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Mark McGregor
Head of Strategy
Twitter: @markmcgregor
Why its time to rethink
your approach to
Enterprise Architecture
23 Nov 2018
“You Can Analyze The Past, But You Have to Design
The Future.”
- Edward de Bono
(That’s the difference between suffering it and enjoying it!)
66% Of all Enterprise
Architecture initiatives fail!
3
What we’re here to talk about today:
... and please feel free to interrupt and ask questions at any time.
§ Accepting that great tools don’t always get analyst coverage!
§ The key use cases for Enterprise Architecture that deliver true business value.
§ Using business outcomes to drive real ROI for adoption or expansion of your
enterprise architecture programs.
§ One size does not fit all when thinking about enterprise architecture or tools.
§ Why and how BPM and EA are best seen as two sides of the same coin.
4
Why Great Tools Don’t Get Analyst
Coverage
5
We all love a magic wave!
But…
• Why are your favorite tools not featured?
• Are leading tools really the best?
• Is it risky to use non-featured tools?
• How do I justify non Magic-Wave tools?
Suggestions
• Read associate reports.
• Question apple and pear comparison.
• Don’t be fooled by a picture.
• Read user generated reviews.
6
Gartner Magic Quadrant for Enterprise Architecture Tools
Published: 22 October 2018 ID: G00334199
Analyst(s): Samantha Searle, Marc Kerremans
Placement on the Magic Quadrant is not an indicator of fitness for the
needs of a particular user organization. Likewise, inclusion in the Magic
Quadrant does not necessarily mean that a vendor is capable of resolving
the challenges of new, intermediate or advanced practitioners.
This Magic Quadrant describes a diverse market of EA tool vendors. EA and TI
leaders must consider that the best EA tool vendor for their organizations
might be outside the Leaders quadrant. Specific problems may require niche
solutions. When selecting an EA tool vendor, EA and TI leaders should consider
a range of criteria, and weight them according to current and future needs.
Additionally, they should ensure that vendors offer adequate support in their
regions.
This Magic Quadrant focuses on EA tool vendors’ placement in the market, not
specifically on the capabilities of their products (for a more detailed evaluation of the
products, see “Critical Capabilities for Enterprise Architecture Tools”). Only one of the
15 evaluation criteria in this Magic Quadrant relates to product or service functions.
The other 14 evaluation criteria focus on the vendors’ ability to meet the requirements
of this market (for details, see the Inclusion and Exclusion Criteria section, and the
Evaluation Criteria section).
7
Leverage user reviews rather than analyst
views
Of MQ Featured Vendors Only 3 Score Higher (8 Score Lower)
8
Common Enterprise Architecture
Use Cases
9
84% of
EA’s either
don’t use or
use the wrong
Use Cases
when justifying
EA Tooling.
61% of
EA initiatives are
not integrated
with their
organizations
investment
decision process
<20% of
EA’s recognize
improved customer
service, improved
margins or cost
cutting as drivers for
enterprise
architecture
51% of
EA tool budget
requests refused
as being focused
on IT issues and
not business
value centric
10
Common Use Cases and Top Reasons for
Buying an Enterprise Architecture Tool
72%
70%
41%
40%
41%
27%
22%
19%
16%
7%
Create Internal/Operational Efficiences
Enhance Decision Making
Improve Business Process Agility
Improve Business Process Outcomes
Improve Compliance and Risk…
Drive Innovation
Reduce Time to Market
Cut Costs/Improve Margins
Improve Customer Relations
Improve Supplier or Partner Relations
0% 10% 20% 30% 40% 50% 60% 70% 80%
Why Did You Purchase Your EA Tool?
Source: Gartner, based on “Peer Review” data (2017)
Enterprise Architects Perspectives on Use
Cases
11
Enterprise Architects Perspectives on Use
Cases
LeanIX
Top 3
#1 Create Internal/Operational Efficiency
#2 Enhance Decision Making
#3 Improve Compliance & Risk Management
Bottom 3
#10 Improve Business Process Outcomes
#9 Improve Supplier/Partner Relationships
#8= Improve Customer/Supplier Relationships
#8= Cut Costs/Improve Margins
“Leader”
Top 3
#1 Enhance Decision Making
#2 Create Internal/Operational Efficiency
#3 Improve Business Process Outcomes
Bottom 3
#10 Improve Supplier/Partner Relationships
#9= Improve Customer/Supplier Relationships
#9= Cut Costs/Improve Margins
#8 Drive Innovation
12
Architecture vs. The Business Perspective.
