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Human Resource Strategic Plan: Siemens




                            Vera Derpienski

                            Wanjiao Liu

                            Kimberly Znebel
                            MGMT4001 - Human Resource Planning

                            11/07/2011
Executive Summary

A strategic Human Resource plan aligned with organizational strategies

ensures ‘the right people are in the right place at the right time’. This holistic

approach to business management enables us to articulate a clear shared

strategy that supports and enables people, encouraging extraordinary

performance and results.



In order to connect a global community, be responsive to a dynamic economy

and be able to respond to threats and opportunities in the context of business

strategy as it relates to growth, innovation, and technology a completely

integrated, scalable HRIS platform is required




                                                                                     ii
TABLE OF CONTENTS

 INTRODUCTION................................................................................................................1
    1.1.Organization ...................................................................................................1
 SITUATIONAL ANALYSIS...................................................................................................3
    1.2.SWOT Analysis – Organizational Strategic Assessment.................................3
    1.2.1.SWOT Analysis – Human Resource Strategic Assessment...........................3
    1.3.TOWS Analysis – Tactical Alternatives...........................................................6
 HUMAN RESOURCE STRATEGY..........................................................................................7
    1.4.Human Resource Recommendation Plan.........................................................7




                                                                                                                          iii
Introduction

   1.1.Organization

“Siemens is one of the largest and most diversified companies in the world of electronics

and electrical engineering.” (Siemens, 2009-2011) Siemens operates in more than 190

many countries, including North and South America, Europe, Brazil, India, China, Middle

East, and is one of the leading suppliers in the energy, industry, and healthcare sectors. In

Canada alone, Siemens employs approximately 6,000 employees who work on designing

and installing complex systems for different industries and single individuals. Their

employees work at 1,640 different locations, which include 176 R&D facilities serving

millions of customers and industries around the globe by providing effective innovative

technological solutions.



Siemens Health Care products and services include: hearing technology, customer

solutions, imaging and therapy system, and the most innovative whole-body MR-PET

which provides precise diagnoses, helps to decrease waiting times and increase hospitals’

efficiency and effectiveness.



Siemens Industry products and services include: industrial water treatment, customized

motors Velaro high speed train that can travel up to 350km/h using 0.33L of gasoline per

100km.



Siemens Energy products and services include: HVDC transmissions, industrial gas

turbines, wind turbines, OSRAM (energy-saving lighting solutions), power transmission and

distribution, gas and oil.




                                                                                                1
Siemens Financial Services include: providing customers around the globe with capital to

purchase equipment, operate businesses, and improve infrastructure sector. For example,

Siemens “developed a financing structure for Russia’s state railway operator and played a

key role in an innovative wind power project in Grevenbroich, Germany. (Siemens Canada

Limited , 2009)



Siemens Real Estate Services include: providing and overseeing real estate services

around the globe, including construction of energy efficient buildings which can also be

used for office spaces. The company also offers Bosch home appliances, mobile phones

and much more.



The Company’s central office is located in Germany; however, it also has regional offices in

every country of its operation.



Siemens Headquarter in Germany               Siemens Canada Limited Headquarters
Siemens AG                                   1550 Appleby Line Burlington
Wittelsbacherplatz 2                         ON L7L 6X7
80333 Munich, Germany                        Tel.: +1 905 319-3600
Germany (German): +49 (800) 225 53 36        Fax: +1 905 319-7170.
International (English): +49 (69) 797 6660




                                                                                            2
Situational Analysis

         1.2.SWOT Analysis – Organizational Strategic Assessment

Location Factor                                       Type of Factor
                     Favorable                         Unfavorable
      Internal       Strengths                         Weaknesses
                       1. Innovation                      1. Unrealized ROI
                       2. Globalization                   2. Limited natural resources
                       3. Diversification                 3. Limitation of R&D centres
      External       Opportunities                     Threats
                        1. Acquisitions / joint            1. Intense competition
                           ventures                        2. Risks conducting business outside of
                        2. New contracts                      Germany
                        3. Alternative energy              3. Direct competition from emerging
                                                              markets



             1.2.1.SWOT Analysis – Human Resource Strategic Assessment

                  Strengths                                                Impact
One
Innovation                         Educated, skilled labour forces ensure continued pride in workmanship
                                   and quality of products and services.


