Travel classes refer to the quality of accommodation on public transportation like airplanes. There are typically three classes - economy class (lowest level), business class (intermediate), and first class (highest level). While first class offers the most luxurious experience, it is also the most expensive, and some airlines have replaced it with business class due to financial reasons. The major airlines in India are IndiGo, Jet Airways, Air India, SpiceJet, and GoAir. Kingfisher Airlines and Indian Airlines were also prominent but have since ceased operations. The aviation industry in India faces challenges like a lack of long-term strategy, unprofitable routes, delays in salary payments, high fuel costs, and intense price

1. Travel Classes

2. • A travel class is a quality of accommodation
public transportation.
• High travel classes are more comfortable and
expensive.
• Three tiers available in commercialized air
transportation.

3. Economic Class
Source: www.emirates.com

4. Economy Class
• Also Known As Coach Class
• Lowest Level or third tier class.
• Denoted by “Y” in tickets.
• Fees is charged for extra service like video on
demand, headphones, blankets, meal etc.

5. Business Class
Source: www.lufthansa.com

6. Business Class
• Second tier class
• Intermediate between economy and first class
• Denoted by letter “J” or “C”

7. First Class
Source: www.etihad.com

8. First Class
• Highest level or third tier class
• First class is the most luxurious travel class
of seats and service
• Most expensive than any of the class
• Denoted by “F” or “P”
• Typically towards the front of the flight
• Separate cabin allocated for a passenger
• Now a days first class have been replaced by
business class due to financial purpose.

10. IndiGo

11. oHeadquarter – Gurgaon, Haryana, India
oRanking - Largest Airline in India
oOwned by – InterGlobe Enterprises
and Caelum Investments.
oCommenced Operation – August 2006
oNetwork – Domestic and International
oRevenue - US$1.7 billion (2014)
oAwards –
• Best low-cost carrier by the Airline Passengers
Association of India, 2007.
• The Airline Of The Year (India)

12. Jet Airways

13. oHeadquarter – Mumbai, India
oRanking – 2nd largest Airline in India
oOwned by - Tailwinds Limited
oCommenced Operation – May 1993
oSlogan - The Joy of Flying
oNetwork - Domestic and International
oRevenue - US$2.7 billion (2012)
oAwards -
• Best First Class - Service in the World award at
Business Traveller's 20th annual 'Best in
Business Travel' awards.
• India's Airline at the World Travel Awards,
2006

14. Air India

15. oFormerly Known As “Tata Airlines”.
oHeadquarter – New Delhi, India
oRanking - 3rd largest Airline in India
oOwned by - Air India Limited (AIL)
oCommenced Operation – 1932
oSlogan - Your Palace in the Sky
oNetwork - Domestic and International
oRevenue - US$2.2 billion (2013-14)
oAwards -
• 9th Most Luxurious First Class Cabin in the
world.
• Amity Corporate Excellence Award instituted by
the Amity International Business School, Noida.
• Best South Asian Airline, 2010.

16. SpiceJet

17. oHeadquarter – Gurgaon, India
oRanking – 4th largest Airline in India
oCommenced Operation – May 2005
oSlogan - Whatever We Do, We Do It With
All Our Heart
oNetwork - Domestic and International
oRevenue - US$ 964.13 million (2013)
oAwards -
• India’s Best Low Cost Airline by Outlook
Traveller (2008, 2010, 2011 & 2012).
• India’s Most Outstanding Airline LCC-Domestic
Award, by Travel and Hospitality. (2012).

18. GoAir

19. oHeadquarter – Worli, Maharashtra
oRanking – 5th Largest Airline in India
oOwned by - Wadia Group
oCommenced Operation – 2005
oSlogan - Fly Smart
oNetwork - Domestic
oRevenue - US$1.6 million (2013)
oAwards -
• Best Domestic Airline For Excellence in Quality
and Efficient Service by Pacific Area Travel
Writers Association (2008).
• Best Performing Airline by Airbus (2011).

21. Kingfisher Airlines

22. oCommenced operations: 2005
oCeased Operations: 2013
oReason: Financial Crisis
oHeadquarters: The Qube, Mumbai,
Maharashtra
oOwned by: United Breweries Group
oSlogan: Fly The Good Times

23. Indian

24. oFormerly Known As “Indian Airlines”.
oCommenced operations: 1953
oCeased Operations: 2011
oReason: Officially merged into Air
India on 27 February 2011.
oHeadquarters: New Delhi, India
oOwned by: India’s first state-owned,
Union Ministry of Civil Aviation.

26. 1. Lack of Long Term Strategy:
• No long term CEO or MD
• Cost Conscious than a brand
• Low cost carrier service rather than full service
carrier
2. Multiple Unprofitable Route:
• Multiple hopping due to competition resulting in
delay of flight
3. Delayed Salary To The Employees :
• The salary given to the employees is quite
delayed creating a bad image and an issue to be
raised by DGCA.

27. 4. Improper Returns:
• Unable to generate expected returns on investment
done.
5. Rising Fuel cost:
• Unable to develop a new technique to overcome fuel
crisis.
6. Huge investment on purchasing fleets:
• The expansion of different fleets to run their flights.
7. Outrageous debts and service tax:
• Some airline companies fell into the debt trap by not
paying on time.
8. Airfare War:
• The companies are offering the tickets at a very low
price and even at the sale making their profit less.

28. Possible Suggestions
• Effective Business Model
• Fuel Efficient Plans
• Improved Revenue Per Person
• Avoid Aggressive Expansion of Fleets