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Burt’s Bees Natural Lip Care   Emily Coulter
                               Amanda Ireland
                               Courtney Lester
                               Matt Schmidt
                               Lauren Watson
                               Kimberly Wegner
                               Andrew Wittmer
Situation Analysis
     Client                                                    Consumers
                                                              •	 Women 18-25
                                                              •	 Women 26-49 (2nd)
                                             Competition      •	 Higher Income
                                                                 Accounts for 73.2%
                                                                 of customers who
•	 Bought in ‘07 for                                             have used the
   $925M                                                         product in the last
                          Industry                               six months.
•	 Lifestyle Segment
                       •	 The Natural
•	 81.1% US Sales         Movement
                                             •	   Blistex
•	 Natural Products    •	 Companies          •	   Vaseline
                          Move Toward        •	   Carmex
•	 “To Make               Environmentalism   •	   Chapstick
   Peoples’ lives
   better everyday-
   naturally”
Situation Analysis
Creative Strategy
•	 Organic Design,
   Perhaps too much
•	 Adobe Garamond:
   Eco-friendly Type
•	 Health, Wellness
   Theme
•	 Nature=Natural
•	 New Look? Clean!
Marketing Strategy
     Marketing & Communications Objectives
     Over the Next 12 Months:
•	   Increase Awareness 86% to 90%
•	   Increase In-Store Point-of-Purchase Displays by 20%
•	   Increase Natural Product Aspect Awareness by 30%
•	   Increase International Demand by 16%



     Positioning
•	   The Green Niche
•	   Differential Strategy
•	   Sustainable and Socially Aware Company
•	   Ethical and Cause-Related
Internet Strategy
     Social Sharing with Janrain Engage
     Over the Next 12 Months:
•	   Focus on Engagement
•	   Optimize Company-wide Listening Strategy
•	   Social Sign-on
•	   Social Commenting
•	   Data Mining


     E-Blasts
•	   Gather Emails from Social Sign-up
•	   Infrequent E-blasts (No Spam!)
•	   Value Driven
•	   A/B Testing 20/80
•	   Social Web Sharing
Promotional Strategy
 Sales Promotions


•	Point-of-Purchase Display
  Promotion: Earth Day Logos
•	Any Lip Balm: BOGO
  April 22-July 31
•	Tag to Register E-mail Address

                                   Earth Day
                                   Promotion
Promotional Strategy
Traditional Media Objectives

Our National Goals for Burt’s Bees are:
•	 Reach of 70 and Frequency of 4 throughout the
   Year
•	 Reach of 85 and Frequency of 6 during peak season
   (October through February)                                                 Media	
  Plan	
  
                                                                 Cable	
  TV	
      Magazine	
     Internet	
  
                                                         	
  
Our Spot Goals for Burt’s Bees are:                    Jan	
        X	
                X	
             X	
        	
  
                                                       Feb	
        X	
                X	
             X	
        	
  
•	 Reach of 80 and Frequency of 6 throughout Year      Mar	
        X	
                -­‐	
           X	
        	
  
•	 Reach of 95 and Frequency of 7 during peak season   Apr	
        X	
                -­‐	
           X	
        	
  
   (October through February)                          May	
        X	
                -­‐	
           X	
        	
  
                                                       Jun	
        X	
                -­‐	
           X	
        	
  
                                                       Jul	
        X	
                -­‐	
           X	
        	
  
Primary Target Market Goals:                           Aug	
        X	
                -­‐	
           X	
        	
  
•	 Reach of 75 and Frequency of 4                      Sep	
        X	
                -­‐	
           X	
        	
  
                                                       Oct	
        X	
                X	
             X	
        	
  
                                                       Nov	
        X	
                X	
             X	
        	
  

                                               	
  
Secondary Target Market Goals:                         Dec	
        X	
                X	
             X	
        	