                                   If one company wants to expand its business and makes more profits,
                                   being innovative is essential. However, if this company wants to
                                   innovate, the company needs to retain the outstanding engineers and
                                   performers. Therefore, HR department needs to adjust the company’s
                                   reward system in order to retain these engineers. For example, gain
                                   sharing, profit sharing and stock ownership.
Two
Globalization                      Opportunities to expand into EU, N. America, Pacific Rim & Asia
                                   HR planning should fit with the overall business strategies of Siemens.


                                   For example, it is important for the company to consider the local legal,
                                   political, economic and cultural factors in each country.
Three
Diversification                    Extensive business portfolio provides Siemens with multiple market
                                   opportunities that are less susceptible to unstable economic climates.


                                   As HR employees in Siemens need to understand the transformational
                                   and transactional roles within the HR function. Because Siemens has
                                   many sectors in its business, HR employees need to understand that the
                                   traits in different sectors are different. Therefore, HR should use different

                                                                                                                   3
administrative systems for different sectors.


                  Weakness                                                Impact
One
Low revenue in Pacific Rim &      Overlooked opportunities to create more revenue which creates the
Asia                              greatest ROI as a result of low labour costs


                                  Strategic: Implement a long-term HR Planning initiative to align with the
                                  business strategy. Each region has different traits. Most countries in Asia
                                  are developing countries and these countries have more population than
                                  Europe, so Asia has more potential markets. Siemens should pay more
                                  attention in Asian markets next year.
Two
Few natural resources             Essential to partner and create alliances


                                  Technology: One solution is to use current capabilities and develop
                                  alternative material synthetically. Describe the HR initiative in more
                                  detail
Three
Limitation of R&D centres         Unbalanced development of R&D centres and employees in Pacific Rim
                                  & Asia limits innovation and growth strategies

                                  Technology: To ensure the optimal distribution of technological
                                  information, HR should restructure the technological information system.
                                  For example, Siemens should recruit more engineers in Asia and Africa.
                                  Another way is to dispatch several engineers to Asia and Africa to train
                                  the local engineers.


                  Opportunity                                             Impact
One
Acquisitions and joint ventures   Co-operating cross-industries; Absorbing / attrition throughout EU, N.
to drive growth                   America, Pacific Rim & Asia


                                  Corporate Strategy leads to HR Strategy: Because Siemens co-
                                  operate internationally the current infrastructure limits communication
                                  resulting in different regions use the different strategies that are not
                                  always effective in realizing organizational goals.
Two
New contracts and orders          Flexible capital resource coupled with a well-educated and diverse skill
                                  set


                                  Human Capital: If Siemens recruits external employees or develops and
                                  trains internal employees on the job, the human capital capabilities of
                                  Siemens can be optimized. These employees could improve their skills
                                  and expand their knowledge. It is good for employees to be well-
                                  educated and develop a diverse skill-set. These employees then
                                  become more actively involved in Siemens business strategy.


                                                                                                                4
Three
Increasing demand for alternative   Legislation / government funding in support of green initiatives and
energy                              alliances in N. America


                                    Economic Climate: Anxiety about interest rates and unstable currencies

                                    adversely affect Siemens willingness to invest or borrow in support of

                                    business growth, invest in employees and capital investments. (Siemens,

                                    2011)


                     Threats                                                 Impact
One
Intense competition                 High labour costs directly impact the cost of products sold


                                    Human Capital: An initiative to implement a global training and
                                    development strategy to support internal growth to build and distribute a
                                    shared knowledge base increasing insourcing capabilities.
Two
Risks associated with               Complexities as a result of differences in economic structure, labour laws,
conducting business outside         and staffing expectations
of Germany
                                    Economic Climate: Siemens has to worry about the value of different
                                    currencies because it affects Siemens’ ability to buy & sell products
                                    internationally, and thus affects employment levels.
Three
Direct competition with             High quality products are produces at a relatively low cost
Pacific Rim & Asia
                                    Technology Factor: The ownership or the technological authority belongs
                                    to Germany, but the products are produced at Pacific Rim and Asia and
                                    protection of these rights are not guaranteed. Describe the HR initiative in
                                    more detail




                                                                                                                   5
1.3.TOWS Analysis – Tactical Alternatives

The implementation of a globally integrated HRIS platform allows us to align HR

strategy with organizational strategy providing us with the tactical advantage of

expanding internationally. Training can be standardized to ensure company culture of

high quality product and service is understood and maintained. Performance

management becomes more meaningful and employees are able to become more self-

directed and engaged. Communication is enhanced with a well-synchronized plan that

values employees, where all levels of the organization are on the same page and

working towards the same larger goals increasing retention rates, reducing costs,

improving productivity and is the ultimate competitive advantage.




