3. CHAIRMAN’S MESSAGE P.03
SUGAR, SPICE & BONHOMIE / P.04
SO MUCH MORE IN MAURITIUS P.08
ALL HANDS ON DECK / P.14
ANGSANA BLOOMS AGAIN P.18
CHARMS OF LUANG PRABANG, LAOS / P.20
ONLINE GIFTING P.21
'SIGNATURES' CONCEPT TO DEBUT IN KL / P.22
PROJECTS IN THE PIPELINE P.25
PEARLS OF PHUKET / P.26
A MALDIVIAN ADVENTURE P.28
OUR TURTLE FRIEND / P.29
HOLIDAY EATS & TREATS P.30
A TOUCH OF WELLNESS / P.32
SUSTAINABLE TOURISM P.34
PLANTING DEEP ROOTS / P.36
LIFESTYLE OF YOUR DREAMS P.40
HOT WINNING STREAK / P.42
BANYAN TREE GLOBAL P.44
P.3
FEATURE STORY
Chairman’s
Message
2012 HAS STARTED OUT
BEING A YEAR OF SOME
FIRSTS FOR THE BANYAN
TREE GROUP.
First: First Angsana
resort in Thailand.
The 409-room Angsana Laguna
Phuket has fully opened after a
major renovation program to all
the rooms, restaurants, pools,
ballroom … no corner was left
untouched. Two totally new
features which will serve the
entire 7-hotel Laguna Phuket
integrated resort: the two-
storey Tree House Kids Club
and Café, and the hip beach
club Xana.
Second: First resort in
Mauritius, the brand-new
Angsana Balaclava.
This spa-centric getaway with
52 suites and villa, restaurants
and award-winning Angsana
Spa, has opened on Turtle
Bay, in the north-western
coast of this culturally rich and
fascinating island in the
Indian Ocean.
The year began on a positive
note with awards and
accolades. 2011 closed with
international recognition from
the travel and leisure industry,
garnering us with 128 awards
for the year. Two months into
2012, we have received 20
awards which brings us to our
new milestone of 800 for
the group.
This vote of confidence from
guests and partners validates
our quality and value to
stakeholders. Thank you for
your patronage and we promise
to never let you down.
Ho Kwon Ping
EXECUTIVE CHAIRMAN
Fifth: First Banyan Tree
in India.
In late 2012 we will open
Banyan Tree Kerala – 60 pool
villas on its own island in the
famous backwaters. With our
own luxury houseboat and other
vessels, guests can explore the
backwaters with their idyllic
villages or the historic parts
of Kochi.
Sixth: First Banyan Tree
in Shanghai.
Located on the iconic Shanghai
Bund, and featuring some of the
largest rooms in the city, this
urban resort with its 130 rooms
and suites will establish our
brand leadership in cities. The
Banyan Tree Spa and rooftop
Vertigo bar- restaurant which
our loyal guests have long
associated with our city hotels,
will again be featured here upon
its opening in the autumn of
this year.
Seventh: First eGifting
online service.
Due to popular demand by
guests who want to give a
Banyan Tree experience to their
loved ones, we’ve introduced
online purchases of Banyan Tree
vouchers for our entire range of
products and services – not just
Banyan Tree Gallery products
but also spa treatments, villa
and suite stays: the entire
holistic range of what makes
our brand special. Special gifts
for special occasions.
Third: First project under
the new Signatures sub-
brand.
The Banyan Tree Signatures
Pavilion Kuala Lumpur will be
our first mix-use development
housing a 50-key luxury hotel
on the top floors of a 55-storey
building in the heart of the city
centre, with a Banyan Tree Spa,
the world-acclaimed Vertigo
rooftop bar-restaurant, and
more than 400 units of Banyan
Tree branded luxury residences.
Fourth: First resort in
Vietnam.
Later this year the Banyan Tree
L ng Cô and Angsana L ng
Cô will open with an 18-hole
championship golf course by
Nick Faldo. Modeled after the
pioneering Laguna Phuket
integrated resort, Laguna L ng
Cô will eventually have around 7
hotels and hundreds of private
residences. Positioned near the
two UNESCO World Heritage
cities of Hue and Hoi Ann, and
connected to the world via the
newly opened international
airport at Da Nang, this will be
our single largest new project
since our Phuket beginnings.
4. SUGAR,
SPICE &
BONHOMIEgreen fields of rustling sugar cane.
a turquoise blue ocean. white coral
sand beaches. black volcanic rocks.
brilliant red anthuriums… this is
the spectrum of island hues that
warms the heart of visitors to
this idyllic indian ocean isle.
Mauritius is an island that
draws you to its heart and
lives on in the memory. On
this hauntingly beautiful
isle, located off the east coast
of Africa, one can bask in
splendid isolation or explore its
seductive landscape.
The island that erupted from
the ocean about 13 million
years ago is beautifully shaped
by volcanic activity. Nature’s
jewel is ringed by a 330-km
coastline of white coral sand
beaches, majestic mountains,
lagoons and waterfalls,
picturesquely ringing the crater
of the extinct Curepipe
volcano. Stretching 45 km in
width and 65 km in length, it is
about three times the size
of Singapore.
Once a treasure island for
pirates, it was visited in the
10th century by the Arabs who
sought ebony and ambergris.
The Portuguese claimed the
island in 1505. The Dutch
followed (1598 – 1712) and
named the island Ile Maurice
after Prince Maurice of
Nassau and the Netherlands.
The colonialists hunted the
legendary, flavourful dodo bird
to oblivion but introduced
tobacco, cattle and sugar
– the backbone of the
island’s economy.
The French took over (1715-
1810) and their influence
lingers to this day in language,
cuisine and a lively local
community. The British
followed and ruled the
longest, making English the
official language. Mauritius
was proclaimed a republic as
recently as 1992!
Time moves slowly on this
dreamy island. Swaying
sheaves of sugarcane brush
past as we drive through lush
plantations where Creole
women in headscarves and
bright dresses slash at ripe
cane. Its multi-cultural charms
unfold as we whisk by sleepy
villages with concrete cottages,
shops with French signage,
Chinese stores, Christian
churches and Indian temples.
Our French-accented taxi
driver is happy to be an
unofficial guide. “5 is a lucky
number for Mauritians. Our
five resources are sugar,
textiles, tourism, tea and
fishing. Our five big towns are
Port Louis, Curepipe, Rose Hill,
Quatre Bornes and Vacoas. We
speak five languages - English,
French, Creole, Indian (Hindi
and Bhojpuri) and Arabic.”
Most popularly spoken are
Creole and French which add
colour to daily life!
The joy of travel has taken
Singaporean freelance writer,
Suna Kanga, to fascinating
destinations, including
magical Mauritius.
P.4
SUGAR, SPICE & BONHOMIE
P.5
FEATURE STORY
Sunset in Mauritius
5. “We celebrate Divali,
Thaipusam, Chinese Spring
Festival and Father Laval Day,”
he says, the last referring to the
festival in honour of a saint
with healing powers whose
shrine in Port Louis draws
devotees. The collective
participation by various groups
results in a fascinating
cultural mosaic.
Along the roadside, we pass
sari-clad women workers with
straw hats planting tufts of
grass. Indo-Mauritians
(Hindus and Muslims) who
arrived about 200 years ago
form a majority in the
population of 1.2 million, the
rest being Creoles (people with
African or European roots)
and Chinese.
Some of the world’s most
romantic beach hotels ring the
island which is protected by
an unending coral reef. New
gems are embellishing the
diadem of heavenly resorts.
The influx of sun-worshippers
from European capitals, served
by non-stop flights, imparts an
international air to the island.
Anthuriums, fruit and
Mauritian tea await our
arrival. Refreshed, we head for
the beach at sunset. Powdery
sand slips through the toes
as Mauritian magic begins
to work. The cool breeze and
the ocean’s salty sprays are
refreshing. Then it is time to
try an island brew, perhaps
coconut water with a splash of
Green Island rum and lime, or
chilled Phoenix beer.
Our days ebb away in a
hypnotic routine of sleep, eat,
laze and stroll. We bask in
isolation until there is an
inclination for social
interaction. The energetic go
diving, sailing or deep sea
fishing. Snorkellers return
with stories of darting fish with
amazing colours. The encircling
coral reefs keep the waters
warmandcalmforswimming.
Birdwatchers are rewarded
with glimpses of the Mauritius
Pink Pigeon, Mascarene
Paradise Fly Catcher and the
White-tailed Tick Bird, among
others. Avid golfers have a
choice of some one dozen
courses to play on!
A day is set aside to explore the
island. Renting a chauffeured
car, we visit the capital, Port
Louis, once an old colonial
harbour, where fascinating
aspects of Mauritian life are
animated by local colour.
A wide boulevard lined with
Royal Palm trees runs from the
city centre with cobbled streets,
to the harbour front.
Amazing beaches & waters
P.6
SUGAR, SPICE & BONHOMIE
For a serene interlude there
is Pamplemousses Botanical
Gardens, famous for its giant
water lilies. The gardens,
designed in the 18th century,
is also home to the unique
Talipot Palm that bursts
into gorgeous bloom once in
60 years. Tamarin Falls is
another delightful excursion
as is Chamarel, the home of
Coloured Earth, a geological
phenomenon in which
volcanic masses have imbibed
varied colours.
For Hindus, the Shiva Temple
at the foot of Grand Bassin Lake
is an important pilgrimage
centre serving the island’s
500,000 Hindus. Legend has it
that the lake was created when
Lord Shiva spilled drops of
water from India’s holy
Ganges River.
Roaming through the old
Central Market, we pass
displays of aromatic spices and
teas, sea shell jewellery, beach
wear and Madagascan leather
bags. Nearby Chinatown offers
a melange of souvenirs and
Chinese food. In contrast, the
Cauden Waterfront Complex
along the harbour is a
sophisticated, multi-purpose
development with fine
restaurants, boutiques, casino
and street entertainment.
There are several duty free
shops and shopping centres
around the island.
At night, Grand Baie is an area
with restaurants and bars
where visitors and local fun-
seekers go for entertainment.
Evenings flow with bonhomie
thanks to the warmth and
friendliness of the people, the
choice of French, Chinese,
African and Indian cuisine
and the beat of rhythmic
sega music.
