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International Organization
for Standardization
When the world agrees
Presentation By Kumuda J
CONTENTS
 INTRODUCTION
 HISTORY
 ISO STRUCTURE AND GOVERNANCE
 ISO PARTNERS
 ISO MEMBERSHIP
 ISO STANDARDS DEVELOPMENT
 POPULAR STANDARDS
 CERTIFICATION AND CONFORMITY
 ISO PUBLICATIONS AND PRODUCTS
 BENEFITS OF ISO STANDARDS
INTRODUCTION
 ISO is an Independent, Non-governmental organization that
develops and publishes the International Standards.
 ISO is derived from the Greek word ‘isos’, which means ‘equal’.
International Standards give world-class specifications
For Products, Services and Systems
To ensure Quality, Safety and Efficiency.
 It says,
“Whatever the country, whatever the language, we are always
ISO”.
ISO covers
almost
every
Industry
Technology
Food
Safety
Agriculture
Healthcare
and many
more
 ISO International Standards impact everyone, everywhere.
ISO develops documents
Requirements, specifications,
guidelines or characteristics
To ensure that materials,
products, processes and
services are fit for their purpose
Which provide
Which can be used consistently
HISTORY
 The ISO story began in 1946 when delegates from 25 countries met
at the Institute of Civil Engineers in London and decided to create a
new international organization ‘to facilitate the international
coordination and unification of industrial standards’.
 On 23 February 1947 the new organization, ISO, officially began
operations.
 ISO (International Organization for Standardization) is the world’s
largest developer of voluntary International Standards.
 Since then, it has published 22025 International Standards (As per
on 2nd Feb, 2018) covering almost all aspects of technology,
manufacturing and business.
 Through its members, it brings together experts to share
knowledge and develop voluntary, consensus-based, market
relevant International Standards that support innovation and
provide solutions to global challenges.
ISO STRUCTURE & GOVERNANCE
General Assembly
ISO Council
Technical
Management
Board
ISO is made up of members from 162 countries. The members play a
vital role in how ISO operates.
Central Secretariat in Geneva, Switzerland, coordinates the system and
runs day-to-day operations, overseen by the Secretary General.
• It is the important organ and
ultimate authority of the
Organization.
• It is an annual meeting
attended by its members and
Principal Officers.
GENERAL
ASSEMBLY
• The management of the
technical work is taken care of
by TMB, which reports to
Council.
• It is responsible for the
Technical Committees that
lead standard development on
technical matters.
Technical
Management
Board (TMB)
It is the core governance
body of the Organization and
reports to the General
Assembly.
It meets three times a year
It is made up of
20 member bodies
ISO Officers and
Policy Development
Committees - CASCO,
COPOLCO and DEVCO.
Membership to the ISO Council
is open to all member bodies
and rotates to make sure it is
representative of the member
community.
CASCO-ISO's Committee on
Conformity Assessment
COPOLCO-ISO's Committee on
Consumer Policy
DEVCO-A committee to
support developing countries
ISO
COUNCIL
In addition, ISO Council also contains the following committees.
President’s Committee
 It advises Council on matters decided by Council.
The members of the President’s Committee are the ISO Officers
Council Standing Committees- They address matters related to
Finance (CSC/FIN),
Strategy and policy (CSP/SP),
Nominations for governance positions (CSC/NOM),
Oversight of the Organization’s governance practices (CSE/OVE).
Advisory Groups- Provide advice on matters related to
ISO’s commercial policy (CPAG)
Information Technology (ITSAG).
ISO PARTNERS
 It works closely with two other International Standards
development organizations-
 the International Electro technical Commission (IEC)
 International Telecommunication Union (ITU)
 It also has a close relationship with the World Trade
Organization (WTO) which particularly appreciates the
contribution of International Standards to reducing technical
barriers to trade.
 In total, ISO collaborates with over 700 international, regional and
national organizations. These organizations take part in the
standard development process as well as sharing expertise and
best practices.
ISO MEMBERSHIP
 ISO is a network of national standards bodies that represent ISO
in their country.
Example: Bureau of Indian Standards (BIS) in India
 Today, ISO has members from 162 countries and 777 Technical
Committees (TC) and Sub-committees to take care of standards
development.
 ISO members are the foremost standards organizations in their
countries and there is only one member per country. Each
member represents ISO in its country.