13
Use Business Outcomes to
Demonstrate Real ROI
14
Switch From Technical to Business Language
Application
Rationalization
Data Center
Consolidation Regulatory
Change
Technology
Standardization Customer
Experience
Mergers &
Acquisitions
Increase
Revenues
Digital
Transformations
New Business
Models
Internet of
Things
Techno Speak Business Initiatives
15
Why One Size Does Not Fit All
16
EA Tools Were Like Swiss Army Knives
17
The Changing Face of Enterprise
Architecture
On Premise to Cloud Based
From Specialist to Generalist
The Few to to The Many
Artefacts to Outcomes
Creation to Dissemination
Models to Decisions
Cost to Value
Use The Right Knife For The Right Job 18
Process Management and
Enterprise Architecture
(A marriage made in Germany!)
19
It’s All About How You Do What You Do!
ERP / CRM
Team
Risk & Compliance
Team
Six Sigma
Team
BPM TeamITIL Team Continuous
Improvement
Team
Supply Chain
Team
ISO 9000 & Quality
Team
Rules Risks Applications OrganizationData Location Technology
20
While you constantly optimize & reinvent your operational model,
so that you can delight your customers at scale – now, and into the future.
Helping you unleash
THE POWER
OF
PROCESS
21
Signavio helps you learn to listen, make informed
decisions and implement change fast.
§ COLLABORATION HUB
Get everybody involved and share
process knowledge with the entire organization
§ WORKFLOW ACCELERATOR
Implement smart task routing so that your
people can focus on what they are best at
§ PROCESS INTELLIGENCE
Leverage your data to locate & prioritize
process improvement potential
§ PROCESS MANAGER
Document and redesign your processes and
manage your process portfolio.
22
Don’t Just Take Our Word For it
Solid Product, short learning curve for users,
good product
— Senior Business Analyst in the Finance Industry
Easy implementation and great way to globally
engage the business
— Global Business Process Management Facilty
in the Manufacturing Industry
Easy to use, easy to adopt, easy win
— Manager- Process Design Team in the Manufacturing Industry
Best in class when it comes to intuitive process
modeling
— Human Workflow Specialist in the Energy and Utilities Industry
Great software, great vendor, great results!
— Director of Enterprise Systems in the Education Industry
Signavio the best intuitive process modelling tool
to foster process thinking
— Senior Business Process Transformation in the Retail Industry
Signavio: Digital transformation - done right
— Senior Product Manager in the Miscellaneous Industry
Implementation was a breeze but
the real gem here is the Customer Service
— Manager, Process Engineering in the Finance Industry
Customer Quotes extracted from Gartner Peer Insights
23
Why it's time to rethink your approach to Enterprise Architecture

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Why it's time to rethink your approach to Enterprise Architecture

  • 1. Mark McGregor Head of Strategy Twitter: @markmcgregor Why its time to rethink your approach to Enterprise Architecture 23 Nov 2018
  • 2. “You Can Analyze The Past, But You Have to Design The Future.” - Edward de Bono (That’s the difference between suffering it and enjoying it!)
  • 3. 66% Of all Enterprise Architecture initiatives fail! 3
  • 4. What we’re here to talk about today: ... and please feel free to interrupt and ask questions at any time. § Accepting that great tools don’t always get analyst coverage! § The key use cases for Enterprise Architecture that deliver true business value. § Using business outcomes to drive real ROI for adoption or expansion of your enterprise architecture programs. § One size does not fit all when thinking about enterprise architecture or tools. § Why and how BPM and EA are best seen as two sides of the same coin. 4
  • 5. Why Great Tools Don’t Get Analyst Coverage 5
  • 6. We all love a magic wave! But… • Why are your favorite tools not featured? • Are leading tools really the best? • Is it risky to use non-featured tools? • How do I justify non Magic-Wave tools? Suggestions • Read associate reports. • Question apple and pear comparison. • Don’t be fooled by a picture. • Read user generated reviews. 6
  • 7. Gartner Magic Quadrant for Enterprise Architecture Tools Published: 22 October 2018 ID: G00334199 Analyst(s): Samantha Searle, Marc Kerremans Placement on the Magic Quadrant is not an indicator of fitness for the needs of a particular user organization. Likewise, inclusion in the Magic Quadrant does not necessarily mean that a vendor is capable of resolving the challenges of new, intermediate or advanced practitioners. This Magic Quadrant describes a diverse market of EA tool vendors. EA and TI leaders must consider that the best EA tool vendor for their organizations might be outside the Leaders quadrant. Specific problems may require niche solutions. When selecting an EA tool vendor, EA and TI leaders should consider a range of criteria, and weight them according to current and future needs. Additionally, they should ensure that vendors offer adequate support in their regions. This Magic Quadrant focuses on EA tool vendors’ placement in the market, not specifically on the capabilities of their products (for a more detailed evaluation of the products, see “Critical Capabilities for Enterprise Architecture Tools”). Only one of the 15 evaluation criteria in this Magic Quadrant relates to product or service functions. The other 14 evaluation criteria focus on the vendors’ ability to meet the requirements of this market (for details, see the Inclusion and Exclusion Criteria section, and the Evaluation Criteria section). 7