For a breath of fresh mountain
air, we drive to Curepipe
and peer down the crater
of the extinct volcano. The
town’s name originated from
travellers who rested here and
took the opportunity to ‘cure
pipes’ while taking in the
scenic view.
Mesmeric Mauritius
is a destination that
draws many repeat
visitors. When I want
to take a mini-vacation
in my mind, I think
of this special island.
Sugar cane plantation
Dancers pulsing to the beat
7. Mauritius is a lovely holiday
destination for many reasons.
The beaches are legendary,
Mauritians are friendly and
the air quality in Mauritius
is ranked as one of the best in
the world by the World Health
Organisation. Now there is yet
another reason to visit.
Newly opened in December
2011, Angsana Balaclava is
a romantic and exclusive
hideaway nestled on the
northwest coast of Mauritius in
the secluded area of Turtle Bay
that boasts fair weather all
year round.
Honeymooners or spa
enthusiasts, look no further.
This charming intimate retreat
with hydrotherapy spa will
appeal to those seeking a chic
holiday experience while
surrounded by sandy beaches
and calm waters.
DELIGHTFUL DESIGN
Angsana Balaclava is the first
5-star boutique resort offering
52 suites and villa. Step into a
traditional Mauritian village
with its thatched roofs and
use of local artistry including
wrought iron entrance gates.
The expansive reception
features an arched roof, natural
stone floors, lava stone walls
and teak wood furniture
decorated with rattan style
woven leather.
Designed to reflect a Mauritian
feel and a sense of romance, the
architecture fuses Oriental,
Occidental and African
cultural influences. The views
of the ocean and mountains
beyond showcase sunset views
that stunningly light up the
entire resort in the evening.
That’s not all. The resort’s main
public area features as many as
3 overlapping swimming pools
separated by waterfalls, leading
from an expansive seawater pool
complete with sand to a lap pool
and then wading pool below.
Total serenity
P.10
SO MUCH MORE IN MAURITIUS
RESTFUL ROOMS
Just a short sandy walk to
the sea, the Beachfront Villas
are spacious and exotic with
mosaic tiled water features,
deep plunge pools and plush
day beds along with mood-
enhancing teardrop and
up-lighting designed by the
resident light architect. A
deep stone bathtub for two
overlooks a private infinity and
jetpool sited on a large private
sun deck.
For spa enthusiasts, the Spa
Suites offer a complimentary
90-minute massage per
person as part of the holiday
experience. Lastly, for the
pinnacle in exclusivity, the
Imperial Villa (772 sqm) is a
four-bedroom haven with three
private pools and a personal
butler for families and couples
travelling together.
DESTINATION DINING
Oryza restaurant is the main
dining venue of Angsana
Balaclava. Discover exotic
Asian fusion cuisine, together
with an extensive array of
international cuisine with
mouth-watering Western
favourites. Passion Grill
is set on a timber deck by
the poolside serving BBQ
specialties and fresh
local seafood.
The open grill kitchen allows
interaction with the chef
while the dishes are being
prepared. For dining with a
difference, guests can opt for
Destination Dining - highly
personalised service at a special
table set up in the middle of
Laguna Pool or on the beach.
Bespoke in-room dinners create
the perfect canvas for romance
while attentive staff are at
hand to meet every need.
guests can choose from 18 garden
suites (72sqm), 21 spa suites (84sqm),
12 exclusive beachfront villas (127 – 179sqm)
and 1 imperial villa (772sqm) – most of which feature
private plunge pools and are staggered to lend
an extra sense of space and privacy.
Garden Suite
Oryza
8. P.13
FEATURE STORY
EXCITING EVENTS
The resort is a stone’s throw
from exhilarating water
sports activities such as
complimentary snorkelling,
water-skiing, glass bottom boat
trips, windsurfing and sailing
or deep-sea fishing. Scuba
diving is available at
an additional charge.
On land, enjoy adventure
bike tours and cooking
classes. To actively be a part
of sustainable tourism, join
the resort’s conservation
team to learn about the
Mauritian ecosystem via
environmental rehabilitation
and management of the
local habitat. The initiatives
include coral planting and
there will also be snorkelling
safaris to learn about the
rich biodiversity of the
neighbouring marine world.
Angsana Balaclava also
provides a picturesque
backdrop to small intimate
weddings amongst closest
friends and loved ones, or
to bigger parties privatise
the whole resort to mark
that special day in the most
unforgettable way!
For corporate events, there is a full-day
meeting package including lunch, coffee
breaks and complimentary wireless
internet in the meeting room. Themed
events such as BBQ Night or Mauritian
Beach Fair are also possible so as to add
that extra punch to special occasions.
SIGNATURE SPA
The Angsana Spa offers nine
treatment rooms (three double
rooms and six single rooms), a
yoga pavilion, a restorative
vitality pool with different
water jet stations and
a hammam. Expert spa
therapists, trained at the
renowned Banyan Tree Spa
Academy in Phuket, offer Asian
and Ayurvedic spa treatments
using local ingredients from
botanical coconut, ylang ylang
& sugar cane to marine elements
such as seaweed and mud.
Sign up for Angsana Balaclava’s
signature spa packages. Guests
will enjoy the ultimate spa
experience with Angsana Spa
Journeys which include
accommodation, wellness
activities like yoga and holistic
signature treatments for
complete physical, mental and
spiritual renewal.
HOTEL RESERVATIONS
Angsana Balaclava definitely
adds a breath of fresh air
to Mauritius. To book, email
reservations-balaclava@
angsana.com.
Poolside
Beachfront Pool Villa
9. ALL HANDS
ON DECK
TO WOW
GUESTSthe new angsana laguna
phuket opens with a bang
As it celebrates its first months
in operation, Angsana Laguna
Phuket is pulling out all the
stops to become not only the
newest but also the most
inspiring property within
Laguna Phuket, one of Asia’s
largest integrated resort
playgrounds.
This new flagship property in
Angsana Hotels and Resorts’
portfolio is off to a good start,
with all dining options and
room categories fully
operational on the heels of an
extensive refurbishment costing
USD 30 million. It has been
enjoying rave reviews from
guests since opening its doors
on 1 December 2011.
P.14
ALL HANDS ON DECK TO WOW GUESTS
The Angsana Two-Bedroom
Lofts provide generous
living space for families
and friends with sufficient
room for individual privacy,
complemented by a roof top
terrace. The Angsana Suite
or the Presidential Suite
offer expansive views over
the lagoon and picturesque
gardens, and the three-
bedroom Angsana Pool
Residences feature private
pools and gardens with
views of the Laguna Phuket
championship golf course.
Finally, the Angsana Grand
Pool Residence offers four
bedrooms, a private kitchen,
sun deck and an outdoor sala.
So much room for a fun and
relaxed gathering of family and
friends, and time to order in the
poolside In-Villa Barbecue!
WIDE VARIETY OF
DINING VENUES
The all-day-dining restaurant,
Market Place, exudes the
charm of a traditional Thai
street market and offers
international cuisine.
Located on a picturesque patio
overlooking the lagoon, guests
can sample dishes that take
their inspiration from Indian,
Middle Eastern, Southeast
Asian, Japanese, European
and Southern American
culinary traditions.
Bodega & Grill is the only place
on the island of Phuket that
offers premium char-grilled
steaks in portions of up to
1.2kg, roasted fish and seafood
from a special wood-fired oven.
The dishes are presented on
large cast iron skillets resting
on wooden platters. Guests
may select their own steak
knives from a distinctive
selection, designed for specific
cuts of meat, adding to the
restaurant’s unique dining
experience. Makes for a truly
interesting dining experience!
Other dining options include
Poolside for casual al fresco
meals and Loy Krathong Bar
for innovative cocktails. Just
a five minute boat ride across
the lagoon, Canal Bakery offers
freshly baked pastries and
breads, premium coffee, fresh
juices, healthy yet delicious
sandwiches and salads.
Beachside restaurant Baan
Talay features an authentic
Thai menu with freshly-caught
seafood from the Andaman
Sea. Have your fill of the
freshest lobster, tiger prawn,
crab and other local
seafood delights.
The location and scale are ideal.
Nestled on the shores of the
lovely Bang Tao Bay, the stylish
hotel which occupies the site
of the former Sheraton Grande
Laguna Phuket, is the largest
Angsana property in Southeast
Asia with 409 rooms and suites.
SOMETHING FOR EVERYONE
Tendifferentroomcategoriesoffer
a plethora of accommodation
options. The 40 sqm Laguna
Room is ideal for couples while
the 45 sqm Laguna Premier
Room is recommended for
families. Honeymooners can
enjoy the 88 sqm two storey
Angsana One-Bedroom Lofts
which are sited directly on
the lagoon.
Laguna Phuket
Laguna Room
10. The resort’s beach club, XANA, is slated to open
in April 2012. Featuring spacious sun lounges
and plush daybeds, the beach club will be the
talk of the island and around, and is set to offer a
fusion of Mediterranean and Thai cuisine.
CHILDREN’S PARADISE
The Tree House Kids Club is
designed to give children aged
one to 16 a mix of fun activities
and learning opportunities.
Offering generous play space
over two storeys, it features
its very own check-in area
for the little ones. The club
features four separate areas
for kids of different age
groups, and they are linked by
a covered walkway leading
to a kid’s library, arts and
crafts laboratory, and
internet/video corner.
Taking centre stage is a covered
performance area where
children have the opportunity
to put their talent onshow.
The Tree House Café on the
second floor, serves up all-
time favourites from hot dogs
and hamburgers to delicious
milkshakes.
RESCUING THAILAND’S
‘DUMBO’
The Tree House Kids Club
also offers the opportunity
for children to play with baby
elephants Chokdee and Yindee
who are housed in Laguna
Phuket. Kids can take walks
along the beach at Bang Tao
Bay with the animals, or watch
as they bathe in the Andaman
Sea. The rescue of Chokdee
and Yindee is but one example
of the resort’s commitment to
sustainable development on
the island.
Angsana Spa
Tree House Kids Club
P.16
ALL HANDS ON DECK TO WOW GUESTS
RELAX AND REJUVENATE
The new Angsana Spa
embraces a tropical garden
spa concept and features a
vibrant contemporary design.
