introduction to Media Management: Practical Mediology 1 – p.28/61
Monotonization of Mass Culture


To make publishing a successful business, mass
printing of popular and selling books was necessary
Birth of gate keepers
   Media decide the possibility for a specific
   information to be accessible
      Mechansim for information transfer with centric
      forces
   Popular information only can be wide-spread




                                   Introduction to Media Management: Practical Mediology 1 – p.29/61
Infiltration of Typographical Culture



For the first 50∼100 years, typography was regarded
just as a convenient technique
   For making manuscripts without handwriting
   Printed materials maintained the old format of
   manuscripts
Until more than two centuries after printing nobody
discovered how to maintain a single tone or attitude
throughout a prose composition.
       – M. McLuhan “THE GUTENBERG GALAXY”




                                         Introduction to Media Management: Practical Mediology 1 – p.30/61
Today’s Agenda



“LAWS OF MEDIA”
“THE GUTENBERG GALAXY”
THE REVERSED GALAXY
– Changes Caused by Digital Media
Managing Civilizations
Subject of Discussion and Assignment




                                Introduction to Media Management: Practical Mediology 1 – p.31/61
THE REVERSED GALAXY – Changes Caused by Digital
                 Media
 What are the impacts of digital media?




                                          Introduction to Media Management: Practical Mediology 1 – p.32/61
Tetrad for Typography




Homogeneous and         Digital media
numerous copies
Fixed points of view

                 ENH REV
                 RET OBS


Renaissance             Manuscripts
                        Books as audio media


                             Introduction to Media Management: Practical Mediology 1 – p.33/61
Let’s Draw a Tetrad


Draw a tetrad for digital media
   Enhancement
     What does it enhance or intensify?
   Obsolescence
     What does it render obsolete or displace?
   Retrieval
     What does it retrieve that was previously obsolesced?
   Reversal
     What does it produce or become when pressed to an
     extreme?
If it looks difficult, think of something concrete such
as blogs, Wikipedia or Twitter

                                          Introduction to Media Management: Practical Mediology 1 – p.34/61
The Gutenberg Galaxy


                          Birth of ‘authors’
                          Establishment of scientific
                          methods
                          Acceleration of nationalism
                          Preparation for birth of moving
                          image
                          Establishment of difference
                          between complete and
                          incomplete materials
                          Establishment of individualism
                          Monotonization of mass culture
                          :
                       ⇒ Prepared the industrial society




                                        Introduction to Media Management: Practical Mediology 1 – p.35/61
The Reversed Gutenberg Galaxy


                        Death of “authors”
                        Reconsidering scientific methods
                        Acceleration of Earth-scale view
                        Everyone becomes a film director
                        Indistinguishable complete and
                        incomplete materials
                        Promotion of collaboration
                        Diversification of cultural
                        phenomena
                        :
                     ⇒ Prepared what comes next to the
                       industrial society




                                     Introduction to Media Management: Practical Mediology 1 – p.36/61
History of Social Changes




                            Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)




                                  Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
  Transition from hunting/collecting/fishing to agricultural society




                                           Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)




                                            Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society




                                             Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)




                                             Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)
   Industrial society will terminate before your retirement




                                             Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)
   Industrial society will terminate before your retirement
   Transition from industrial to ??? society




                                               Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)
   Industrial society will terminate before your retirement
   Transition from industrial to creative society?




                                             Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)
   Industrial society will terminate before your retirement
   Transition from industrial to creative society?
      ↑ Sorry, type mismatch




                                             Introduction to Media Management: Practical Mediology 1 – p.37/61
History of Social Changes



Agriculturalization (more than 15,000 years ago)
   Transition from hunting/collecting/fishing to agricultural society
Industrialization (18∼19th century)
   Transition from agricultural to industrial society
Upcoming shift (21st century)
   Industrial society will terminate before your retirement
   Transition from industrial to creative society?
      ↑ Sorry, type mismatch


Changes in how we share knowledge prepare for
societal changes
But we need to take a look at this from energy point
of view                                      Introduction to Media Management: Practical Mediology 1 – p.37/61
Peak Oil/Coal/Uranium. . .


                                      Peak Oil
                                           The point in time when the
                                           maximum rate of global
                                           petroleum extraction is reached,
                                           after which the rate of
                                           production enters terminal
                                           decline (Wikipedia)
                                           After that, economy must slow
                                           down
                                      We have already entered the era of
                                      peak oil
                                      Moreover, all major energy sources
http://www.theoildrum.com/node/5177   will reach their production peak by
                                      the end of the first half of this century
                                      Civilizations as we know today will
                                      terminate before you retire


                                                 Introduction to Media Management: Practical Mediology 1 – p.38/61
A Big Picture — of Human Civilizations


                                                                   Sun is the dominant source
                                                                   of energy in the atmosphere
                                                                   of Earth
  Solar Energy         Mostly oil as its stock in the 20th cent.

