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Larry Bodine
The Law Blog Guru
PILMMA Summit
Chicago, IL
Turning
Website
Visitors into
Clients
Bit.ly/LawBlogGuru
The Law Blog Guru
Bit.ly/LawBlogGuru
LarryBodineNow@Gmail.com
520.577.9759
» Publisher, The National Trial Lawyers
» Blogger, The Huffington Post
» Blogger, Price Benowitz
Introduction
Bit.ly/LawBlogGuruBit.ly/LawBlogGuru
Bit.ly/LawBlogGuru
Free Giveaway!
Bit.ly/LawBlogGuru
Twitter: #PILMMASummit
▪ ▪ ▪
Download these slides now!
Go to:
http://
-- fill in the form to get these slides
Bit.ly/LawBlogGuru
Internet is #1 option to find a lawyer
Bit.ly/LawBlogGuru
Focusing on the wrong part of the sales funnel
Bit.ly/LawBlogGuru
30%-40% drop in
traffic & position in
search results:
• Aggregated or "curated"
content from other sites
• Snippets from other sites
• Scraped and pasted content
• Substantially similar text
• Thinly rewritten text
What is the best online
strategy to generate
clients?
Bit.ly/LawBlogGuru
The 4 Visitor
Conversion Basics
Bit.ly/LawBlogGuru
Good bio:
• 200-300 words max
• Client service – how well you
explain legal options
• Case histories
• A little personal information
Visitor
Conversion Basics
Bit.ly/LawBlogGuru
Almost half of law firm traffic
comes from mobile devices
LawLytics.com, April 2014
Survey of 733,346 law firm website visits
45% from mobile devices:
• Apple: 58.3%
• Android 40.2%
• Windows 1.2%
Bit.ly/LawBlogGuru
UGH! YESSS!
Bit.ly/LawBlogGuru
 I just got stopped for a DUI
 I was just arrested
 I was just in a traffic accident
 I just got injured at work
 My child was hurt at school
Bit.ly/LawBlogGuru
Online Reviews
• 90% of Customers
Say Buying Decisions
Are Influenced By
Online Reviews -
Dimensional Research, 2013
• 79% Of
Consumers Trust
Online Reviews As
Much As Personal
Recommendations –
BrightLocal 2013
Bit.ly/LawBlogGuru
Online Reviews
Yelp is #1 trusted and
popular site to find a lawyer
– Software Advice Survey
• Martindale, Avvo & Super Lawyers
less trusted and popular
• 70% would drive to inconvenient
part of town to see a lawyer with a
better online review
Email links to review sites
 To happy clients
Hand out professionally
printed review cards
 With links to review pages
Respond to all comments
– good and bad
 To help keep your overall
ratings high
List all review sites
 Furnish to all staff and
lawyers
 Make sure everyone
understands the
importance
Onboarding Process
 How did they find the
firm?
 Was it by an online review?
Request Reviews
 After a positive in-person
consultation or favorable
settlement
6 Tactics for Online Reviews
Bit.ly/LawBlogGuru
STRATEGY: Creating a
Content Marketing
Culture
 Content marketing tied to new
business goals
 Used to generate leads
 The firm’s owner and partners
lead are active players
 Enough time, budget, staff
Bit.ly/LawBlogGuru
Frequent
Blog
Posts
Bit.ly/LawBlogGuru
» Updated 2-3 times
per week
» The more you blog,
the more clients
you get –Hubspot 2012
» Best length: 300 –
400 words
Bit.ly/LawBlogGuruBit.ly/LawBlogGuru
» Updated 2-3 times
per day
» Team of guest
bloggers & full-
time editor
Bit.ly/LawBlogGuru
• Create feelings of trust and rapport
– with images and text
• Show empathy
• Address hidden fears
• Complement buyer’s mood with uplifting statements
• Use social proof
– Facebook “likes,” followers on Twitter, number of circles in Google Plus
5 Ways to Harness Emotion:
Logic makes people think, and emotions make people act
Bit.ly/LawBlogGuru
“How does this problem make you feel?”
“How has this affected you?”
