Cisco MDS Main Session EMC World 2015

2© Copyright 2015 EMC Corporation. All rights reserved.
NEW CISCO STORAGE NETWORKING
INNOVATIONS FOR AGILE DATACENTERS
NITIN GARG

•  Some of the products and features described herein remain
in varying stages of development and will be offered on a
when-and-if-available basis.
•  This material is subject to change at the sole discretion of
Cisco, and Cisco will have no liability for delay in the delivery
or failure to deliver any of the products or features set forth in
this document.
LEGAL DISCLAIMER

TRANSFORMING TO THE CLOUD, JOINTLY
“EMC is a key strategic partner for Cisco. We have
thousands of joint customers and hundreds of joint
channel partners around the world.
Together, Cisco and EMC are helping customers create
and deploy data centers that are more efficient, easier to
manage, and more dynamic.”
“The Cisco and EMC alliance is dedicated to helping
customers create and deploy next-generation data
centers that offer greater scalability, security, flexibility,
and functionality.
Our skills and expertise complement each other and we
combine them together for the benefit of our mutual
customers.”
John Chambers
Chairman, President and CEO, Cisco Systems
Joe Tucci
Chairman, President and CEO, EMC

Technology Transitions (by 2017)
Business Implications
DATA EXPLOSION AND CLOUD ADOPTION
INDUSTRY TRENDS
Internet of Things Cloud Mobility Agility
Sources: Cisco Visual Networking Index (VNI), Cisco Cloud Index, IDC, Gartner
Connected Devices Cloud Traffic BYOD Adoption SDN Market Growth
50% 60%
Growth and
Productivity
Opportunities
New Business
Models
User Experience
and Expectations
Globalization
Security and
Regulatory
Compliance
Changing Role of IT
69%40 B

Putting
the
Squeeze
on the
Storage
Network
Meanwhile, Storage Networks Seeing Greater Workloads
Whether you’re a financial
services company conducting
high volumes of data analysis…
or a healthcare company
whose doctors need instant
access to a deep archive of
patient records…
or an IT service provider
planning to consolidate
multiple data centers,
Networks Need to Evolve to Keep Pace
Virtualized Servers by 2018*
85%
10x
Growth in Information created by 2020*
7x
you are consolidating servers …
growing storage …
contemplating flash …
Growth in Solid-State Drives (SSD) by 2018*
1.3x
and streamlining OpEx
Increase in IT Professionals by 2020*
*IDC

EVOLUTION OF STORAGE NETWORKING….
Block and/or File Arrays
Enterprise Apps:
OLTP, VDI, etc.
Big Data,
Scale-Out NAS
Cloud Storage
(Object)
Multi-Protocol (FC, FICON, FCIP, FCoE, NAS, iSCSI, HTTP)
Performance (16G FC, 10GE, 40GE, 100GE)
Scale (Tens of Thousands P/V Devices, Billions of Objects)
Operational Simplicity (Automation, Self-Service Provisioning)
Fabric
Fabric
Compute Nodes
REST
API

Innovation
Driving Innovations for the Next Decade with a Complete SAN Portfolio
Deploy Small, Medium, Large SANs with Cisco MDS and Nexus Families
CISCO STORAGE NETWORKING
RATE OF INNOVATIONS IS ACCELERATING...
Comprehensive
Security
Virtual SAN
(VSAN)
Integrated SAN
Extension for DC/BR
Performance and
Density
Single LAN/SAN
Management
10G FCoE
Inter-VSAN
Routing
Network Diagnostics
and Troubleshooting
Tools
Integrated Multi-Protocol FC,
FICON, iSCSI and FCIP
Industry-Leading FC
Performance, Reliability
SAN Scale
Unified
Port
2002
2013
2014
MDS 9396S
FICON at Scale
40G Converged
Ethernet
SAN Management
Simplification
Q3CY15

CISCO MULTI-PROTOCOL ARCHITECTURE –
SAN, LAN, AND COMPUTE
Cisco UCS C-Series
Rack Servers
Cisco UCS B-Series
Blade Servers
Cisco UCS
Fabric
Interconnects
Cisco UCS
6248UP
Cisco UCS
6296UP
LAN / SAN
Cisco Nexus
9000
Cisco Nexus
7000
Cisco Nexus
5600
Cisco Nexus
5500
Cisco
Nexus 3000
Cisco
Nexus 2000
Cisco MDS 9700
48x16G
line-rate
FC
Cisco MDS 9250i
10+ Years of Proven NX-OS Operating System
Cisco Prime Data Center Network Manager (DCNM)
Cisco MDS
9148S
48x10G
line-rate
FCoE
CONSISTENT AND SIMPLIFIED
Features, Management, and Programmability
SAN 16G COMPUTE
Cisco MDS
9396S
Q3CY15