                                                                                       6
Human Resource Strategy

HR steps to expand in emerging markets

Site selection                    Evaluating the talent pool

Labour laws and regulation        Visa and work authorizations

                                  Employment terms and employee entitlements

Staffing determination            Using expatriates

Recruitment and retention         Offer letters

                                  Salary and benefits


Source: PwC, International assignment perspectives, volume 3, 2009

Expanding into an emerging market may position an organization to move forward on the

global scene, but without an HR strategy, that move may turn out to be difficult and costly.



2
  PwC, “Redefining the people frontier: Human resources in emerging markets,”
International assignment perspectives, volume 3, July 2009.




    1.4.Human Resource Recommendation Plan

In order for Siemens to gain a competitive advantage and profitably manage a diversified

portfolio of business units their human resource strategy must align with the complexity of

their business strategy. A full-scale HRIS system that can be modular, dynamic and

responsive to the ever changing business environment and economy on a global level is an

essential tool towards achieving that objective. The cost of developing an in-house solution

in terms of time and money would be resource prohibitive considering the scope and scale

of this project. A Software as a Solution (SaaS) alternative is our recommended platform

choice. This service provides intuitive, integratable, scalable software without the


                                                                                               7
investment in full-scale development, time and labour cost, support, hardware, and software

licensing. Individual components can be tested and rolled out to the user community one

part at a time to allow for user acceptance testing and recommended modification

improvement to ensure a successful overall customer satisfaction. A fully integrated HRIS

system that is defined by organizational strategy can now be utilized tactically (refer to

TOWS analysis), by supporting business operations and day-to-day activities.

The functionality the HRIS system will provide support of this objective include:

   •   Open and transparent communication channels

   •   Support and recruitment, promotion, succession planning and retirement

   •   Project support to ensure the most qualified staff are available and have

       opportunities to participate

   •   A comprehensive compensation and benefits package that is directly tied to

       organizational and individual performance.



Communication and transparency allows business leaders to focus on growth, innovation

and technology. Self-service options permit for more engaged workforce, allowing them to

become more autonomous and effective in cross-functional teams. Training and

Development can be designed to be aligned to the development of internal competencies -

many of which are unique technical skills and cultural norms. Challenging assignments that

expand the capabilities of staff and realize corporate goals can be collaboratively designed

between divisional managers and staff. As these capabilities being developed, insourcing

potential becomes greater assuring opportunities to be more responsive to both the internal

and external environment. Insourcing capabilities will be a key competitive staffing

strategy supporting:

   •   Retention

   •   Promotion

   •   Retirement, and

                                                                                               8
•   Succession planning

by utilizing a corporate wide database of current skills.



The self-directed staff support features of this component of the HRIS platform will enable

management and staff to monitor required skills and address gaps to assure a continuous,

skilled, capable workforce. By proactively focusing on our internal workforce, external

recruitment can be more cost effective and productive. Recruitment campaigns can then be

targeted to our specific needs ensuring the best fit for both the organization and the new

recruits. This supportive and responsible approach to staffing strengthens retention by

allowing all staff to become more engaged, challenged and valued. In return, staff is able to

offer their optimal efforts towards organizational success.



The HRIS platform can also be integrated into the day-to-day business operation through

project support functionality. Innovation, diversification and globalization are strategically

our greatest strengths (refer to SWOT). While a skilled, highly educated workforce who

takes pride in their workmanship consistently providing quality products and services are

tactically our greatest strengths (refer to TOWS). To remain competitive on a global scale in

volatile economic markets being able to insource the most qualified staff for a project (R&D

and customer consultation) is a mandatory (or short-term) goal. Capitalization on this ability

by matching identified organizational and employee development needs ensures we

continue to expand on our insourcing capability (long-term goal).An additional indirect

compensation opportunity is realized with this approach.



