This presentation shows the MCM (Maturity & Capability Models) repository initiative, discussing the opportunity from the LEGO approach in your organization

1. PROFES 2011
Torre Canne (BA) – Italy, June 21 2011
Building a Maturity & Capability Model Repository
Christiane Gresse von Wangenheim
Jean C.R. Hauck
Luigi Buglione
Fergal McCaffery
Thaisa Cardoso Lacerda
Ronny F. Viera da Cruz
www.eng.it

2. UFSC At a glance
Federal University of Santa Catarina
Florianópolis/Brazil [http://www.ufsc.br]
• 48 Master courses
• 38 PhD courses
• 62 Undergraduate courses
• EUR 268 million annual budget
• 25,737 Undergraduate students
• 8,543 Graduate students
• 34,280 Students
[http://www.youtube.com/watch?v=V6E1Z5DEuvk]
INCoD is to be a reference institute for excellence in research, validation
and dissemination to support digital convergence. [http://www.incod.ufsc.br]
The Software Quality Group focuses on scientific research, development and
transfer of SE models, methods and tools. [http://www.gqs.ufsc.br]
www.eng.it

3. Engineering At a glance
_ The first Italian ICT player
_ more than 730 M/€ revenues Research and PA & HC Finance Industry TELCO Utilities
Development
_ 1000 clients
_ 6,300 IT specialists System Int. &
Consultancy
% 46 70 54 80 80
Outsourcing % 35 10 27 10
Software
% 19 20 19 10 20
ERP IT Security ECM
Plant Management
Managed Operations Broadband & Media
System
www.eng.it
www.eng.it

4. DKIT At a glance
Dundalk Institute of
Technology is a 90 acre
campus situated between
Dublin and Belfast (each
approximately 50 miles
away).
The Institute consists of 4
Schools:
1. Business & Humanities
2. Informatics & Creative
Arts
3. Engineering
The Regulated Software Research Group which is 4. Health & Science
part of LERO (the Irish Software Engineering
Research Centre) is part of the School of Informatics
& Creative Media
www.eng.it

5. MCM Repository Goals of the presentation
 G1. Show how to set up a process improvement plan
moving catching up information from several Maturity &
Capability Models (MCM)
 G2. Propose a MCM repository, from the concept to the
implementation
 G3. Discuss the opportunities from the LEGO approach
using the MCM repository
5 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

6. MCM Repository Agenda
• Introduction
– Sci-Fi &…
– MM-mania: SEMQ website and the UFSC path
• Modeling a MCM repository
– A starting and a target point
– MCM Repository
 Main issues & Architecture
 Metadata
• Implementation
– GUI and technical characteristics
• Conclusions & Prospects
• Q&A
6 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

7. Introduction Sci-Fi &...
Q: which is the common element in these novels/movies?
7 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

8. Introduction Blade Runner (R.Scott, 1982)
“I've seen things you people wouldn't believe. Attack ships
on fire off the shoulder of Orion. I watched C-beams glitter
in the dark near Tannhäuser Gate. All those moments will be
lost in time, like tears in rain. Time to die ”
Memory  Experience  Data
• Philip Dick, Do Androids dream of Electric Sheep?, Del Rey, 1968, ISBN 0-345-40447-5
8 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

9. Introduction Some initial questions...
Do we strictly need to use a MCM at a time?
Could it be possible to map also single process
areas?
How to add/change some elements in a process?
Does it yet exist a repository for SPI models?
9 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

10. Introduction ‘MM-mania’: SEMQ website
URL: www.semq.eu/leng/proimpsw.htm
URL
10 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

11. Introduction ‘MM-mania’: UFSC/DKIT research
Source: Gresse von Wangenheim C., Hauck J.C.R., Zoucas A. Salviano C.F., McCaffery F., Shull F., Creating Software Process Capability/Maturity
Source
Models. IEEE Software, vol. 27 no. 4, pages 92 -94, July/August 2010.
11 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

12. MCM Repository Agenda
• Introduction
– Sci-Fi &…
– MM-mania: SEMQ website and the UFSC path
• Modeling a MCM repository
– A starting and a target point
– MCM Repository
 Main issues & Architecture
 Metadata
• Implementation
– GUI and technical characteristics
• Conclusions & Prospects
• Q&A
12 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