 Individuals or companies cannot become ISO members.
 There are three member categories, each enjoying different levels
access and influence over the ISO system. This helps ISO in
recognizing the different needs and capacities of each member.
Member Categories of ISO
Full members
Influence ISO
standards
development by
participating and
voting in ISO technical
and policy meetings.
They sell and adopt
ISO International
Standards nationally.
Correspondent members
Observe the
development of ISO
standards and strategy by
attending ISO technical
and policy meetings as
observers.
They can sell and adopt
ISO International Standards
nationally.
Subscriber members
Keep up to date on
ISO’s work but cannot
participate in it.
They do not sell or
adopt ISO
International
Standards nationally.
 Like a symphony, it takes a lot of people working together to
develop a standard.
 The experts from a technical committee are responsible for a
specific subject area.
 They begin the process with the development of a draft that
meets a specific market need. This is then shared for
commenting and further discussion.
 The voting process is the key to consensus. If that’s achieved
then the draft is on its way to becoming an ISO standard.
 If agreement isn’t reached then the draft will be modified
further, and voted on again.
 From first proposal to final publication, developing a standard
usually takes about 3 years.
 To access the flowchart for the development of Standards by
ISO, go to https://www.iso.org/developing-standards.html
ISO Standards Development
Key Principles In Standard Development
ISO standards respond to a
need in the market
They are based on global
expert opinion
They are developed through
a multi-stakeholder process
They are based on a
consensus
POPULAR STANDARDS
 ISO/IEC 17025 testing and calibration laboratories
Testing and calibration performed using standard methods, non-
standard methods, and laboratory-developed methods.
 ISO 9001 Quality management
The standards provide guidance and tools for companies and
organizations who want to ensure that their products and
services consistently meet customer’s requirements, and that
quality is consistently improved.
 ISO/IEC 27001 Information security management
This helps our organization to manage the security of assets such
as financial information, intellectual property, employee details or
information entrusted to us by third parties.
ISO 14001
Environmental
management
ISO 45001
Occupational
health and
safety
ISO 26000
Social
responsibility
ISO 37001
Anti-bribery
management
systems
ISO 50001
Energy
management
Other
Popular
Standards
CERTIFICATION & CONFORMITY
 Certification – the provision by an independent body of written
assurance (a certificate) that the product, service or system in
question meets specific requirements.
 Certification can be a useful tool to add reliability, by demonstrating
that our product or service meets the expectations of our customers.
 ISO develop International Standards, such as ISO 90001, ISO 140001,
but are not involved in their certification and do not issue
certificates.
 This is performed by external certification bodies, thus a company or
organization cannot be certified by ISO.
 Hence, Certification is also known as third party conformity
assessment.
 Conformity assessment involves a set of processes that show our
product, service or system meets the requirements of a standard.
 Benefits of Conformity Assessment:
 It provides consumers and other stakeholders with added
confidence.
 It gives your company a competitive edge.
 It helps regulators ensure that health, safety or environmental
conditions are met.
 ISO's Committee on Conformity Assessment (CASCO) develops
standards and addresses issues related to conformity assessment.
 CASCO has also produced a number of standards related to the
certification process, which are used by certification bodies.
Main forms of
Conformity
Assessment
Testing
Certification
Inspection
It is the determination of one or
more of an object or product’s
characteristics and is usually
performed by a laboratory.
Inspection describes the regular
checking of a product to make sure
it meets specified criteria.
The provision by an independent
body of written assurance (a
certificate) that the product, service
or system in question meets specific
requirements.
ISO PUBLICATIONS AND PRODUCTS
 ISO has published 22025 International Standards, which we can buy
from its members or the ISO Store.
 ISO Store provides International Standards, guidelines, Standards
catalogue, collections and checklists.
 We can also find publications designed to help us better understand
how standards work and how to apply them, many of which can be
downloaded free.
 ISO produces a number of supporting documents and products.
 We can browse the different categories or view the full list in ISO
homepage.
BENEFITS OF ISO STANDARDS
 A strategic tool for any size of business
 reduce costs
 satisfy consumers
 open access to new markets
 improve environmental performance
 As a road-map to better regulation
 It provides a strong basis for the development of national
and international regulation which helps to save time and
 reduce barriers to international trade.