  
•	 Reach of 65 and Frequency of 3                                                                                 	
  
Media Efficiencies                                                                                    National Plan
                                                                                                              National Plan
                                                                                                                January
                                                                                                                                Reach
                                                                                                                                 65
                                                                                                                                        Freq
                                                                                                                                         3
                                                                                                                                               GRPs
                                                                                                                                                 195
                                                                                                                                                          %Share
                                                                                                                                                            8.2
                                                                                                                                                                        Est
                                                                                                                                                                      $(000)
                                                                                                                                                                      1226.4
                                                                                                                February         65      3       195        8.2       1226.4
                                                                                                                 March           50      3      150         6.3       943.4
                                                                                                                  April          50      3       150        6.3       943.4
                                                                                                                  May            50      3       150        6.3        943.4
                                                                                                                  June           50      3       150        6.3       943.4
                                                                                                                  July           50      3      150         6.3       943.4
                                                                                                                 August          50      3      150         6.3       943.4
                                                                                                               September         50      3       150        6.3        943.4
                                                Market Name                           Rank       %US
                                                   Boise, ID                           113       0.22           October          65      3      195         8.2      1226.4
                                                  Bend, OR                             192       0.06          November          65      3       195        8.2       1226.4
                                                 Eugene, OR                            120       0.21
                                             Idaho Falls et al, ID                     163       0.11          December          65      3      195         8.2      1226.4
                                                 Medford, OR                           140       0.15                                          --------   --------    --------
                                                 Portland, OR                           23       1.02
                                                                                                             National Media                     2025       84.9      12735.8
                                              Salt Lake City, UT                        35       0.78
                                             Seattle-Tacoma, WA                         14       1.58           National
                                                                                                                                                                        0
                                                Spokane, WA                             77       0.36         Contingency
                                                 Yakima, WA                            126       0.19       Total National $$                                        12735.8
                                                 Atlanta, GA                             8       2.04
                                                 Boston, MA                              7       2.12
                                                  Chicago, IL
                                             Dallas-Ft. Worth, TX
                                                                                         3
                                                                                         5
                                                                                                 3.07
                                                                                                 2.16
                                                                                                           Spot Plan
                                                 Houston, TX                            10       1.82                                                                  Est
                                                                                                               Spot Plan        Reach   Freq   GRPs       %Share
                                               Los Angeles, CA                           2         5                                                                 $(000)
                                                New York, NY                             1       6.54
                                                                                                                January          75      3      225         1.3       188.7
                                               Philadelphia, PA                          4       2.61
                                            San Francisco et al, CA                      6       2.14           February         75      3      225         1.3       188.7
                                               Washington, DC                            9       2.05            March           60      3      180         1.3      188.7
                                     20 Markets Chosen, covering 34.23% of US households.
                                                                                                                  April          60      3      180         1.3       188.7
                 	
                                                                                               May            60      3      180         1.3       188.7
                                                                                                                  June           60      3      180         1.3       188.7
                Reach          Avg Freq                  GRPS                          $(000)                     July           60      3      180         1.3      188.7
            Goal      Est   Goal      Est       Goal       Est     Balance    Goal      Est      Balance
                                                                                                                 August          60      3      180         1.3       188.7
 January     75      74.3    3          3        225       225         1     1415.1    1373.4      41.7
 February    75      74.3    3          3        225       225         1     1415.1    1373.4      41.7        September         60      3      180         1.3       188.7
  March      60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4
   April     60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4
                                                                                                                October          75      3      225         1.3      188.7
   May       60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4        November          75      3      225         1.3       188.7
   June      60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4
                                                                                                               December          75      3      225         1.3       188.7
   July      60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4
  August     60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4                                        --------   --------   --------
September    60      66.6    3        2.7        180       180        -1     1132.1    1144.4     -12.4
 October     75      74.3    3          3        225       225         1     1415.1    1373.4      41.7
                                                                                                               Spot Media                       360        15.1      2264.2
November     75      74.3    3          3        225       225         1     1415.1    1373.4      41.7     Spot Contingency                                            0
December     75      74.3    3          3        225       225         1     1415.1    1373.4      41.7
                                                                                                              Total Spot $$                                          2264.2

                                                                                                    	
  
   Total                                        2385      2385        0      15000    14878.17   121.835
                                  National Contingency $(000): 0                                               Total Plan                                            15000
                                   Spot Contingency $(000): 0
Buget & Evaluation
   	