Treatments are based on
aromatherapy and highlight a
fusion of wellness techniques
from East and West. Offering
12 indoor treatment rooms
comprising seven double
and five single suites, each
equipped with shower facilities
for added privacy, the spa also
features a signature rain mist
facility, steam room, sauna and
a beauty salon.
The signature Angsana Massage targets the
body’s key pressure points to strengthen inner
“qi” or energy, and the innovative Bamboo
Massage uses the soothing touch of warm
bamboo and therapeutic long, firm massage
strokes to ease stiff muscles and stimulate blood
circulation. Private yoga classes for adults and
children alike are also on offer, along with
a range of family and kids’ spa packages for
pampering with loved ones.
The Angsana Gallery showcases exclusive
resort and Asian-inspired spa merchandise
so guests may re-create the Angsana Spa
experience in the comfort of their home.
Enquiries and reservations
for Angsana Laguna Phuket
may be made via reservations-
lagunaphuket@angsana.com,
telephone +66 7632 4101 or
online at angsana.com.
Playtime with Chokdee
11. A small-scale but top-
quality hotel bearing
the Angsana brand
was unveiled recently.
Angsana Hangzhou,
the second resort
of the Banyan Tree
group after Banyan
Tree Hangzhou,
charms guests with
its art decor and ideal
location next to the
famed Xixi National
Wetland Park.
Angsana Hangzhou, located
in the western part of
Hangzhou only 6 km from
the city’s bustling downtown
area and sited within the
Westbrook Resort complex in
the renowned Xixi National
Wetland Park, is ideal for
young travellers, couples, and
small groups.
It is boutique-sized with edgy
interior design to target the
younger travellers looking
for an exclusive and unusual
holiday experience, yet
retaining its sense of place.
ANGSANA
BLOOMS
AGAIN2ND
RESORT OPENS
IN HANGZHOU
Lobby
P.18
ANGSANA BLOOMS AGAIN
CHARMED IN CHINA
All 59 tastefully decorated
rooms at Angsana Hangzhou
feature art objects reflecting
China’s rich artistic heritage
coupled with modern
conveniences. Each floor is
colour-themed, with poppy
red and lapis lazuli blue, the
dominant colour schemes for
room interiors.
A sense of calm pervades with
soothing historical paintings
of the Xixi wetlands and carved
wooden panels. Oversized
bathtubs with separate showers
and iPod docking stations are
included for the savvy traveller
who appreciates comfort and
style. Each room features an
outdoor balcony framed by a
Chinese balustrade.
RICE IS NICE
The resort features several
dining options. The Pavilion
restaurant, an all-day dining
venue serving a broad
cross-section of popular
international fare, also houses
the Rice Bar where creative
grain recipes are available.
Dishes such as Hainanese
Chicken Rice and Angsana
Fried Rice showcase the
versatility of this ubiquitous
grain, much loved and
consumed all over Asia!
The Lunar Bar features
artisanal cocktails, wines and a
good selection of Shaoxing
wines, a fermented varietal
produced since dynastic times
from rice, along with
complimentary local desserts
and refreshments. A rooftop
swimming pool with hot tub
and poolside lounge on the
third floor of the resort is an
idyllic spot for guests looking
to enjoy a swim, sunbathe or
practice yoga surrounding by
the region’s lush countryside.
Breeze, the poolside bar serving
a variety of soft drinks and
cocktails, is ideal for
refreshment after a swim.
HANGZHOU’S
ATTRACTIONS
Nearby attractions include
West Lake, Hangzhou’s
most renowned attraction,
which comprises over 5.6 km
of meandering waterways
and foliage reminiscent of
traditional Chinese paintings
from a bygone era. The
West Lake Classic full day
tour encompasses a range
of handpicked experiences.
Guests may visit Lingyin, a
1,000-year old Buddhist temple
containing numerous pagodas,
grottoes and a monastery
before heading to the tranquil
green fields of Long Jing Tea
Village for a hearty lunch and
steaming cup of tea.
The next stop is Leifeng Pagoda
offering a bird’s eye view of the
lake, followed by a relaxing
boat trip on its peaceful waters.
The day ends with a stroll
through Hefang’s historical
Old Street, where handicraft,
local food and traditional
Chinese medicine shops await.
Other places of interest include
Zhejiang Provincial Museum,
Guo’s Villa, Hu Xue Yan Old
Residence, Hu Qin Yu Tang and
Yu Street.
For a holiday that is scenic and
restful, allowing you to soak in
the culture and people of the
land, visit the new Angsana
Hangzhou.
DID YOU KNOW?
The first Westerner to
visit Hangzhou was Italian
explorer Marco Polo who
described Hangzhou as
“the City of Heaven,
the most beautiful
and magnificent
in the world.”
Hangzhou’s Xixi Wetland
is where the Dragon Boat
Festival first originated
in 1465.
12. In the charming town of Laos’
Luang Prabang is Maison
Souvannaphoum, the former
residence of the late Prince
Souvannaphouma who was
also the Prime Minister of
Laos. This colonial mansion
influenced by French
and Laotian cultures has
just completed a careful
refurbishment of the resort’s
rooms, gardens, spa and
facilities. The hotel continues
to retain its old world charm
while offering the comforts
and conveniences of
modern living.
Opened in 2005, Masion
Souvannaphoum is an
exclusive hotel featuring 22
rooms and suites. Relax in
one of these stately rooms
after touring Luang Prabang,
a UNESCO World Heritage
site - widely regarded as one
of the most captivating cities
in Southeast Asia. It was the
capital of Laos from the 14th
century till the abolition of the
monarchy in 1975.
A spiritual centre for
Buddhists, Luang Prabang
is home to a monastic
community of approximately
1,000 monks. Hop on a bicycle,
ride along the meandering
rivers and watch saffron-robed
monks chant ancient sutras
in ornate Buddhist temples as
bells, gongs and drums chime
harmoniously.
Enquiries and reservations for Maison Souvannaphoum Hotel may be made via
reservations-maison@angsana.com, + 856 71 254 609 or online at angsana.com
Heritage hotel Maison Souvannaphoum is even
more inviting after its recent refurbishment
LAOS
THE CHARMS
OF LUANG
PRABANG
P.20
CHARMS OF LUANG PRABANG, LAOS
P.21
FEATURE STORY
Online Gifting
Takes Off for
Immediate
Delivery
Surprise friends and family with
the newly-launched Banyan Tree
online gifting service.
Looking for a simple yet stylish
way to show appreciation
or affection? There is no
better way to wow family and
business associates than with
Banyan Tree’s newly-launched
gift vouchers, made all the
easier with a convenient online
purchase process.
Issued in values ranging from
US $50 – 3,000, the vouchers
can be used at all participating
Banyan Tree resorts, Banyan
Tree Gallery retail outlets and
Banyan Tree Spas worldwide.
Fancy bestowing a romantic
weekend getaway at an
exclusive Banyan Tree resort,
a relaxing treatment at an
award-winning Banyan Tree
Spa or a meaningful hand-
crafted Banyan Tree Gallery
souvenir? What about an
intimate dinner at a resort
restaurant and off-site dining
destinations, adventurous
activities at nearby natural and
exotic environments, or home
furnishings customised by
the group’s retail arm?
It’s all covered!
The online purchase process is
quick, easy and fuss-free, with
absolutely no shipping costs.
This means the recipient gets
to enjoy 100% of the value from
you. Payment can be made by
utilising Visa, Mastercard or
American Express credit cards.
As the giver, you have
flexibility to select the voucher
value, hand-pick your preferred
stationery, choose the desired
date of delivery and customise
your greeting message. As
soon as the purchase process
is completed, the recipient
will receive the voucher via a
heartwarming personalised
email from you!
To buy, visit the
group’s homepage
www.banyantree.com
and access the gifting tab for
instructions. Then sit back,
relax and wait for the profuse
and heartfelt thank-you to
come through!
Gifting made easy…
the Banyan Tree way!
13. Banyan Tree Signatures Pavilion Kuala Lumpur
Standfirst: hotel-plus-residence
property Banyan Tree
Signatures Pavilion Kuala
Lumpur to be developed by
Lumayan Indah. Lumayan
Indah Sdn Bhd and Banyan
Tree Holdings are collaborating
to introduce a luxurious
project. Banyan Tree Signatures
Pavilion Kuala Lumpur, located
in a prime area in the Golden
Triangle of Kuala Lumpur,
is expected to open before
end 2016.
Banyan Tree Signatures is the
new mark of an innovative
product concept reserved for
mixed-use developments which
offer a suite of diverse yet
complementary facilities and
services in the heart of cities
– typically an award-winning
spa, a retail gallery and a
destination roof-top restaurant
anchored by an iconic hotel and
primary luxury residences.
This collaboration marks
Banyan Tree’s first foray into
Malaysia, and the choice of
Kuala Lumpur as the destination
follows on the footsteps of
successful launches of Banyan
Tree’s urban resorts in gateway
cities such as Bangkok, Seoul
and Macau.
“Residents, city dwellers and
guests can look forward to
taking respite from the fast
pace of life with luxury spa
treatments from the Banyan
Tree Spa – again a first in
Malaysia. At Banyan Tree
Signatures Pavilion Kuala
Lumpur, both residents and
guests will enjoy a holistic
lifestyle that encompasses
dining, shopping and
relaxation delivered with
the signature Banyan
Tree service standards,”
explained Mr Ho Kwon Ping,
Executive Chairman,
Banyan Tree Holdings.
‘SIGNATURES’
CONCEPTTO DEBUT IN KUALA LUMPUR
Tan Sri Datuk Aziz Ismail,
Chairman of Lumayan Indah,
adds that the collaboration
is a natural way forward for
the company as it seeks to
continuously be known as
a developer of world-class
projects. Lumayan Indah
is proud to introduce to
Malaysians the Banyan Tree
experience and that Malaysia
has been chosen to be the
first country in the world to
launch Banyan Tree’s first
project branded under the
‘Signatures’ concept.