To tie all these components together and complete the cycle, the compensation and

benefits program must be aligned with business and individual capabilities and

requirements. We now have in place all of the pieces that will support this continuous

objective with our HRIS system through the communication, staffing support, and project


                                                                                                 9
support functionality. Organizational goals are clearly continuously communicated and

understood. Increased retention is also achieved in terms of implicit rewards because

employees are more engaged, challenged and aware of what is required to achieve

personal success by contributing directly to organizational success.

An innovative proactive HR strategy that appreciates and realigns the benefit of our prime

asset- people is the greatest competitive advantage to drive company goals, realizing

optimal sustainability, viability and value.




                                                                                             10
References

Siemens. (2011). siemens.com. Retrieved November 1, 2011, from Global Website:
     http://www.siemens.com/about/en/businesses/sfs.htm?
     &lang=en_us&output=json&session-id=97fed8f67f37424a49530996f3e7c283

Siemens Canada Limited . (2009, June 1). Robert Hardt, Vice President, Industry Sector .
     Retrieved October 25, 2011, from www.siemens.ca:
     http://www.siemens.ca/web/portal/en/NewsEvents/Management/Industry/Pages/Rob
     ertHardt.aspx?&lang=en_us&output=json&session-
     id=97fed8f67f37424a49530996f3e7c283




                                                                                      11
Appendices
Appendix 1 - Assignment
                                              MGMT4001 — Human Resources Planning

                                                        FALL 2011 Group Project

Human Resource Planning objectives are strategic in nature, and most effective when linked with strategic, operational and day-to-day
work planning.

Objective
The objective of this assignment is for students to explore and demonstrate their understanding and application of the concepts,
approaches, skills and techniques required for a strategic approach to the Human Resource Planning in organizations.


Assignment
The project will be a case examination of an organization of your choice. You will be required to:
    1. Describe the organization
    2. Analyze the organization using a SWOT analysis
    3. Use your analysis to make recommendations regarding the firm’s human resources planning.

What is a SWOT analysis?
To prepare you for this assignment we will be going through how to do a SWOT analysis in class. There are also excellent sources on
the web to get you started. Google SWOT analysis and start reading!!

Assignment Details
Organization research will be based on secondary sources only (e.g., web sites, annual reports, news stories, print material); students will
not be required to enter an organization to collect primary data.

The project will be completed in groups of 4 students. Each group must choose a company and submit the company name and list of
team members by the beginning of Week 4.

As a minimum, the written report should include (Also, refer to the grading information below):

A description of the company (maximum length 250 words) including:
    •     Name, address and location details
    •     A description of what the company does, products, services etc.
    •     Market details such as where they operate, who buys their products etc.

      IMPORTANT NOTE – This summary must be in your own words, no cutting and pasting from the company web site.

A SWOT analysis of the organization including:
•   3 Strengths
         o    For each strength you must:
              1. Explain why it is a strength and justify it with company data.
              2. Describe an HR Planning initiative that will maintain, use or capitalize on that strength
•   3 Weaknesses
         o    For each weakness you must:
              1. Explain why it is a weakness and justify it with company data.
              2. Describe an HR Planning initiative that will improve the stated weakness
•   3 Opportunities
         o    For each opportunity you must:
              1. Explain why it is an opportunity and justify it with company data.
              2. Describe an HR Planning initiative that will exploit or benefit that opportunity
•   3 Threats
         o    For each threat you must:
              1. Explain why it is a threat and justify it with company data.
              2. Describe an HR Planning initiative that will mitigate that threat

A Recommended HR Plan
Given your findings, recommend an HR plan for your company.


The typed report must be submitted by dropbox no later than 11:59pm on Monday, November 7th, 2011. The report should be no
more than 10 pages (plus a cover page and a page for works cited). Please use a font size of 12. Source all your information. Use
endnotes and provide a list of works cited.




                                                                                                                                        12
Appendix 2 - Rubric

Evaluation
This project is worth twenty percent (20%) of the students overall grade.

Group Project Grading

 Weighting - %                               Requirement Description

        5                Submission of Group Work Organization template by week 3 in
                         the dropbox

        10               A description of the company (max 250 words) including:

                         Summary is in your own words, no cutting and pasting from
                                          the company web site.

