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Addressing the other water crisis! 
Everyone Forever!! 
हर के लिए हमेशा 
V. Kurian Baby, India Country Director, IRC 
Water for People, New Delhi 
2 December 2014
Is India ready for EF? - status 
• Rural India near universal coverage >90% 
• Over $ 35 billion investment – annual $ 3-4 
billion 
• Over 30% slippage another 30% sub-optimal 
• Service delivery failing – piped water only 32% 
• Everyone will be reached even at high cost; 
forever remains a challenge
Plus factors for EF 
• Sound policies and plans ( Strategic plan 2022; NRDWP 
guidelines, Water Policy 2013; Local Govts) 
• New political vision – urban services for rural 
• Govt. led investments – resources are there 
• India fast growth trajectory – PCI –demand better 
services 
• National Water grids with CBM for intra village 
management 
• EF can be possible without huge incremental outlay 
• Greater role for CBM and local governments 
• Forward states are low hanging fruits
Financing not designed for resilience 
4 
CapEx 
requirements 
Recurrent expenditure & 
support requirements 
Coverage rates 
100 
Costs 
25% 50% 75% 100% 
0 
Source: Adapted from Moriarty, 2011 
Danger Zone 
CapManEx 
requirements
A birds-eye view of “the sector” 
5 
Users Funders and 
Global 
Household / 
Community 
Product and 
Service Providers 
Small scale for water supply 
private 
operators 
NGOs 
and CBOs 
Urban utilities 
(public & private) 
Regulators and 
Policy Makers 
Influencers 
Multilaterals / IFIs 
International 
NGOs 
Academia / 
Think tanks 
Bilaterals 
Region 
Country 
Local 
Ministry of Finance 
Ministry responsible 
Regulatory 
agencies 
Ministry responsible 
for sanitation/hygiene 
Rural 
government 
providers 
Self-provision 
Researchers 
and developers 
(global to local) 
Philanthropy 
Manufacturers 
(global to local) 
Source: Bill & Melinda Gates Foundation Water and Sanitation Strategy Mimeo, 2007
Decision making processes: messy. 
6 
Source: CEPT Performance Assessment System Project Mimeo, 2011
India: Services that last…(EF) Vision 
Everyone Forever exists where: “everyone 
expects and receives water and sanitation 
services which last indefinitely”. 
Vision India: Everyone ever enjoy right to safe, 
sustainable WASH services by 2019 and 
improved services by 2022 (GoI 2010,12)
India: Services that last…(EF) Strategy 
• Government vision and leadership 
• Collaborative /contextualised solutions 
• Multiple delivery models including community 
centric PRI led governance 
• Mainstream funding by Governments 
• Leverage funding by Donors 
• Large impact EF action research, learning and 
scaling up – low hanging fruits????
India: Services that last (EF ) Vision –Approach? 
Systems to services>>> 
Implement 
Upgrade 
Upgrade 
Replace 
• Shifting from systems to services – 
understanding sector sustainability holistically 
• How to translate policy into practice 
• To take mind-set out of the closet – broaden the 
horizon and sector perspective 
• Whole system approach for transformational 
impact
India: Services that last…(EF)- Approach? 
• Improved buying- in - concept and 
framework 
• Convince - Everyone forever is possible 
• Doable with little incremental investment 
• Take donors on board- India a low hanging fruit 
(absolute number, multiplier and leverage, shaping tools for future in 
other developing countries, scale) 
• Convince WFP-IRC can catalyse and drive 
• Develop /scale up –leapfrog -large impact EF
EF achieved and sustained when: 
• Everyone expects and receives a service ( 
improved?) 
