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1
DESIGN
MARKETING STRATEGIES
WITH MARKETING CANVAS
@lbouty - https://laurentbouty.com - laurent@bouty.net
#DESIGNTHINKING #MARKETINGCANVAS#COCREATE #DISRUPT #AGILE #LEAN
WHY ARE YOU HERE?
2
STRATEGY IS …
a plan of action designed to achieve a long-term or overall aim
3
4
PROBLEM ?
why a plan if you would get your
target without any intervention ?
START WITH A
FOCUSING STATEMENT
that indicates your target and what's the
problem
5
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
START WITH A STATEMENT
HOW CAN I GROWTH MY REVENUE BY 5% IN AN AUTOMATED AND DIGITAL
ENVIRONMENT? (Shoe Store)
HOW CAN I (FINANCIAL AMBITION) IN (YOUR TOP #1 FEAR) ?
HOW CAN I PROTECT MY REVENUE NEXT YEAR IN A MARKET WHERE UBER IS
ARRIVING? (Taxi company)
HOW CAN I BE PROFITABLE AFTER 1 YEAR IN A MARKET WHERE NOBODY
KNOWS ME YET ? (Startup company)
WHAT’S YOUR
FOCUSING STATEMENT ?
HOW TO ANSWER THIS
STATEMENT?
8
WE ARE IN A VUCA WORLD
TRANSLATION: IT IS GETTING REALLY DIFFICULT TO ANSWER
PROBLEM!
VOLATILITY- UNCERTAINTY - COMPLEXITY -AMBIQUITY
9
MARKETING STRATEGY IS
AN I(N)TERA(C)TIVE PROCESS
10
DESIGN THINKING IS THE NEW WAY
TRANSLATION: SYSTEMIC APPROACH,OBSERVATION, CO-CREATE
WITH OTHERS, IDEATE AND TEST IDEAS!
11
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
Discovery
How do I interpret the current
situation of my business? What
are the causes and
correlations?
Interpretation Ideation Solution
Build a common & factual
understanding of the current
situation
Ideate on potential solutions
for achieving your revenues/
margins?
Prioritise changes and actions
across all dimensions: Human,
Brand, Value Propositions,
Journey & Conversation.
Consolidate your BUDGET & CLV
Find the Right Marketing Problem Find the Right Marketing Solution
GENERATE AND STRUCTURE YOUR ANSWERS USING 4 STEPS
DESIGN
FINANCIALS
SITUATION
SCENARIOS
CHOICES
CONNECT
FINANCIALS,
STRATEGIC
CHOICES AND
ACTIONS
13
SET THE TEAM
FILL THE CANVAS
DISCUSS BRAKES
DISCUSS
ACCELERATORS
ANSWER
QUESTIONS
REVIEW
FINANCIALS
YOU NEED TO CO-CREATE AND COLLABORATE
START WITH
FINANCIAL GOALS
FIND CAUSES
FIND CORRELATIONS
IDEATE
PRIORITISE
TEST & PRIORITISE
14
HOW TO UNDERSTAND
MORE ABOUT THE
PROBLEM?
STEP1 - DISCOVERY
15
You need to describe system structure including the behaviour patterns. Building these patterns helps in
understanding more about the problem, and it can be formed as a system archetype.
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
MARKETING CANVAS
CONVERSATION
CLVBUDGET
HUMAN
BRAND VALUE PROPOSITION
JOURNEY
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
MARKETING SYSTEM
How can I have more positive
Conversations with my prospects
& customers?
How can I growth my CLV (Customer
Lifetime Value) tomorrow and in 10
years (and margin)?
Where should I invest my marketing Budget
for getting the revenues I want (tomorrow and
in 10 years)?
Do I really know the Human buying or interested in my products?
How can I make my Brand more
admirable and engaging?
How can I offer Value propositions
that drive customers ‘actions ?
How can I offer the best Journey
for my customers that drives more
sales & advocacy?