14. TALLEST RESIDENTIAL
BUILDING
The first Banyan Tree
Signatures in Kuala Lumpur is
poised to set a new benchmark
in the vibrant shopping hub
of Bukit Bintang, right in the
heart of the city. Standing tall
and elegant at 55 storeys, the
freehold building will exceed
240m and has the honour of
being the tallest residential
building in Kuala Lumpur.
Banyan Tree Residences come
partially furnished with
top end European imported
kitchens, wardrobes, electrical
appliances, sanitary ware and
fittings. Exclusively for the
residences, facilities include
a 58m infinity pool, meeting
rooms, gymnasium and
dance studio, set amidst water
features and green lawns.
NEW BRAND OPTION
Banyan Tree, renowned for its
resorts in exotic locations, is
gaining a strong reputation in
world capitals. The first Banyan
Tree hotel to adopt this resort-
in-a-city model was Banyan
Tree Bangkok and the most
recent is Banyan Tree Macau,
Macau’s first 5-star all suite
urban resort in the heart of
Cotai City opened in September
last year.
Mr Ho added: “With Banyan
Tree Signatures, we are now
able to offer a full array of
branded options for city
locations, from full-service
hotels as in Bangkok, Shanghai
and Tianjin, to urban resorts
like Seoul and Macau, and also
hotel-plus-residences in Kuala
Lumpur.”
With more than 30 resorts and
hotels, Banyan Tree is currently
on an aggressive expansion
phase, and expects to double
its number of properties by
2013. Banyan Tree Signatures
gives impetus to this growth,
lending itself favourably to
suitable premier developments
in cities worldwide so more
guests can have the privilege
to savour the Sanctuary for the
Senses experience synonymous
with Banyan Tree.
banyan tree signatures hotel boasts a first-
ever couture concierge service which includes
limousine, yacht and private jet booking facilities.
a private link bridge to pavilion kuala lumpur
also offers its residents a world class
shopping experience and conveniences within
walking reach.
This distinguished structure
houses the Banyan Tree
Residences and Banyan
Tree Signatures Hotel. It is
complemented by a world-
class spa, heated pool,
comprehensive amenities,
as well as a rooftop gourmet
restaurant and sky bar with
sweeping panoramic views at
level 55.
Sky Bar & Restaurant
P.24
'SIGNATURES’ CONCEPT TO DEBUT IN
KUALA LUMPUR
P.25
FEATURE STORY
banyan tree
north bund
china
Banyan Tree North Bund
will anchor an area slated for
transformation into a high-
end leisure and residential
destination on the Shanghai
Bund. This urban resort
is expected to set a new
benchmark for city-based
retreats. Overlooking the
Huangpu River along a 1.8km
belt of lush greenery, the hotel
offers 130 rooms and suites
with unobstructed views of
the renowned river and direct
access to the waterfront and
park nearby. The hotel will also
feature the award-winning
Banyan Tree Spa, Banyan Tree
Gallery and various signature
restaurants. Scheduled to open:
Q3 2012
OTHER PROJECTS
IN THE PIPELINE
banyan tree
kerala
india
Located in Kochi on the west
coast of India, Banyan Tree
Kerala is just a 45 minute drive
from the airport and another
20 minutes by speed boat to
the resort. Featuring a one
resort - one island concept,
guests sail into the lobby
through tranquil backwaters,
making for a dramatic arrival
experience. Designed as a
luxurious all-pool villa resort,
Banyan Tree Kerala features
unobstructed views of the
surrounding backwaters and
offers the utmost in privacy
and exclusivity. Adding
to its appeal as a wellness
destination, the resort features
the first Banyan Tree Spa with
a dedicated Ayurvedic Centre.
Scheduled to open: Q4 2012
banyan tree
l ng cô
vietnam
The first Banyan Tree resort
in Vietnam, Banyan Tree L ng
Cô is part of Laguna L ng Cô,
a 288 hectare integrated resort
and hotel development situated
on renowned China Beach,
just 60 minutes from Da Nang
International Airport. Bound
by the breathtaking beauty of
L ng Cô Bay and a backdrop
of rice fields, local villages,
rugged hills and forested land,
the resort serves as an idyllic
place from which to explore
three UNESCO World Heritage
sites nearby: the picturesque
town of Hoi An, the historic
hills of My Son Sanctuary and
the old imperial capital of Hue.
Scheduled to open: Q4 2012
15. Pearls of
Phuket for
the Picking
guests are spoilt for choice when it
comes to different holiday concepts,
experiences and accommodation!
Thailand’s Phuket island holds
a special place in the hearts of
Banyan Tree fans. It was here
that the first Banyan Tree
resort, and the flagship, opened
in 1994 as part of the Laguna
Phuket integrated resort
development, paving the way
for the resort chain that is now
known the world over for its
signature blend of romance,
rejuvenation and exotic
holiday destinations.
Today, Banyan Tree Phuket
continues to re-invent itself,
expanding on its success as a
Sanctuary for the Senses, in
order to give guests something
new and unique to look
forward to. Those looking for
a private resort away from the
masses will be enthralled by
DoublePool Villas by Banyan
Tree while avid spa goers can
‘spa’ to their heart’s content
with a new buffet concept at
the Banyan Tree Spa Sanctuary.
DOUBLEPOOL VILLAS
BY BANYAN TREE
Near enough to the popular
Bang Tao Beach yet hidden from
the world lies the exclusive
oasis “DoublePool Villas by
Banyan Tree”. Designed for
guests looking for privacy, this
24-villa boutique resort provides
an intimate environment to
relax away from prying eyes.
The experience begins when
you touch down at Phuket’s
airport – a personal driver will
be waiting to whisk you directly
to your villa where a 24-hour
dedicated host will check you in.
DoublePool Villa, Your Private Resort
P.26
PEARLS OF PHUKET FOR THE PICKING
P.27
FEATURE STORY
Step in and be wowed.
Measuring between 1,300 and
2,500 sqm, each DoublePool
Villa offers a private expansive
tropical garden featuring
a luxurious infinity pool.
Surrounded by a wading pool,
the bedroom sits central to
the villa with direct pool
access from the foot of the
bed. In addition to a private
wading pool, a second 15 m
infinity edge pool with jacuzzi
overlooks the lagoon and
manicured grounds in front.
Be sure to let your villa host
know how you would like
breakfast to be served, or if
anything in your luggage needs
attending to, they will be only
too pleased to assist to make
your stay comfortable.
Retreat in splendid isolation
and indulge your every desire.
BANYAN TREE SPA
SANCTUARY
If a spa holiday is your heart’s
desire, then turn to this resort.
Calm your soul, uplift your
spirits and soothe your mind
at Banyan Tree Spa Sanctuary
created by the internationally
acclaimed and award-winning
Banyan Tree Spa to elevate spa
holidays to a new level. Banyan
Tree Spa Phuket’s treatment
pavilions are re-creations of royal
Thai salas in all their splendour.
Succumb to the workings of
timeless techniques steeped in
Asian traditions and let the
subtle fragrance of Thai flowers
coax you into deep reverie.
Extra energy can be used to
stretch out those limbs with a
private in-villa pilates lesson or
to join the yoga classes guided
by a trained yogi. Other wellness
choices at this resort include a
consultation with an Ayurvedic
doctor, healthful organic meals
and a “Spa-all-you-can” menu
– unlimited 90-minute session
massages in-villa daily.
HOTEL RESERVATIONS
For reservations of either
DoublePool Villas or Spa
Sanctuary, please call
+66 76372400 or email
reservations-phuket
@banyantree.com.
DoublePool Villa
Banyan Tree Spa Sanctuary
16. ALL ABOARD FOR A
Maldivian
Adventurecalling all avid adventurers, seafarers
and divers! banyan velaa, a 30 m
seafaring ketch designed for superior
sailing and comfort, has been elegantly
refurbished to carry her guests in style.
as the only turkish gulet in the maldives
archipelago, the classic flagged double-
mast yacht is primed for unique one, two
and three-night adventure cruises.
Venture out to the most
stunning dive spots of the
North and South Male atolls.
Witness white tip sharks,
barracuda, stonefish and
turtles at Maaya Thila or
encounter the endangered
Napoleon wrasse at the
renowned site Mushimasmigili
Thila. Along the way, meet the
Maldives’ famed inhabitants
including grey reef sharks,
eagle rays, tunas and jacks, and
take in local culture through
island visits.
Onboard the cruiser, enjoy
vibrant sunsets as you sip
champagne while relaxing on
a sun-lounger on deck. There
is new meaning to the “catch
of the day” as you fish for your
dinner and specify to the chef
exactly how you would like it
prepared. Enjoy al fresco meals
under the stars, host a private
BBQ on an uninhabited island,
or savour a mid-day meal on
a remote sandbank before the
tide rolls back in!
Banyan Velaa takes up to 12
guests in six mahogany cabins
luxuriously equipped with
oversized beds, en-suite
bathrooms, air-conditioning,
LCD TV screens and DVD
players, and spectacular ocean
views. Dive gear and fishing
equipment are available for
rent, with itineraries based on
prevailing ocean conditions
and availability of picnic
islands and dive sites.
Rates run from USD720++ per
night for a Standard cabin
and USD790++ per night for a
Deluxe cabin with full-board
meals. Speedboat transfer is
offered at USD100++ per person
and is complimentary when
the Velaa is booked in tandem
with stays at Angsana Ihuru or
Banyan Tree Vabbinfaru.
To set sail, please contact
the Maldives reservation team
at +960 676 0028, reservations-
vabbinfaru@banyantree.com or
Banyan Tree main reservations
at +65 6849 5800.
Banyan Velaa
Cabin
P.28
ALL ABOARD FOR A
MALDIVIAN ADVENTURE
P.29
FEATURE STORY
LESSONS FROM
OUR TURTLE
FRIEND
Banyan Tree Gallery’s
Felly the Turtle
Collection for kids
raises awareness for
turtle conservation.
Felly the sea turtle, also
known as Felidhoo, was born
against all odds on 28 April
2004. The story began in
March 2004 when a mother
turtle heads to villa #45 in
Banyan Tree Vabbinfaru to lay
150 eggs. Two weeks later, a
vicious thunderstorm strikes,
leaving only 30 eggs intact.
Banyan Tree marine biologists
quickly transferred the
eggs to a safe location on
Vabbinfaru beach in front of
the Marine Lab. One of the 30
eggs that survived the vicious
thunderstorm was Felly.