• Government champions and leads over time 
• Funding flows support services on an on-going 
basis, and expand to meet new demand 
• Problems and challenges are identified and 
addressed promptly 
• All water users collaborate, not compete, to 
ensure environmental sustainability 
• Monitoring is so effective, nobody doubts the 
results
Core areas of Innovation 
• Developing service delivery models and post 
construction support mechanisms that work in 
specific contexts; 
• Harmonised low cost, high-value monitoring 
systems that link performance to investment 
planning; 
• Testing finance mechanisms to support 
sustainability and expansion of services over time 
• Testing effective models of local water governance 
that ensure water (source) security over time 
• Test Institutional convergence framework
India: services that last…EF 
principal building blocks 
Service Delivery Approach 
Learning and Adaptive Capacity 
Harmonisation and Alignment 
Decentralize/ 
Professionaliz 
e community 
management 
Local 
IWRM/comm 
unity-PRI led 
Convergence, 
capacity 
Institutional 
Change 
Financing to 
cover all life-cycle 
costs 
Monitoring 
service 
delivery and 
sustainability 
Regulation & 
support to 
service 
authorities 
Support to 
service 
providers 
Asset 
Management 
& 
Rehabilitation 
Harmonisation and 
coordination 
Learning and adaptive 
management
Components 
• Investment and financing plans: all categories of required costs, 
across the full life-cycle of service delivery 
• Water security: Water security and decentralised governance at 
local level for source sustainability and water safety 
• Reaching ‘everyone’: last mile, improved services and/or 
rehabilitation and upgrading of existing infrastructure to achieve full 
coverage 
• Post construction support : institutional structures for post 
construction support to communities to ensure sustainable services 
• Institutional capacity and change management 
• Monitoring and learning : Developing comprehensive EF 
monitoring frameworks service delivery, processes, outputs and 
outcomes 
• Asset management planning: inventorisation, for routine and 
planned maintenance, upgrading and replacement 
• Advocacy, Learning and research: designing a structured approach 
to analytical advocacy, learning and sharing and research to support 
scaling up
The Process
Master plan – vision, status and gaps 
• Implementation plan – new coverage (all service 
providers) 
• Inclusion strategy and plan – last mile 
• Sustainability plan – asset management, 
replacement and rehabilitation) 
• Institutional capacity - change & convergence plan 
• Financing for resilience plan – life cycle 
• Monitoring indicators and plan – service delivery 
and client rating 
• Risk and mitigation plans 
• Handholding and Exit plan
Hub Functions 
• Co-create Vision, facilitate and support 
Government in 
– Programme planning, delivery, convergence, transform 
policy, Budget tracking, monitor EF, Channel CSR 
• Drive reform and process of system change to EF 
• Ideally a hosted secretariat linked to incubators 
• Build capacity and ownership to sustain change 
• Convene, coordinate and catalyze actors and 
resources across all aspects that contribute to 
sustained services 
• NOT to simply replace the failing system whose 
performance it is their job to reform.
STATE 
SWSM 
DWS + 
STAKEHOLDERS 
STEERING 
COMMITTEE 
EF 
HUB 
DWSM 
DIST EF 
HUB 
WFP, IRC, 
PARTNERS, 
NATIONAL 
HUB? 
INSTITUIONAL ARCHETECTURE?? 
INNOV 
ATION 
HUB
Role of Government of India – national Hub 
when? 
• Institutionally and programmatically align with the GoI. 
• Finance investment 100% with States (except TA 
component ( donors, private sector etc?) 
• Coordination and convergence at national level 
• Sign the MoU with supporting partners 
• Issue enabling guidelines and policies 
• Chair the national hub steering committee 
• Coordinate the programme at national level 
• Support the scale up the programme across the 
country
Role of state 
• Demand the programme and sign MoU 
• Chair the State level Steering committee 
• Support enabling environment by issuing 
necessary orders, guidelines and policies 
• Finance sector investments and resource 
convergence, RING FENCE FOR RESILIENCE 
• Co-fund and anchor innovation 
• Coordinate and monitor the programme 
• Scale up successes in other districts /adopt state 
wide
Role of District 
• DWSM Sign the MOU and demand the programme 
• Prepare integrated bottom-up sustainable service 
delivery plan 
• Counter-part financing and harness flexi funding 
options 
• Community engagement and mobilization 
• Roll out and Implement the programme 
• Coordinate and monitor 
• Represent in District steering committee 
• Provide institutional home for monitoring EF
International Hub Functions 
• Strategic input in concepts, ideas , design of the 
programme as it evolves 
• Support the formation of the National, State and District 
hubs and provide on-going capacity building 
• Support experimentation and innovation in districts 
• Lead and coordinate research and bring in best practices 
and lessons (like EF, Triple S, WSUP and LCCA?) 