                                                     Heat          Human makes
                         Humanosphere
                                                                   humanosphere on Earth,
                                                                   utilizing the redirected energy
                                                                   flow
                         Redirection of                               As results, heat and
                          Energy Flow
                                                                      waste are produced

Natural Reproduction




                                                                         Introduction to Media Management: Practical Mediology 1 – p.39/61
A Big Picture — of Human Civilizations


                                                                   Sun is the dominant source
                                                                   of energy in the atmosphere
                                                                   of Earth
  Solar Energy         Mostly oil as its stock in the 20th cent.

                                                     Heat          Human makes
                         Humanosphere                              humanosphere on Earth,
                                                                   utilizing the redirected energy
                                                                   flow
                         Redirection of                               As results, heat and
                          Energy Flow
                                                                      waste are produced
                                                                   We control energy flow to
                                      Generate
Natural Reproduction
                                                                   generate information flow
                        Information Flow




                                                                         Introduction to Media Management: Practical Mediology 1 – p.39/61
A Big Picture — of Human Civilizations


                                                                   Sun is the dominant source
                                                                   of energy in the atmosphere
                                                                   of Earth
  Solar Energy         Mostly oil as its stock in the 20th cent.

                                                     Heat          Human makes
                         Humanosphere                              humanosphere on Earth,
                                                                   utilizing the redirected energy
                                                                   flow
                         Redirection of                               As results, heat and
                          Energy Flow
                                                                      waste are produced
                  Control
                                                                   We control energy flow to
                                      Generate
Natural Reproduction
                                                                   generate information flow
                        Information Flow
                                                                   That information flow controls
                                                                   energy flow, causing every
                                                                   problem
                                                                         Introduction to Media Management: Practical Mediology 1 – p.39/61
Today’s Agenda



“LAWS OF MEDIA”
“THE GUTENBERG GALAXY”
THE REVERSED GALAXY
– Changes Caused by Digital Media
Managing Civilizations
Subject of Discussion and Assignment




                                Introduction to Media Management: Practical Mediology 1 – p.40/61
Managing Civilizations
To share a viewpoint
   NEO IN WONDERLAND — A Tale of Money That Changed
   Our Future
   Reading Drucker from a Viewpoint of a Manager of Human
   Civilizations
As an introduction to the theme




                                          Introduction to Media Management: Practical Mediology 1 – p.41/61
NEO IN WONDERLAND


                    A sci-fi monetary fantasy
                    Existence of technology to
                    change monetary economy
                    completely
                       P2P money that is
                       consistent with
                       material/energy
                       circulation on Earth
                    Free English translation
                       http://grsj.jp/neo.pdf
                       (CC-BY-SA 3.0)




                           Introduction to Media Management: Practical Mediology 1 – p.42/61
Why Science Fiction?



SF (science fiction) is
  A literary or cinematic genre in which fantasy,
  typically based on speculative scientific
  discoveries or developments, environmental
  changes, . . ., forms part of the plot or background.
  — American Heritage
Fictions with existing technology are just real
   Ex. A medical drama such as “ER”
In a sci-fi story, unknown technology creates a drama
   Ex1 . Nanomachine medication
   Ex2 . Autopsy Imaging
Designing new media and cast them into a society
= Living a near-future science fiction for real
                                    Introduction to Media Management: Practical Mediology 1 – p.43/61
Reading Drucker from a Viewpoint of a Manager of Human
                     Civilizations
 P.F. Drucker, “Management: Tasks Responsibilities Practices”




                                           Introduction to Media Management: Practical Mediology 1 – p.44/61
Motivation


             Reading “If a female
             student manager of a high
             school baseball team read
             Drucker’s “Management””




                   Introduction to Media Management: Practical Mediology 1 – p.45/61
Motivation


             Reading “If a female
             student manager of a high
             school baseball team read
             Drucker’s “Management””
             Made people realize that
             the book can be applied to
             any organization




                   Introduction to Media Management: Practical Mediology 1 – p.45/61
Motivation


             Reading “If a female
             student manager of a high
             school baseball team read
             Drucker’s “Management””
             Made people realize that
             the book can be applied to
             any organization
             This art of management
             must be applicable to the
             whole civilization!



                   Introduction to Media Management: Practical Mediology 1 – p.45/61
To read Drucker from a viewpoint of managing civilizations



Business, Enterprise → Civilization
Entrepreneurship → Our Research
Society → Earth
Economy → Circulation of Energy and Materials




                                      Introduction to Media Management: Practical Mediology 1 – p.46/61
Drucker says (on Purpose of Business)



To know what a business is, we have to start with its
purpose
Its purpose must lie outside of the business itself
In fact, it must lie in society, since business
enterprise is an organ of society
There is only one valid definition of business
purpose: to create a customer




                                      Introduction to Media Management: Practical Mediology 1 – p.47/61
Drucker says (on Customers and Definition of Business)



“Who is the customer?” is the first and the crucial
question in defining business purpose and business
mission
It is not an easy, let alone an obvious question
How it is answered determines, in large measure,
how the business defines itself




                                    Introduction to Media Management: Practical Mediology 1 – p.48/61
Drucker says (on Customers and Definition of Business)



“Who is the customer?” is the first and the crucial
question in defining business purpose and business
mission
It is not an easy, let alone an obvious question
How it is answered determines, in large measure,
how the business defines itself

