1. LA KENDA CROSBY
835 70th Ave
Oakland,CA 94621
209-879-1096
lakendacrosby@gmail.com
Objective: To apply my extensive experience as a Medical Assistant to increase the efficiency of patient care,
administration and support the mission of you facility.
Summary of Qualifications / Key Strengths
 Hardworking, flexible team player, who prides myself on being punctual & dependable.
 Highly organized, possess good communication skills, and I am easy to get along with.
 Remain calmin stressful and challenging situations.
 Exceptional interpersonal, supervisory, training, organizational and multi-tasking skills.
 Proficient in the administration of various lab procedures including venipuncture, phlebotomy, EKG,
HIV, and urinalysis testing.
 Over nine years’ experience in the health field assisting with direct patient care, routine laboratory
functions and patient record and office management as a Dental Assistant. Direct patient care:
Prepared and roomed patients, assisted dentist on root canals, implants and cleanings.
 Supervised dental assistant staff to include: scheduling, treatment planning, collections, billing,
insurance and ordering supplies for the back office.
 Sound of knowledge of clinical procedures of dental/medical terminology.
Education/Training/Certifications
Merritt College of Oakland, CA 01/2014
Medical Assistant Certificate
Bryman College of San Francisco, CA 01/ 2001
Dental Assistant Certificate
Other Certifications: CPR Certified, BLS, Certified Dental Assistant, Certified Medical Administration and CPT 1
EMPLOYMENT HISTORY
LeukoLab: 07/2015 to Present
 Venipuncture and Capillary Puncture
 Blood Collections and Handling Safety
 Medical Records Review
 Blood Specimen Storage
 Patient and Donor Care

2.  Quality Assurance and Controls
Roots Community Health Center: 11/2013 to 07/2015
 Room Patients, Took Vitals, Drew Venious Lab Draws, BCW Enrollments for Medical Insurance
 Injections, EKG's, Assisted with Minor Procedures, U/A's
 Supervised Employee's and Managed Internships
 Manger of RE-Entry
 Answer Phones, Scheduled Appointments and Knowledge of EMR System