9. What is a Disruptive Event? Some of these are perhaps obvious but, have you considered what would happen if there was a gas leak in the street and the police prevented access to your building? What if your communications lines were cut off for a week – how would you cope?
29. That concludes the training on Business Continuity Management. Thank you. Now complete the online Continuity Management Test which will then automatically produce a Business Continuity Plan for you.
Notes de l'éditeur
Is BCM concerned with disruption to: Markets? Finance? Operations? Staff? What does RTO stand for? Real Time Objectives Recover The Organisation Recovery Time Objectives Risking The Organisation
Without a tested BCM solution a disruption could affect the organisation’s: Viability Future Wellbeing Strategies
An example of an essential service is: Book-keeping Logistics Hiring Cash collection
A catastrophic event from a BCM perspective would be: Loss of access control Loss of communication system Lack of security Poor staff morale
A BCM solution will provide: Positive staff morale Back-ups Standby, configured computer infrastructure Restored confidence
A benefit of implementing BCM would be all of the following except: Preservation of reputation Recovery of critical systems Preservation of records Contact with customers and suppliers
A disruptive event could be: Absent staff A flood Parking congestion Inclement weather
A very likely cause of a disaster is: Storm damage A tsunami A stock market crash Failure of computer systems
Following a disaster, what could you be faced with: Embarrassment No paperwork Broken furniture A huge clean-up
BusinessAssist provides subscribers with: Business advice Business finance A marketing plan A continuity plan
What does BIA stand for? Business Impact Assessment Business Interruption Assessment Business Interruption Analysis Business Impact Analysis
What is the predominant purpose of a Risk Assessment? Identifying what is mission critical Identify the most likely risks and their likelihood To determine how frequent a risk may occur To measure the risk with the biggest impact
Mission critical activities are usually linked to: A functional canteen Corporate integrity Revenues Board meetings
What would have the biggest impact on a business? A fire that took out the administration building but had no impact on mission critical services A power outage on all functions for two hours Inability to answer the phones for over a week Mission critical services totally disrupted for over 3 days at peak season
What level of risk will threaten a business the most? Negligible likelihood but catastrophic impact Moderate impact and possible likelihood Probable risk but minor impact Significant impact and possible likelihood
Your BCM solution is low cost because: The insurance industry will cover me My risk profile will diminish My risk profile will increase My bank will lend me more money
BusinessAssist does not: Switch my incoming telephones Allow me to backup my key data Mean I should not test my recovery plan Provide me with an emergency recovery office
A key part of the BCM Process is to: Document risks Classify and mitigate risks Delegate risks Escalate risks
BCM is widely regarded as: a) The right thing to do b) A nice to have c) Pricey d) Good corporate governance
In a crisis, why will your company attract external scrutiny? So that the public can ridicule you Because they will be concerned about your ability to recover Because lawyers will be on standby Because liquidators will be on standby
In a crisis it is best to: Say “no comment” Withdraw Play down the situation Be proactive
In a crisis it is best to: Say “no comment” Withdraw Play down the situation Be proactive
Testing is critical to BCM because: It must be performed monthly It requires a budget So many people must be involved To ensure that it works
A stakeholder could be all of the following except: The shareholders The environment Society at large The articles of association
Disaster recovery traditionally referred to the restoration of: The call centre Payroll Public confidence IT
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