 Better business, better regulation, better
products and services
Regulators and governments count on ISO standards to
help develop better regulation, knowing they have a sound
basis thanks to the involvement of globally-established
experts.
With International Standards on air, water and soil quality,
on emissions of gases and radiation, and environmental
aspects of products, they protect the health of the planet
and people, beyond bringing economic benefits.
Addressing all these and more, International Standards
mean that consumers can have confidence that their
products are safe, reliable and of good quality.
Next Presentation is about
ISO 9000 - Quality Management
REFERENCE- https://www.iso.org/

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ISO in general

  • 1. International Organization for Standardization When the world agrees Presentation By Kumuda J
  • 2. CONTENTS  INTRODUCTION  HISTORY  ISO STRUCTURE AND GOVERNANCE  ISO PARTNERS  ISO MEMBERSHIP  ISO STANDARDS DEVELOPMENT  POPULAR STANDARDS  CERTIFICATION AND CONFORMITY  ISO PUBLICATIONS AND PRODUCTS  BENEFITS OF ISO STANDARDS
  • 3. INTRODUCTION  ISO is an Independent, Non-governmental organization that develops and publishes the International Standards.  ISO is derived from the Greek word ‘isos’, which means ‘equal’. International Standards give world-class specifications For Products, Services and Systems To ensure Quality, Safety and Efficiency.  It says, “Whatever the country, whatever the language, we are always ISO”.
  • 5. ISO develops documents Requirements, specifications, guidelines or characteristics To ensure that materials, products, processes and services are fit for their purpose Which provide Which can be used consistently
  • 6. HISTORY  The ISO story began in 1946 when delegates from 25 countries met at the Institute of Civil Engineers in London and decided to create a new international organization ‘to facilitate the international coordination and unification of industrial standards’.  On 23 February 1947 the new organization, ISO, officially began operations.  ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards.  Since then, it has published 22025 International Standards (As per on 2nd Feb, 2018) covering almost all aspects of technology, manufacturing and business.  Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.
  • 7. ISO STRUCTURE & GOVERNANCE General Assembly ISO Council Technical Management Board ISO is made up of members from 162 countries. The members play a vital role in how ISO operates. Central Secretariat in Geneva, Switzerland, coordinates the system and runs day-to-day operations, overseen by the Secretary General.
  • 8. • It is the important organ and ultimate authority of the Organization. • It is an annual meeting attended by its members and Principal Officers. GENERAL ASSEMBLY • The management of the technical work is taken care of by TMB, which reports to Council. • It is responsible for the Technical Committees that lead standard development on technical matters. Technical Management Board (TMB)
  • 9. It is the core governance body of the Organization and reports to the General Assembly. It meets three times a year It is made up of 20 member bodies ISO Officers and Policy Development Committees - CASCO, COPOLCO and DEVCO. Membership to the ISO Council is open to all member bodies and rotates to make sure it is representative of the member community. CASCO-ISO's Committee on Conformity Assessment COPOLCO-ISO's Committee on Consumer Policy DEVCO-A committee to support developing countries ISO COUNCIL
  • 10. In addition, ISO Council also contains the following committees. President’s Committee  It advises Council on matters decided by Council. The members of the President’s Committee are the ISO Officers Council Standing Committees- They address matters related to Finance (CSC/FIN), Strategy and policy (CSP/SP), Nominations for governance positions (CSC/NOM), Oversight of the Organization’s governance practices (CSE/OVE). Advisory Groups- Provide advice on matters related to ISO’s commercial policy (CPAG) Information Technology (ITSAG).
  • 11. ISO PARTNERS  It works closely with two other International Standards development organizations-  the International Electro technical Commission (IEC)  International Telecommunication Union (ITU)  It also has a close relationship with the World Trade Organization (WTO) which particularly appreciates the contribution of International Standards to reducing technical barriers to trade.  In total, ISO collaborates with over 700 international, regional and national organizations. These organizations take part in the standard development process as well as sharing expertise and best practices.
  • 12. ISO MEMBERSHIP  ISO is a network of national standards bodies that represent ISO in their country. Example: Bureau of Indian Standards (BIS) in India  Today, ISO has members from 162 countries and 777 Technical Committees (TC) and Sub-committees to take care of standards development.  ISO members are the foremost standards organizations in their countries and there is only one member per country. Each member represents ISO in its country.  Individuals or companies cannot become ISO members.