Being one of the few lucky
turtles who survived turtle
eggs poaching and exploitation,
Felly has become an icon of sea
turtle conservation.
Sadly, the majority of turtle
eggs are harvested by poachers
once a mother turtle hatches
them, as they are considered a
delicacy in many parts of the
world. These traditions and
myths present a great
obstacle to protecting these
precious species.
Parents can now educate their
children about the cause
with the Banyan Tree Felly
Collection - featuring design
motifs inspired by Felly, the
resident globe-trotting turtle of
Banyan Tree.
The Felly Collection, available
at The Banyan Tree Gallery,
is specially designed for
active kids who enjoy outdoor
activities and consists of:
Crochet Keychain
Crochet Magnet
Jigsaw Puzzles in Pouch
Stationery Set (includes
Recycled Newspaper Pencils
& Notepad)
Knapsack
Safari Hat
Singlet
Kids Polo with Embroidery
Bath Towel with Embroidery
Prices start from USD 8.00.
Bring a part of the Felly
story home and help raise
the awareness of sea turtle
conservation amongst
the young.
17. what is a holiday without
good food? the chefs
and teams at banyan tree
and angsana resorts
have been thrilling the
sense of taste - and
sometimes smell - with
delicious classics and
more unusual epicurean
offerings. let’s take
a closer look at some
of these outstanding
specialties.
JUST DESERT DESSERTS
Epic films over the years have
the romance of desserts etched
firmly in our minds. Now you
can have a taste of your own
desert adventure too!
Exotic Arabic epicurean delights
await guests at Banyan Tree Al
Wadi as they enjoy a BBQ in the
desert. Meats are seasoned with
Dukkah and Ras al Hanout,
unique spice blends that include
ground cardamom (a member of
the ginger family that is intensely
aromatic), one of the most
expensive spices by weight.
For dessert, guests may
experiment with camel milk
ice cream, which offers a much
higher vitamin and mineral
content than cow’s milk. Also on
offer are refreshing glasses of
hibiscus juice, a bright red plant
also called roselle that is used
in traditional Arabic cultures as
treatment for cardiac and nerve
diseases. As an idyllic nightcap
following the BBQ, guests may
linger over a Date Margarita.
Such is the romance of travel.
EXOTIC HOLIDAY
Eats&
Treats
P.30
EXOTIC HOLIDAY EATS & TREATS
SHELVES OF SHAOXING
The newly opened Angsana
Hangzhou features 15 types
of China’s distinctive (and
most well-known) Shaoxing
wine at the resort’s Lunar
Bar. Numerous producers are
represented for choice, offering
an opportunity to explore the
unique flavour profiles of this
centuries-old beverage enjoyed
by millions of Chinese.
Named for the eastern Chinese
city of Shaoxing in which it is
produced, the wine is a key
ingredient in Chinese cuisine
along with its popularity as
a beverage. Resembling a
medium-bodied sherry from the
Jerez region of Spain, Shaoxing
wine can take on different
colours from light yellow to
a dark, almost reddish-brown
variety. Sip away…and you
could be back for more of
this dynasty-old fermented
rice specialty!
MUNCHING MUSHROOMS
High up in the mountains
3200 m above sea level,
Banyan Tree Ringha offers a
leisurely summertime hike that
winds through the pine forests
of Shangri-La on an interesting
mushroom foraging excursion.
This half-day trek is led by a
local guide who provides insight
into the many varieties of local
mushroom spotted along
the way.
For those that are so inclined,
mushroom may be gathered
and enjoyed in a Tibetan hotpot
prepared back at the resort.
Packed with B vitamins such
as riboflavin and niacin, and
along with essential minerals
such as selenium, copper and
potassium, mushroom is a low
calorie addition to any healthy
diet, and have been used in
traditional Chinese medicine
through the ages. Hike up and
forage and munch away for a
healthy tasty treat!
OCEAN-FRESH OCTOPUS
For the catch of the day, Saffron
- the signature Thai restaurant
at Banyan Tree Samui - offers
Wai Khua, a renowned local
dish that can only be found
in Koh Samui. Prepared using
coconut milk (Samui is after all,
also known as Coconut Island),
lemongrass and red onion, the
key ingredient is wai, a local
octopus which can only be
found during low tide on
rocky beaches.
The flavour profile of the Samui
octopus varies radically from
those found in other parts of
Thailand. It is typically denser
and chewier and gives off a
highly aromatic scent when
cooked. Many versions of
Wai Khua exist, but Saffron’s
Executive Sous Chef Anon has
devised a creamy soup with
fresh coconut milk that brings
the authentic flavour of the wai
to life.
So whether you are adventuring
in the desert, or taking in
lovely ancient cities and towns,
climbing the mountain slopes
of Shangri-La or just chilling
by a beach resort, exotic eats
and treats await you on your
next holiday!
Banyan Tree Al Wadi
Shaoxing wine
Wai Khua
18. A TOUCH OF
WELLNESS
TO TAKE HOME
WITH YOU
want to learn the secrets
behind superb massage
techniques? now you
can. award-winning
banyan tree spa academy
in phuket is imparting
the art of spa therapy
to guests for the very
first time. the move is
in celebration of its
10th anniversary and
in response to requests
from guests fervently
wishing to learn how to
pamper themselves and
loved ones back home.
P.32
A TOUCH OF WELLNESS TO
TAKE HOME WITH YOU
Called Touch of Wellness, the short
courses are specially designed for
guests to quickly but effectively
master the basics of massage
and beauty care under the close
guidance of skilful therapists.
Quality is assured. As an
accredited institution and
home to Banyan Tree Spa
and Angsana Spa therapists,
the Academy shines with its
rigorous training to ensure
consistently high quality
service which is synonymous
with the evolving brand.
CUSTOMISED COURSES
Touch of Wellness offers
seven massage and treatment
courses to suit every learner’s
objectives and profile.
Couples can enhance their
romance by learning what is
loving and soothing touch.
Parents seeking to strengthen
the loving bond between
themselves and their children
can learn a massage featuring
delicate and rhythmic strokes.
Mild aromatherapy and warm
touch soothes the senses
of the child and aids in
stimulating their physical,
mental development and
overall health.
Adults can also learn to
massage their elderly parents
as well, using techniques that
help to strengthen and tone
the entire body, and aid in
preventing unnecessary
strains and injuries that might
occur due to excess tension
resulting from weakness in
the body frame.
Choose from Massaging Your
Child or Parent, or Couple
Massage – Foot Relief, Face
& Head Massage and Back
Massage; Self Massage and
Beauty Basics, available from
THB 2,000++ for a two-hour
session per person.
The Beauty Basics course
is ideal for those who want
advice on proper skincare and
beauty regime through a range
of homemade therapies to
rejuvenate the skin from top
to toe on a daily basis in the
comfort of home.
TRAINED TEACHERS
The Banyan Tree Spa Academy
trains a dedicated group of
therapists for both Banyan Tree
and Angsana spas. The Spa
Academy is renowned for its
distinctive in-house training
and development programmes
for its spa therapists as well
as development of its unique
signature techniques and
treatment recipes. Banyan
Tree Spa Academy, which
recently entered its 10th year
of operation as an educational
institute, has trained over 1,300
therapists and is accredited
by Thailand’s Ministry of
Education and Ministry of
Public Health.
The Academy is well equipped
with facilities for conducting
a comprehensive range of
training courses and can
accommodate up to 80 trainees
at a time. Training rooms with
massage beds are used for
hands-on training of massage,
beauty and hair treatments.
Banyan Tree Spa emphasises
on a ‘high-touch, low-tech’
approach that celebrates the
human touch and the use of
natural herbs and spices. Since
inception, Banyan Tree Spa has
garnered over 200 awards and
accolades, which have further
reinforced its brand presence
as the trendsetter and market
leader of Asia’s spa industry.
To enrol, call Banyan Tree
Spa Phuket at +66 76 324 374 or
email spa-phuket@banyantree.
com to ask about our full
menu of wellness courses.
19. BANYAN TREE’S
WAY FORWARD TO
Sustainable
Tourism
focuses on
resource conservation,
with benchmarking
that checks out
with environmental
organisation, earthcheck
At each Banyan Tree resort,
conserving water and energy
during operations is a top
priority. In order to credibly
benchmark and certify
sustainable operations
performance, Banyan Tree has
worked with EarthCheck - the
environmental management
program available for the travel
and tourism industry.
HOLISTIC APPROACH
Whilst EarthCheck’s
monitoring is during the
operational phase, Banyan
Tree’s green consciousness
is evident from the very
beginning. Banyan Tree’s
approach to sustainability
starts with the initial concept
of a resort, whereby each
property is designed to
reflect the cultural as well as
physical beauty of the host
site. Architecture, layout, and
overall design seek to capture,
preserve, and share the charm
of the destination.
Prior to opening, one of the
ways Banyan Tree seeks to
share as much of the local
culture and heritage as possible
is via its hiring process. This
involves engaging the local
host community to hire as
much as possible from the local
labour force.
As Banyan Tree is typically
one of the first movers in a
destination, a major challenge
of hiring locally is the relative
lack of skills of the local
labour force with respect to
international hospitality
service standards. Thus a
major focus of not only any
new property, but indeed the
corporate culture itself is the
emphasis on training and
life-long learning on the job,
which is led by Banyan Tree
Management Academy.
Angsana Velavaru
20. STRUCTURED APPROACH
Once the first guest walks
through the door of a new
resort, Banyan Tree prizes
operational efficiencies and
resource conservation. In 2007,
Banyan Tree launched a group
wide initiative to monitor
and systematically reduce its
operational impacts on
the environment.
Through the initiative, Banyan
Tree targets energy and potable
water consumption, as well
as controls the amount of
waste sent to landfill. Each
property must implement
one new initiative every
year that reduces energy
consumption, potable water
consumption, or production
of waste sent to landfill.
Within this framework, the
EarthCheck program kicks in
to enable a continual cycle of
improvement.
Participating resorts
include Angsana Velavaru,
Angsana Ihuru, Banyan Tree
Vabbinfaru, Banyan Tree
Ringha and Banyan Tree
Lijiang.
