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Rapid Response:
Adapting to Sudden Shifts
    in Customer Demand


           Dan Bednarzyk
Vice President, Manufacturing, Canton
     Nissan North America, Inc.
Adapting to Sudden Shifts in Customer Demand




Flexibility
     Able to bend without breaking




                Webster’s Dictionary
Adapting to Sudden Shifts in Customer Demand




• Flexibility in light of a challenging market
Adapting to Sudden Shifts in Customer Demand




• Flexibility in light of a challenging market

• Importance of communication
Adapting to Sudden Shifts in Customer Demand




• Flexibility in light of a challenging market

• Importance of communication

• Shift to commercial vehicles
Adapting to Sudden Shifts in Customer Demand




• Flexibility in light of a challenging market

• Importance of communication

• Shift to commercial vehicles

• Planning for tomorrow
Adapting to Sudden Shifts in Customer Demand

Nissan’s Canton Plant
Adapting to Sudden Shifts in Customer Demand




Flexibility in Light of
a Challenging Market
Adapting to Sudden Shifts in Customer Demand




Ouch!!!
Adapting to Sudden Shifts in Customer Demand




Reacting to Market Changes

• Four cylinder engines from Alliance partner
Adapting to Sudden Shifts in Customer Demand




Reacting to Market Changes

• Four cylinder engines from Alliance partner

• Ramped up small car production
Adapting to Sudden Shifts in Customer Demand




Reacting to Market Changes

• Four cylinder engines from Alliance partner

• Ramped up small car production

• Aggressive sales programs
Adapting to Sudden Shifts in Customer Demand




Leveraging Experience
Adapting to Sudden Shifts in Customer Demand
Automotive Manufacturing in the Southeast



Adjusted
Production
Automotive Manufacturing in the Southeast




                 Reduced
                 Inventory
Automotive Manufacturing in the Southeast




Optimizing
Costs
Adapting to Sudden Shifts in Customer Demand




Importance of
Communication
Automotive Manufacturing in the Southeast



Employee Communication
Adapting to Sudden Shifts in Customer Demand




Importance of Communication

• Survival of the company
Adapting to Sudden Shifts in Customer Demand




Importance of Communication

• Survival of the company

• Job security
Adapting to Sudden Shifts in Customer Demand




Importance of Communication

• Survival of the company

• Job security

• Stability of pay
Adapting to Sudden Shifts in Customer Demand




          Motivating
          Employees
Automotive Manufacturing in the Southeast



   Transparency
Adapting to Sudden Shifts in Customer Demand




   Shifting to
Commercial Vehicles
Adapting to Sudden Shifts in Customer Demand



Commercial Vehicle Concept
Adapting to Sudden Shifts in Customer Demand



Expansion
Adapting to Sudden Shifts in Customer Demand




Flexible
Adapting to Sudden Shifts in Customer Demand




Flexible

           Frugal
Adapting to Sudden Shifts in Customer Demand




Flexible

           Frugal

                           Responsive
Adapting to Sudden Shifts in Customer Demand




  Planning
For Tomorrow
Adapting to Sudden Shifts in Customer Demand




Facing Challenges
Adapting to Sudden Shifts in Customer Demand




Training
Adapting to Sudden Shifts in Customer Demand




Different Approach
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model

• Recognize changing environment early
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model

• Recognize changing environment early

• Contingency planning
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model

• Recognize changing environment early

• Contingency planning

• Decisive action ahead of competition
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model