INTRODUCING …. MDS 9396S 96-PORT 16G FABRIC SWITCH
NEWEST MEMBER OF CISCO 16G FABRIC SWITCH FAMILY
Cisco MDS 9396S Cisco MDS 9148S
VERSATILE •  Start with 48-port base
•  Scale up with 12-port license
•  Or, full 96-port option available
•  Start with 12-port base
•  Scale up with 12-port license
•  Or, full 48-port option available
EASY TO USE •  Automated Provisioning
•  Quick Configuration Wizard
•  Same OS and Management across Industry’s broadest SAN Portfolio
ENTERPRISE-CLASS •  Non-disruptive software upgrades
•  Up to 4095 B2B credits per port (MDS 9396S); up to 253 B2B credits per port (MDS 9148S)
•  Up to 32 Virtual SAN (VSANs)
•  Hardware-based slow-drain detection and recovery, Inter-VSAN Routing, QOS, PortChannels, N-Port ID
Virtualization (NPIV), N-Port Virtualization (NPV),
•  Forward Error Correction, Link Encryption (MDS 9396S)
Industry’s Most Affordable 16G Fabric Switch Family
1 RU
48 x 16G FC Line Rate Performance
12-48 Ports in 12-Port increments
2 RU
96 x 16G FC Line Rate Performance
48-96 Ports in 12-Port increments
Q3CY15 Available
Now

EXAMPLE USE CASE: MDS 16G FABRIC SWITCH FAMILY
IDEAL FOR SOLID-STATE FLASH
Use MDS 16G FC Fabric Switch Family to Deploy Solid-State Flash Solutions
Typical Flash Applications
•  VDI, OLTP, Big Data, Server Virtualization
•  DC Consolidation to achieve lower space
and power usage
Enterprise-class Solution Requirements
•  High Throughput
•  Scaleable
•  Economical
16G Entry-Level SANs
MDS 9148S
•  Start with 12-Port 16G FC base
•  Grow in 12-port increments
12 à 24 à 36 à 48 ports
•  Two base configurations
12, 48 ports
•  Start with 48-Port 16G FC base
•  Grow in 12-port increments
48 à 60 à 72 à 84 à 96 ports
•  Two base configurations
48, 96 ports
•  Deploy MDS 9396S across two racks as a MoR
switch – connect to end-of-row MDS 9700 Director
•  Deploy in N-Port Virtualization (NPV) mode to
reduce number of managed switches
Mid-Tier Standalone SANs Private Cloud SANs
Cisco
MDS
9396S
Cisco
UCS
MDS 9396S: MoR switch
(Middle-of-Row)
. . .
. .
Cisco
MDS 9700
Q3CY15
Cisco
UCS

10-SLOT AND 6-SLOT OPTIONS AVAILABLE
CISCO MDS 9700 MULTILAYER DIRECTORS
14RU
•  Up to 8 Line Cards
•  Up to 6 Fabric Modules
•  Dual Supervisors
9RU
MDS 9710
MDS 9706
•  Up to 4 Line Cards
•  Up to 6 Fabric Modules
•  Dual Supervisors
Industry’s Highest Performance
and Capacity
1.5-Tbps/Slot
MDS 9710: 384 Line-Rate 16G FC Ports
MDS 9706: 192 Line-Rate 16G FC Ports
Industry’s Most Reliable
STORAGE DIRECTORS
N+1 Fabric
Unmatched Flexibility
Multi-protocol connectivity
Investment Protection for the Next Decade

1 256 Gbps 220 Gbps
2 512 Gbps 440 Gbps
3 768 Gbps 660 Gbps
4 1024 Gbps 880 Gbps
FC, FCoE Modules
5 1280 Gbps 1100 Gbps
6 1536 Gbps 1320 Gbps
Number of
Fabric Cards
Front Panel FC
Bandwidth/Slot
Front Panel FCoE
Bandwidth/Slot
MDS 9700: DESIGNED FOR GROWTH
No Forklift Required for 40G FCoE / 32G FC in the Future
Host Port 6
1
2
3
4
5