SCIENTIFIC APPROACH
As the EarthCheck program
continues to be rolled out
across the group’s properties,
here are some of the Banyan
Tree examples of successes in
the areas of energy
consumption, water
consumption, and waste sent
to landfill.
With 16 sets of annual
benchmarking data completed
across 8 individual villa
hotels and one block hotel, the
Banyan Tree resorts taking
part in the first phase of the
EarthCheck rollout have
averaged the following per
guest night:
Clearly, the data demonstrates
that Banyan Tree stacks well
against average baselines.
However, the participating
resorts are far from complacent
and continues to strive to
remain the standard bearer for
the tourism industry.
Energy
525MJ consumed
per guest night,
compared with an
average baseline
of 905MJ per guest
night
Water
1,543L per guest
night, compared
with an average
baseline of 3,599L
per guest night
Waste sent
to landfill
7.1L per guest night,
compared with an
average baseline of
8.0L per guest night
Angsana Ihuru
Banyan Tree Ringha
P.36
BANYAN TREE’S WAY FORWARD TO
SUSTAINABLE TOURISM
Planting Deep
Roots of CSR
Where Banyan
Tree Grows
Bintan Conservation Lab’s environmental
naturalist Henry Singer surveyed the fresh
saplings that had just been planted on the
beautiful Indonesian island, a big grin
of pride upon his face.
Banyan Tree Bintan and Angsana
Bintan have planted more than
23,000 trees and rank tops amongst
all hotels in the group - as the ones
with the most number of trees
planted last year.
Careful selection was given
to the tree species to ensure
maximum benefit for the
habitat. These included banyan
and angsana trees, as well
as sea almond to preserve
water and prevent landslides;
mangrove trees to protect the
seashores and strengthen the
wetland habitat; as well as
mango, durian and rambutan
trees to provide fruit for the
local community.
“This is an effective Corporate
Social Responsibility (CSR)
project, as it is a simple
activity that is able to involve
many stakeholders, from key
government representatives,
students, locals, Banyan Tree
associates, to hotel guests,”
says Mr Singer.
He is just one of the many
champions of Banyan Tree’s
conservation efforts and
environmentally- friendly
practices. Around the world,
more than 100,000 trees have
been planted as part of Banyan
Tree Hotels & Resorts’ Greening
Communities Project.
Henry Singer
21. One of the features that
stood out is the Conservation
Lab. In 2007, the two resorts
crystallised their efforts
in protecting the local
environment and community
through the launch of the
Bintan Conservation Lab – the
group’s first in Asia. The Lab
acts as a platform for driving
CSR initiatives among the
local communities, raising
international awareness and
increased preservation of the
natural environment in Bintan.
Much of the work is achieved
through joint collaborations
with valued partners such as
scientists and researchers from
various tertiary institutions
and zoological parks.
Laguna Bintan, comprising
Banyan Tree Bintan, Angsana
Bintan and Laguna Bintan
Golf Club, has also registered
under EarthCheck since 2010,
and is pursuing multi-sector
EarthCheck benchmarking
in 2012.
A dedication to CSR has been
embedded in Banyan Tree’s
core values since its founding
in 1994, allowing the company
to be an agent of social and
economic development in
destinations where it has
a presence.
the group defines its overall success as
a combination of the triple bottom line of
economy, society and environment, which
helps direct its sustainable development by
inspiring associates, guests and partners
to take a wider, long-term view when
making business and travel decisions.
GREEN HOTELS
Banyan Tree Bintan and
Angsana Bintan caught the eye
of the Ministry of Tourism and
Creative Economy of Indonesia
which awarded both properties
the Green Hotel Award 2011-
2013 in Jakarta in December
2011, as part of a campaign by
the Indonesian government
to encourage luxury hotels to
adopt practices friendly to
the environment.
Banyan Tree Bintan and
Angsana Bintan went through
a stringent selection process
by an independent committee
represented by the Ministry of
Tourism and Creative Economy
of Indonesia, the Green
Building Council of Indonesia,
the Association of Engineering
of Indonesia (ASATHI), the
Hotels and Restaurants
Association of Indonesia
(PHRI) and various media
specialising in green issues.
The two properties were
inspected on key performance
areas including land use,
electric and water utility, hotel
material usage, environment
management and CSR.
P.38
PLANTING DEEP ROOTS OF CSR
WHERE BANYAN TREE GROWS
P.39
FEATURE STORY
the green storeys continue...
Each storey of a Banyan Tree resort is built on the firm
belief that heritage and eco-sustainability are important.
In recognition of this, Condé Nast Traveler in the US has
named Banyan Tree winner of the 5th Annual World
Savers Awards 2011 in the “Preservation” category.
Since 2008, Banyan Tree has
been honoured multiple times
at the World Savers Awards,
which pays tribute to
visionaries in the travel
industry for their commitment
to creating meaningful change
for the environment and
society. As winner of the
“Preservation” category,
Banyan Tree has been
recognised for the group’s
efforts and achievements in
“championing heritage,
greening the planet”.
In championing heritage,
Banyan Tree properties are
designed using indigenous
materials as far as possible,
to fit into the natural
landscape and reflect the
unique architecture of each
destination. This helps
enhance a “sense of place”
for guests, making each
experience unique. In Shangri-
la, China, Banyan Tree Ringha
is an innovative re-use of
original Tibetan farmhouses
relocated then reconstructed
using traditional building
methods,hencepreserving
tradition as well as drastically
reducing the amount of newly
felled timber for construction.
“We are incredibly honoured
and humbled to once again
receive recognition from Condé
Nast Traveler, especially as the
judging panel consists of
independent leaders in the
industry,” said Mr. Ho Kwon
Ping, Executive Chairman and
founder of Banyan Tree.
From the co-founders to the
management and associates of
the Banyan Tree group around
the globe, there is no letting up
in its efforts to keep on
championing the causes of
heritage and sustainability to
ensure a better tomorrow for
the environment and mankind.
DOING WELL BY DOING
GOOD
Banyan Tree co-founders
Ho Kwon Ping and Claire
Chiang have committed the
group to rehabilitation of
the environment since the
company’s very beginning,
when they chanced upon
1,000 acres of toxic tin mine in
1984 in Phuket, Thailand, and
dedicated the next 15 years to
transforming it into a
habitable community teeming
with healthy vegetation
and wildlife.
“By consciously adopting
CSR as a core business value,
we seek a balance between
shareholders and stakeholders
in our company ethos based
on an evolving ethos ‘doing
well by doing good’,” says Ms
Chiang, Senior Vice President
of Banyan Tree Holdings and
Chairperson of Banyan Tree
Global Foundation, which
drives the group’s overall
CSR commitments.
22. OWN THE
LIFESTYLE OF
YOUR DREAMS
Unique opportunities
to prolong the romance of
the Banyan Tree experience
and enjoy attractive returns
on investment
As properties of unsurpassed
beauty, the concept of Banyan
Tree Residences is to allow
guests to own a part of this
renowned brand and all which
makes the Residences a truly
emotional investment. Each
and every signature villa or
apartment comes complete
with the Banyan Tree touch
throughout which makes the
property a Sanctuary for the
Senses, for both personal use
and investment returns.
Choose from four highly
sought-after locations, from the
tropical warmth of beautiful
Phuket in Thailand to exotic
mountain landscapes of
Lijiang in China - owners are
guaranteed to enjoy a worry-
free lifestyle investment. Think
award-winning interior design
that combines the best of
modern and traditional styles,
professional management,
plus access to hotel amenities
and services.
For up to 60 days each year,
owners can revel in their
property, be it relaxing in their
open-air jetpool in Bintan
or lapping it up within their
very own DoublePool Villa
in Phuket. When not in use
by the owners, the property
becomes part of the resort
inventory and owners receive
an annual guaranteed return
of 6% per annum for six years,
with options to renew or share
in revenues generated by the
property. That’s what is called
the best of both worlds.
Banyan Tree Residences are
available in the following
locations:
Banyan Tree Bangkok
Banyan Tree Lijiang
P.40
OWN THE LIFESTYLE OF YOUR DREAMS
BANGKOK
Perfectly situated in the heart
of Bangkok’s thriving central
business district, Banyan Tree
Residences Bangkok take up
the 15-18th floors of Banyan
Tree Bangkok. In addition to
all the advantages of being
located in central Bangkok,
owners enjoy all the support,
infrastructure and amenities
which Banyan Tree has become
renowned for.
All elegant two-bedroom
apartments come fully-
equipped with state-of-the-art
appliances, wi-fi, and owners
can enjoy all of the hotel’s
amenities such as dedicated
residents’ parking, use of the
exclusive Club Lounge, award
winning spa, fitness centre,
outdoor swimming pool as
well as the hotel’s range of
dining options which includes
Vertigo – Bangkok’s premier
al fresco dining experience.
PHUKET
Soak in waterfront living
at Banyan Tree Residences
Phuket, where residence
owners have the unique
opportunity to enjoy a fine
lifestyle in a truly scenic and
relaxing location. Located
within the tranquil Laguna
Phuket Resort and a few steps
to the famed white sands of
Phuket’s preferred west coast,
Banyan Tree Residences come
with the Banyan Tree touch
renowned in its tasteful,
luxurious interior designs
accented with the charming
Asian spirit.
In these elegant villas,
residents can appreciate the
ultimate attention to detail.
Whether for entertaining,
holiday or work, our Banyan
Tree Residences comprise One
and Two-Bedroom DoublePool
Villas and Two Bedroom
Pool Villas.
BINTAN
Banyan Tree Bintan, situated
at Tanjong Said, is set on a
beautiful secluded bay on
Bintan Island, Indonesia, just
an hour from Singapore via
high-speed catamaran. Ideally
located within the Laguna
Bintan Resort – designed and
built on a site, remarkable
for being a lush first-growth
coastal tropical rainforest, one
of the oldest in this region.
In addition to the beauty of
the region, owners are sure
to enjoy all the facilities and
infrastructure as well as
membership to the Laguna
Bintan Golf Club.
With its tasteful traditional
Indonesian decor and awe-
inspiring view of the open sea,
the Residences epitomise that
perfect romantic hideaway.