• Recognize changing environment early

• Contingency planning

• Decisive action ahead of competition

• Protection of cash
Adapting to Sudden Shifts in Customer Demand




• Build flexibility into business model

• Recognize changing environment early

• Contingency planning

• Decisive action ahead of competition

• Protection of cash

• Engagement of employees
Adapting to sudden shifts
Adapting to sudden shifts

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Adapting to sudden shifts

  • 1.
  • 2. Rapid Response: Adapting to Sudden Shifts in Customer Demand Dan Bednarzyk Vice President, Manufacturing, Canton Nissan North America, Inc.
  • 3. Adapting to Sudden Shifts in Customer Demand Flexibility Able to bend without breaking Webster’s Dictionary
  • 4. Adapting to Sudden Shifts in Customer Demand • Flexibility in light of a challenging market
  • 5. Adapting to Sudden Shifts in Customer Demand • Flexibility in light of a challenging market • Importance of communication
  • 6. Adapting to Sudden Shifts in Customer Demand • Flexibility in light of a challenging market • Importance of communication • Shift to commercial vehicles
  • 7. Adapting to Sudden Shifts in Customer Demand • Flexibility in light of a challenging market • Importance of communication • Shift to commercial vehicles • Planning for tomorrow
  • 8. Adapting to Sudden Shifts in Customer Demand Nissan’s Canton Plant
  • 9. Adapting to Sudden Shifts in Customer Demand Flexibility in Light of a Challenging Market
  • 10. Adapting to Sudden Shifts in Customer Demand Ouch!!!
  • 11. Adapting to Sudden Shifts in Customer Demand Reacting to Market Changes • Four cylinder engines from Alliance partner
  • 12. Adapting to Sudden Shifts in Customer Demand Reacting to Market Changes • Four cylinder engines from Alliance partner • Ramped up small car production
  • 13. Adapting to Sudden Shifts in Customer Demand Reacting to Market Changes • Four cylinder engines from Alliance partner • Ramped up small car production • Aggressive sales programs
  • 14. Adapting to Sudden Shifts in Customer Demand Leveraging Experience
  • 15. Adapting to Sudden Shifts in Customer Demand
  • 16. Automotive Manufacturing in the Southeast Adjusted Production
  • 17. Automotive Manufacturing in the Southeast Reduced Inventory
  • 18. Automotive Manufacturing in the Southeast Optimizing Costs
  • 19. Adapting to Sudden Shifts in Customer Demand Importance of Communication
  • 20. Automotive Manufacturing in the Southeast Employee Communication
  • 21. Adapting to Sudden Shifts in Customer Demand Importance of Communication • Survival of the company
  • 22. Adapting to Sudden Shifts in Customer Demand Importance of Communication • Survival of the company • Job security
  • 23. Adapting to Sudden Shifts in Customer Demand Importance of Communication • Survival of the company • Job security • Stability of pay
  • 24. Adapting to Sudden Shifts in Customer Demand Motivating Employees
  • 25. Automotive Manufacturing in the Southeast Transparency
  • 26. Adapting to Sudden Shifts in Customer Demand Shifting to Commercial Vehicles
  • 27. Adapting to Sudden Shifts in Customer Demand Commercial Vehicle Concept
  • 28. Adapting to Sudden Shifts in Customer Demand Expansion
  • 29. Adapting to Sudden Shifts in Customer Demand Flexible
  • 30. Adapting to Sudden Shifts in Customer Demand Flexible Frugal
  • 31. Adapting to Sudden Shifts in Customer Demand Flexible Frugal Responsive
  • 32. Adapting to Sudden Shifts in Customer Demand Planning For Tomorrow
  • 33. Adapting to Sudden Shifts in Customer Demand Facing Challenges
  • 34. Adapting to Sudden Shifts in Customer Demand Training
  • 35. Adapting to Sudden Shifts in Customer Demand Different Approach
  • 36. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model
  • 37. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model • Recognize changing environment early
  • 38. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model • Recognize changing environment early • Contingency planning
  • 39. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model • Recognize changing environment early • Contingency planning • Decisive action ahead of competition
  • 40. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model • Recognize changing environment early • Contingency planning • Decisive action ahead of competition • Protection of cash
  • 41. Adapting to Sudden Shifts in Customer Demand • Build flexibility into business model • Recognize changing environment early • Contingency planning • Decisive action ahead of competition • Protection of cash • Engagement of employees