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1	
  
May	
  3,	
  2013	
  
Expanding	
  Business	
  Engagement	
  Ini2a2ve	
  
US	
  DOL	
  Employment	
  &	
  Training	
  Administra2on	
  Expanding	
  Business	
  Engagement	
  Ini2a2ve	
  
US	
  DOL	
  Employment	
  &	
  Training	
  Administra2on	
  
Profiles	
  &	
  Metrics	
  
Virtual	
  Learning	
  Series	
  
Session	
  2	
  
	
  
	
  
	
  
June	
  5,	
  2013	
  
2	
  2	
  
DOLETA	
  Team	
  
	
  
Gina	
  Wells	
  	
  
Megan	
  Lizik	
  	
  
Jonathan	
  Payne	
  
U.S.	
  Department	
  of	
  Labor,	
  ETA	
  
	
  
3	
  3	
  
Social	
  Policy	
  Research	
  Associates	
  (SPR)	
  	
  
	
  
Ahmad	
  Mansur	
  
EBE	
  Project	
  Manager	
  
	
  
Kris@n	
  Wolff	
  	
  
Technical	
  Assistance	
  &	
  Training	
  
	
  
Sam	
  McCoy	
  
Technical	
  Assistance	
  &	
  Training	
  
	
  
4	
  4	
  
SubmiLng	
  Ques2ons	
  
§  To	
  submit	
  a	
  ques2on	
  or	
  comment,	
  
type	
  the	
  ques2on	
  in	
  the	
  text	
  box	
  
§  Click	
  the	
  send	
  buRon.	
  
§  Your	
  name,	
  the	
  text	
  and	
  your	
  
ques2on	
  will	
  appear	
  on	
  your	
  screen,	
  
indica2ng	
  successful	
  submission.	
  
§  If	
  you’d	
  like,	
  you	
  may	
  choose	
  who	
  
you	
  want	
  to	
  submit	
  the	
  ques2on	
  to	
  
by	
  selec2ng	
  their	
  name	
  from	
  the	
  
drop-­‐down	
  menu	
  in	
  the	
  “Start	
  Chat	
  
with”	
  field	
  (default	
  is	
  “Everyone”)	
  
Chat	
  Room	
  
Send	
  	
  
BuRon	
  
Text	
  Box	
  
Drop-­‐Down	
  	
  
Menu	
  
5	
  5	
  
It’s	
  geLng	
  HOT	
  in	
  here…	
  
Avoiding	
  the	
  fire	
  drill:	
  
•  Phone	
  muted	
  at	
  all	
  2mes	
  unless	
  speaking	
  
•  Deac2vate	
  microphones	
  on	
  all	
  devices	
  	
  
•  Avoid	
  using	
  3rd	
  party	
  applica2ons.	
  Just	
  use	
  your	
  phone.	
  
5
6	
  6	
  
Avoiding	
  the	
  Fire	
  Drill:	
  
6
•  Turn	
  off	
  all	
  microphones	
  including	
  webcams	
  
&	
  computer	
  mics	
  
•  Use	
  your	
  phone	
  to	
  dial	
  back	
  in	
  –	
  do	
  not	
  use	
  
Skype,	
  etc.	
  
7	
  7	
  
Agenda	
  
ü  Overview:	
  Day	
  2	
  of	
  the	
  EBE	
  Virtual	
  Learning	
  Series!	
  