        15               SWOT analysis - 3 Strengths
                         Explain why it is a strength and justify it with company data.
                         Describe an HR Planning initiative that will maintain, use or
                         capitalize on that strength

        15               SWOT analysis - 3 Weaknesses
                         Explain why it is a weakness and justify it with company data.
                         Describe an HR Planning initiative that will improve the stated
                         weakness

        15               SWOT analysis - 3 Opportunities
                         Explain why it is an opportunity and justify it with company data.
                         Describe an HR Planning initiative that will exploit or benefit that
                         opportunity

        15               SWOT analysis - 3 Threats
                         Explain why it is a threat and justify it with company data.
                         Describe an HR Planning initiative that will mitigate that threat

        15               A Recommended HR Plan
                         Given your findings, recommend an HR plan for your company.

        5                Overall Report Formatting

        5                Group Participation – Groupwork Participation Confidential
                         Assessment handed in in the DropBox

      100%




                                                                                                13

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Mgmt4001 Siemens Group Project Graded

  • 1. Human Resource Strategic Plan: Siemens Vera Derpienski Wanjiao Liu Kimberly Znebel MGMT4001 - Human Resource Planning 11/07/2011
  • 2. Executive Summary A strategic Human Resource plan aligned with organizational strategies ensures ‘the right people are in the right place at the right time’. This holistic approach to business management enables us to articulate a clear shared strategy that supports and enables people, encouraging extraordinary performance and results. In order to connect a global community, be responsive to a dynamic economy and be able to respond to threats and opportunities in the context of business strategy as it relates to growth, innovation, and technology a completely integrated, scalable HRIS platform is required ii
  • 3. TABLE OF CONTENTS INTRODUCTION................................................................................................................1 1.1.Organization ...................................................................................................1 SITUATIONAL ANALYSIS...................................................................................................3 1.2.SWOT Analysis – Organizational Strategic Assessment.................................3 1.2.1.SWOT Analysis – Human Resource Strategic Assessment...........................3 1.3.TOWS Analysis – Tactical Alternatives...........................................................6 HUMAN RESOURCE STRATEGY..........................................................................................7 1.4.Human Resource Recommendation Plan.........................................................7 iii
  • 4.
  • 5. Introduction 1.1.Organization “Siemens is one of the largest and most diversified companies in the world of electronics and electrical engineering.” (Siemens, 2009-2011) Siemens operates in more than 190 many countries, including North and South America, Europe, Brazil, India, China, Middle East, and is one of the leading suppliers in the energy, industry, and healthcare sectors. In Canada alone, Siemens employs approximately 6,000 employees who work on designing and installing complex systems for different industries and single individuals. Their employees work at 1,640 different locations, which include 176 R&D facilities serving millions of customers and industries around the globe by providing effective innovative technological solutions. Siemens Health Care products and services include: hearing technology, customer solutions, imaging and therapy system, and the most innovative whole-body MR-PET which provides precise diagnoses, helps to decrease waiting times and increase hospitals’ efficiency and effectiveness. Siemens Industry products and services include: industrial water treatment, customized motors Velaro high speed train that can travel up to 350km/h using 0.33L of gasoline per 100km. Siemens Energy products and services include: HVDC transmissions, industrial gas turbines, wind turbines, OSRAM (energy-saving lighting solutions), power transmission and distribution, gas and oil. 1
  • 6. Siemens Financial Services include: providing customers around the globe with capital to purchase equipment, operate businesses, and improve infrastructure sector. For example, Siemens “developed a financing structure for Russia’s state railway operator and played a key role in an innovative wind power project in Grevenbroich, Germany. (Siemens Canada Limited , 2009) Siemens Real Estate Services include: providing and overseeing real estate services around the globe, including construction of energy efficient buildings which can also be used for office spaces. The company also offers Bosch home appliances, mobile phones and much more. The Company’s central office is located in Germany; however, it also has regional offices in every country of its operation. Siemens Headquarter in Germany Siemens Canada Limited Headquarters Siemens AG 1550 Appleby Line Burlington Wittelsbacherplatz 2 ON L7L 6X7 80333 Munich, Germany Tel.: +1 905 319-3600 Germany (German): +49 (800) 225 53 36 Fax: +1 905 319-7170. International (English): +49 (69) 797 6660 2