The customer of a civilization is Nature, and for the
most part Biosphere




                                    Introduction to Media Management: Practical Mediology 1 – p.48/61
Drucker says (on Customers and Definition of Business)



“Who is the customer?” is the first and the crucial
question in defining business purpose and business
mission
It is not an easy, let alone an obvious question
How it is answered determines, in large measure,
how the business defines itself

The customer of a civilization is Nature, and for the
most part Biosphere
To be productive is, for example, to maintain and
enhance Biodiversity
   Services that Nature provides for human (annually US$33T) worth nearly
   double of the world’s GDP altogether

                                                  Introduction to Media Management: Practical Mediology 1 – p.48/61
Drucker says (on Two Functions of Business)



There will always be, one can assume, a need for
some selling
But the aim of marketing is to make selling
superfluous
The aim of marketing is to know and understand the
customer so well that the product or service fits him
and sells itself




The second function of a business is,. . ., innovation
                                     Introduction to Media Management: Practical Mediology 1 – p.49/61
Drucker says (on Two Functions of Business)



There will always be, one can assume, a need for
some selling
But the aim of marketing is to make selling
superfluous
The aim of marketing is to know and understand the
customer so well that the product or service fits him
and sells itself
   Selling → Development
   Marketing → Natural Science
   To sell → Utilization of resources (bring human apparatus into Nature)
      Ex. Use parachute instead of reverse the engine if there’s atmosphere



The second function of a business is,. . ., innovation
                                                   Introduction to Media Management: Practical Mediology 1 – p.49/61
Drucker says (on Innovation)



Innovation is not science or technology, but value
Innovation is not something that takes place inside
an organization but is a change outside
The measure of innovation is impact on the
environment




                                   Introduction to Media Management: Practical Mediology 1 – p.50/61
Drucker says (on Innovation)



Innovation is not science or technology, but value
Innovation is not something that takes place inside
an organization but is a change outside
The measure of innovation is impact on the
environment

Innovation of civilization is a change outside (=
Earthly environment)
   To think positively of our influences over Nature




                                       Introduction to Media Management: Practical Mediology 1 – p.50/61
Drucker says (on Survival of Business)



The social dimension is a survival dimension
An enterprise exists in society and the economy
Within an institution one always tends to assume that
the institution exists by itself in a vacuum
   And managers inevitably look at their business
   from the inside
But the business enterprise is a creature of society
and the economy
Society or the economy can put any business out of
existence overnight



                                      Introduction to Media Management: Practical Mediology 1 – p.51/61
Drucker says (on Strategic Planning)



Another, even more compelling, reason why
forecasting is not strategic planning is that
forecasting attempts to find the most probable course
of events or, at best, a range of probabilities
But the entrepreneurial problem is the unique event
that will change the possibilities




                                         Introduction to Media Management: Practical Mediology 1 – p.52/61
Drucker says (on Structures)



Strategy –that is, the answers to the questions,
“What is our business? What should it be? What will
it be?” determines the purpose of structure
Answering those questions determines the key
activities in a given business or service institution
Effective structure is the design that makes these key
activities capable of functioning and of performance




                                     Introduction to Media Management: Practical Mediology 1 – p.53/61
Structure with Earth Scale Operating System



                     Present                                                          Near Future

                    Human                                   Users                          Human


                 Economy                                  Applications     Human Economy


         Financial System                                     OS                Earth-Scale OS
                                                                     Benefits                                            Marketing and
Exploitation                                                        in Return                                             Innovation
           Poor People, Nature, Life Forms and Children

       Earth and Biodiversity                             Hardware       Earth and Biodiversity



                                                                                Introduction to Media Management: Practical Mediology 1 – p.54/61
Today’s Agenda



“LAWS OF MEDIA”
“THE GUTENBERG GALAXY”
THE REVERSED GALAXY
– Changes Caused by Digital Media
Managing Civilizations
Subject of Discussion and Assignment




                                Introduction to Media Management: Practical Mediology 1 – p.55/61
Subject of Discussion



Network gift economy
  from Bruce Sterling’s “Maneki Neko”
  “We computer cops have names for your kind of people.
  Digital panarchies. [snip]. . .You’re a tax evader! You’re living
  through kickbacks! And bribes! And influence peddling! And
  all kinds of corrupt off-thebooks transactions! [snip] Well, your
  network gift economy is undermining the lawful, government
  approved, regulated economy!”
  “Well,” Tsuyoshi said gently, “maybe my economy is better
  than your economy.”