Choose from One-Bedroom
Bayfront Villas and Two-
Bedroom Sanctuary Pool Villas.
Property Report lists this as
one of Southeast Asia’s Top 20
Resort Properties in 2011.
LIJIANG
Set in the highlands of the
Yunnan plateau of China below
the gaze of the Jade Dragon
Snow Mountain, Banyan Tree
Residences Lijiang have been
designed with inspiration
from the local traditional
Naxi culture which has been
stylishly incorporated into
the architecture and interior
designs to create unique
yet seductive investment
properties.
Investors in Banyan Tree
Residences Lijiang have a
choice of Two and Three-
Bedroom Villas and Two-
Bedroom Townhouses, and
enjoy the signature Banyan
Tree touch in the most
magnificent of surroundings.
Our 24-hour Concierge and
In-Residence dining services
are always at hand to anticipate
owners’ every need, including
the use of the private lap-pool.
Complimentary broadband
access and cable TV services
connect both businessmen and
leisuremakers to the rest of the
world, even whilst cocooned in
grand seclusion.
Show villas and apartments are available for viewing. For further
information, email residences@banyantree.com or log on to
banyantreeresidences.com
DoublePool Villa
23. Hot Winning
Streakbanyan tree starts the new year
with over 800 awards already in
the bag for the group.
Banyan Tree Hotels and Resorts has consistently been recognised
by industry professionals and guests as a standard bearer for
hospitality. Since the group’s founding in 1994 until end 2011,
Banyan Tree and Angsana brands have garnered 780 awards and
accolades. We are deeply grateful for every accolade bestowed on
Banyan Tree over the years. These awards are a direct result and
recognition of the spirit, enthusiasm and dedication of our over
9,000 associates around the world, and it is in their tribute that
we accept them, said Banyan Tree's Executive Chairman,
Mr Ho Kwon Ping.
Banyan Tree Spa Marina Bay Sands
LEADING CITY
SPA HOTEL
A recent victory was the 19th
World Travel Awards held in
Bangkok where Banyan Tree
Bangkok was announced as
the winner in the category of
Asia’s Leading City Spa Hotel.
The World Travel Awards,
based on votes cast by over
213,000 industry professionals
worldwide, acknowledge,
reward and celebrate excellence
across all sectors of the global
tourism industry.
This is not the first time the
hotel had tasted success.
Banyan Tree Bangkok has
been recognised as the Best
City Hotel in numerous
international awards including
one of ‘The World’s Best
Hotels to Stay’ by Condé Nast
Traveler (US), and DestinAsian
Readers’ Choice Awards 2010
as “Best Hotel in Bangkok”,
strengthening the brand’s
presence in the region.
An iconic destination for
leisure and business travellers
alike in the heart of Bangkok,
Banyan Tree Bangkok offers
a sanctuary for the senses
with unparalleled panoramic
cityscapes, elegantly decorated
guest rooms, renowned service
and the Banyan Tree Club
Lounge, along with integrated
spa facilities.
BEST SPA
OPERATOR
Adding to the burgeoning list
of titles Banyan Tree already
holds is the coveted “Best Spa
Operator” won at the 22nd
Travel Trade Gazette (TTG)
Travel Awards 2011. Banyan
Tree Spa is honoured to be
bestowed this esteemed
award for the seventh
consecutive year.
The annual TTG Travel Awards
celebrates the finest luminaries
of the travel industry and
serves as a benchmark for high
standards across the industry.
Winners of the TTG Travel
Awards are determined by
votes from professionals of the
travel trade and readers of TTG
publications to confer titles on
the industry’s best.
“This serves as a valuable
testimony of Banyan Tree
Spa’s strong brand recognition
and service quality, as well
as the result of our core focus
on the rigorous training
and development of our spa
therapists at Banyan Tree
Spa Academies in Phuket
(Thailand), Lijiang (China)
and Bintan (Indonesia), so
as to ensure a high level of
consistency in our service
delivery. To maintain our
competitive edge in this
growing industry, we must
always be willing to diversify,
make changes through
innovation, while remaining
true to the good old traditions
and philosophy of hospitality,”
said Mr Ravi Chandran,
Managing Director of Banyan
Tree Spa.
Banyan Tree Spa had pioneered
the tropical garden spa concept
with its Asian therapies and
holistic focus on the body, soul
and mind. Established in 2001,
the Banyan Tree Spa Academy
is committed to ensuring a
high level of consistency and
quality that is synonymous
with the Banyan Tree
Spa experience.
The efforts have paid off,
with Banyan Tree Spa ranked
amongst the world’s best. It has
received prestigious awards
such as “Best Spa Brand” in
Hurun Report’s Best of the Best
Awards for six consecutive
years and “Best Spa Operator”
by China Hotel Starlight Awards
for four consecutive years.
At the Singapore Corporate
Awards 2011, Banyan Tree
Holdings received a Silver
medal for both Best
Annual Report and Best
Managed Board.
The Group’s subsidiary, Laguna
Resorts & Hotels Public
Company Limited, was Best
Developer (Thailand) at the
South East Asia Property
Awards.
Mr Ho’s leadership has played
a critical role in driving the
brands to award-winning
standard. He was honoured as
the Real Estate Personality of
the Year 2011 at the South East
Asia Property Awards in late
November. Mr Ho also topped
the “Thinkers” category in the
Yahoo! Singapore 9 Awards in
August last year, and received
the Lifetime Achievement
Award for Resort Development
presented by the Asian Strategy
and Leadership Institute at the
3rd World Chinese Economic
Forum.
Banyan Tree’s winning streak
continues into 2012. The first
awards in the new year have
added to the group tally of more
than 800 awards. No prizes for
guessing if the number will
continue to rise or not.
INTERNATIONALLY
RECOGNISED
Other recent awards include:
• Asia’s Leading Resort Brand
at the World Travel Awards
2011 in Bangkok
• Travel + Leisure’s Global
Vision Awards winner in
the “Leadership” category
for its Seedlings education
initiative
• Condé Nast Traveler 5th
Annual World Savers
Awards 2011 in the
“Preservation” category for
its efforts and achievements
in championing heritage
and greening the planet.
24. BANYAN TREE
HOTELS AND RESORTS
AFRICA
Banyan Tree Seychelles
P.O. Box 2086
Anse Aux Pins
Mahé Island
Republic of Seychelles
Tel: +248 438 3500
Fax: +248 438 3600
seychelles@banyantree.com
AMERICAS
Banyan Tree Cabo Marqués
Blvd. Cabo Marqués, Lote 1
Col. Punta Diamante
Acapulco, Guerrero 39907
Mexico
Tel: +52 744 434 0100
Fax: +52 744 434 0101
cabomarques@banyantree.com
Banyan Tree Mayakoba
Carretera Federal Chetumal-
Puerto Juárez Km. 298
Playa del Carmen
Quintana Roo 77710
Mexico
Tel: +52 984 877 3688
Fax: +52 984 877 3689
mayakoba@banyantree.com
ASIA PACIFIC
Banyan Tree Bangkok
21/100 South Sathon Road
Sathon
Bangkok 10120
Thailand
Tel: +66 2 679 1200
Fax: +66 2 679 1199
bangkok@banyantree.com
Banyan Tree Bintan
Jalan Teluk Berembang
Laguna Bintan Resort
Lagoi 29155
Bintan Resorts
Indonesia
Tel: +62 770 693 100
Fax: +62 770 693 200
bintan@banyantree.com
Banyan Tree Club & Spa Seoul
San 5-5, Jang Chung-Dong 2-Ga
Jung-Gu
Seoul 100-857
Korea
Tel: +82 2 2250 8000
Fax: +82 2 2250 8009
clubandspa-seoul@banyantree.com
Banyan Tree Hangzhou
2 Westbrook Resort
Zijingang Road
Hangzhou
Zhejiang Province 310030
People’s Republic of China
Tel: +86 571 8586 0000
Fax: +86 571 8586 2222
hangzhou@banyantree.com
Banyan Tree Lijiang
Yuerong Road, Shuhe
Gucheng District
Lijiang
Yunnan Province 674100
People’s Republic of China
Tel: +86 888 533 1111
Fax: +86 888 533 2222
lijiang@banyantree.com
Banyan Tree Macau
Galaxy Macau
Avenida Marginal Flor de Lotus
Cotai, Macau
China
Tel: +853 8883 6688
Fax: +853 8883 6108
macau@banyantree.com
Banyan Tree Phuket
33, 33/27 Moo 4 Srisoonthorn Road
Cherngtalay, Amphur Talang
Phuket 83110
Thailand
Tel: +66 76 372 400
Fax: +66 76 324 375
phuket@banyantree.com
Banyan Tree Ringha
Hong Po Village
Jian Tang Town
Shangri-La County
Diqing Tibetan Autonomous Prefecture
Yunnan Province 674400
People’s Republic of China
Tel: +86 887 828 8822
