Ict awareness, internet literacy skills and internet searching patterns of college library users of barak valley, south assam a survey

ICT Awareness, Internet Literacy Skills
and Internet Searching Patterns of
College Library Users of Barak Valley,
South Assam: A Survey

Dr. Manoj Kumar Sinha
Reader and Head of the Department
DLISc, Assam University
Sudip Bhattacharjee
MLISc Student, Assam University
&
Sucheta Bhattacharjee
MLISc Student, Assam University

Break-up of Paper
• Introduction
– Brief Account of College Libraries of South Assam
• Objectives , Scope and Delimitation of Study
• Review of Literature
• Methodology Adopted
• Data Analysis and Interpretations
• Major Findings
• Suggestions and Recommendations
• Conclusion

Friday, December 07, 2012 SIS Conference _2012, NIT Silchar 2

Introduction
The rapid growth of information and communication technologies
have gave rise to the evolution of several new jargons like paperless
society, electronic resources, portal / gateway and global digital
library.

In the present day context , all types of libraries viz: academic,
public and special are not only providing printed resources to their
library users rather they provide printed, electronic as well as other
Internet resources like e-books and databases for fulfilling the day to
day academic and research requirements of the library users.

The present study projects the effectiveness of sources and services
of college libraries of South Assam which are affiliated to Assam
University, Silchar. The study also examines the effective channels
through which information is accessed.


Objective of the Study
• To examine the status of ICT Awareness and Internet
Literacy among the College Library Users of Barak
Valley , South Assam ;
• To find out the preference of search engines for
information searching ;
• To find out the preferences of using Internet Services
and tools by the respondents;
• To find out the preference of Internet Service
providers ;
• To examine the preference of place and time for
Internet access by the library users;

Objectives Cont...
• To evaluate the purpose and frequency of using
Internet;
• To examine the usefulness of Internet Resources;
• To find out the preference of search engines for
information searching ;
• To examine the various problems faced by the
respondents for the Internet services and
accessing to Interenet ; and
• To examine the various suggestions put forwarded
by the respondents for the improvement of
Internet Services in college libraries.

Hypotheses Framed
• All the respondents may not be ICT /
Internet Literate and Comfortable using
Computer.

• The Income and Frequency of library visit of
the Library Users may not have direct impact
on Internet searching patterns.


Scope of the Study
• It also highlights the extent of Internet
awareness;

• It also reflects Information Literacy for
accessing to various resources; and

• The suggestions put forwarded by the
respondents for the improvement of the
Internet Services faced by them.

Delimitation of the Study
• The present study was delimited to Library Users of ten
selected college libraries of Barak Valley, South Assam
which are affiliated to the Assam University, Silchar.

 The data pertaining to the study were collected through
the questionnaires; interview-schedule and personal
observation of the investigators.

 The reliability of the facts depends on the honesty of
the respondents.The socioeconomic status and nature of
the libary users have not been taken into consideration
which might have affected the findings.


Research Methodology Adopted
• Sampling
• The stratified random sampling technique was
used to collect the data from the population.
• The present study includes 400 respondents
using Internet drawn from ten college library
users of Barak Valley of South Assam which
are affiliated to Assam University, Silchar.


Methodology Cont...
• Design of Questionnaire
• To elicit the opinion of the respondents for
Internet Awareness , Internet Skills and
Information Searching Pattern of the college
library users, the questionnaire comprising of 18
questions was designed.

• The questionnaire was distributed the respondents
as per the requirement of the objectives of the
present study.

Methodology Cont...
• Administration and Collection of Questionnaire
• The questionnaire has been distributed to 400 College
Library Users comprises of undergraduate students,
faculty members, staff and research scholars.

• The respondents were requested them to fill the
questionnaire as per their convenience and returned the
questionnaire to the investigators as early as possible.

• The filled up questionnaires have been collected from
the respondents for the data analysis and interpretation.


Methodology Cont...
• Data Analysis and Interpretations
• The data collected were carefully analyzed and
processed.
• The collected data has been tabulated and in
the present paper results have been shown in
the tabular and graphical format.
• As the investigators have approached the
library users personally, response rate is
significantly high.

Data Analysis and Interpretations

• After Survey, the data have been coded,
tabulated and analysed for survey findings.
• The results have been presented in Graphical/
Tabular format.
• Percentage technique was adopted for data
analysis and in some cases statistical
techniques have been applied


College Libraries of Barak Valley,
South Assam


Data Analysis & Major Findings
Distribution of Questionnaire to the Respondent and Responses
Received

24% Received Not received
(96 numbers)

76%
(304
numbers)


College Wise Distribution and
Receipt of of Questionnaire (N=304)
40 40 40 38 40 40 40 40 40 40 37 40
40 34 37
35 31 30
27
30
23 25
25
22
20

15

10

5

0

Questionnaire Responded received


Districts- Wise Distribution of
College Library Users (N=304)
Number of Respondent

Cachar
Hailakandi
Karimganj


Sex-Wise Distribution of Respondents /

54%
(165 no.)