                                           Introduction to Media Management: Practical Mediology 1 – p.56/61
Maneki Neko


“Maneki Neko” is one of many gift economy networks
  Terminal devices direct people for mutual aids
  Sometimes, direction is made to help non-members
  Members know one another with common gestures
   In the case of “Maneki Neko”, a catpaw gesture
An assistant federal prosecutor from Providence,
Rhode Island, USA bagged hardware from a
software pirate
  Attacks began by “Maneki Neko” whose network was
  partially damaged by the act
  But it turns out to be another direction for a meeting

                                       Introduction to Media Management: Practical Mediology 1 – p.57/61
Further Settings for the Sake of Discussion



How did the gift economy started?
  A group of freesoftware including A.I. was cast
  into the open global sensor network environment
     The A.I. network began to use human beings as actuators
     for optimization by the metrics of happiness
  The group of freesoftware has been maintained
  by volunteers
     The first author was an anonymous programmer




                                        Introduction to Media Management: Practical Mediology 1 – p.58/61
Assignment for Everyone



1. Draw a media tetrad for the network gift economy
    Just enumerate items for ENH, RET, OBS and REV
2. Enumerate who (or what organizations) would
react from what points of view if the network gift
economy is cast into our society
    At least 3 instances
3. Assuming that the U.S. congress will hold a public
hearing on the matter of handling network gift
economy (surficially on the matter of a missing assistant federal prosecutor of
Rhode Island), enumerate with reasons 3 parties the
congress would call as witnesses


                                                   Introduction to Media Management: Practical Mediology 1 – p.59/61
How to Submit


Send an e-mail message to ks91@sfc.wide.ad.jp
Subject: media management
Write your name, student # and your answers in the
mail body (no attachments necessary)
  Be concise!
Deadline: Wednesday, October 27, 2010, 03:00 JST




                                 Introduction to Media Management: Practical Mediology 1 – p.60/61
See you on Wednesday!