  • 7. Situational Analysis 1.2.SWOT Analysis – Organizational Strategic Assessment Location Factor Type of Factor Favorable Unfavorable Internal Strengths Weaknesses 1. Innovation 1. Unrealized ROI 2. Globalization 2. Limited natural resources 3. Diversification 3. Limitation of R&D centres External Opportunities Threats 1. Acquisitions / joint 1. Intense competition ventures 2. Risks conducting business outside of 2. New contracts Germany 3. Alternative energy 3. Direct competition from emerging markets 1.2.1.SWOT Analysis – Human Resource Strategic Assessment Strengths Impact One Innovation Educated, skilled labour forces ensure continued pride in workmanship and quality of products and services. If one company wants to expand its business and makes more profits, being innovative is essential. However, if this company wants to innovate, the company needs to retain the outstanding engineers and performers. Therefore, HR department needs to adjust the company’s reward system in order to retain these engineers. For example, gain sharing, profit sharing and stock ownership. Two Globalization Opportunities to expand into EU, N. America, Pacific Rim & Asia HR planning should fit with the overall business strategies of Siemens. For example, it is important for the company to consider the local legal, political, economic and cultural factors in each country. Three Diversification Extensive business portfolio provides Siemens with multiple market opportunities that are less susceptible to unstable economic climates. As HR employees in Siemens need to understand the transformational and transactional roles within the HR function. Because Siemens has many sectors in its business, HR employees need to understand that the traits in different sectors are different. Therefore, HR should use different 3
  • 8. administrative systems for different sectors. Weakness Impact One Low revenue in Pacific Rim & Overlooked opportunities to create more revenue which creates the Asia greatest ROI as a result of low labour costs Strategic: Implement a long-term HR Planning initiative to align with the business strategy. Each region has different traits. Most countries in Asia are developing countries and these countries have more population than Europe, so Asia has more potential markets. Siemens should pay more attention in Asian markets next year. Two Few natural resources Essential to partner and create alliances Technology: One solution is to use current capabilities and develop alternative material synthetically. Describe the HR initiative in more detail Three Limitation of R&D centres Unbalanced development of R&D centres and employees in Pacific Rim & Asia limits innovation and growth strategies Technology: To ensure the optimal distribution of technological information, HR should restructure the technological information system. For example, Siemens should recruit more engineers in Asia and Africa. Another way is to dispatch several engineers to Asia and Africa to train the local engineers. Opportunity Impact One Acquisitions and joint ventures Co-operating cross-industries; Absorbing / attrition throughout EU, N. to drive growth America, Pacific Rim & Asia Corporate Strategy leads to HR Strategy: Because Siemens co- operate internationally the current infrastructure limits communication resulting in different regions use the different strategies that are not always effective in realizing organizational goals. Two New contracts and orders Flexible capital resource coupled with a well-educated and diverse skill set Human Capital: If Siemens recruits external employees or develops and trains internal employees on the job, the human capital capabilities of Siemens can be optimized. These employees could improve their skills and expand their knowledge. It is good for employees to be well- educated and develop a diverse skill-set. These employees then become more actively involved in Siemens business strategy. 4
  • 9. Three Increasing demand for alternative Legislation / government funding in support of green initiatives and energy alliances in N. America Economic Climate: Anxiety about interest rates and unstable currencies adversely affect Siemens willingness to invest or borrow in support of business growth, invest in employees and capital investments. (Siemens, 2011) Threats Impact One Intense competition High labour costs directly impact the cost of products sold Human Capital: An initiative to implement a global training and development strategy to support internal growth to build and distribute a shared knowledge base increasing insourcing capabilities. Two Risks associated with Complexities as a result of differences in economic structure, labour laws, conducting business outside and staffing expectations of Germany Economic Climate: Siemens has to worry about the value of different currencies because it affects Siemens’ ability to buy & sell products internationally, and thus affects employment levels. Three Direct competition with High quality products are produces at a relatively low cost Pacific Rim & Asia Technology Factor: The ownership or the technological authority belongs to Germany, but the products are produced at Pacific Rim and Asia and protection of these rights are not guaranteed. Describe the HR initiative in more detail 5