  • 8. Leverage user reviews rather than analyst views Of MQ Featured Vendors Only 3 Score Higher (8 Score Lower) 8
  • 10. 84% of EA’s either don’t use or use the wrong Use Cases when justifying EA Tooling. 61% of EA initiatives are not integrated with their organizations investment decision process <20% of EA’s recognize improved customer service, improved margins or cost cutting as drivers for enterprise architecture 51% of EA tool budget requests refused as being focused on IT issues and not business value centric 10
  • 11. Common Use Cases and Top Reasons for Buying an Enterprise Architecture Tool 72% 70% 41% 40% 41% 27% 22% 19% 16% 7% Create Internal/Operational Efficiences Enhance Decision Making Improve Business Process Agility Improve Business Process Outcomes Improve Compliance and Risk… Drive Innovation Reduce Time to Market Cut Costs/Improve Margins Improve Customer Relations Improve Supplier or Partner Relations 0% 10% 20% 30% 40% 50% 60% 70% 80% Why Did You Purchase Your EA Tool? Source: Gartner, based on “Peer Review” data (2017) Enterprise Architects Perspectives on Use Cases 11
  • 12. Enterprise Architects Perspectives on Use Cases LeanIX Top 3 #1 Create Internal/Operational Efficiency #2 Enhance Decision Making #3 Improve Compliance & Risk Management Bottom 3 #10 Improve Business Process Outcomes #9 Improve Supplier/Partner Relationships #8= Improve Customer/Supplier Relationships #8= Cut Costs/Improve Margins “Leader” Top 3 #1 Enhance Decision Making #2 Create Internal/Operational Efficiency #3 Improve Business Process Outcomes Bottom 3 #10 Improve Supplier/Partner Relationships #9= Improve Customer/Supplier Relationships #9= Cut Costs/Improve Margins #8 Drive Innovation 12
  • 13. Architecture vs. The Business Perspective. 13
  • 14. Use Business Outcomes to Demonstrate Real ROI 14
  • 15. Switch From Technical to Business Language Application Rationalization Data Center Consolidation Regulatory Change Technology Standardization Customer Experience Mergers & Acquisitions Increase Revenues Digital Transformations New Business Models Internet of Things Techno Speak Business Initiatives 15
  • 16. Why One Size Does Not Fit All 16
  • 17. EA Tools Were Like Swiss Army Knives 17
  • 18. The Changing Face of Enterprise Architecture On Premise to Cloud Based From Specialist to Generalist The Few to to The Many Artefacts to Outcomes Creation to Dissemination Models to Decisions Cost to Value Use The Right Knife For The Right Job 18
  • 19. Process Management and Enterprise Architecture (A marriage made in Germany!) 19
  • 20. It’s All About How You Do What You Do! ERP / CRM Team Risk & Compliance Team Six Sigma Team BPM TeamITIL Team Continuous Improvement Team Supply Chain Team ISO 9000 & Quality Team Rules Risks Applications OrganizationData Location Technology 20
  • 21. While you constantly optimize & reinvent your operational model, so that you can delight your customers at scale – now, and into the future. Helping you unleash THE POWER OF PROCESS 21
  • 22. Signavio helps you learn to listen, make informed decisions and implement change fast. § COLLABORATION HUB Get everybody involved and share process knowledge with the entire organization § WORKFLOW ACCELERATOR Implement smart task routing so that your people can focus on what they are best at § PROCESS INTELLIGENCE Leverage your data to locate & prioritize process improvement potential § PROCESS MANAGER Document and redesign your processes and manage your process portfolio. 22
  • 23. Don’t Just Take Our Word For it Solid Product, short learning curve for users, good product — Senior Business Analyst in the Finance Industry Easy implementation and great way to globally engage the business — Global Business Process Management Facilty in the Manufacturing Industry Easy to use, easy to adopt, easy win — Manager- Process Design Team in the Manufacturing Industry Best in class when it comes to intuitive process modeling — Human Workflow Specialist in the Energy and Utilities Industry Great software, great vendor, great results! — Director of Enterprise Systems in the Education Industry Signavio the best intuitive process modelling tool to foster process thinking — Senior Business Process Transformation in the Retail Industry Signavio: Digital transformation - done right — Senior Product Manager in the Miscellaneous Industry Implementation was a breeze but the real gem here is the Customer Service — Manager, Process Engineering in the Finance Industry Customer Quotes extracted from Gartner Peer Insights 23