2. PREPARATION
State
your interest in working the problem
out.
“I want to hear your point of view.”
Affirm
the other person’s participation
“I appreciate your willingness to work this out.”
Are
the time and location convenient?
3. IDENTIFY THE PROBLEM
While
the other person listens, each takes a
turn and says:
What happened from their point of view?
How they are feeling?
What they need or want?
4. BRAINSTORM SOLUTIONS
Discuss
What are all the
solutions to the
problem?
What would make us
feel better about the
problem?
How Would we like
things to be between
us?
5. EVALUATE THE SITUATION
Ask:
Is it fair?
Is it safe?
Does it meet all our
needs?
Not necessarily
wants, although
hopefully some of
those, too!
6. CHOOSE A SOLUTION
Ask:
Does everyone
agree with and
contribute to the
solution?
Is it realistic?
Is each person’s
responsibility clear?
7. FOLLOWING THROUGH
Discuss:
When (time/place) Do we want to check with
one another to see how it’s working?
When might it be necessary to change to
another solution?
What happens if people don’t follow through
with this agreement?
8. PRIORITIES AND DECISIONS
Personal priorities are the
principles, concepts, and
beliefs that are most
important to you.
Love, knowledge, honesty,
religion, power, health, and
friendship.
Higher priorities are more
valued, so decisions that
are made depend on how
important the choices are
to you.
9. SHORT/LONG – TERM GOALS
Short – term goals are goals that are reachable
within the next hour or day.
Long – term goals are goals that may take several
years to achieve.
Clean your room, do your homework
Getting a car, going to college
When you know what’s important to you, you can
easily plan your goals.
10. STAGES OF A LIFE CYCLE
You travel through stages of
birth, infancy, childhood, young
adulthood, middle –
age, aging, and death.
Setting goals and plotting them
on a time/life line gives you an
idea of how your future goals
will fit into your life.
Plotting your goals on a
time/life line can help you
relate what you are doing
today with where you want to
be years from now.
11. HUMAN/NONHUMAN RESOURCES
Human resources come
from within a person.
Nonhuman resources
include money, material
possessions, and
community resources and
facilities.
Many of your personal
characteristics can serve
as resources as you make
choices.
You need to use resources
to reach your goals.
12. STANDARDS FOR GOAL ACHIEVEMENT
Standards help you determine
whether you are achieving
your goals.
Standards that you set for
yourself are personal
standards.
Your standards are related to
your personal priorities.
Some accept lower standards
in some areas so they can
uphold higher standards in
others.
13. DECISION-MAKING PROCESS
Identify the decision to be made.
Gather and examine information.
Identify possible alternatives.
Evaluate the consequences of each alternative.
Choose the best alternative and act on it.
Evaluate the results.
14. MANAGEMENT PROCESS
Setting a goal: a variety of
resources can help you set
a goal that is realistic.
Making a plan: it’s
important to have an
effective plan for achieving
your goal.
Carrying out the plan: your
plan is actually tested.
Evaluating: you assess
your degree of success in
meeting your goal.