“What bothers you most about it?”
“Why is it important to solve this problem now?
“What would happen if you didn’t do anything?”
“What makes your problem urgent?”
Create a Sense of Urgency
Bit.ly/LawBlogGuru
• Storytelling makes people
feel emotions
• People remember stories and
respond to them
• The protagonist is the
potential client
• Write with the viewpoint of
your clients
Hooking visitors with Storytelling
Bit.ly/LawBlogGuru
Content tactic
• Look for the
twist
• Cite statistics
• Summarize
verdicts &
settlements
Bit.ly/LawBlogGuru
 Client’s name
missing
 Dates missing –
settlement &
incident
 No description of
accident
 Ignored email,
sent to voicemail
of secretary
Worst press release EVER!
Bit.ly/LawBlogGuru
 1,400 page views
in first 24 hours!
 Who, what, when,
where why
 Drama and
suffering
Best blog post all week!
Bit.ly/LawBlogGuru
 “A man who is his own lawyer has a
fool for a client”
 How much free time do you have?
 And your partners?
 How good is your nose for news?
 Wouldn’t you rather edit a draft?
Decision to Delegate
Bit.ly/LawBlogGuru
 $30 - $40 per post
 6 cents a word
 Content sweatshop in Asia
 Thinly rewritten content with
mistakes in the law
 Law students or paralegals
 Non-lawyer marketers
BEWARE of Cheapo Content Factories
Bit.ly/LawBlogGuru
 Attorney
 Practiced law
 Journalism background
 Web & SEO experience
 Part of a team (not a solo)
 Can show copy on a law firm
website
What to look for in a content writer
Larry Bodine
The Law Blog Guru
Bit.ly/LawBlogGuru
LarryBodineNow@Gmail.com
520.577.9759
When it
comes to
content, call
a Pro

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Turning website visitors into clients bodine - pilmma

  • 1. Larry Bodine The Law Blog Guru PILMMA Summit Chicago, IL Turning Website Visitors into Clients
  • 2. Bit.ly/LawBlogGuru The Law Blog Guru Bit.ly/LawBlogGuru LarryBodineNow@Gmail.com 520.577.9759 » Publisher, The National Trial Lawyers » Blogger, The Huffington Post » Blogger, Price Benowitz Introduction Bit.ly/LawBlogGuruBit.ly/LawBlogGuru
  • 4. Bit.ly/LawBlogGuru Twitter: #PILMMASummit ▪ ▪ ▪ Download these slides now! Go to: http:// -- fill in the form to get these slides
  • 5. Bit.ly/LawBlogGuru Internet is #1 option to find a lawyer
  • 6. Bit.ly/LawBlogGuru Focusing on the wrong part of the sales funnel
  • 7. Bit.ly/LawBlogGuru 30%-40% drop in traffic & position in search results: • Aggregated or "curated" content from other sites • Snippets from other sites • Scraped and pasted content • Substantially similar text • Thinly rewritten text What is the best online strategy to generate clients?
