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Building a sustainable
digital team




                         Laila Takeh @spirals
LA WEB ACTUAL
Source: Stanford Social Innovation Review Oct 2011
UUK Digital Journey




    Review          Set up   ??

„ Consultant   „ Digital
                 Hub
Set up
Set up
                                  Head of Digital
                                   Engagement                         Digital Analyst
                                      Laila Takeh


    Production team                                 Marketing team

       Digital Manager
   (Content & Technology)                           Digital Marketing Manager


 Senior Digital                                          Digital Marketing
                     Digital Editor
    Editor                                                    Officer


 Digital Project                                         Digital Marketing
   Manager                                                    Officer

                                                         Social Media Exec
Technical Project
     Lead
Set up
UUK Digital Journey



      Review          Set up            Refine           Embed


„ Consultant   „ Digital Hub   „   Understanding   „ Capacity
                               „   Strategy          building
                               „   Roles           „ Planning
                               „   Tools           „ Investment
Refine




Source: Stanford Social Innovation Review Oct 2011
Refine
         Strategy
Refine   Roles
Refine   Tools
Embed   Capacity building



              Skills matrix
              •   All
              •   External facing
              •   Champion
              •   Super user
Embed          Challenges
• Planning
  • Understanding still mixed
  • Need to be concrete Vs flexible

• Investment
  • Specific cases for shifting time and money



• Resource balancing
  • More on this….
a little bit of everything
offline marketers     online marketers




“digital” has been seen as isolated
• Set the goals
• Plan the mix
Owned media                    Bought media                Earned media


         Website   Microsite/s   Email   Search      Display     Affiliates     SM     Partners



Team 1



Team 2



Team 3



Team 4
With focus…
Thanks




Laila Takeh @spirals

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Building sustainabledigifr laila-june2012

  • 1. Building a sustainable digital team Laila Takeh @spirals
  • 3. Source: Stanford Social Innovation Review Oct 2011
  • 4.
  • 5. UUK Digital Journey Review Set up ?? „ Consultant „ Digital Hub
  • 6. Set up Set up Head of Digital Engagement Digital Analyst Laila Takeh Production team Marketing team Digital Manager (Content & Technology) Digital Marketing Manager Senior Digital Digital Marketing Digital Editor Editor Officer Digital Project Digital Marketing Manager Officer Social Media Exec Technical Project Lead
  • 7.
  • 9. UUK Digital Journey Review Set up Refine Embed „ Consultant „ Digital Hub „ Understanding „ Capacity „ Strategy building „ Roles „ Planning „ Tools „ Investment
  • 10. Refine Source: Stanford Social Innovation Review Oct 2011
  • 11. Refine Strategy
  • 12. Refine Roles
  • 13. Refine Tools
  • 14. Embed Capacity building Skills matrix • All • External facing • Champion • Super user
  • 15. Embed Challenges • Planning • Understanding still mixed • Need to be concrete Vs flexible • Investment • Specific cases for shifting time and money • Resource balancing • More on this….
  • 16. a little bit of everything
  • 17. offline marketers online marketers “digital” has been seen as isolated
  • 18. • Set the goals • Plan the mix
  • 19. Owned media Bought media Earned media Website Microsite/s Email Search Display Affiliates SM Partners Team 1 Team 2 Team 3 Team 4