  
Flow Chart

                                                                Target Demo: All Women ages 18-49
                   Medium             Jan     Feb     Mar     Apr      May      Jun     Jul    Aug     Sep     Oct     Nov     Dec     Total Across
            Net TV-L Nite/L News       20      20      20      20       20       20     20      20      20      20      20      20    GRPS:     240
                    $(000)           173.0   173.0   173.0   173.0 173.0 173.0 173.0 173.0            173.0   173.0   173.0   173.0   COST: 2076.0
             Net Cable-Daytime         50      50      50      50       50       50     50      50      50      50      50      50    GRPS:     600
                    $(000)            95.4    95.4    95.4    95.4     95.4    95.4    95.4    95.4    95.4    95.4    95.4    95.4   COST: 1144.2
             Net Cable-E Fringe        50      50      40      40       40       40     40      40      40      50      50      50    GRPS:     530
                    $(000)           215.9   215.9   172.7   172.7 172.7 172.7 172.7 172.7            172.7   215.9   215.9   215.9   COST: 2288.5
             Net Cable-L Fringe        35      35      20      20       20       20     20      20      20      35      35      35    GRPS:     315
                    $(000)           168.2   168.2    96.1    96.1     96.1    96.1    96.1    96.1    96.1   168.2   168.2   168.2   COST: 1514.2
            Magazines-Womens           20      20                                                               20      20      20    GRPS:     100
                    $(000)           113.7   113.7                                                            113.7   113.7   113.7   COST: 568.4
             Internet-Trgtd Sites      20      20     20      20      20      20      20      20       20       20      20      20    GRPS:     240
                    $(000)           473.0   473.0   473.0   473.0   473.0   473.0   473.0   473.0    473.0   473.0   473.0   473.0   COST: 5676.0
                Spot TV-Early
                                      15      15      15      15      15      15       15      15      15      15      15      15     GRPS:    180
                 Fringe/News
                    $(000)           67.7    67.7    67.7    67.7    67.7    67.7     67.7    67.7    67.7    67.7    67.7    67.7    COST:   812.9
          Spot TV-Late Fringe/News    15      15      15      15      15      15       15      15      15      15      15      15     GRPS:    180
                    $(000)           66.5    66.5    66.5    66.5    66.5    66.5     66.5    66.5    66.5    66.5    66.5    66.5    COST:   797.9
            National Only Area
                    GRPS              194    194    150    150    150    150    150    150    150    194    194    194 GRPS:    2025
                    $(000)           1239.2 1239.2 1010.2 1010.2 1010.2 1010.2 1010.2 1010.2 1010.2 1239.2 1239.2 1239.2 Cost: 13267.3
                    Reach             67.2   67.2   56.9   56.9   56.9   56.9   56.9   56.9   56.9   67.2   67.2   67.2
                  Avg. Freq.           2.9    2.9    2.6    2.6    2.6    2.6    2.6    2.6    2.6    2.9    2.9    2.9
               Spot Only Area
                    GRPS               29      29      29      29      29      29      29      29       29      29      29      29    GRPS:    359
                    $(000)           134.2   134.2   134.2   134.2   134.2   134.2   134.2   134.2    134.2   134.2   134.2   134.2   Cost:   1610.8
                    Reach             24.2    24.2    24.2    24.2    24.2    24.2    24.2    24.2     24.2    24.2    24.2    24.2
                  Avg. Freq.           1.2     1.2     1.2     1.2     1.2     1.2     1.2     1.2      1.2     1.2     1.2     1.2
               Spot + National
                    GRPS              224    224    180    180    180    180    180    180    180    224    224    224 GRPS:    2385
                    $(000)           1373.4 1373.4 1144.4 1144.4 1144.4 1144.4 1144.4 1144.4 1144.4 1373.4 1373.4 1373.4 Cost: 14878.2
                    Reach             74.3   74.3   66.6   66.6   66.6   66.6   66.6   66.6   66.6   74.3   74.3   74.3
                  Avg. Freq.           3.0    3.0    2.7    2.7    2.7    2.7    2.7    2.7    2.7    3.0    3.0    3.0
Thanks!
Any Questions?

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Burtsbees Presentation: MKT 390 (Final)