                    Introduction to Media Management: Practical Mediology 1 – p.61/61

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Practical Mediology 1

  • 1. Introduction to Media Management 8. Practical Mediology 1 Kenji Saito <ks91@sfc.wide.ad.jp> SFC ∆N214 Graduate School of Media Design, Keio University Fall 2010 Introduction to Media Management: Practical Mediology 1 – p.1/61
  • 2. “Technology is neither good nor bad, nor even neutral. Technology is one part of the complex of relationships that people form with each other and the world around them; it simply cannot be understood outside of that concept.” — Samuel Collins Introduction to Media Management: Practical Mediology 1 – p.2/61
  • 3. Mediology (Oct/25,27, Nov/1) DAY 1 Discuss what changes and problems arise when a new medium (new technology) is cast into a society Practice: Draw a media tetrad (assignment for everyone to draw another) Reading: M. McLuhan, “The Gutenberg Galaxy: The Making of Typographic Man” M. McLuhan, “Laws of Media: The New Science” P.F. Drucker, “Management: Tasks Responsibilities Practices” DAY 2 Discuss who would react how if a new medium is cast into a society based on a hypothetical example, and find out what problems would arise Text: B. Sterling, “Maneki Neko” DAY 3 Debate on the issues with respect to a new hypothetical medium from DAY 2 in the form of a simulated public hearing Introduction to Media Management: Practical Mediology 1 – p.3/61
  • 4. What is a medium anyway? What are ‘media’ in ‘Graduate School of Media Design’? Introduction to Media Management: Practical Mediology 1 – p.4/61
  • 5. What is a Medium? Any extension of ourselves – M. McLuhan “Understanding Media” I think that we may call anything existing between two persons a ‘medium’ – Kazuhiko Hachiya ⇒ In this class, a medium is defined as follows: Any artifact, technology or being among people Introduction to Media Management: Practical Mediology 1 – p.5/61
  • 6. What is a Medium? Any extension of ourselves – M. McLuhan “Understanding Media” I think that we may call anything existing between two persons a ‘medium’ – Kazuhiko Hachiya ⇒ In this class, a medium is defined as follows: Any artifact, technology or being among people Ex. automobile, IP, HTTP, HTML, blog, industrial society, air Introduction to Media Management: Practical Mediology 1 – p.5/61
  • 7. Today’s Agenda “LAWS OF MEDIA” “THE GUTENBERG GALAXY” THE REVERSED GALAXY – Changes Caused by Digital Media Managing Civilizations Subject of Discussion and Assignment Introduction to Media Management: Practical Mediology 1 – p.6/61
  • 8. “LAWS OF MEDIA” Marshall and Eric McLuhan, “Laws of Media” Introduces a tool to think about media Tetrad (group of four) Enhances, Obsolesces, Retrieves, Reverses into Introduction to Media Management: Practical Mediology 1 – p.7/61
  • 9. Tetrad (of Media Effects) ‘What general, verifiable statements can be made about all media?’ We are surprised to find only four, here posed as questions: What does it enhance or intensify? What does it render obsolete or displace? What does it retrieve that was previously obsolesced? What does it produce or become when pressed to an extreme? – M. & E. McLuhan “LAWS OF MEDIA” Questions that can be asked about any media What are the side effects of the medium? A tool to realize what have not been realized Introduction to Media Management: Practical Mediology 1 – p.8/61
  • 10. Ex. Tetrad for Automobiles Human mobility Traffic jam Privacy Traffic accidents ENH REV RET OBS Freedom of Horses, horse movement carriages and related Personal space industries Urban living space Introduction to Media Management: Practical Mediology 1 – p.9/61
  • 11. Enhancement What does the artefact enhance or intensify or make possible or accelerate? – M. & E. McLuhan “LAWS OF MEDIA” For example, automobiles Enhance mobility of human Make mobile private space possible Introduction to Media Management: Practical Mediology 1 – p.10/61
  • 12. Obsolescence If some aspect of a situation is enlarged or enhanced, simultaneously the old condition or unenhanced situation is displaced thereby What is pushed aside or obsolesced by the new ‘organ’? – M. & E. McLuhan “LAWS OF MEDIA” For example, automobiles Make horses, horse carriages and related industries obsolete Make urban living space obsolete (birth of suburbs) Introduction to Media Management: Practical Mediology 1 – p.11/61
  • 13. Retrieval What recurrence or retrieval of earlier actions or services is brought into play simultaneously by the new form? What older, previously obsolesced ground is brought back and inheres in the new form? – M. & E. McLuhan “LAWS OF MEDIA” For example, automobiles Retrieve freedom of movement by one’s own will Retrieve personal space Introduction to Media Management: Practical Mediology 1 – p.12/61
  • 14. Reversal When pushed to the limits of its potential, the new form will tend to reverse what had been its original characteristics What is the reversal potential of the new form? – M. & E. McLuhan “LAWS OF MEDIA” New technology produces new accidents – Paul Virilio ⇒ Let’s also consider accidents as reversal For example, automobiles Weaken mobility and privacy with traffic jam Take away mobility and privacy with traffic accidents Introduction to Media Management: Practical Mediology 1 – p.13/61
  • 15. Ex. Tetrad for Automobiles Human mobility Traffic jam Privacy Traffic accidents ENH REV RET OBS Freedom of Horses, horse movement carriages and related Personal space industries Urban living space Introduction to Media Management: Practical Mediology 1 – p.14/61
  • 16. Today’s Agenda “LAWS OF MEDIA” “THE GUTENBERG GALAXY” THE REVERSED GALAXY – Changes Caused by Digital Media Managing Civilizations Subject of Discussion and Assignment Introduction to Media Management: Practical Mediology 1 – p.15/61
  • 17. “THE GUTENBERG GALAXY” Marshall McLuhan, “The Gutenberg Galaxy: The Making of Typographic Man” The invention and its impacts Introduction to Media Management: Practical Mediology 1 – p.16/61
  • 18. Gutenberg’s Typographical Printer Johannes Gutenberg 1398? ∼ 1468? Invented typography in around 1445, combining various existing technologies of the time Hinted by a wine-press Gutenberg Typographical Printer Introduction to Media Management: Practical Mediology 1 – p.17/61
  • 19. Gutenberg Bible 180 copies were made on paper and papyrus in about five years starting from 1450 48 copies remain The copies are owned by Keio University, British Li- Genesis Exodus brary, etc. Gutenberg Bible (Keio) Introduction to Media Management: Practical Mediology 1 – p.18/61
  • 20. Meaning of This Invention The invention of typography confirmed and extended the new visual stress of applied knowledge, providing the first uniformly repeatable commodity, the first assembly-line, and the first mass-production. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.19/61