MDS 9700 or
Nexus 7700
Series
THOUSANDS OF DEVICES – HETEROGENEOUS PHYSICAL, VIRTUAL ENVIRONMENTS
BOOSTING SCALE FOR SAN INFRASTRUCTURES
Scale for Cloud-Scale SAN Deployments
Scale-Out: Large FC Infrastructure Requires Support for
•  Lots of switches à increase number of domains supported
•  Lots of hosts à increase number of zones supported
•  Lots of VMs à increase number of fabric logins per fabric
Scale-Up: Requires Each FC Switch to Support
•  Lots of hosts à increase number of fabric logins per switch and per module
Scale Parameter
MDS 9700/ Nexus 7700
Tested Configuration Limits
Cisco Improvement over
earlier support
Industry
Leader
Number of Domains* 80 +33% +42%
Zones per Fabric 16,000 +100% -
Fabric Logins per Fabric 20,000 +100% +233%
Fabric Logins per Switch 4,000 +100% +100%
Fabric Logins per Module 1,000 +150% -

CISCO MDS 9250I MULTISERVICE FABRIC SWITCH
BUSINESS CONTINUITY/
DISASTER RECOVERY
DATA MIGRATIONFC SAN GATEWAY
FC
FCoE
SAN
Converged
Fabric
FC SAN SWITCH
FC
Migrate Data Between
Heterogeneous Storage
1/10G FCIP/iSCSI
(2 Ports)
16G FC, FICON
(40 Ports)
10GE FCoE
(8 Ports)
Production
DC
Disaster
Recovery DC
IP WAN
FCoEFC
SAN
√
FCoEFC
SAN
One SAN Appliance, Multiple Use Cases
FC
SAN
FC
SAN
FC
SAN

MDS 9710/
MDS 9706
Switched FICON
MDS 9250i
MDS 9710/
MDS 9706
MDS 9710/
MDS 9706WAN
Cascaded FICON with Distance Extension
Highest Performance 16G
FICON Portfolio
•  MDS 9710: 384 16G Line-rate Ports;
•  MDS 9706: 192 16G Line-rate Ports
•  FICON and Open Systems supported
on same MDS 9700 Switch
FICON Distance
Extension
•  10G FCIP Extension
•  Specialized Protocol Acceleration
for Tape and Disk Mirroring
Technologies
Feature-Rich FICON
Capabilities
•  Support for z13 FICON Dynamic
Routing (OXID-based Routing)
and Forward Error Correction
INTRODUCING …. FICON ON MDS 9706 AND MDS 9250I
ADDS TO THE FICON SUPPORT ALREADY AVAILABLE ON MDS 9710
FICON on
MDS 9706,
MDS 9250i
Q3CY15
Celebrating 10 Years of FICON support on MDS 9000 Family

40G CONVERGED ETHERNET FABRICS
FOR STORAGE NETWORKING

DATA CENTER PARADIGM SHIFTS DRIVING
ETHERNET STORAGE NETWORKING
Architectures
•  Performance - 10/40/100G
•  Equal Cost Multi-Path
•  Minimal Latency
•  Economical
+
Applications
•  Explosion in Data and Users
•  VDI
•  Consolidation - Scalable
Private Clouds
Deployments
•  Block - FCoE, iSCSI
•  File - NAS
•  Object - TCP/IP-based
protocols e.g RPC, SOAP,
REST

•  Flexibility to support iSCSI, NAS, and FCoE on a single
platform
•  Converge 10/40GE line-rate storage traffic in spine-
leaf architectures
•  40G FCoE has 50% more data rate than 32G FC
INTRODUCING …. LINE-RATE 40G FCOE ON NEXUS 7700 / 7000
HIGHEST PERFORMANCE STORAGE NETWORKING DIRECTOR FAMILY
Cisco MDS Cisco UCS
Use 10/40G Ethernet to Converge IP and Fibre Channel Storage Traffic
*Nexus 7000/
7700
40G FCoE
Mid-CY15
Protocol Clocking Data Rate
32G FC 28.050 Gbps 27.2 Gbps 3400 MBps
40G FCoE 41.250 Gbps 40.0 Gbps 5000 MBps
Nexus 7700 F3
24-port 40G Module
Nexus 7718, 7710, 7706
Nexus 7000 F3
12-port 40G Module
Nexus 7018, 7010, 7009,
7004
960-Gbps/slot
480-Gbps/slot