Fax: +86 887 828 8911
ringha@banyantree.com
Banyan Tree Samui
99/9 Moo 4, Maret, Samui
Surat Thani 84310
Thailand
Tel: +66 77 915 333
Fax: +66 77 915 388
samui@banyantree.com
Banyan Tree Sanya
No. 6 Luling Road
Sanya
Hainan 572000
People’s Republic of China
Tel: +86 898 8860 9988
Fax: +86 898 8860 1188
sanya@banyantree.com
Banyan Tree Spa Sanctuary
33, 33/27 Moo 4 Srisoonthorn Road
Cherngtalay, Amphur Talang
Phuket 83110
Thailand
Tel: +66 76 372 400
Fax: +66 76 324 375
phuket@banyantree.com
Banyan Tree Ungasan
Jl. Melasti, Banjar Kelod
Ungasan, Bali 80364
Indonesia
Tel: +62 361 300 7000
Fax: +62 361 300 7777
ungasan@banyantree.com
DoublePool Villas by Banyan Tree
33, 33/27 Moo 4 Srisoonthorn Road
Cherngtalay, Amphur Talang
Phuket 83110
Thailand
Tel: +66 76 372 400
Fax: +66 76 324 375
phuket@banyantree.com
MIDDLE EAST
Banyan Tree Al Wadi
Al Mazraa, P.O. Box 35288
Ras Al Khaimah
United Arab Emirates
Tel: +971 7 206 7777
Fax: +971 7 243 5000
alwadi@banyantree.com
SOUTH ASIA
Banyan Tree Madivaru
AA. Ethere Madivaru
North Ari Atoll
Republic of Maldives
Tel: +960 666 0760
Fax: +960 666 0761
madivaru-maldives@banyantree.com
Banyan Tree Vabbinfaru
Vabbinfaru Island
North Malé Atoll
Republic of Maldives
Tel: +960 664 3147
Fax: +960 664 3843
vabbinfaru@banyantree.com
ANGSANA
HOTELS AND RESORTS
AFRICA
Angsana Balaclava
Turtle Bay
Balaclava
Republic of Mauritius
Tel: +230 204 1888
Fax: +230 204 1862
balaclava@angsana.com
Angsana Riads Collection Morocco
Riad Dar Zaouia
N1 Riad Zitoun Jdid Derb NaKouss Derb
Zaouia
40000 Marrakech
Morocco
Tel: +212 524 388 905/6
Fax: +212 524 386 611
marrakech@angsana.com
Angsana Riad Bab Firdaus
N. 57 -58 Rue de la Bahia
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
Angsana Riad Blanc
N. 25 Derb Si Said
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
Angsana Riad Lydines
N. 45 Derb Abda, Kasbah
40000 Marrakech
Morocco
Angsana Riad Si Said
N. 1-2-4 Derb Abbes El Fassi
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
Angsana Riad Tiwaline
N. 10 Derb El Arsa
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
ASIA PACIFIC
Angsana Bintan
Jalan Teluk Berembang
Laguna Bintan Resort
Lagoi 29155
Bintan Resorts
Indonesia
Tel: +62 770 693 111
Fax: +62 770 693 222
bintan@angsana.com
Angsana Fuxian Lake
No 8 Huanhu Beilu
Chengjiang
Yunnan Province 652500
People’s Republic of China
Tel: +86 877 681 8888
Fax: +86 877 681 8889
fuxianlake@angsana.com
Angsana Great Barrier Reef
1 Veivers Road
Palm Cove, Cairns
Queensland 4879
Australia
Tel: +61 7 4055 3000
Fax: +61 7 4059 0166
cairns@angsana.com
Angsana Hangzhou
8 Westbrook Resort
Zijingang Road
Hangzhou
Zhejiang Province 310030
People’s Republic of China
Tel: +86 571 8500 2000
Fax: +86 571 8500 2111
hangzhou@angsana.com
Angsana Laguna Phuket
10 Moo 4 Srisoonthorn Road
Cherngtalay, Amphur Talang
Phuket 83110
Thailand
Tel: +66 76 324 101
Fax: +66 76 324 108
lagunaphuket@angsana.com
SOUTH ASIA
Angsana Bangalore
Northwest Country
Main Doddaballapur Road
Rajankunte
Bangalore 560064
India
Tel: +91 80 2846 8892
Fax: +91 80 2846 8897
bangalore@angsana.com
Angsana Ihuru
North Malé Atoll
Republic of Maldives
Tel: +960 664 3502
Fax: +960 664 5933
ihuru@angsana.com
Angsana Velavaru
South Nilandhe Atoll (Dhaalu Atoll)
Republic of Maldives
Tel: +960 676 0028
Fax: +960 676 0029
velavaru@angsana.com
ANGSANA
AFFILIATED HOTELS
ASIA PACIFIC
Maison Souvannaphoum Hotel
Rue Chao Fa Ngum
Ban Thatluang, PO Box 741
Luang Prabang
Laos
People’s Democratic Republic
Tel: +856 71 254 609
Fax: +856 71 212 577
maison@angsana.com
Gyalthang Dzong Hotel
Shangri-La County
Diqing Tibetan Autonomous Prefecture
Yunnan Province 674400
People’s Republic of China
Tel: +86 887 822 3646
Fax: +86 887 822 3620
reservations-gyalthang@gyalthangdzong.com
BANYAN TREE
CORPORATE OFFICE
Banyan Tree Hotels and Resorts
Group Marketing Services
211 Upper Bukit Timah Road
Singapore 588182
Tel: +65 6849 5899
Fax: +65 6462 2800
corporate@banyantree.com
GLOBAL MARKETING
NETWORK
AMERICAS
Mexico
Tel: +52 55 5004 0101
Fax: +52 55 5281 5542
sales-mexico@banyantree.com
United States – Los Angeles
Tel: +1 805 212 8148
sales-losangeles@banyantree.com
United States – New York
Tel: +1 212 515 5693
Fax: +1 212 515 5848
sales-newyork@banyantree.com
ASIA PACIFIC
Australia
Tel: +61 2 9411 5576
Fax: +61 2 9411 5534
sales-sydney@banyantree.com
China - Beijing
Tel: +86 10 8515 1828
Fax: +86 10 8587 0308
sales-beijing@banyantree.com
China - Chengdu
Tel: +86 13 980 081 350
sales-chengdu@banyantree.com
China - Guangzhou
Tel: +86 20 2826 1896
Fax: +86 20 2826 1897
sales-guangzhou@banyantree.com
China - Kunming
Tel: +86 871 589 3777
Fax: +86 871 589 3666
sales-kunming@banyantree.com
China - Shanghai
Tel: +86 21 6335 2929
Fax: +86 21 6335 0658
sales-shanghai@banyantree.com
Hong Kong
Tel: +852 2312 1815
Fax: +852 2312 2317
sales-hongkong@banyantree.com
Japan & Korea
Tel: +81 3 3548 0333
Fax: +81 3 3548 0334
sales-tokyo@banyantree.com
Southeast Asia
Tel: +65 6849 5800
Fax: +65 6462 2463
sales-singapore@banyantree.com
Taiwan
Tel: +886 2 2509 2368
Fax: +886 2 2509 2368
sales-taiwan@banyantree.com
Thailand
Tel: +66 2 285 0090
Fax: +66 2 285 0612
sales-bangkok@banyantree.com
EUROPE
France
Tel: +33 1 4013 0760
sales-paris@banyantree.com
Germany, Austria & Switzerland
Tel: +49 30 700 140 215
Fax: +49 30 700 140 217
sales-germany@banyantree.com
Italy
Tel: +39 02 669 9271
Fax: +39 02 669 2648
sales-italy@banyantree.com
Russia
Tel: +7 495 935 8927
Fax: +7 495 937 5435
sales-russia@banyantree.com
United Kingdom
Tel: +44 20 7841 2781
Fax: +44 20 7841 2774
sales-london@banyantree.com
MIDDLE EAST
United Arab Emirates
Tel: +971 4368 4356
Fax: +971 4368 3256
sales-middleeast@banyantree.com
SOUTH ASIA
India
Tel: +91 11 981 171 0504
sales-india@banyantree.com
ANGSANA
CORPORATE OFFICE
Angsana Hotels and Resorts
Group Marketing Services
211 Upper Bukit Timah Road
Singapore 588182
Tel: +65 6849 5799
Fax: +65 6463 2800
corporate@angsana.com
GLOBAL MARKETING
NETWORK
AMERICAS
Mexico
Tel: +52 55 5004 0101
Fax: +52 55 5281 5542
sales-mexico@angsana.com
United States – Los Angeles
Tel: +1 805 212 8148
sales-losangeles@angsana.com
United States – New York
Tel: +1 212 515 5693
Fax: +1 212 515 5848
sales-newyork@angsana.com
ASIA PACIFIC
Australia
Tel: +61 2 9411 5576
Fax: +61 2 9411 5534
sales-sydney@angsana.com
China - Beijing
Tel: +86 10 8515 1828
Fax: +86 10 8587 0308
sales-beijing@angsana.com
China - Chengdu
Tel: +86 13 980 081 350
sales-chengdu@angsana.com
China - Guangzhou
Tel: +86 20 2826 1896
Fax: +86 20 2826 1897
sales-guangzhou@angsana.com
China - Kunming
Tel: +86 871 589 3777
Fax: +86 871 589 3666
sales-kunming@angsana.com
China - Shanghai
Tel: +86 21 6335 2929
Fax: +86 21 6335 0658
sales-shanghai@angsana.com
Hong Kong
Tel: +852 2312 1815
Fax: +852 2312 2317
sales-hongkong@angsana.com
Japan & Korea
Tel: +81 3 3548 0333
Fax: +81 3 3548 0334
sales-tokyo@angsana.com
Southeast Asia
Tel: +65 6849 5788
Fax: +65 6462 2463
sales-singapore@angsana.com
Taiwan
Tel: +886 2 2509 2368
Fax: +886 2 2509 2368
sales-taiwan@angsana.com
Thailand
Tel: +66 2 285 0090
Fax: +66 2 285 0612
sales-bangkok@angsana.com
EUROPE
France
Tel: +33 1 4013 0760
sales-paris@angsana.com
Germany, Austria & Switzerland
Tel: +49 30 700 140 215
Fax: +49 30 700 140 217
sales-germany@angsana.com
Italy
Tel: +39 02 669 9271
Fax: +39 02 669 2648
sales-italy@angsana.com
Russia
Tel: +7 495 935 8927
Fax: +7 495 937 5435
sales-russia@angsana.com
United Kingdom
Tel: +44 20 7841 2781
Fax: +44 20 7841 2774
sales-london@angsana.com
MIDDLE EAST
United Arab Emirates
Tel: +971 4368 4356
Fax: +971 4368 3256
sales-middleeast@angsana.com
SOUTH ASIA
India
Tel: +91 11 981 171 0504
sales-india@angsana.com
TOLL-FREE NUMBERS
AMERICAS
Mexico
Tel: 001 888 213 4992
United States
Tel: 1 800 591 0439
ASIA PACIFIC
Australia
Tel: 1 800 050 019
China
Tel: 400 120 1161
Hong Kong
Tel: 800 903 881
Japan
Tel: 0120 778 187
Singapore
Tel: 1 800 232 5599
EUROPE
France
Tel: 00 800 3002 0000
Germany
Tel: 00 800 3002 0000
Spain
Tel: 00 800 3002 0000
United Kingdom
Tel: 00 800 3002 0000
MIDDLE EAST
United Arab Emirates
Tel: 800 065 0586