  • 21. From Manuscripts to Printing Manuscripts Rare resources Content and formats are inhomogeneous and inconsistent Identity of text is not certain, no clarification of quotes, mosaic-like Viewpoints are not fixed Printing Mass-produceable Consistently written and formatted Texts are identically copied Viewpoints are fixed Introduction to Media Management: Practical Mediology 1 – p.20/61
  • 22. Tetrad for Typography Homogeneous and Digital media numerous copies Fixed points of view ENH REV RET OBS Renaissance Manuscripts Books as audio media Introduction to Media Management: Practical Mediology 1 – p.21/61
  • 23. The Gutenberg Galaxy Birth of ‘authors’ Establishment of scientific methods Acceleration of nationalism Preparation for birth of moving image Establishment of difference between complete and incomplete materials Establishment of individualism Monotonization of mass culture : ⇒ Prepared the industrial society Introduction to Media Management: Practical Mediology 1 – p.22/61
  • 24. Birth of ‘Authors’ Identity of texts was not guaranteed before printing Each manuscript possibly had different usage of commas, plural/singular forms, etc. The invention of printing did away with many of the technical causes of anonymity, while at the same time the movement of the Renaissance created new ideas of literary fame and intellectual property. . . . Authorship before print was in a large degree the building of a mosaic – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.23/61
  • 25. Establishment of Scientific Methods Scientific methods, i.e. Building up hypotheses and conducting experiments with consistent viewpoints, and Recording the achievements in the form of papers, so that others can reproduce the results or utilize them for economy of thought, were not possible before fixation of viewpoints and the technology to make exact copies of the papers The assembly line of movable types made possible a product that was uniform and as repeatable as a scientific experiment. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.24/61
  • 26. Acceleration of Nationalism Beginning of collective national consciousness Visualization and unification of ethnic languages Birth of mass media Propaganda with (moving) images . . . there is a mystery about nationalism. It never existed before the Renaissance, . . . The answer . . . is in the efficacy of the printed word in first visualizing the vernacular and then creating that homogeneous mode of association which permits modern industry, markets, and the visual enjoyment of national status. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.25/61
  • 27. Preparation for Birth of Moving Image . . . [Cinema] is a consistent series of static shots or “fixed points of view” in homogeneous relationship. – M. McLuhan “THE GUTENBERG GALAXY” . . . the image viewed by each audience is unmistakably the image caught by the eye of the camera, regardless of the positions of their seats. . . – P. Virilio “GUERRE ET CINÉMA I” Introduction to Media Management: Practical Mediology 1 – p.26/61
  • 28. Separation of Complete and Incomplete Materials The printed version is the complete one, clearly distinguished from manuscripts being worked on But in the days before the invention of printing this distinction would not by any means be so apparent. Nor could it be determined so easily by others whether any particular piece written in the dead author’s handwriting was of his own composition or a copy made by him of somebody else’s work. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.27/61
  • 29. Establishment of Individualism Reading before printing was a group activity It has transformed itself into a personal act Portable knowledge Equal accesses to knowledge The portability of the book, like that of the easel-painting, added much to the new cult of individualism. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.28/61
  • 30. Monotonization of Mass Culture To make publishing a successful business, mass printing of popular and selling books was necessary Birth of gate keepers Media decide the possibility for a specific information to be accessible Mechansim for information transfer with centric forces Popular information only can be wide-spread Introduction to Media Management: Practical Mediology 1 – p.29/61
  • 31. Infiltration of Typographical Culture For the first 50∼100 years, typography was regarded just as a convenient technique For making manuscripts without handwriting Printed materials maintained the old format of manuscripts Until more than two centuries after printing nobody discovered how to maintain a single tone or attitude throughout a prose composition. – M. McLuhan “THE GUTENBERG GALAXY” Introduction to Media Management: Practical Mediology 1 – p.30/61
  • 32. Today’s Agenda “LAWS OF MEDIA” “THE GUTENBERG GALAXY” THE REVERSED GALAXY – Changes Caused by Digital Media Managing Civilizations Subject of Discussion and Assignment Introduction to Media Management: Practical Mediology 1 – p.31/61
  • 33. THE REVERSED GALAXY – Changes Caused by Digital Media What are the impacts of digital media? Introduction to Media Management: Practical Mediology 1 – p.32/61
  • 34. Tetrad for Typography Homogeneous and Digital media numerous copies Fixed points of view ENH REV RET OBS Renaissance Manuscripts Books as audio media Introduction to Media Management: Practical Mediology 1 – p.33/61
  • 35. Let’s Draw a Tetrad Draw a tetrad for digital media Enhancement What does it enhance or intensify? Obsolescence What does it render obsolete or displace? Retrieval What does it retrieve that was previously obsolesced? Reversal What does it produce or become when pressed to an extreme? If it looks difficult, think of something concrete such as blogs, Wikipedia or Twitter Introduction to Media Management: Practical Mediology 1 – p.34/61
  • 36. The Gutenberg Galaxy Birth of ‘authors’ Establishment of scientific methods Acceleration of nationalism Preparation for birth of moving image Establishment of difference between complete and incomplete materials Establishment of individualism Monotonization of mass culture : ⇒ Prepared the industrial society Introduction to Media Management: Practical Mediology 1 – p.35/61
  • 37. The Reversed Gutenberg Galaxy Death of “authors” Reconsidering scientific methods Acceleration of Earth-scale view Everyone becomes a film director Indistinguishable complete and incomplete materials Promotion of collaboration Diversification of cultural phenomena : ⇒ Prepared what comes next to the industrial society Introduction to Media Management: Practical Mediology 1 – p.36/61