CONVERGE 10/40G LINE-RATE IP AND FCOE STORAGE NETWORKING
INDUSTRY’S BROADEST CONVERGED ETHERNET PORTFOLIO
Max FCoE , IP
Ports/Chassis
Nexus 7700/7000 Nexus 5600 Nexus 2300 Nexus 9000 MDS 9000 UCS FI
10GE
1536 (IP),
768 (FCoE)
384 48 2048 (IP only**)
384 (FCoE only)
2 (IP)
96
40GE 384* 96 6 512 (IP only**) Future Future
Cisco NEXUS Cisco MDS Cisco UCS
Use 10/40G Ethernet to Converge IP and Fibre Channel Storage Traffic
** Hardware is FCoE-capable today; software support targeted for future release
Application Centric
Infrastructure (ACI)
* N7700/N7000 40G FCoE: Mid-CY15

Converged Access
Nexus 5600/7700
SAME MANAGEMENT MODEL AS FC – SEPARATE LAN AND SAN
EXAMPLE: LARGE-SCALE CONVERGED ETHERNET DEPLOYMENTS
*Source: Gartner, “Why, When, and How
to Converge Storage and Data
Networks”, August 2013
40GE IP
40GE Converged Link
10GE Converged Link
10GE FCoE
8G/16G FC
10GE IP
50% Reduction in number of Cables,
Adapters, and ToR Switches*
40% Cost Savings for Rack
Mount Servers*
30% Cost Savings for
Blade Systems*
IP Spine
Nexus 7700
Nexus
2000
FC Storage Core
MDS 9700
IP Storage Core NAS,
iSCSi, Block
Nexus 5600/7700
. . .
Fabric Path

SCALE-OUT STORAGE—BLOCK FILE OBJECT
EVOLUTION OF ETHERNET FABRIC
Dynamic FCoE Using FabricPath
Spine
Leaf
SAN-A SAN-B SAN-A SAN-B
Nexus 7700
Nexus 5600
FCoE FCNAS,
iSCSI
High-Performance
•  10G to Server. 40G in Ethernet Fabric
•  Exchange-based Load Balancing in the
Fabric
High-Availability (HA)
•  Logical separation and redundancy of SAN-
A/SAN-B achieved through VLANs
•  SAN-A/SAN-B NOT interrupted if a Spine
fails - traffic sent to other Spines
Dynamic
•  Dynamic discovery of leaf nodes and
establishment of VE-port relationship
•  Reduced possibility of human error during
configuration 40GE Converged Link
10GE Converged Link
10GE FCoE
16G FC
10GE IP
Nexus 7700
Dynamic FCoE
Mid-CY15

UTILIZE EXISTING DUPLEX FIBER COMMONLY DEPLOYED IN 16G/10G ENVIRONMENTS TODAY
ENABLING 40GE TRANSITION
LC Fiber cable
Duplex 20Gbps (Receive and Transmit on
two different wavelengths
LC Cable with 40G QSFP-BiDi
DuplexLC
DuplexLC
OM3 MMF: 100m
OM4 MMF: 150m
LC Fiber cable
Each fiber strand carries 16G/10Gbps
LC Cable with SFP+
LC
LC
OM3 MMF: 300m (10G), 100m (16G)
OM4 MMF: 400m (10G), 125m (16G)
Cisco 40G QSFP BiDi Transceiver Innovation –
No Need to Upgrade the Fiber Plant!
MPO-12 Fiber cable
8 Fiber strands carry 10Gbps each; 4
Fiber strands unused
MPO-12 Cable with 40G QSFP-SR4
12-FiberMPO
12-FiberMPO
OM3 MMF: 100m
OM4 MMF: 150m

Cloud and Big Data Are Driving a Paradigm Shift
APPLICATION
ATTRIBUTES
INFRASTRUCTURE
DEMANDS
Dynamic Instantiation
and Removal
Increasingly Non-Virtualized
Infrastructure Independent
Scale-Out/Multi-Node
Multi-Cloud Models
Application-Awareness for Agile
Deployment and Placement
Physical/Virtual/Cloud
Integration and Visibility
Dynamic Shared
Resource Pool
Increasing Performance
1/10/40/100G and Scale
Secure and Multi-Tenant Aware
NEW APPLICATION DEMANDS
ON INFRASTRUCTURE

APIC
APPLICATION
COMPUTE NETWORK
CLOUD
STORAGE SECURITY
VISION: APPLICATION CENTRIC
INFRASTRUCTURE (ACI)
Application Policy
Infrastructure Controller (APIC)
Nexus 9000
(ACI Fabric)
Industry Leading
ECOSYSTEM
BUILT for SDN and BEYOND