  • 1. Burt’s Bees Natural Lip Care Emily Coulter Amanda Ireland Courtney Lester Matt Schmidt Lauren Watson Kimberly Wegner Andrew Wittmer
  • 2. Situation Analysis Client Consumers • Women 18-25 • Women 26-49 (2nd) Competition • Higher Income Accounts for 73.2% of customers who • Bought in ‘07 for have used the $925M product in the last Industry six months. • Lifestyle Segment • The Natural • 81.1% US Sales Movement • Blistex • Natural Products • Companies • Vaseline Move Toward • Carmex • “To Make Environmentalism • Chapstick Peoples’ lives better everyday- naturally”
  • 3. Situation Analysis Creative Strategy • Organic Design, Perhaps too much • Adobe Garamond: Eco-friendly Type • Health, Wellness Theme • Nature=Natural • New Look? Clean!
  • 4. Marketing Strategy Marketing & Communications Objectives Over the Next 12 Months: • Increase Awareness 86% to 90% • Increase In-Store Point-of-Purchase Displays by 20% • Increase Natural Product Aspect Awareness by 30% • Increase International Demand by 16% Positioning • The Green Niche • Differential Strategy • Sustainable and Socially Aware Company • Ethical and Cause-Related
  • 5. Internet Strategy Social Sharing with Janrain Engage Over the Next 12 Months: • Focus on Engagement • Optimize Company-wide Listening Strategy • Social Sign-on • Social Commenting • Data Mining E-Blasts • Gather Emails from Social Sign-up • Infrequent E-blasts (No Spam!) • Value Driven • A/B Testing 20/80 • Social Web Sharing
  • 6. Promotional Strategy Sales Promotions • Point-of-Purchase Display Promotion: Earth Day Logos • Any Lip Balm: BOGO April 22-July 31 • Tag to Register E-mail Address Earth Day Promotion
  • 7. Promotional Strategy Traditional Media Objectives Our National Goals for Burt’s Bees are: • Reach of 70 and Frequency of 4 throughout the Year • Reach of 85 and Frequency of 6 during peak season (October through February) Media  Plan   Cable  TV   Magazine   Internet     Our Spot Goals for Burt’s Bees are: Jan   X   X   X     Feb   X   X   X     • Reach of 80 and Frequency of 6 throughout Year Mar   X   -­‐   X     • Reach of 95 and Frequency of 7 during peak season Apr   X   -­‐   X     (October through February) May   X   -­‐   X     Jun   X   -­‐   X     Jul   X   -­‐   X     Primary Target Market Goals: Aug   X   -­‐   X     • Reach of 75 and Frequency of 4 Sep   X   -­‐   X     Oct   X   X   X     Nov   X   X   X       Secondary Target Market Goals: Dec   X   X   X     • Reach of 65 and Frequency of 3  
  • 8. Media Efficiencies National Plan National Plan January Reach 65 Freq 3 GRPs 195 %Share 8.2 Est $(000) 1226.4 February 65 3 195 8.2 1226.4 March 50 3 150 6.3 943.4 April 50 3 150 6.3 943.4 May 50 3 150 6.3 943.4 June 50 3 150 6.3 943.4 July 50 3 150 6.3 943.4 August 50 3 150 6.3 943.4 September 50 3 150 6.3 943.4 Market Name Rank %US Boise, ID 113 0.22 October 65 3 195 8.2 1226.4 Bend, OR 192 0.06 November 65 3 195 8.2 1226.4 Eugene, OR 120 0.21 Idaho Falls et al, ID 163 0.11 December 65 3 195 8.2 1226.4 Medford, OR 140 0.15 -------- -------- -------- Portland, OR 23 1.02 National Media 2025 84.9 12735.8 Salt Lake City, UT 35 0.78 Seattle-Tacoma, WA 14 1.58 National 0 Spokane, WA 77 0.36 Contingency Yakima, WA 126 0.19 Total National $$ 12735.8 Atlanta, GA 8 2.04 Boston, MA 7 2.12 Chicago, IL Dallas-Ft. Worth, TX 3 5 3.07 2.16 Spot Plan Houston, TX 10 1.82 Est Spot Plan Reach Freq GRPs %Share Los Angeles, CA 2 5 $(000) New York, NY 1 6.54 January 75 3 225 1.3 188.7 Philadelphia, PA 4 2.61 San Francisco et al, CA 6 