• Fund raising, reporting to donors and Governments 
• Oversee monitoring and learning processes 
• Provide advocacy functions and action research analysis 
• Communication and engagement at national and 
international level 
• Network and manage partner organizations
Measures of success 
Impact indicators water supply 
% of people with access to water supply 
% of water facilit ies that are funct ional 
% facilit ies reliable according to nat ional norms 
% of water facilit ies that meet the nat ional 
standards for crowding 
Water quant ity: % of people that receive at least 
the nat ional norm 
Water quality: % of users that perceive water 
quality as acceptable 
User sat isfact ion water facilit ies
Outcome indicators water supply 
INCLUDE 
SANITATIO 
N? 
# additional districts using EF in 
programme States 
# additional States applying EF approaches 
# GoI applying EF approaches in policy, 
funding and programmes 
# Private sector CSR funding to WASH
The EF phasing and timelines 
Phase Duration Main Characteristics and interventions 
socialising 
the 
concepts 
6 months to 1 
year – 
depending on 
context 
Socialising and building coalitions , reaching 
common agreement on the problems and 
the intent to change, include initial analysis 
and mapping. 
Demonstra 
ting EF at 
scale 
3 to 5 years – 
depending on 
context and scale 
of the country 
Innovation and testing of the solutions 
identified as part of the initial mapping 
Specific actions and interventions will vary, 
but the interventions must take place at a 
logical unit of scale (most often the district) 
Scaling up 
and 
leverage of 
EF 
5 to 10 years 
successful lessons and documented 
practices of the demonstration phase can 
scaled up. Government is intimately 
involved in the process from the outset, 
scaling up institutionally is more likely to 
occur.
Activity Plan – Timeframe?? 
• Socializing the concept and develop shared vision 
• Setting up driver “hubs” at state and district level 
• Communication materials/campaign (monitor results) 
• Round tables ( co-creating vision) 
• Develop EF service delivery indicators 
• Sector mapping/assessment and identify components 
• Master plan – investment plan and monitoring 
• National EF Hub – after 2-3 years 
• Hub attached preferably with Government – only have 
the tools to correct failure and overcome deadlocks 
• Network all sector stakeholders in a mode of learning 
and engagement
Start-up Activities? 
Start-uP Activity (total period) M M M M M M M 
Socialising & coalition partner meetings 
Writing EF India concept note 
Writing pitch deck and communication 
sharing concept note and discussing 
with GoI/States and potential partners 
Sounding out with donors 
/foundations/private sector for funding 
Series of meetings with GoI /donors 
Delhi 
Visit State Governments for buying in 
Consolidating concept note and project 
Implementation plan 
National advocacy meeting to launch EF
How we’re doing it 
Service providers District/Municipality 
Service authority 
National 
Gov’t Agencies 
Water SPs 
Innovation 
Lab 
School 
Every School 
San SPs 
District / 
Municipal 
Service 
Authority 
EF Hub 
District / 
Municipal 
Service 
Authority 
Banks 
Commerce 
Industry 
District / 
Municipal 
Service 
Authority Commerce 
Banks 
Relevant 
Ministries / 
Departments & 
Gov’t officials 
Industry 
Global EF 
“backbone” 
Advocate 
Resource Broker 
Admin / Management Support 
Start conversations and 
debate. Learn from data 
and results. Support 
scaled approaches 
Test ideas. Learn from 
failure. Adopt successes in 
sector practice. 
Every Household 
Clinic 
Every Clinic 
28 28
What will be the EF Hub- India? 
A. Building blocks 
– Series of interlinked projects ( GoI Trg, WB RWSS, SDA 
scoping-round table, NIAR MoU, AusAid research, WFP-IRC study, PHED 
capacity building) 
– National credibility + Access 
– Sound credible national /regional Network partners 
– Large Impact EF action research 
B. Institutional Architecture 
Governments to anchor 
IRC lean nodal office – national steering committee 
Local partners collaborate on core strengths
What support from Global EF Backbone? 