APPLICATION NETWORK PROFILE
POLICY BASED FABRIC MANAGEMENT
•  Extend the principle of UCSM service
profiles to the entire fabric
•  Network Profile: Stateless Definition of
Application Requirements
•  Application Tiers
•  Connectivity policies
•  L4 – L7 Services
•  XML/JSON Schema
•  Fully Abstracted from the infrastructure
implementation
•  Removes dependencies of the
infrastructure
•  Portable across different Data centre
fabrics
## Network Profile: Defines Application Level Metadata (Pseudo Code Example)
<Network-Profile = Production_Web>
<App-Tier = Web>
<Connected-To = Application_Client>
<Connection-Policy = Secure_Firewall_External>
<Connected-To = Application_Tier>
<Connection-Policy = Secure_Firewall_Internal & High_Priority>
. . .
<App-Tier = DataBase>
<Connected-To = Storage>
<Connection-Policy = NFS_TCP & High_BW_Low_Latency>
. . .
Network Profile Fully Describes the Application Connectivity Requirements
Application
Web Tier App Tier DB Tier
Storage Storage
Application
Client

ACI Fabric
Application Policy
Infrastructure
Controller
Non-Blocking
Penalty Free Overlay
APIC
SCALE-OUT NAS, ISCSI, BIG DATA, CLOUD STORAGE
ACI FABRIC FOR SCALE-OUT ARCHITECTURES
High-Performance
(10G to Server
40/100G Agg/Core)
High-Availability
(HA)
Bursting Handling
and Queuing
Low Latency

OPERATIONAL
SIMPLICITY

Day in the Life of Storage
Administrators
CISCO MDS AND NEXUS FABRIC MANAGEMENT
JoeJanet
Use Recent Introductions to Efficiently Manage Converged Fabric
•  Manage/Provision
Current Environment
•  Monitor/Troubleshoot
Current Environment
•  Capacity Planning
•  New Installs
•  Backup/Replicate
Fabric Management
Focus Areas
PROVISIONING Wizards/
Templates
VISUALIZATION
MONITORING/
TROUBLESHOOTING
CAPACITY
MANAGEMENT
SCALABLE
PROGRAMMABLE
Recent
Introductions
End-to-End Visibility
Custom Port Groups
Path Redundancy
Slow Drain
Configuration Check

N5K-access-71
N5K-access-70
M97-75
M97-74
Storage
Array
PATH DEPENDENCY MAPPING ACROSS MULTI-DOMAIN AND MULTI-PROTOCOL
END-TO-END VISIBILITY
Windows
2k8-R2-151.102
172.20.151.101
RedHat-151.103
VMs
VMware ESXi
UCS
or GENERIC SERVER
MDS
or NEXUS ISL/FCIP MDS or NEXUS
STORAGE PORT
and LUN(s)
FC + FICONCNA Adapters
FCoE + iSCSI
•  Monitor VM CPU/Memory
•  Monitor storage and
network traffic
•  Max datastore response
time latency
•  Dependency map from
VM out to Datastore

UCS-FI-6120XP MDS9710-16GBIT
Storage
Array
UCS-FI-6120XP MDS9710-16GBIT
Windows
2k8-R2-151.102
172.20.151.101
RedHat-151.103
•  UCS Service Profile
•  Blade Inventory
•  Module and Port view
•  Port performance on
UCS FI
VMs
VMware ESXi
UCS
or GENERIC SERVER
UCS FI or MDS
STORAGE PORT
and LUN(s)
FCoE + iSCSI

Windows
2k8-R2-151.102
172.20.151.101
RedHat-151.103
Storage
Array
•  Switch and Port Events
•  Average and Peak TX/RX
•  Switch CPU/Memory
•  Traffic monitoring of ISLs
and FCIP Links
•  Discards and Errors
N5K-access-71 M97-75
N5K-access-70 M97-74
VMs
VMware ESXi
UCS
or GENERIC SERVER
MDS
STORAGE PORT
and LUN(s)
FCoE + iSCSI

N5K-access-71
N5K-access-70
Windows
2k8-R2-151.102
172.20.151.101
RedHat-151.103
•  Front End port mapping
•  Host to LUN mapping
•  Array Capacity
•  Array inventory
Storage
Array
VMs
VMware ESXi
UCS
or GENERIC SERVER
MDS
STORAGE PORT
and LUN(s)
FCoE + iSCSI
M97-75
M97-74