  • 9. Bit.ly/LawBlogGuru Good bio: • 200-300 words max • Client service – how well you explain legal options • Case histories • A little personal information Visitor Conversion Basics
  • 10. Bit.ly/LawBlogGuru Almost half of law firm traffic comes from mobile devices LawLytics.com, April 2014 Survey of 733,346 law firm website visits 45% from mobile devices: • Apple: 58.3% • Android 40.2% • Windows 1.2%
  • 12. Bit.ly/LawBlogGuru  I just got stopped for a DUI  I was just arrested  I was just in a traffic accident  I just got injured at work  My child was hurt at school
  • 13. Bit.ly/LawBlogGuru Online Reviews • 90% of Customers Say Buying Decisions Are Influenced By Online Reviews - Dimensional Research, 2013 • 79% Of Consumers Trust Online Reviews As Much As Personal Recommendations – BrightLocal 2013
  • 14. Bit.ly/LawBlogGuru Online Reviews Yelp is #1 trusted and popular site to find a lawyer – Software Advice Survey • Martindale, Avvo & Super Lawyers less trusted and popular • 70% would drive to inconvenient part of town to see a lawyer with a better online review
  • 15. Email links to review sites  To happy clients Hand out professionally printed review cards  With links to review pages Respond to all comments – good and bad  To help keep your overall ratings high List all review sites  Furnish to all staff and lawyers  Make sure everyone understands the importance Onboarding Process  How did they find the firm?  Was it by an online review? Request Reviews  After a positive in-person consultation or favorable settlement 6 Tactics for Online Reviews
  • 16. Bit.ly/LawBlogGuru STRATEGY: Creating a Content Marketing Culture  Content marketing tied to new business goals  Used to generate leads  The firm’s owner and partners lead are active players  Enough time, budget, staff
  • 17. Bit.ly/LawBlogGuru Frequent Blog Posts Bit.ly/LawBlogGuru » Updated 2-3 times per week » The more you blog, the more clients you get –Hubspot 2012 » Best length: 300 – 400 words
  • 18. Bit.ly/LawBlogGuruBit.ly/LawBlogGuru » Updated 2-3 times per day » Team of guest bloggers & full- time editor
  • 19. Bit.ly/LawBlogGuru • Create feelings of trust and rapport – with images and text • Show empathy • Address hidden fears • Complement buyer’s mood with uplifting statements • Use social proof – Facebook “likes,” followers on Twitter, number of circles in Google Plus 5 Ways to Harness Emotion: Logic makes people think, and emotions make people act
  • 20. Bit.ly/LawBlogGuru “How does this problem make you feel?” “How has this affected you?” “What bothers you most about it?” “Why is it important to solve this problem now? “What would happen if you didn’t do anything?” “What makes your problem urgent?” Create a Sense of Urgency
  • 21. Bit.ly/LawBlogGuru • Storytelling makes people feel emotions • People remember stories and respond to them • The protagonist is the potential client • Write with the viewpoint of your clients Hooking visitors with Storytelling
  • 22. Bit.ly/LawBlogGuru Content tactic • Look for the twist • Cite statistics • Summarize verdicts & settlements
  • 23. Bit.ly/LawBlogGuru  Client’s name missing  Dates missing – settlement & incident  No description of accident  Ignored email, sent to voicemail of secretary Worst press release EVER!
  • 24. Bit.ly/LawBlogGuru  1,400 page views in first 24 hours!  Who, what, when, where why  Drama and suffering Best blog post all week!
  • 25. Bit.ly/LawBlogGuru  “A man who is his own lawyer has a fool for a client”  How much free time do you have?  And your partners?  How good is your nose for news?  Wouldn’t you rather edit a draft? Decision to Delegate
  • 26. Bit.ly/LawBlogGuru  $30 - $40 per post  6 cents a word  Content sweatshop in Asia  Thinly rewritten content with mistakes in the law  Law students or paralegals  Non-lawyer marketers BEWARE of Cheapo Content Factories
  • 27. Bit.ly/LawBlogGuru  Attorney  Practiced law  Journalism background  Web & SEO experience  Part of a team (not a solo)  Can show copy on a law firm website What to look for in a content writer
  • 28. Larry Bodine The Law Blog Guru Bit.ly/LawBlogGuru LarryBodineNow@Gmail.com 520.577.9759 When it comes to content, call a Pro

Notes de l'éditeur

  1. NTL: Since January, unique visitors up 122% Page views up 65%
  2. 67% of all searches are on Google
  3. Joye law firm – South Carolina
  4. Joye law firm – South Carolina A new analysis by LawLytics of 733,346 visits to a random selection of law firm websites discovered that 45% of traffic came from mobile devices. Furthermore, the majority of social media time is spent not on desktop computers, but on smartphones and tablets.
  5. The more you post, the more clients you acquire – Hubspot 2012 state of inbound marketing report 2-3 times a per week – 70% acquisition Daily is 78% acquisition Multiple times day = 92% acquisition
  6. to convince clients they have made the right choice are all evidence of social acceptance.
  7. This is why lawers shouldn’t write about their cases
  8. This is why lawers shouldn’t write about their cases