7 DIMENSIONS THAT HELP YOU TO UNDERSTAND YOUR MARKETING SYSTEM
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
MARKETING SYSTEM
YOU CAN EVEN DRILL THIS DIMENSIONS DOWN INTO 28 SUB-TOPICS
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
UNDERSTAND THE PROBLEM
BRAKES
ACCELERATORSNot helping
Helping
+-
Is this dimension helping me to answer my focusing statement (financial ambition, top #1 fear)
GOING DEEPER INTO
THE ISSUES
STEP 2 - INTERPRETATION
20
VISUALISE
YOUR DISCUSSIONS ON THE MARKETING CANVAS
WHAT’S BLOCKING YOU?
IDENTIFY PAIN POINTS AND DISCUSS WHY YOU MIGHT HAVE IT
WHAT’S HELPING YOU?
IDENTIFY STRONG POINTS AND DISCUSS WHY YOU HAVE IT
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
CONSISTENCY
CONNECT THE DOTS AND DISCUSS CAUSALITY & CORRELATIONS
The lack of consistency between elements is often
the root cause of Marketing ineffectiveness. The
Marketing Canvas allows you to easily identified
where gaps, causes & correlations exist within
your strategy.
WHAT ARE MY
OPTIONS ?
STEP 3 - IDEATION
25
HOW TO PLAY?
Compete 

through Emotions
Compete 

through Price
Compete 

through Ecosystem
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
OPTIONS
INCREMENTAL
INNOVATION
• Improving/Adapting existing
value propositions
• Strengthening current business
(Better, Faster, Cheaper)
OPTIMIZE
TRANSFORMATIONAL
INNOVATION
• Redefining existing Value
Propositions
• Extending into new spaces
EXPAND
DISRUPTIVE
INNOVATION
• Replacing current businesses
by very different ones
• Creating new businesses/
markets/job to be done
CHANGE
WHAT CAN YOU CHANGE ?
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
IDEATE
DO THINGS
BETTER
DO THINGS
DIFFERENTLY
IDEATE ON POTENTIAL CHANGES NEEDED FOR ACHIEVING YOUR OBJECTIVES
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
IDEATE
WHAT ACTIONS SHOULD YOU DO FOR MONETISING THE FUTURE?
What Should I Simplify
What Should I Magnify
What Should I Do Less What Should I Do More
What Should I Stop What Should I Start
PLAN YOUR ACTIONS
STEP 4 - EXPERIMENT
30
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
PRIORITISE
Credits: https://www.mindtheproduct.com/2017/07/enter-matrix-lean-prioritisation/
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
TEST
source: https://www.optimizely.com/ab-testing/ source: http://blog.juntoo.co/rapid-prototyping-for-web-design/
YOUR PREFERRED CHOICES AT SMALL SCALE
MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons
Attribution-NonCommercial 4.0 International License.
© laurentbouty.comHelp Smart Marketers to become Smarter
BUILD THE ACTION PLAN
Agile Transformation Plan (http://leanchange.org/2014/02/how-to-create-alignment-for-agile-transformation-with-canvases/)
READY?
34
Hello,
Marketing job is probably the most exciting job you can have in a
company (I know I am biased). In this turbulent period with a lot of
new changes (societal, technological, environmental,…), it is not so
easy to know what to do.
In the previous slides, you saw a process based on the MARKETING
CANVAS that I developed for myself. I think it makes the job and
can be used in any business (Startup, SME or Corporate
companies). It is also integrating latest thoughts like customer
experience, meaningful brands, value proposition canvas and
design thinking approach.
This is the humble idea behind this ebook. Hope you did enjoy the
reading and don’t hesitate to comment, criticise or contribute.
Laurent
35
THANK YOU
36
ABOUT THE AUTHOR
Laurent Bouty is Academic Director @ Solvay Brussels School.
Connect me on LinkedIN or Twitter (@lbouty) or on laurentbouty.com
37
HOW TO BUILD A MARKETING PLAN by Laurent Bouty is
licensed under a Creative Commons Attribution-
NonCommercial 4.0 International License.