13. Modeling a MCM... A starting point (PROMISE)...
URL: http://promisedata.org
URL
13 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

14. Modeling a MCM... ...and a target point (LEGO)
Source: Buglione L. Buglione L., Gresse von Wangenheim C., Hauck J.C.R., Mc Caffery F., The LEGO Maturity & Capability Model Approach,
Source
Proceedings of 5WCSQ, 5th World Congress on Software Quality, Shanghai (China), Oct 31- Nov 3 2011, URL: www.5wcsq.org
14 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

15. Modeling a MCM... MCM Repository: Main issues & Architecture
• Main issues
 What is it? a KM system containing
info about most used MCMs
 Functionalities: search/find,
browsing, gather MCM metadata,
comments
 Target audience: the open Process
Improvement Community of
Practice (CoP)
 Metadata: from the SPCMM
questionnaire
 Intended usage(s):
o Know which MCM are typically
used
o Know which MCM contain(s) a
certain process of interest
o Understand how to ‘import’ a
process in a different PRM schema
o …
15 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

16. Modeling a MCM... MCM Repository - MetaData (1)
16 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

17. Modeling a MCM... MCM Repository - MetaData (2)
17 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

18. MCM Repository Agenda
• Introduction
– Sci-Fi &…
– MM-mania: SEMQ website and the UFSC path
• Modeling a MCM repository
– A starting and a target point
– MCM Repository
 Main issues & Architecture
 Metadata
• Implementation
– GUI and technical characteristics
• Conclusions & Prospects
• Q&A
18 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

19. Modeling a MCM... Implementation - www.gqs.ufsc.br/mcm
• Web-based repository
 Java v5.0 on a web platform
 Tomcat v6.0 application server
 MySQL Community Server v5.5
19 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

20. MCM Repository Agenda
• Introduction
– Sci-Fi &…
– MM-mania: SEMQ website and the UFSC path
• Modeling a MCM repository
– A starting and a target point
– MCM Repository
 Main issues & Architecture
 Metadata
• Implementation
– GUI and technical characteristics
• Conclusions & Prospects
• Q&A
20 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

21. Expert Review www.inf.ufsc.br/~gqs/mcm_eval.html
Current status
…
Requirements Conceptual Implementation Internal External Publication
Analysis Modeling 1° Version Review Review to SPI CoP
21 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

22. MCM Repository Conclusions & Prospects
• Maturity & Capability Models (MCM)
 MCMs represent a relevant source of information
 Because of the ‘MM-mania’, it could be useful to know in which model(s) a certain process has
been deployed and possibly compare different sources, looking at differences and
complementarities for your own process improvement purposes
• Repositories and Historical Data
 Not contain only (quantitative) data!
 A single Process Area (PA) is the basic element (brick) to analyze for taking the best from...best
practices
 Analyze process architecture and find commonalities
 Need to know what yet exists: don’t reinvent the wheel...
 MCM Repository
 A different way to analyze (S)PI models for providing infrastructure for a multi-model
improvement approach
 First release: June 2011 – 52 MCM inserted
 Expert panel in course for refining the first release
 Public access (www.gqs.ufsc.br/mcm) with periodical updates from August 2011
 Some lessons learned
 Still invest in skilled people (or people to skill) and plan continual training
 An appraisal – no matter the method/technique used – need anyway to know which are the
core process elements to consider in an evaluation
 ...
Analyze facts and talk through data
(Kaoru Ishiwaka, TQM guru)
22 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

23. MCM Repository Lessons Learned...
URL:
www.dilbert.com
23 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

24. MCM Repository Q&A
Grazie per l’attenzione!
Thanks for your attention!
24 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione

25. MCM Repository Contacts
C. Gresse von Jean Carlo R. Luigi
Wangenheim Hauck Buglione
UFSC UFSC Engineering.IT/ETS
gresse@incod.ufsc.br jeanhauck@incod.ufsc.br luigi.buglione@eng.it
Fergal Thaisa Ronny F.
McCaffery Cardoso Lacerda Vieira da Cruz
DKIT UFSC UFSC
fergal.mccaffery@dkit.ie thaisa_lacerda@hotmail.com ronny.ufsc@gmail.com
25 PROFES 2011 – Torre Canne (BA), June 21, 2011– © 2011 L.Buglione