ü  EBE	
  Dashboards	
  &	
  Metrics:	
  Team	
  MA	
  
ü  Effec2ve	
  Prac2ce	
  Profile:	
  NAWB	
  
ü  Q&A	
  
ü  Closing	
  and	
  What	
  to	
  Expect	
  Tomorrow	
  
8	
  8	
  
Overview:	
  Virtual	
  Learning	
  Series	
  &	
  Final	
  Session	
  
Day	
   Theme	
  
Day	
  1:	
  June	
  5th	
   	
  Transforma2on	
  Stories	
  
Day	
  2:	
  June	
  6th	
  
MassachuseRs	
  on	
  Metrics	
  
&	
  Mini	
  Profile	
  
Day	
  3:	
  June	
  7th	
  
Social	
  Media	
  That	
  Works	
  &	
  	
  
EBE	
  Case	
  Studies	
  
Final	
  Session:	
  	
  
June	
  21,	
  2013	
  
Review	
  of	
  progress	
  &	
  EBE	
  tools,	
  
website	
  
9	
  9	
  
Ken	
  Messina	
  
	
  
Ken	
  Messina	
  
Statewide	
  Rapid	
  Response	
  Manager	
  
MassachuseRs	
  Division	
  of	
  Career	
  Services	
  
10	
  
Department	
  
Descrip@on	
  
Business	
  
Served	
  (2013)	
  
Amount	
  of	
  
Funding/	
  
Grants	
  
Awarded	
  
Jobs	
  Created	
  
Jobs	
  Retained	
  
Employees	
  
Served	
  
Private	
  
Investment	
  
EOLWD	
  –	
  Rapid	
  
Response	
  Team	
  
Responds	
  to	
  lay-­‐offs	
  and	
  closing	
  around	
  the	
  state,	
  
Also	
  involved	
  in	
  Lay-­‐off	
  Aversion	
  &	
  assis2ng	
  co.	
  w/
economic	
  development-­‐.	
  
217	
  Lay-­‐off	
  
49	
  Aversion	
  
$832,115.00-­‐
RRSA-­‐Grants	
  
	
  	
  
6-­‐Companies	
  	
  
n/a	
  	
   n/a	
  	
   11,625-­‐
affected	
  
	
  	
  
1853-­‐
employees	
  	
  
n/a	
  	
  
EOLWD-­‐DCS-­‐	
  
Career	
  Centers	
  
To	
  serve	
  as	
  the	
  States	
  delivery	
  system	
  for	
  
employment	
  &	
  training	
  services	
  to	
  employers	
  and	
  
job	
  seekers	
  	
  
9237	
   n/a	
  	
   6606-­‐
Job	
  
orders	
  
listed	
  	
  
n/a	
  	
   16,326-­‐
Customers	
  
entered	
  
employment	
  	
  
n/a	
  	
  
EOLWD-­‐DCS-­‐	
  
Workforce	
  Training	
  
Fund	
  
To	
  provide	
  employers	
  with	
  funding	
  to	
  assist	
  
training	
  employees	
  create	
  jobs	
  	
  
266	
  Co-­‐Served	
  
355	
  Grants	
  
Awarded	
  
1,407663.50-­‐
General	
  	
  
$758,639.91-­‐
Express	
  
$436,000	
  
HITG	
  	
  
???	
   ???	
   ???	
   ???	
  
EOLWD-­‐DIA	
  Dept.	
  
of	
  Industrial	
  
Accidents	
  
To	
  oversee	
  Workers	
  Compensa2on	
  System	
  in	
  MA.	
  	
   25	
   25,000-­‐per	
  
company	
  	
  
n/a	
  	
   n/a	
  	
  
	
  
4,000-­‐	
  
employees	
  
served	
  	
  
EOHED-­‐	
  MA	
  Office	
  
of	
  Business	
  
Development	
  
Strengthen	
  the	
  MA	
  economy	
  by	
  providing	
  highly	
  
responsive	
  pro-­‐	
  business	
  climate	
  that	
  s2mulates	
  
business	
  expansion	
  &	
  job	
  growth.	
  	
  
34	
  Projects	
   23-­‐Grants	
  
$17,763,089	
  
awarded	
  	
  
2814	
  	
   10497	
  	
   $746,150,901	
  	
  
EOLWD-­‐DCS	
  
Worksharing	
  
Program	
  
To	
  preserve	
  the	
  jobs	
  of	
  the	
  Commonwealth’s	
  
Workers	
  when	
  it	
  is	
  necessary	
  for	
  their	
  employer	
  to	
  
cut	
  payroll	
  costs.	
  	