38

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4 Steps for designing your marketing strategy with Marketing Canvas!

  • 1. 1 DESIGN MARKETING STRATEGIES WITH MARKETING CANVAS @lbouty - https://laurentbouty.com - laurent@bouty.net #DESIGNTHINKING #MARKETINGCANVAS#COCREATE #DISRUPT #AGILE #LEAN
  • 2. WHY ARE YOU HERE? 2
  • 3. STRATEGY IS … a plan of action designed to achieve a long-term or overall aim 3
  • 4. 4 PROBLEM ? why a plan if you would get your target without any intervention ?
  • 5. START WITH A FOCUSING STATEMENT that indicates your target and what's the problem 5
  • 6. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter START WITH A STATEMENT HOW CAN I GROWTH MY REVENUE BY 5% IN AN AUTOMATED AND DIGITAL ENVIRONMENT? (Shoe Store) HOW CAN I (FINANCIAL AMBITION) IN (YOUR TOP #1 FEAR) ? HOW CAN I PROTECT MY REVENUE NEXT YEAR IN A MARKET WHERE UBER IS ARRIVING? (Taxi company) HOW CAN I BE PROFITABLE AFTER 1 YEAR IN A MARKET WHERE NOBODY KNOWS ME YET ? (Startup company)
  • 8. HOW TO ANSWER THIS STATEMENT? 8
  • 9. WE ARE IN A VUCA WORLD TRANSLATION: IT IS GETTING REALLY DIFFICULT TO ANSWER PROBLEM! VOLATILITY- UNCERTAINTY - COMPLEXITY -AMBIQUITY 9
  • 10. MARKETING STRATEGY IS AN I(N)TERA(C)TIVE PROCESS 10
  • 11. DESIGN THINKING IS THE NEW WAY TRANSLATION: SYSTEMIC APPROACH,OBSERVATION, CO-CREATE WITH OTHERS, IDEATE AND TEST IDEAS! 11
  • 12. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter Discovery How do I interpret the current situation of my business? What are the causes and correlations? Interpretation Ideation Solution Build a common & factual understanding of the current situation Ideate on potential solutions for achieving your revenues/ margins? Prioritise changes and actions across all dimensions: Human, Brand, Value Propositions, Journey & Conversation. Consolidate your BUDGET & CLV Find the Right Marketing Problem Find the Right Marketing Solution GENERATE AND STRUCTURE YOUR ANSWERS USING 4 STEPS DESIGN
  • 14. SET THE TEAM FILL THE CANVAS DISCUSS BRAKES DISCUSS ACCELERATORS ANSWER QUESTIONS REVIEW FINANCIALS YOU NEED TO CO-CREATE AND COLLABORATE START WITH FINANCIAL GOALS FIND CAUSES FIND CORRELATIONS IDEATE PRIORITISE TEST & PRIORITISE 14
  • 15. HOW TO UNDERSTAND MORE ABOUT THE PROBLEM? STEP1 - DISCOVERY 15 You need to describe system structure including the behaviour patterns. Building these patterns helps in understanding more about the problem, and it can be formed as a system archetype.