Male
46%
Female
(139 no.)


Age- Wise Distribution of Respondnets /

180
171
160

140

120

100

80

60
45 48
40
34
20
6
0

16-25 26-35 36-50 51- Above Not responce

No. of Respondents


Category Wise Distribution of

No. of Respondents

91 (91%) 151 (76%)
200

150

100

50 42 84%)
(
0
20(40%)
Faculty
Student
Staff
Research Scholar

Experience-Wise Distribution of
92

25
13 10

Less than 1 1-3 year 4-6 year More than 6
year year


Income/ Family Income Group - wise
Distribution of College Library Users (N=304)

200

150
166
100

50
4 28 57
0
49
Less than
50,000 50,000-1
Lakes 1 Lakes -2
Lakes 2 Lakes
above Not Responce
No. of Respondents


Library Usgae Pattern of
College Library Users
Frequency of library visit (n=304)
112
120
100
80
89
60 54
40
20
0
7 26
Daily
16
Weekly
Bi-weekly
Fortnightly
Monthly
Not
Regularly

No of respondents


Ranking for the Purpose of Library Visit by
Respondents (N= 304)

Details Rank
1
To keep Up-to-date on the subject of

interest
2
For learning to prepare for competition
3
For Academic assignment
4
For Career development and growth
5
For reading book, newspaper, etc.

Internet Awareness of Respondents
(N= 304 )

Internet Awareness of respondents

Yes
84%

No
16%


Rating/ Extent of Internet Literacy
Skills (N=304)

6%

51%

43%
Novice
Intermediate
Expert


Frequency of Internet Usage (N= 304 )

79

58
55
50 49 Frequency

13

Weekly Monthly Fortnightly Not Daily Bi-weekly
Regularly


Desired Information Searching on
Internet by Library Users (N=304)
Details of Searching Pattern Rank

Through search engine 1

By popularity 2

Discussion with colleagues 3

Takes help from library staff 4

Evaluating website information 5


Problems Faced by Library Users
Difficulties faced in access to use of information
(N=304 each)
Details of problem Rank

Non-ability of adequate material 1

slow speed on internet 2

Lack of awareness of e-resource 3

Inability to search catalogue 4

Lack of time to visit 5

Non cooperation from staff 6

Suggestion for better use of library services
(N=304 each)

Suggestion details Rank

To develope adequate collection development policy 1

E-resources/ Internet training program 2

More no. Of terminal to each department 3

Regular power supply 4

CAS and SDI service 5

Correlation between Awareness of ICT
and Internet Literacy and Extent of
Internet Literacy


Correlation between Use of Search
Engine (Google) and Internet Literacy
Skills


Correlation between Age Group and
Usgae of E-resource by College
Library Users


Suggestions and Recommendations

• There is an urgent need to automate the college libraries
as early as possible for the modernisation of library
services;

• ICT trained and skilled library professionals / staff should
be recruited for the betterment of the library services;

• The College Authority should conduct training programme
for Information Communication Technology (ICT
application) / Internet awareness, access of e-resources, E-
Books, E-journals for the College Library users and they
should be encouraged to take part in the E-Resource
Friday, December 07, 2012 programme;
awareness SIS Conference _2012, NIT Silchar 34

Suggestions and
Recommendations
• More computers/Terminals with latest configurations
should be made available in the library so that the users
can use Internet, e-resources and e-journals and other
useful services of the Internet effectively;
•
• To utilize the facilities of e-journals access provided
under N-LIST Consortium of INFLIBNET
Centre, Ahmedabad, the campus wide local area
network should be strengthen and made available in the
different academic departments, computer
centers, faculty residence and all boys and girls hostel
of the colleges for maximum utilization of E-
Friday, December 07, 2012 ;
Resources SIS Conference _2012, NIT Silchar 35

Conclusion
• A rapid change in information seeking behaviour and use of Internet for On-
line access of E-resources have become the vital part of various information
needs;

• The On-line journals ie e-journals are the most important for the research
community. It is proved that the on-line journals / web resources save the times
of the users.

• This study helps to improve the facilities and services related to facility of
providing ICT and Internet Literacy Programme access to various Internet
resources/ On-line access / Web-Resources. for

• If proper training is imparted to the college library users , the performance of
the Undergraduate students, research scholars and college teachers of Barak
Valley of South Assam in particular and Assam / N E Region general will be
improved for making them ICT and Internet Literate for effectively accessing
to Internet/ Web Resources for their academic and reseach work.


Thank you


Ict awareness, internet literacy skills and internet searching patterns of college library users of barak valley, south assam a survey

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