  
47	
  Companies	
   2000	
  	
   2000	
  	
  
MassachuseZs	
  -­‐	
  Integrated	
  Dashboard	
  
11	
  11	
  
Na2onal	
  Associa2on	
  of	
  Workforce	
  Boards	
  (NAWB)	
  
	
  
Tim	
  Aldinger	
  
Chief	
  Learning	
  Officer	
  
	
  
Josh	
  Copus	
  
Vice	
  President	
  &	
  
Chief	
  Opera2ng	
  Officer	
  
	
  
12	
  12	
  
What	
  we	
  will	
  cover	
  in	
  the	
  next	
  hour	
  
•  Quick	
  review	
  of	
  suppor2ng	
  research	
  
•  The	
  alarmingly	
  simple	
  concept	
  of	
  Just	
  Add	
  One	
  
•  Local	
  Examples:	
  
–  Jefferson	
  County	
  
–  Stanislaus	
  County	
  
•  Discussion/Q&A	
  
•  GeLng	
  involved	
  in	
  the	
  na2onal	
  campaign	
  
13	
  13	
  
The	
  Big	
  Idea	
  of	
  “Just	
  Add	
  One”	
  
Alarmingly simple question: what would happen to our
local economies if every business in our region just added
one worker?
Video: http://www.justaddone.net/jao_video.asp
14	
  14	
  
Background	
  Research:	
  The	
  Jobs	
  Gap	
  
Insert	
  Slides	
  from	
  NAWB	
  
15	
  15	
  
Leadership	
  Capabili2es	
  of	
  Workforce	
  Boards	
  
16	
  16	
  
Weadership	
  
1. Adopt a Wide-Angle Point of View
2. Build Diverse Networks
3. Embrace Openness
4. Encourage Experimentation
5. Add Unique Value
6. Cultivate Next Generation Leaders
17	
  17	
  
Local	
  Examples:	
  Jefferson	
  County,	
  CO:	
  “Add	
  One”	
  
1.  Brief History
2.  Process
1.  Understand: Recognizing potential of one hire
2.  Engage: “Proof of Concept” and website
3.  Deliver: Retooling Biz Services
4.  Measure: Job Pledges
3.  Outcomes
1.  939 Jobs Pledged
2.  Deep partnerships formed across multiple
organizations
18	
  18	
  
Local	
  Examples:	
  Stanislaus	
  County,	
  CA:	
  “Stan	
  
Together”	
  
1.  Brief History
2.  Process
1.  Understand: “Multiplier Effect Framing”
2.  Engage: Significant media and targeted outreach
efforts
3.  Deliver:
4.  Measures: The position:
• did not exist, or had not been filled in the past 12 months;
• was permanent employment; and
• averaged at least 30 hours per week.
3.  Outcomes
1.  1,306 people in new positions in an area that had
been dealing with up to 16.4% unemployment!
19	
  19	
  
Joining	
  the	
  Na2onal	
  Effort	
  
Visit: www.justaddone.net!
20	
  20	
  
Thank	
  You	
  Teams!	
  
21	
  21	
  
Ques2ons	
  for	
  NAWB	
  
22	
  22	
  
What’s	
  Next?	
  	
  
23	
  23	
  
Thank	
  You!	
  
Ahmad	
  Mansur	
  
(510)	
  788-­‐2456	
  
ahmad_mansur@spra.com	
  
	
  
	
  
Kris@n	
  Wolff	
  
(503)	
  888-­‐1022	
  
kwolff@thinkers-­‐and-­‐doers.com	
  
	
  
	
  
24	
  24	
  
DOLETA	
  Team	
  
	
  
Gina	
  Wells	
  	
  
Megan	
  Lizik	
  	
  
Jonathan	
  Payne	
  
U.S.	
  Department	
  of	
  Labor,	
  ETA	
  
	
  