  • 13.  There are three member categories, each enjoying different levels access and influence over the ISO system. This helps ISO in recognizing the different needs and capacities of each member. Member Categories of ISO Full members Influence ISO standards development by participating and voting in ISO technical and policy meetings. They sell and adopt ISO International Standards nationally. Correspondent members Observe the development of ISO standards and strategy by attending ISO technical and policy meetings as observers. They can sell and adopt ISO International Standards nationally. Subscriber members Keep up to date on ISO’s work but cannot participate in it. They do not sell or adopt ISO International Standards nationally.
  • 14.  Like a symphony, it takes a lot of people working together to develop a standard.  The experts from a technical committee are responsible for a specific subject area.  They begin the process with the development of a draft that meets a specific market need. This is then shared for commenting and further discussion.  The voting process is the key to consensus. If that’s achieved then the draft is on its way to becoming an ISO standard.  If agreement isn’t reached then the draft will be modified further, and voted on again.  From first proposal to final publication, developing a standard usually takes about 3 years.  To access the flowchart for the development of Standards by ISO, go to https://www.iso.org/developing-standards.html ISO Standards Development
  • 15. Key Principles In Standard Development ISO standards respond to a need in the market They are based on global expert opinion They are developed through a multi-stakeholder process They are based on a consensus
  • 16. POPULAR STANDARDS  ISO/IEC 17025 testing and calibration laboratories Testing and calibration performed using standard methods, non- standard methods, and laboratory-developed methods.  ISO 9001 Quality management The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.  ISO/IEC 27001 Information security management This helps our organization to manage the security of assets such as financial information, intellectual property, employee details or information entrusted to us by third parties.
  • 17. ISO 14001 Environmental management ISO 45001 Occupational health and safety ISO 26000 Social responsibility ISO 37001 Anti-bribery management systems ISO 50001 Energy management Other Popular Standards
  • 18. CERTIFICATION & CONFORMITY  Certification – the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements.  Certification can be a useful tool to add reliability, by demonstrating that our product or service meets the expectations of our customers.  ISO develop International Standards, such as ISO 90001, ISO 140001, but are not involved in their certification and do not issue certificates.  This is performed by external certification bodies, thus a company or organization cannot be certified by ISO.  Hence, Certification is also known as third party conformity assessment.
  • 19.  Conformity assessment involves a set of processes that show our product, service or system meets the requirements of a standard.  Benefits of Conformity Assessment:  It provides consumers and other stakeholders with added confidence.  It gives your company a competitive edge.  It helps regulators ensure that health, safety or environmental conditions are met.  ISO's Committee on Conformity Assessment (CASCO) develops standards and addresses issues related to conformity assessment.  CASCO has also produced a number of standards related to the certification process, which are used by certification bodies.
  • 20. Main forms of Conformity Assessment Testing Certification Inspection It is the determination of one or more of an object or product’s characteristics and is usually performed by a laboratory. Inspection describes the regular checking of a product to make sure it meets specified criteria. The provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements.
  • 21. ISO PUBLICATIONS AND PRODUCTS  ISO has published 22025 International Standards, which we can buy from its members or the ISO Store.  ISO Store provides International Standards, guidelines, Standards catalogue, collections and checklists.  We can also find publications designed to help us better understand how standards work and how to apply them, many of which can be downloaded free.  ISO produces a number of supporting documents and products.  We can browse the different categories or view the full list in ISO homepage.
  • 22. BENEFITS OF ISO STANDARDS  A strategic tool for any size of business  reduce costs  satisfy consumers  open access to new markets  improve environmental performance  As a road-map to better regulation  It provides a strong basis for the development of national and international regulation which helps to save time and  reduce barriers to international trade.
  • 23.  Better business, better regulation, better products and services Regulators and governments count on ISO standards to help develop better regulation, knowing they have a sound basis thanks to the involvement of globally-established experts. With International Standards on air, water and soil quality, on emissions of gases and radiation, and environmental aspects of products, they protect the health of the planet and people, beyond bringing economic benefits. Addressing all these and more, International Standards mean that consumers can have confidence that their products are safe, reliable and of good quality.
  • 24. Next Presentation is about ISO 9000 - Quality Management REFERENCE- https://www.iso.org/