  • 16. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter MARKETING CANVAS CONVERSATION CLVBUDGET HUMAN BRAND VALUE PROPOSITION JOURNEY
  • 17. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter MARKETING SYSTEM How can I have more positive Conversations with my prospects & customers? How can I growth my CLV (Customer Lifetime Value) tomorrow and in 10 years (and margin)? Where should I invest my marketing Budget for getting the revenues I want (tomorrow and in 10 years)? Do I really know the Human buying or interested in my products? How can I make my Brand more admirable and engaging? How can I offer Value propositions that drive customers ‘actions ? How can I offer the best Journey for my customers that drives more sales & advocacy? 7 DIMENSIONS THAT HELP YOU TO UNDERSTAND YOUR MARKETING SYSTEM
  • 18. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter MARKETING SYSTEM YOU CAN EVEN DRILL THIS DIMENSIONS DOWN INTO 28 SUB-TOPICS
  • 19. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter UNDERSTAND THE PROBLEM BRAKES ACCELERATORSNot helping Helping +- Is this dimension helping me to answer my focusing statement (financial ambition, top #1 fear)
  • 20. GOING DEEPER INTO THE ISSUES STEP 2 - INTERPRETATION 20
  • 21. VISUALISE YOUR DISCUSSIONS ON THE MARKETING CANVAS
  • 22. WHAT’S BLOCKING YOU? IDENTIFY PAIN POINTS AND DISCUSS WHY YOU MIGHT HAVE IT
  • 23. WHAT’S HELPING YOU? IDENTIFY STRONG POINTS AND DISCUSS WHY YOU HAVE IT
  • 24. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter CONSISTENCY CONNECT THE DOTS AND DISCUSS CAUSALITY & CORRELATIONS The lack of consistency between elements is often the root cause of Marketing ineffectiveness. The Marketing Canvas allows you to easily identified where gaps, causes & correlations exist within your strategy.
  • 25. WHAT ARE MY OPTIONS ? STEP 3 - IDEATION 25
  • 26. HOW TO PLAY? Compete through Emotions Compete through Price Compete through Ecosystem
  • 27. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter OPTIONS INCREMENTAL INNOVATION • Improving/Adapting existing value propositions • Strengthening current business (Better, Faster, Cheaper) OPTIMIZE TRANSFORMATIONAL INNOVATION • Redefining existing Value Propositions • Extending into new spaces EXPAND DISRUPTIVE INNOVATION • Replacing current businesses by very different ones • Creating new businesses/ markets/job to be done CHANGE WHAT CAN YOU CHANGE ?
  • 28. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter IDEATE DO THINGS BETTER DO THINGS DIFFERENTLY IDEATE ON POTENTIAL CHANGES NEEDED FOR ACHIEVING YOUR OBJECTIVES
  • 29. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter IDEATE WHAT ACTIONS SHOULD YOU DO FOR MONETISING THE FUTURE? What Should I Simplify What Should I Magnify What Should I Do Less What Should I Do More What Should I Stop What Should I Start
  • 30. PLAN YOUR ACTIONS STEP 4 - EXPERIMENT 30
  • 31. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter PRIORITISE Credits: https://www.mindtheproduct.com/2017/07/enter-matrix-lean-prioritisation/
  • 32. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter TEST source: https://www.optimizely.com/ab-testing/ source: http://blog.juntoo.co/rapid-prototyping-for-web-design/ YOUR PREFERRED CHOICES AT SMALL SCALE
  • 33. MARKETING CANVAS by Laurent Bouty is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. © laurentbouty.comHelp Smart Marketers to become Smarter BUILD THE ACTION PLAN Agile Transformation Plan (http://leanchange.org/2014/02/how-to-create-alignment-for-agile-transformation-with-canvases/)
  • 35. Hello, Marketing job is probably the most exciting job you can have in a company (I know I am biased). In this turbulent period with a lot of new changes (societal, technological, environmental,…), it is not so easy to know what to do. In the previous slides, you saw a process based on the MARKETING CANVAS that I developed for myself. I think it makes the job and can be used in any business (Startup, SME or Corporate companies). It is also integrating latest thoughts like customer experience, meaningful brands, value proposition canvas and design thinking approach. This is the humble idea behind this ebook. Hope you did enjoy the reading and don’t hesitate to comment, criticise or contribute. Laurent 35
  • 37. ABOUT THE AUTHOR Laurent Bouty is Academic Director @ Solvay Brussels School. Connect me on LinkedIN or Twitter (@lbouty) or on laurentbouty.com 37
  • 38. HOW TO BUILD A MARKETING PLAN by Laurent Bouty is licensed under a Creative Commons Attribution- NonCommercial 4.0 International License. 38