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Metrics, Dashboards & Business Engagement for Workforce Pros

  • 1. 1   May  3,  2013   Expanding  Business  Engagement  Ini2a2ve   US  DOL  Employment  &  Training  Administra2on  Expanding  Business  Engagement  Ini2a2ve   US  DOL  Employment  &  Training  Administra2on   Profiles  &  Metrics   Virtual  Learning  Series   Session  2         June  5,  2013  
  • 2. 2  2   DOLETA  Team     Gina  Wells     Megan  Lizik     Jonathan  Payne   U.S.  Department  of  Labor,  ETA    
  • 3. 3  3   Social  Policy  Research  Associates  (SPR)       Ahmad  Mansur   EBE  Project  Manager     Kris@n  Wolff     Technical  Assistance  &  Training     Sam  McCoy   Technical  Assistance  &  Training    
  • 4. 4  4   SubmiLng  Ques2ons   §  To  submit  a  ques2on  or  comment,   type  the  ques2on  in  the  text  box   §  Click  the  send  buRon.   §  Your  name,  the  text  and  your   ques2on  will  appear  on  your  screen,   indica2ng  successful  submission.   §  If  you’d  like,  you  may  choose  who   you  want  to  submit  the  ques2on  to   by  selec2ng  their  name  from  the   drop-­‐down  menu  in  the  “Start  Chat   with”  field  (default  is  “Everyone”)   Chat  Room   Send     BuRon   Text  Box   Drop-­‐Down     Menu  
  • 5. 5  5   It’s  geLng  HOT  in  here…   Avoiding  the  fire  drill:   •  Phone  muted  at  all  2mes  unless  speaking   •  Deac2vate  microphones  on  all  devices     •  Avoid  using  3rd  party  applica2ons.  Just  use  your  phone.   5
  • 6. 6  6   Avoiding  the  Fire  Drill:   6 •  Turn  off  all  microphones  including  webcams   &  computer  mics   •  Use  your  phone  to  dial  back  in  –  do  not  use   Skype,  etc.  
  • 7. 7  7   Agenda   ü  Overview:  Day  2  of  the  EBE  Virtual  Learning  Series!   ü  EBE  Dashboards  &  Metrics:  Team  MA   ü  Effec2ve  Prac2ce  Profile:  NAWB   ü  Q&A   ü  Closing  and  What  to  Expect  Tomorrow  
  • 8. 8  8   Overview:  Virtual  Learning  Series  &  Final  Session   Day   Theme   Day  1:  June  5th    Transforma2on  Stories   Day  2:  June  6th   MassachuseRs  on  Metrics   &  Mini  Profile   Day  3:  June  7th   Social  Media  That  Works  &     EBE  Case  Studies   Final  Session:     June  21,  2013   Review  of  progress  &  EBE  tools,   website  
  • 9. 9  9   Ken  Messina     Ken  Messina   Statewide  Rapid  Response  Manager   MassachuseRs  Division  of  Career  Services  
  • 10. 10   Department   Descrip@on   Business   Served  (2013)   Amount  of   Funding/   Grants   Awarded   Jobs  Created   Jobs  Retained   Employees   Served   Private   Investment   EOLWD  –  Rapid   Response  Team   Responds  to  lay-­‐offs  and  closing  around  the  state,   Also  involved  in  Lay-­‐off  Aversion  &  assis2ng  co.  w/ economic  development-­‐.   217  Lay-­‐off   49  Aversion   $832,115.00-­‐ RRSA-­‐Grants       6-­‐Companies     n/a     n/a     11,625-­‐ affected       1853-­‐ employees     n/a     EOLWD-­‐DCS-­‐   Career  Centers   To  serve  as  the  States  delivery  system  for   employment  &  training  services  to  employers  and   job  seekers     9237   n/a     6606-­‐ Job   orders   listed     n/a     16,326-­‐ Customers   entered   employment     n/a     EOLWD-­‐DCS-­‐   Workforce  Training   Fund   To  provide  employers  with  funding  to  assist   training  employees  create  jobs     266  Co-­‐Served   355  Grants   Awarded   1,407663.50-­‐ General     $758,639.91-­‐ Express   $436,000   HITG     ???   ???   ???   ???   EOLWD-­‐DIA  Dept.   of  Industrial   Accidents   To  oversee  Workers  Compensa2on  System  in  MA.     25   25,000-­‐per   company     n/a     n/a       4,000-­‐   employees   served     EOHED-­‐  MA  Office   of  Business   Development   Strengthen  the  MA  economy  by  providing  highly   responsive  pro-­‐  business  climate  that  s2mulates   business  expansion  &  job  growth.     34  Projects   23-­‐Grants   $17,763,089   awarded     2814     10497     $746,150,901     EOLWD-­‐DCS   Worksharing   Program   To  preserve  the  jobs  of  the  Commonwealth’s   Workers  when  it  is  necessary  for  their  employer  to   cut  payroll  costs.     47  Companies   2000     2000     MassachuseZs  -­‐  Integrated  Dashboard  
  • 11. 11  11   Na2onal  Associa2on  of  Workforce  Boards  (NAWB)     Tim  Aldinger   Chief  Learning  Officer     Josh  Copus   Vice  President  &   Chief  Opera2ng  Officer    
  • 12. 12  12   What  we  will  cover  in  the  next  hour   •  Quick  review  of  suppor2ng  research   •  The  alarmingly  simple  concept  of  Just  Add  One   •  Local  Examples:   –  Jefferson  County   –  Stanislaus  County   •  Discussion/Q&A   •  GeLng  involved  in  the  na2onal  campaign  
  • 13. 13  13   The  Big  Idea  of  “Just  Add  One”   Alarmingly simple question: what would happen to our local economies if every business in our region just added one worker? Video: http://www.justaddone.net/jao_video.asp
  • 14. 14  14   Background  Research:  The  Jobs  Gap   Insert  Slides  from  NAWB  
  • 15. 15  15   Leadership  Capabili2es  of  Workforce  Boards  
  • 16. 16  16   Weadership   1. Adopt a Wide-Angle Point of View 2. Build Diverse Networks 3. Embrace Openness 4. Encourage Experimentation 5. Add Unique Value 6. Cultivate Next Generation Leaders
  • 17. 17  17   Local  Examples:  Jefferson  County,  CO:  “Add  One”   1.  Brief History 2.  Process 1.  Understand: Recognizing potential of one hire 2.  Engage: “Proof of Concept” and website 3.  Deliver: Retooling Biz Services 4.  Measure: Job Pledges 3.  Outcomes 1.  939 Jobs Pledged 2.  Deep partnerships formed across multiple organizations
  • 18. 18  18   Local  Examples:  Stanislaus  County,  CA:  “Stan   Together”   1.  Brief History 2.  Process 1.  Understand: “Multiplier Effect Framing” 2.  Engage: Significant media and targeted outreach efforts 3.  Deliver: 4.  Measures: The position: • did not exist, or had not been filled in the past 12 months; • was permanent employment; and • averaged at least 30 hours per week. 3.  Outcomes 1.  1,306 people in new positions in an area that had been dealing with up to 16.4% unemployment!
  • 19. 19  19   Joining  the  Na2onal  Effort   Visit: www.justaddone.net!
  • 20. 20  20   Thank  You  Teams!  
  • 21. 21  21   Ques2ons  for  NAWB  
  • 22. 22  22   What’s  Next?    
  • 23. 23  23   Thank  You!   Ahmad  Mansur   (510)  788-­‐2456   ahmad_mansur@spra.com       Kris@n  Wolff   (503)  888-­‐1022   kwolff@thinkers-­‐and-­‐doers.com      
  • 24. 24  24   DOLETA  Team     Gina  Wells     Megan  Lizik     Jonathan  Payne   U.S.  Department  of  Labor,  ETA