1. Sales & Marketing is the life line of any business
organization. Customer centric Sales & Marketing
approach and processes are the key elements
contributing in growth of organization. Also, the
relationship with the customer is the strongest and
the most efficient approach in maintaining and
creating relationships with customers. Customer
relationship management is not only pure business
but also ideate strong personal bonding within
people. Development of this type of bonding drives
the business to new levels of success. Once this
personal and emotional relationship is built, it is very
easy for any organization to identify the actual needs
of customer and help them to serve them in a better
way.
It is a belief that more the sophisticated strategies
involved in implementing the customer relationship
management, the more strong and fruitful is the
business.
In today's commercial world, practice of dealing with
existing customers and thriving business by getting
more customers into loop is predominant. Hence in
the era of business, an automated system can
definitely improve the situation and help in
challenging the new ways of marketing and business
in an efficient manner. A software tool CRM –
Customer Relation Management copes up with all
thebusinessneeds.
YOUR BUSINESS GROWTH IS DETERMINED BY HOW WELL YOU
MANAGE YOUR CUSTOMERS
SKYWARD
CRM
TM

2. Corporate Office
204, Shivalik High Street, Near Keshav Baug, Satellite,
Ahmedabad-380 015 (Guj), India
Email: info@skywardtechno.com, Ph: +91-079-40308265
SKYWARD TECHNO SOLUTIONS
Branch Office
204, Tanishq Complex, Opp: State Bank of India, Near Cow Circle,
Productivity Road, Akota, Vadodara – 390 007 (Guj), India
Ph: +91 90990 58560
Skyward is a Software Solutions and Consulting Company, focused on providing cutting edge technology solutions by combining strong technology competencies and engineering services
with deep domain expertise to clients worldwide. With capability to deliver quality products and meet project deadlines, we're more than ready to face the dynamics of the IT revolution.
Whatever business entity is Skyward's enterprise software solutions like ERP, CRM, HRMS and PMS help business entity to lookout for new avenues to grow with times. With dedicated
EnterpriseSolutionsteamfocusingontheuniquenatureofchallenges,SkywardisPartnering withtheGrowthofanyorganization!!
www.skywardtechno.com
Developed by a team of technocrats
having over 100 man years of
development experience & Industry
Knowledge SKYWARD CRM is
designed with N-Tier Client Server
Architecture with enhanced security
and administration features ideal for
SME and Large companies. It helps
organization to tackle operational
challenges that includes sales,
client attrition, misalignments
between corporate revenue targets
andsalespolicies.
SKYWARD CRM ensures that all the
tools, technologies, resources and
procedures are effectively
implemented to manage, monitor,
measure, control, improve, or
facilitate sales, support and related
interactions with customers,
prospects, and business partners
throughout the enterprise. Its
systematic approach with
automated processes helps
organization to organize, automate,
and synchronize Sales, Marketing,
Customer Service, and Technical
Support. Skyward offers CRM on
Cloud and On-Premises as per the
customersneeds.
WHY SKYWARD CRM
IS THE RIGHT CHOICE
SKYWARD CRM
ADVANTAGES
 EfficientClientManagement
 MarketingStrategy&Planning
 SalesStrategy&Planning
 SalesStage&ProbabilityAnalysis
 Real-timeSalesForecasting
 SalesAchievedV/sTarget
 LeadGeneration&Qualification
 SalesFunnelAnalysis
 CompetitiveAnalysis
 ProfitabilityTracking
 CustomerServicesImprovements
ACTIVITY
MANAGEMENT
 Tasks, Meetings & Calls
 Recurring Events
 Activity History
 E-mail Notification
REPORTS &
DASHBOARD
 Customizable Reports
 Key Metrics
 50 Pre-built Reports
 Dashboard for Sales Force
PARTNER
MANAGEMENT
 Share Sales Leads with Partners
 Real-time Information Flow
 Share Marketing Goals, Enhance
Visibility, and Sales Growth
 Trouble Ticket
 Customer Self Service
 Support Statistics
 Online Knowledge Base
CUSTOMER SUPPORT
& SERVICE
SALES PERFORMANCE
MANAGEMENT
 Monitor Performance
 Report Card
 Monitor Activities
 Sales Analysis
SKYWARD CRM MODULES
TERRITORY
MANAGEMENT
 Customer Segmentation
 Territory Sales Reports
 Differentiate Information related
to Customer, Salesperson &
Managerial
SALES
FORECASTING
 Trend Analysis
 Business Insights
 Dashboard Report
 Budget Analysis
SALES FORCE
AUTOMATION
 Account Management
 Contact Management
 Opportunity Management
 Lead Management
TM