  • 38. History of Social Changes Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 39. History of Social Changes Agriculturalization (more than 15,000 years ago) Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 40. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 41. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 42. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 43. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 44. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Industrial society will terminate before your retirement Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 45. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Industrial society will terminate before your retirement Transition from industrial to ??? society Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 46. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Industrial society will terminate before your retirement Transition from industrial to creative society? Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 47. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Industrial society will terminate before your retirement Transition from industrial to creative society? ↑ Sorry, type mismatch Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 48. History of Social Changes Agriculturalization (more than 15,000 years ago) Transition from hunting/collecting/fishing to agricultural society Industrialization (18∼19th century) Transition from agricultural to industrial society Upcoming shift (21st century) Industrial society will terminate before your retirement Transition from industrial to creative society? ↑ Sorry, type mismatch Changes in how we share knowledge prepare for societal changes But we need to take a look at this from energy point of view Introduction to Media Management: Practical Mediology 1 – p.37/61
  • 49. Peak Oil/Coal/Uranium. . . Peak Oil The point in time when the maximum rate of global petroleum extraction is reached, after which the rate of production enters terminal decline (Wikipedia) After that, economy must slow down We have already entered the era of peak oil Moreover, all major energy sources http://www.theoildrum.com/node/5177 will reach their production peak by the end of the first half of this century Civilizations as we know today will terminate before you retire Introduction to Media Management: Practical Mediology 1 – p.38/61
  • 50. A Big Picture — of Human Civilizations Sun is the dominant source of energy in the atmosphere of Earth Solar Energy Mostly oil as its stock in the 20th cent. Heat Human makes Humanosphere humanosphere on Earth, utilizing the redirected energy flow Redirection of As results, heat and Energy Flow waste are produced Natural Reproduction Introduction to Media Management: Practical Mediology 1 – p.39/61
  • 51. A Big Picture — of Human Civilizations Sun is the dominant source of energy in the atmosphere of Earth Solar Energy Mostly oil as its stock in the 20th cent. Heat Human makes Humanosphere humanosphere on Earth, utilizing the redirected energy flow Redirection of As results, heat and Energy Flow waste are produced We control energy flow to Generate Natural Reproduction generate information flow Information Flow Introduction to Media Management: Practical Mediology 1 – p.39/61
  • 52. A Big Picture — of Human Civilizations Sun is the dominant source of energy in the atmosphere of Earth Solar Energy Mostly oil as its stock in the 20th cent. Heat Human makes Humanosphere humanosphere on Earth, utilizing the redirected energy flow Redirection of As results, heat and Energy Flow waste are produced Control We control energy flow to Generate Natural Reproduction generate information flow Information Flow That information flow controls energy flow, causing every problem Introduction to Media Management: Practical Mediology 1 – p.39/61
  • 53. Today’s Agenda “LAWS OF MEDIA” “THE GUTENBERG GALAXY” THE REVERSED GALAXY – Changes Caused by Digital Media Managing Civilizations Subject of Discussion and Assignment Introduction to Media Management: Practical Mediology 1 – p.40/61
  • 54. Managing Civilizations To share a viewpoint NEO IN WONDERLAND — A Tale of Money That Changed Our Future Reading Drucker from a Viewpoint of a Manager of Human Civilizations As an introduction to the theme Introduction to Media Management: Practical Mediology 1 – p.41/61
  • 55. NEO IN WONDERLAND A sci-fi monetary fantasy Existence of technology to change monetary economy completely P2P money that is consistent with material/energy circulation on Earth Free English translation http://grsj.jp/neo.pdf (CC-BY-SA 3.0) Introduction to Media Management: Practical Mediology 1 – p.42/61
  • 56. Why Science Fiction? SF (science fiction) is A literary or cinematic genre in which fantasy, typically based on speculative scientific discoveries or developments, environmental changes, . . ., forms part of the plot or background. — American Heritage Fictions with existing technology are just real Ex. A medical drama such as “ER” In a sci-fi story, unknown technology creates a drama Ex1 . Nanomachine medication Ex2 . Autopsy Imaging Designing new media and cast them into a society = Living a near-future science fiction for real Introduction to Media Management: Practical Mediology 1 – p.43/61
  • 57. Reading Drucker from a Viewpoint of a Manager of Human Civilizations P.F. Drucker, “Management: Tasks Responsibilities Practices” Introduction to Media Management: Practical Mediology 1 – p.44/61
  • 58. Motivation Reading “If a female student manager of a high school baseball team read Drucker’s “Management”” Introduction to Media Management: Practical Mediology 1 – p.45/61
  • 59. Motivation Reading “If a female student manager of a high school baseball team read Drucker’s “Management”” Made people realize that the book can be applied to any organization Introduction to Media Management: Practical Mediology 1 – p.45/61
  • 60. Motivation Reading “If a female student manager of a high school baseball team read Drucker’s “Management”” Made people realize that the book can be applied to any organization This art of management must be applicable to the whole civilization! Introduction to Media Management: Practical Mediology 1 – p.45/61
  • 61. To read Drucker from a viewpoint of managing civilizations Business, Enterprise → Civilization Entrepreneurship → Our Research Society → Earth Economy → Circulation of Energy and Materials Introduction to Media Management: Practical Mediology 1 – p.46/61
  • 62. Drucker says (on Purpose of Business) To know what a business is, we have to start with its purpose Its purpose must lie outside of the business itself In fact, it must lie in society, since business enterprise is an organ of society There is only one valid definition of business purpose: to create a customer Introduction to Media Management: Practical Mediology 1 – p.47/61
  • 63. Drucker says (on Customers and Definition of Business) “Who is the customer?” is the first and the crucial question in defining business purpose and business mission It is not an easy, let alone an obvious question How it is answered determines, in large measure, how the business defines itself Introduction to Media Management: Practical Mediology 1 – p.48/61
  • 64. Drucker says (on Customers and Definition of Business) “Who is the customer?” is the first and the crucial question in defining business purpose and business mission It is not an easy, let alone an obvious question How it is answered determines, in large measure, how the business defines itself The customer of a civilization is Nature, and for the most part Biosphere Introduction to Media Management: Practical Mediology 1 – p.48/61
