2. Majority of employees had little or no knowledge of MS Office solutions

3. Majority of employees did not see value of using a global calendar

4. Users were on Mac’s and PC’s

5. Virtual and Internal users – time zone differences

7. Summary of current systems

8. Budget

9. Implementation

11. Live demo

13. Through the process everyone understood why it was important to have a global calendar

14. Evaluation of different solutions culminated in cost savings Results:<br />Bing was able to clearly select the vendor that would provide the most robust solution at the best price - Google Applications. The calendar significantly improved communication and employee scheduling processes – including out of office time, meetings, vacations, and sick days<br />No capital expenditure on the application – the cost was research, installation, and training time<br />The Google Calendar opened the door to the other services offered in Google applications (documents and sites)<br />Lessons Learned:<br />Create a score sheet for each system and a work sheet to evaluate conversion, support and operational risks<br />Clearing understanding that this type of process would take longer than expected since it was a new process to the agency <br />