• Develop concept note – expert inputs 
• Consultation with Governments and partners 
• Sounding with donors and foundations for 
leverage funding ( TA component) 
• Proposal development & source funding 
• Work with national/state Govt.- for buying- in 
• Global partnership in documentation and 
learning, advocacy and communication
IRC-WFP Value Addition 
• Service delivery approach- Triple-S WASHCOST 
• LCCA for sustainable service delivery 
• Build on ongoing SDA strategy in India ( see note) 
• IRC expertise in learning &sharing and 
communication 
• WFP success on EF in India –West 
Bengal/India 
• Strong network and partners in India 
• Customized action research and analysis
Additional discussion points 
• How to sell /communicate EF to stakeholders? 
• Are we addressing sanitation as well? 
• Are we addressing rural and urban? 
• What is EF and what will be EF Hub 
• Development of EF/ service delivery indicators 
• Do we need a staggered approach to EF ( say 100 
% coverage by 2019 and EF by 2022?) 
• What shall be the convergence framework? 
• Role of CSR and private sector?

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India addressing the other water ciris

  • 1. Addressing the other water crisis! Everyone Forever!! हर के लिए हमेशा V. Kurian Baby, India Country Director, IRC Water for People, New Delhi 2 December 2014
  • 2. Is India ready for EF? - status • Rural India near universal coverage >90% • Over $ 35 billion investment – annual $ 3-4 billion • Over 30% slippage another 30% sub-optimal • Service delivery failing – piped water only 32% • Everyone will be reached even at high cost; forever remains a challenge
  • 3. Plus factors for EF • Sound policies and plans ( Strategic plan 2022; NRDWP guidelines, Water Policy 2013; Local Govts) • New political vision – urban services for rural • Govt. led investments – resources are there • India fast growth trajectory – PCI –demand better services • National Water grids with CBM for intra village management • EF can be possible without huge incremental outlay • Greater role for CBM and local governments • Forward states are low hanging fruits
  • 4. Financing not designed for resilience 4 CapEx requirements Recurrent expenditure & support requirements Coverage rates 100 Costs 25% 50% 75% 100% 0 Source: Adapted from Moriarty, 2011 Danger Zone CapManEx requirements
  • 5. A birds-eye view of “the sector” 5 Users Funders and Global Household / Community Product and Service Providers Small scale for water supply private operators NGOs and CBOs Urban utilities (public & private) Regulators and Policy Makers Influencers Multilaterals / IFIs International NGOs Academia / Think tanks Bilaterals Region Country Local Ministry of Finance Ministry responsible Regulatory agencies Ministry responsible for sanitation/hygiene Rural government providers Self-provision Researchers and developers (global to local) Philanthropy Manufacturers (global to local) Source: Bill & Melinda Gates Foundation Water and Sanitation Strategy Mimeo, 2007
  • 6. Decision making processes: messy. 6 Source: CEPT Performance Assessment System Project Mimeo, 2011
  • 7. India: Services that last…(EF) Vision Everyone Forever exists where: “everyone expects and receives water and sanitation services which last indefinitely”. Vision India: Everyone ever enjoy right to safe, sustainable WASH services by 2019 and improved services by 2022 (GoI 2010,12)
  • 8. India: Services that last…(EF) Strategy • Government vision and leadership • Collaborative /contextualised solutions • Multiple delivery models including community centric PRI led governance • Mainstream funding by Governments • Leverage funding by Donors • Large impact EF action research, learning and scaling up – low hanging fruits????
