Practice facilitators are specially trained individuals who assist primary care clinicians in research and quality improvement projects.

1. Lyndee Knox, PhD and members of the 2010 Practice Facilitation (Coaching) Consensus Meeting – Los Angeles, Ca LA Net, A Project of Community Partners

16. Exemplar practices Functional practices Low Functional practices Survival level practices QI systems Clinical systems Administrative systems Goals: Improved patient outcomes Improved patient experience Reduced costs The Facilitation Ecology Policy Payers Workforce Health system Communities Collaborators Connections to Outside Practices that want to engage in improvement Practices that do not Cross cutting systems IT, etc

19. References: Some tools for assessing practice readiness for facilitation Organizational Readiness for Change (ORC) Lehman, W.E.K, JM Greener, DD Simpson. (2002). Assessing Organizational Readiness for Change. Journal of Substance Abuse Treatment 22: 197-209. Learning Teams for Reflective Adaptation (ULTRA) readiness survey Ohman-Strickland, PA et al. (2006). Measuring organizational attributes of Primary Care Practices: Development of a New Instrument. Health Research and Educational Trust 42 (3): 1257-1273. Predicting Outcomes of Org Change Survey Gustafson DH, Sainfort F, Eichler M, Nutting PA, Dickinson WP, et al. Developing and testing a model to predict outcomes of organizational change. Health Services Research (2003) 38 (2): 751-776.