  • 10. 1.3.TOWS Analysis – Tactical Alternatives The implementation of a globally integrated HRIS platform allows us to align HR strategy with organizational strategy providing us with the tactical advantage of expanding internationally. Training can be standardized to ensure company culture of high quality product and service is understood and maintained. Performance management becomes more meaningful and employees are able to become more self- directed and engaged. Communication is enhanced with a well-synchronized plan that values employees, where all levels of the organization are on the same page and working towards the same larger goals increasing retention rates, reducing costs, improving productivity and is the ultimate competitive advantage. 6
  • 11. Human Resource Strategy HR steps to expand in emerging markets Site selection Evaluating the talent pool Labour laws and regulation Visa and work authorizations Employment terms and employee entitlements Staffing determination Using expatriates Recruitment and retention Offer letters Salary and benefits Source: PwC, International assignment perspectives, volume 3, 2009 Expanding into an emerging market may position an organization to move forward on the global scene, but without an HR strategy, that move may turn out to be difficult and costly. 2 PwC, “Redefining the people frontier: Human resources in emerging markets,” International assignment perspectives, volume 3, July 2009. 1.4.Human Resource Recommendation Plan In order for Siemens to gain a competitive advantage and profitably manage a diversified portfolio of business units their human resource strategy must align with the complexity of their business strategy. A full-scale HRIS system that can be modular, dynamic and responsive to the ever changing business environment and economy on a global level is an essential tool towards achieving that objective. The cost of developing an in-house solution in terms of time and money would be resource prohibitive considering the scope and scale of this project. A Software as a Solution (SaaS) alternative is our recommended platform choice. This service provides intuitive, integratable, scalable software without the 7
  • 12. investment in full-scale development, time and labour cost, support, hardware, and software licensing. Individual components can be tested and rolled out to the user community one part at a time to allow for user acceptance testing and recommended modification improvement to ensure a successful overall customer satisfaction. A fully integrated HRIS system that is defined by organizational strategy can now be utilized tactically (refer to TOWS analysis), by supporting business operations and day-to-day activities. The functionality the HRIS system will provide support of this objective include: • Open and transparent communication channels • Support and recruitment, promotion, succession planning and retirement • Project support to ensure the most qualified staff are available and have opportunities to participate • A comprehensive compensation and benefits package that is directly tied to organizational and individual performance. Communication and transparency allows business leaders to focus on growth, innovation and technology. Self-service options permit for more engaged workforce, allowing them to become more autonomous and effective in cross-functional teams. Training and Development can be designed to be aligned to the development of internal competencies - many of which are unique technical skills and cultural norms. Challenging assignments that expand the capabilities of staff and realize corporate goals can be collaboratively designed between divisional managers and staff. As these capabilities being developed, insourcing potential becomes greater assuring opportunities to be more responsive to both the internal and external environment. Insourcing capabilities will be a key competitive staffing strategy supporting: • Retention • Promotion • Retirement, and 8
  • 13. Succession planning by utilizing a corporate wide database of current skills. The self-directed staff support features of this component of the HRIS platform will enable management and staff to monitor required skills and address gaps to assure a continuous, skilled, capable workforce. By proactively focusing on our internal workforce, external recruitment can be more cost effective and productive. Recruitment campaigns can then be targeted to our specific needs ensuring the best fit for both the organization and the new recruits. This supportive and responsible approach to staffing strengthens retention by allowing all staff to become more engaged, challenged and valued. In return, staff is able to offer their optimal efforts towards organizational success. The HRIS platform can also be integrated into the day-to-day business operation through project support functionality. Innovation, diversification and globalization are strategically our greatest strengths (refer to SWOT). While a skilled, highly educated workforce who takes pride in their workmanship consistently providing quality products and services are tactically our greatest strengths (refer to TOWS). To remain competitive on a global scale in volatile economic markets being able to insource the most qualified staff for a project (R&D and customer consultation) is a mandatory (or short-term) goal. Capitalization on this ability by matching identified organizational and employee development needs ensures we continue to expand on our insourcing capability (long-term goal).An additional indirect compensation opportunity is realized with this approach. To tie all these components together and complete the cycle, the compensation and benefits program must be aligned with business and individual capabilities and requirements. We now have in place all of the pieces that will support this continuous objective with our HRIS system through the communication, staffing support, and project 9