  • 9. India: Services that last (EF ) Vision –Approach? Systems to services>>> Implement Upgrade Upgrade Replace • Shifting from systems to services – understanding sector sustainability holistically • How to translate policy into practice • To take mind-set out of the closet – broaden the horizon and sector perspective • Whole system approach for transformational impact
  • 10. India: Services that last…(EF)- Approach? • Improved buying- in - concept and framework • Convince - Everyone forever is possible • Doable with little incremental investment • Take donors on board- India a low hanging fruit (absolute number, multiplier and leverage, shaping tools for future in other developing countries, scale) • Convince WFP-IRC can catalyse and drive • Develop /scale up –leapfrog -large impact EF
  • 11. EF achieved and sustained when: • Everyone expects and receives a service ( improved?) • Government champions and leads over time • Funding flows support services on an on-going basis, and expand to meet new demand • Problems and challenges are identified and addressed promptly • All water users collaborate, not compete, to ensure environmental sustainability • Monitoring is so effective, nobody doubts the results
  • 12. Core areas of Innovation • Developing service delivery models and post construction support mechanisms that work in specific contexts; • Harmonised low cost, high-value monitoring systems that link performance to investment planning; • Testing finance mechanisms to support sustainability and expansion of services over time • Testing effective models of local water governance that ensure water (source) security over time • Test Institutional convergence framework
  • 13. India: services that last…EF principal building blocks Service Delivery Approach Learning and Adaptive Capacity Harmonisation and Alignment Decentralize/ Professionaliz e community management Local IWRM/comm unity-PRI led Convergence, capacity Institutional Change Financing to cover all life-cycle costs Monitoring service delivery and sustainability Regulation & support to service authorities Support to service providers Asset Management & Rehabilitation Harmonisation and coordination Learning and adaptive management
  • 14. Components • Investment and financing plans: all categories of required costs, across the full life-cycle of service delivery • Water security: Water security and decentralised governance at local level for source sustainability and water safety • Reaching ‘everyone’: last mile, improved services and/or rehabilitation and upgrading of existing infrastructure to achieve full coverage • Post construction support : institutional structures for post construction support to communities to ensure sustainable services • Institutional capacity and change management • Monitoring and learning : Developing comprehensive EF monitoring frameworks service delivery, processes, outputs and outcomes • Asset management planning: inventorisation, for routine and planned maintenance, upgrading and replacement • Advocacy, Learning and research: designing a structured approach to analytical advocacy, learning and sharing and research to support scaling up
  • 16. Master plan – vision, status and gaps • Implementation plan – new coverage (all service providers) • Inclusion strategy and plan – last mile • Sustainability plan – asset management, replacement and rehabilitation) • Institutional capacity - change & convergence plan • Financing for resilience plan – life cycle • Monitoring indicators and plan – service delivery and client rating • Risk and mitigation plans • Handholding and Exit plan
  • 17. Hub Functions • Co-create Vision, facilitate and support Government in – Programme planning, delivery, convergence, transform policy, Budget tracking, monitor EF, Channel CSR • Drive reform and process of system change to EF • Ideally a hosted secretariat linked to incubators • Build capacity and ownership to sustain change • Convene, coordinate and catalyze actors and resources across all aspects that contribute to sustained services • NOT to simply replace the failing system whose performance it is their job to reform.
  • 18. STATE SWSM DWS + STAKEHOLDERS STEERING COMMITTEE EF HUB DWSM DIST EF HUB WFP, IRC, PARTNERS, NATIONAL HUB? INSTITUIONAL ARCHETECTURE?? INNOV ATION HUB
  • 19. Role of Government of India – national Hub when? • Institutionally and programmatically align with the GoI. • Finance investment 100% with States (except TA component ( donors, private sector etc?) • Coordination and convergence at national level • Sign the MoU with supporting partners • Issue enabling guidelines and policies • Chair the national hub steering committee • Coordinate the programme at national level • Support the scale up the programme across the country
  • 20. Role of state • Demand the programme and sign MoU • Chair the State level Steering committee • Support enabling environment by issuing necessary orders, guidelines and policies • Finance sector investments and resource convergence, RING FENCE FOR RESILIENCE • Co-fund and anchor innovation • Coordinate and monitor the programme • Scale up successes in other districts /adopt state wide
  • 21. Role of District • DWSM Sign the MOU and demand the programme • Prepare integrated bottom-up sustainable service delivery plan • Counter-part financing and harness flexi funding options • Community engagement and mobilization • Roll out and Implement the programme • Coordinate and monitor • Represent in District steering committee • Provide institutional home for monitoring EF
  • 22. International Hub Functions • Strategic input in concepts, ideas , design of the programme as it evolves • Support the formation of the National, State and District hubs and provide on-going capacity building • Support experimentation and innovation in districts • Lead and coordinate research and bring in best practices and lessons (like EF, Triple S, WSUP and LCCA?) • Fund raising, reporting to donors and Governments • Oversee monitoring and learning processes • Provide advocacy functions and action research analysis • Communication and engagement at national and international level • Network and manage partner organizations
  • 23. Measures of success Impact indicators water supply % of people with access to water supply % of water facilit ies that are funct ional % facilit ies reliable according to nat ional norms % of water facilit ies that meet the nat ional standards for crowding Water quant ity: % of people that receive at least the nat ional norm Water quality: % of users that perceive water quality as acceptable User sat isfact ion water facilit ies
  • 24. Outcome indicators water supply INCLUDE SANITATIO N? # additional districts using EF in programme States # additional States applying EF approaches # GoI applying EF approaches in policy, funding and programmes # Private sector CSR funding to WASH
  • 25. The EF phasing and timelines Phase Duration Main Characteristics and interventions socialising the concepts 6 months to 1 year – depending on context Socialising and building coalitions , reaching common agreement on the problems and the intent to change, include initial analysis and mapping. Demonstra ting EF at scale 3 to 5 years – depending on context and scale of the country Innovation and testing of the solutions identified as part of the initial mapping Specific actions and interventions will vary, but the interventions must take place at a logical unit of scale (most often the district) Scaling up and leverage of EF 5 to 10 years successful lessons and documented practices of the demonstration phase can scaled up. Government is intimately involved in the process from the outset, scaling up institutionally is more likely to occur.
