Loyalty
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Smartstripe Marketing Pte Ltd (Smartstripe) was founded in 1996 and specializes in the manufacture of polyvinyl chloride (PVC) cards, distribution of card related equipment, and provision of card service bureau to commercial and retail markets. It focuses on customer service, providing warranties and guarantees, free installation, and friendly after sale service to build brand loyalty and generate repeat customers.
![Costumer service
• The importance of customer service may vary by
product or service, industry and customer. The
perception of success of such interactions will be
dependent on employees "who can adjust themselves
to the personality of the guest,"[2] according to Micah
Solomon. From the point of view of an overall sales
process engineering effort, customer service plays an
important role in an organization's ability to generate
income and revenue.[3] From that perspective,
customer service should be included as part of an
overall approach to systematic improvement. A
customer service experience can change the entire
perception a customer has of the organization.](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Loyalty
- 1. Loyalty Smartstripe Marketing Pte Ltd (Smartstripe) was founded in 1996. It specialises in the manufacture of polyvinyl chloride (PVC) cards, distribution of card related equipment and the provision of card service bureau to both commercial and retail markets.
- 2. Costumer service • The importance of customer service may vary by product or service, industry and customer. The perception of success of such interactions will be dependent on employees "who can adjust themselves to the personality of the guest,"[2] according to Micah Solomon. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue.[3] From that perspective, customer service should be included as part of an overall approach to systematic improvement. A customer service experience can change the entire perception a customer has of the organization.
- 3. warranty • In contract law, a warranty has various meanings but generally means a guarantee or promise[1] which provides assurance by one party to the other party that specific facts or conditions are true or will happen. This factual guarantee may be enforced regardless of materiality[2] which allows for a legal remedy if that promise is not true or followed.
- 4. Free installation • Installation (or setup) of a computer program (including device drivers and plugins), is the act of making the program ready for execution. Because the process varies for each program and each computer, programs (including operating systems) often come with an installer, a specialized program responsible for doing whatever is needed for their installation.
- 5. Friendly after sale-service • Any assistance a seller provides a buyer after a good or service is sold. For example, a car dealer may offer free or discounted service on a car for a year after purchase. Likewise, a computer manufacturer may offer free technical support to customers. After-sales services are important to building brand loyalty and generating repeat customers.