  • 65. Drucker says (on Customers and Definition of Business) “Who is the customer?” is the first and the crucial question in defining business purpose and business mission It is not an easy, let alone an obvious question How it is answered determines, in large measure, how the business defines itself The customer of a civilization is Nature, and for the most part Biosphere To be productive is, for example, to maintain and enhance Biodiversity Services that Nature provides for human (annually US$33T) worth nearly double of the world’s GDP altogether Introduction to Media Management: Practical Mediology 1 – p.48/61
  • 66. Drucker says (on Two Functions of Business) There will always be, one can assume, a need for some selling But the aim of marketing is to make selling superfluous The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself The second function of a business is,. . ., innovation Introduction to Media Management: Practical Mediology 1 – p.49/61
  • 67. Drucker says (on Two Functions of Business) There will always be, one can assume, a need for some selling But the aim of marketing is to make selling superfluous The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself Selling → Development Marketing → Natural Science To sell → Utilization of resources (bring human apparatus into Nature) Ex. Use parachute instead of reverse the engine if there’s atmosphere The second function of a business is,. . ., innovation Introduction to Media Management: Practical Mediology 1 – p.49/61
  • 68. Drucker says (on Innovation) Innovation is not science or technology, but value Innovation is not something that takes place inside an organization but is a change outside The measure of innovation is impact on the environment Introduction to Media Management: Practical Mediology 1 – p.50/61
  • 69. Drucker says (on Innovation) Innovation is not science or technology, but value Innovation is not something that takes place inside an organization but is a change outside The measure of innovation is impact on the environment Innovation of civilization is a change outside (= Earthly environment) To think positively of our influences over Nature Introduction to Media Management: Practical Mediology 1 – p.50/61
  • 70. Drucker says (on Survival of Business) The social dimension is a survival dimension An enterprise exists in society and the economy Within an institution one always tends to assume that the institution exists by itself in a vacuum And managers inevitably look at their business from the inside But the business enterprise is a creature of society and the economy Society or the economy can put any business out of existence overnight Introduction to Media Management: Practical Mediology 1 – p.51/61
  • 71. Drucker says (on Strategic Planning) Another, even more compelling, reason why forecasting is not strategic planning is that forecasting attempts to find the most probable course of events or, at best, a range of probabilities But the entrepreneurial problem is the unique event that will change the possibilities Introduction to Media Management: Practical Mediology 1 – p.52/61
  • 72. Drucker says (on Structures) Strategy –that is, the answers to the questions, “What is our business? What should it be? What will it be?” determines the purpose of structure Answering those questions determines the key activities in a given business or service institution Effective structure is the design that makes these key activities capable of functioning and of performance Introduction to Media Management: Practical Mediology 1 – p.53/61
  • 73. Structure with Earth Scale Operating System Present Near Future Human Users Human Economy Applications Human Economy Financial System OS Earth-Scale OS Benefits Marketing and Exploitation in Return Innovation Poor People, Nature, Life Forms and Children Earth and Biodiversity Hardware Earth and Biodiversity Introduction to Media Management: Practical Mediology 1 – p.54/61
  • 74. Today’s Agenda “LAWS OF MEDIA” “THE GUTENBERG GALAXY” THE REVERSED GALAXY – Changes Caused by Digital Media Managing Civilizations Subject of Discussion and Assignment Introduction to Media Management: Practical Mediology 1 – p.55/61
  • 75. Subject of Discussion Network gift economy from Bruce Sterling’s “Maneki Neko” “We computer cops have names for your kind of people. Digital panarchies. [snip]. . .You’re a tax evader! You’re living through kickbacks! And bribes! And influence peddling! And all kinds of corrupt off-thebooks transactions! [snip] Well, your network gift economy is undermining the lawful, government approved, regulated economy!” “Well,” Tsuyoshi said gently, “maybe my economy is better than your economy.” Introduction to Media Management: Practical Mediology 1 – p.56/61
  • 76. Maneki Neko “Maneki Neko” is one of many gift economy networks Terminal devices direct people for mutual aids Sometimes, direction is made to help non-members Members know one another with common gestures In the case of “Maneki Neko”, a catpaw gesture An assistant federal prosecutor from Providence, Rhode Island, USA bagged hardware from a software pirate Attacks began by “Maneki Neko” whose network was partially damaged by the act But it turns out to be another direction for a meeting Introduction to Media Management: Practical Mediology 1 – p.57/61
  • 77. Further Settings for the Sake of Discussion How did the gift economy started? A group of freesoftware including A.I. was cast into the open global sensor network environment The A.I. network began to use human beings as actuators for optimization by the metrics of happiness The group of freesoftware has been maintained by volunteers The first author was an anonymous programmer Introduction to Media Management: Practical Mediology 1 – p.58/61
  • 78. Assignment for Everyone 1. Draw a media tetrad for the network gift economy Just enumerate items for ENH, RET, OBS and REV 2. Enumerate who (or what organizations) would react from what points of view if the network gift economy is cast into our society At least 3 instances 3. Assuming that the U.S. congress will hold a public hearing on the matter of handling network gift economy (surficially on the matter of a missing assistant federal prosecutor of Rhode Island), enumerate with reasons 3 parties the congress would call as witnesses Introduction to Media Management: Practical Mediology 1 – p.59/61
  • 79. How to Submit Send an e-mail message to ks91@sfc.wide.ad.jp Subject: media management Write your name, student # and your answers in the mail body (no attachments necessary) Be concise! Deadline: Wednesday, October 27, 2010, 03:00 JST Introduction to Media Management: Practical Mediology 1 – p.60/61
  • 80. See you on Wednesday! Introduction to Media Management: Practical Mediology 1 – p.61/61