  • 26. Activity Plan – Timeframe?? • Socializing the concept and develop shared vision • Setting up driver “hubs” at state and district level • Communication materials/campaign (monitor results) • Round tables ( co-creating vision) • Develop EF service delivery indicators • Sector mapping/assessment and identify components • Master plan – investment plan and monitoring • National EF Hub – after 2-3 years • Hub attached preferably with Government – only have the tools to correct failure and overcome deadlocks • Network all sector stakeholders in a mode of learning and engagement
  • 27. Start-up Activities? Start-uP Activity (total period) M M M M M M M Socialising & coalition partner meetings Writing EF India concept note Writing pitch deck and communication sharing concept note and discussing with GoI/States and potential partners Sounding out with donors /foundations/private sector for funding Series of meetings with GoI /donors Delhi Visit State Governments for buying in Consolidating concept note and project Implementation plan National advocacy meeting to launch EF
  • 28. How we’re doing it Service providers District/Municipality Service authority National Gov’t Agencies Water SPs Innovation Lab School Every School San SPs District / Municipal Service Authority EF Hub District / Municipal Service Authority Banks Commerce Industry District / Municipal Service Authority Commerce Banks Relevant Ministries / Departments & Gov’t officials Industry Global EF “backbone” Advocate Resource Broker Admin / Management Support Start conversations and debate. Learn from data and results. Support scaled approaches Test ideas. Learn from failure. Adopt successes in sector practice. Every Household Clinic Every Clinic 28 28
  • 29. What will be the EF Hub- India? A. Building blocks – Series of interlinked projects ( GoI Trg, WB RWSS, SDA scoping-round table, NIAR MoU, AusAid research, WFP-IRC study, PHED capacity building) – National credibility + Access – Sound credible national /regional Network partners – Large Impact EF action research B. Institutional Architecture Governments to anchor IRC lean nodal office – national steering committee Local partners collaborate on core strengths
  • 30. What support from Global EF Backbone? • Develop concept note – expert inputs • Consultation with Governments and partners • Sounding with donors and foundations for leverage funding ( TA component) • Proposal development & source funding • Work with national/state Govt.- for buying- in • Global partnership in documentation and learning, advocacy and communication
  • 31. IRC-WFP Value Addition • Service delivery approach- Triple-S WASHCOST • LCCA for sustainable service delivery • Build on ongoing SDA strategy in India ( see note) • IRC expertise in learning &sharing and communication • WFP success on EF in India –West Bengal/India • Strong network and partners in India • Customized action research and analysis
  • 32. Additional discussion points • How to sell /communicate EF to stakeholders? • Are we addressing sanitation as well? • Are we addressing rural and urban? • What is EF and what will be EF Hub • Development of EF/ service delivery indicators • Do we need a staggered approach to EF ( say 100 % coverage by 2019 and EF by 2022?) • What shall be the convergence framework? • Role of CSR and private sector?

Notes de l'éditeur

  1. Better sector credibility and access to power