2.14 February 75 3 225 1.3 188.7 Washington, DC 9 2.05 March 60 3 180 1.3 188.7 20 Markets Chosen, covering 34.23% of US households. April 60 3 180 1.3 188.7   May 60 3 180 1.3 188.7 June 60 3 180 1.3 188.7 Reach Avg Freq GRPS $(000) July 60 3 180 1.3 188.7 Goal Est Goal Est Goal Est Balance Goal Est Balance August 60 3 180 1.3 188.7 January 75 74.3 3 3 225 225 1 1415.1 1373.4 41.7 February 75 74.3 3 3 225 225 1 1415.1 1373.4 41.7 September 60 3 180 1.3 188.7 March 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 April 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 October 75 3 225 1.3 188.7 May 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 November 75 3 225 1.3 188.7 June 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 December 75 3 225 1.3 188.7 July 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 August 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 -------- -------- -------- September 60 66.6 3 2.7 180 180 -1 1132.1 1144.4 -12.4 October 75 74.3 3 3 225 225 1 1415.1 1373.4 41.7 Spot Media 360 15.1 2264.2 November 75 74.3 3 3 225 225 1 1415.1 1373.4 41.7 Spot Contingency 0 December 75 74.3 3 3 225 225 1 1415.1 1373.4 41.7 Total Spot $$ 2264.2   Total 2385 2385 0 15000 14878.17 121.835 National Contingency $(000): 0 Total Plan 15000 Spot Contingency $(000): 0
  • 9. Buget & Evaluation   Flow Chart Target Demo: All Women ages 18-49 Medium Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Across Net TV-L Nite/L News 20 20 20 20 20 20 20 20 20 20 20 20 GRPS: 240 $(000) 173.0 173.0 173.0 173.0 173.0 173.0 173.0 173.0 173.0 173.0 173.0 173.0 COST: 2076.0 Net Cable-Daytime 50 50 50 50 50 50 50 50 50 50 50 50 GRPS: 600 $(000) 95.4 95.4 95.4 95.4 95.4 95.4 95.4 95.4 95.4 95.4 95.4 95.4 COST: 1144.2 Net Cable-E Fringe 50 50 40 40 40 40 40 40 40 50 50 50 GRPS: 530 $(000) 215.9 215.9 172.7 172.7 172.7 172.7 172.7 172.7 172.7 215.9 215.9 215.9 COST: 2288.5 Net Cable-L Fringe 35 35 20 20 20 20 20 20 20 35 35 35 GRPS: 315 $(000) 168.2 168.2 96.1 96.1 96.1 96.1 96.1 96.1 96.1 168.2 168.2 168.2 COST: 1514.2 Magazines-Womens 20 20 20 20 20 GRPS: 100 $(000) 113.7 113.7 113.7 113.7 113.7 COST: 568.4 Internet-Trgtd Sites 20 20 20 20 20 20 20 20 20 20 20 20 GRPS: 240 $(000) 473.0 473.0 473.0 473.0 473.0 473.0 473.0 473.0 473.0 473.0 473.0 473.0 COST: 5676.0 Spot TV-Early 15 15 15 15 15 15 15 15 15 15 15 15 GRPS: 180 Fringe/News $(000) 67.7 67.7 67.7 67.7 67.7 67.7 67.7 67.7 67.7 67.7 67.7 67.7 COST: 812.9 Spot TV-Late Fringe/News 15 15 15 15 15 15 15 15 15 15 15 15 GRPS: 180 $(000) 66.5 66.5 66.5 66.5 66.5 66.5 66.5 66.5 66.5 66.5 66.5 66.5 COST: 797.9 National Only Area GRPS 194 194 150 150 150 150 150 150 150 194 194 194 GRPS: 2025 $(000) 1239.2 1239.2 1010.2 1010.2 1010.2 1010.2 1010.2 1010.2 1010.2 1239.2 1239.2 1239.2 Cost: 13267.3 Reach 67.2 67.2 56.9 56.9 56.9 56.9 56.9 56.9 56.9 67.2 67.2 67.2 Avg. Freq. 2.9 2.9 2.6 2.6 2.6 2.6 2.6 2.6 2.6 2.9 2.9 2.9 Spot Only Area GRPS 29 29 29 29 29 29 29 29 29 29 29 29 GRPS: 359 $(000) 134.2 134.2 134.2 134.2 134.2 134.2 134.2 134.2 134.2 134.2 134.2 134.2 Cost: 1610.8 Reach 24.2 24.2 24.2 24.2 24.2 24.2 24.2 24.2 24.2 24.2 24.2 24.2 Avg. Freq. 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 Spot + National GRPS 224 224 180 180 180 180 180 180 180 224 224 224 GRPS: 2385 $(000) 1373.4 1373.4 1144.4 1144.4 1144.4 1144.4 1144.4 1144.4 1144.4 1373.4 1373.4 1373.4 Cost: 14878.2 Reach 74.3 74.3 66.6 66.6 66.6 66.6 66.6 66.6 66.6 74.3 74.3 74.3 Avg. Freq. 3.0 3.0 2.7 2.7 2.7 2.7 2.7 2.7 2.7 3.0 3.0 3.0