  • 14. support functionality. Organizational goals are clearly continuously communicated and understood. Increased retention is also achieved in terms of implicit rewards because employees are more engaged, challenged and aware of what is required to achieve personal success by contributing directly to organizational success. An innovative proactive HR strategy that appreciates and realigns the benefit of our prime asset- people is the greatest competitive advantage to drive company goals, realizing optimal sustainability, viability and value. 10
  • 15. References Siemens. (2011). siemens.com. Retrieved November 1, 2011, from Global Website: http://www.siemens.com/about/en/businesses/sfs.htm? &lang=en_us&output=json&session-id=97fed8f67f37424a49530996f3e7c283 Siemens Canada Limited . (2009, June 1). Robert Hardt, Vice President, Industry Sector . Retrieved October 25, 2011, from www.siemens.ca: http://www.siemens.ca/web/portal/en/NewsEvents/Management/Industry/Pages/Rob ertHardt.aspx?&lang=en_us&output=json&session- id=97fed8f67f37424a49530996f3e7c283 11
  • 16. Appendices Appendix 1 - Assignment MGMT4001 — Human Resources Planning FALL 2011 Group Project Human Resource Planning objectives are strategic in nature, and most effective when linked with strategic, operational and day-to-day work planning. Objective The objective of this assignment is for students to explore and demonstrate their understanding and application of the concepts, approaches, skills and techniques required for a strategic approach to the Human Resource Planning in organizations. Assignment The project will be a case examination of an organization of your choice. You will be required to: 1. Describe the organization 2. Analyze the organization using a SWOT analysis 3. Use your analysis to make recommendations regarding the firm’s human resources planning. What is a SWOT analysis? To prepare you for this assignment we will be going through how to do a SWOT analysis in class. There are also excellent sources on the web to get you started. Google SWOT analysis and start reading!! Assignment Details Organization research will be based on secondary sources only (e.g., web sites, annual reports, news stories, print material); students will not be required to enter an organization to collect primary data. The project will be completed in groups of 4 students. Each group must choose a company and submit the company name and list of team members by the beginning of Week 4. As a minimum, the written report should include (Also, refer to the grading information below): A description of the company (maximum length 250 words) including: • Name, address and location details • A description of what the company does, products, services etc. • Market details such as where they operate, who buys their products etc. IMPORTANT NOTE – This summary must be in your own words, no cutting and pasting from the company web site. A SWOT analysis of the organization including: • 3 Strengths o For each strength you must: 1. Explain why it is a strength and justify it with company data. 2. Describe an HR Planning initiative that will maintain, use or capitalize on that strength • 3 Weaknesses o For each weakness you must: 1. Explain why it is a weakness and justify it with company data. 2. Describe an HR Planning initiative that will improve the stated weakness • 3 Opportunities o For each opportunity you must: 1. Explain why it is an opportunity and justify it with company data. 2. Describe an HR Planning initiative that will exploit or benefit that opportunity • 3 Threats o For each threat you must: 1. Explain why it is a threat and justify it with company data. 2. Describe an HR Planning initiative that will mitigate that threat A Recommended HR Plan Given your findings, recommend an HR plan for your company. The typed report must be submitted by dropbox no later than 11:59pm on Monday, November 7th, 2011. The report should be no more than 10 pages (plus a cover page and a page for works cited). Please use a font size of 12. Source all your information. Use endnotes and provide a list of works cited. 12
  • 17. Appendix 2 - Rubric Evaluation This project is worth twenty percent (20%) of the students overall grade. Group Project Grading Weighting - % Requirement Description 5 Submission of Group Work Organization template by week 3 in the dropbox 10 A description of the company (max 250 words) including: Summary is in your own words, no cutting and pasting from the company web site. 15 SWOT analysis - 3 Strengths Explain why it is a strength and justify it with company data. Describe an HR Planning initiative that will maintain, use or capitalize on that strength 15 SWOT analysis - 3 Weaknesses Explain why it is a weakness and justify it with company data. Describe an HR Planning initiative that will improve the stated weakness 15 SWOT analysis - 3 Opportunities Explain why it is an opportunity and justify it with company data. Describe an HR Planning initiative that will exploit or benefit that opportunity 15 SWOT analysis - 3 Threats Explain why it is a threat and justify it with company data. Describe an HR Planning initiative that will mitigate that threat 15 A Recommended HR Plan Given your findings, recommend an HR plan for your company. 5 Overall Report Formatting 5 Group Participation – Groupwork Participation Confidential Assessment handed in in the DropBox 100% 13