CUSTOM APPLICATION PORT GROUPS
Select
Switches
Define
Group
Select
Ports
Create Custom Port Group
Generate Performance Reports,
Event NotificationsCreate Custom Port Group
Select
Port
Group
Generate
Report,
Events

Masking
Database
ON-DEMAND AND AUTOMATED REDUNDANCY CHECKS
SAN HOST PATH REDUNDANCY ANALYSIS
REDUCE
Mean Time
to Repair
Risk to Switch
and Array Upgrades
Risk to Hardware
Maintenance Activities
Enclosure
Port Down on
Redundant Path
VSAN initiator to
target Mismatch
VSAN
Segmentation
Both Paths On
Same Line Card
Port LUN Masking
Mismatch
DCNM-VM Primary
VMware ESXi
DCNM-VM Standby
VSAN 10
VSAN 11
N5K-access-71
N5K-access-70
M97-75
M97-74
VSAN 3, 11
VSAN 10 Port A
VSAN 11 Port BVSAN 13 Storage
Array
Port A/B
Port A/B
Port A
Port A/B
Root Cause
VSAN 3, 13
VSAN 2,10,12

Platforms Detection Granularity Recovery Action Latency – Start and Stop
Software-based 8G MDS 100ms 100ms
Hardware-based NEW! 16G MDS 1ms Immediate (ns)
http://www.cisco.com/c/en/us/products/collateral/storage-networking/mds-9700-series-multilayer-directors/white_paper_c11-729444.html
HARDWARE-BASED FC CONGESTION DETECTION AND RECOVERY
SELF HEALING
Deploy Robust FC Networks and Reduce Operational Cost
Affected
Host
Misbehaving
HBA
Misbehaving device “slowly drains” packets destined to it from the SAN. Unrelated
flows and devices can be affected
MDS auto-detects slow drain devices and can take recovery actions
Potential Reasons
for Slow-Drain Devices
•  Speed Mismatch
•  HBA issues
•  Server Performance issues – application/OS
•  Non graceful Virtual Machine exit

SLOW DRAIN ANALYTICS WITH DCNM
Automates
Troubleshooting
Reduces False
Positives
Shows Fluctuations
in counters

ENSURE RESILIENCY OF THE FABRIC THROUGH
CONFIGURATION ANALYSIS
Select Policy
Switch
Create Policy
Select Fabric
Rules to Check
Run Check
Identifies List of
Inconsistencies
User Input
to Resolve

PROGRAMMABLE: INTEGRATION WITH INDUSTRY
LEADING CLOUD PLATFORMS
EMC ViPR
Software-defined
storage
OpenStack
Microsoft System
Center VMM
IBM PowerVC
(thru OpenStack)
Automate
Zoning
VMware KVM
Bare
Metal
XenServer Hyper-V
For Fast
Application
Deployments
User-centric Models for New Cloud-scale Workloads
Cisco MDS Portfolio

DCNM MANAGES CISCO’S MASSIVELY SCALABLE DATA
CENTER SAN
Cisco DC Scale-out Architecture
•  14 production Data Centers
•  Single 4 node federation
•  Central Database
•  31 Fabrics
•  365 VSANs
•  690 Fibre Channel Switches UCS and MDS
•  24,142 Switch Ports
•  13,872 Server ports
•  4,017 Storage array ports
•  2833 ISLs links
Easy-to-use, Highly Available Management for Large Scale Environments

EMC CONNECTRIX DIFFERENTIATORS
•  Connectrix products ship within 1–2 days after receipt of the order
•  EMC stocks spares in worldwide depots so we can respond to
service issues within 4 hours, 7 days a week
SPEED
EMC Logistics
•  Provides first call and Level 2 support
•  Provides remote support and monitoring
•  Provides end-to-end onsite, worldwide support from server to SAN
to storage
•  EMC stands behind every configuration listed on EMC Support
Matrix (ESM)
•  ESM can be accessed through E-Lab Navigator
KNOWLEDGE
EMC Customer Service
TRUST
EMC E-Lab Proven
Interoperability

SUMMARY
STORAGE NETWORKING FOR AGILE DATA CENTERS
Deploy Fibre Channel and
Ethernet Storage Networks
With Superior
Performance, Scale, and
Architectural Flexibility
Enable End to End
Seamless Fabrics with
Nexus and MDS to evolve
SAN architectures for
Massive Data Growth
Provision, Monitor, and
Automate Physical and
Virtual Datacenters using
integrated and third party
cloud software platforms

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