Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Executive Experience Manager - Digital Banking and Fintech & Partnership at Commonwealth Bank
À propos
I’m an experienced and passionate CX Leader with a strong track record in design strategy, interaction design, cross-channel experience management, organisational change and creative team leadership. I have led and guided large-scale cross-platform and cross-channel programs across a range of industries, driving customer experience for concrete and measurable business outcomes.
In my current role at CBA as Executive Digital Experience Manager, I’m responsible for the delivery of a world-class customer experience in a portfolio of strategic investments across mobile, tablet, desktop, and branch network.
As UXD practice leader, I’m responsible for developing and embedding customer Centric...
Mots-clés
user experience
agile
ux agile
ux
lean ux
design methodologies
Tout plus
Présentations
(1)J’aime
(1)The State of Artificial Intelligence in 2018: A Good Old Fashioned Report
Nathan Benaich
•
il y a 5 ans
Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Executive Experience Manager - Digital Banking and Fintech & Partnership at Commonwealth Bank
À propos
I’m an experienced and passionate CX Leader with a strong track record in design strategy, interaction design, cross-channel experience management, organisational change and creative team leadership. I have led and guided large-scale cross-platform and cross-channel programs across a range of industries, driving customer experience for concrete and measurable business outcomes.
In my current role at CBA as Executive Digital Experience Manager, I’m responsible for the delivery of a world-class customer experience in a portfolio of strategic investments across mobile, tablet, desktop, and branch network.
As UXD practice leader, I’m responsible for developing and embedding customer Centric...
Mots-clés
user experience
agile
ux agile
ux
lean ux
design methodologies
Tout plus