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© 2010 Levelwing. All rights reserved   |   www.levelwing.com
presentation available at:


    www.levelwing.com/sema/20SearchTips

    jeff@levelwing.com




2     © 2010 Levelwing. All rights reserved   |   www.levelwing.com
“Data is the most consumed product
    and it affects all others.”       5 exabytes
                                                        (5.0x10ˆ19) - Eric Schmitt
           5 = all info created
             exabytes created
             every 482003
              through hours



3    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
50
             In 1993 __________ pages existed on
                      the worldwide web.1

                    354,000,000
            Today, ____________ pages are being
            indexed on Google alone for the term
            “auto parts”.2



                                                                    1United   Nations Data, 1994
                                                                    2Google,   October, 2011


4   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
= “I want”

5   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
= “I want”

6   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
“I want”

7   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Complimentary Strategies




8    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 1: Start with the right content
                                                                     Words
     Quality




           Fresh                                                                                     Engaging

                                                                      Source: Jakob Niellsen, 2010


9    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 2: Call things what they are




        “Honey, I’m going to
                                                                      “Honey, I’m going to
         Meineke for some
                                                                       Meineke to get my
     steering and suspension
                                                                      alignment checked.”
             services.”




10    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Google Insights For Search




        alignment

        steering and suspension


11    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 3: Build for search engines
                          Gateway Page



      Flash Content




                                                                          Missing rich
                                                                           HTML text

           Site Loads
             Slowly
                                                                       Missing
                                                                      Title Tags


12    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 4: Use keywords in title tags




                      K&N High Performance Air Filters, Air Intakes, & Oil Filters




      •  Should be unique for each page
      •  Should be concise and explain page content
      •  Typically have 66 characters


13    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 4: Use keywords in title tags




14    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 5: Use keyword-rich meta description




 160
15    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Win/Lose decided here




16    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 6: Use keyword-rich urls

                                                                       brake repair




                                                                      ????




17    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 7: Use alt image attribute & name image




      jl_knw_sidepromo_placeholder1.png




18    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 8: Use keyword-rich anchor text




19    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 9: Arrange content for scanning




                                                                      Source: Jakob Niellsen, 2010


20    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
21   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
22   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
What is Quality Score?
     Quality Score or Quality Index
      balances ecosystem

     Ranked on a 1-10 scale
      (10 = best)                                                              Users

     Higher quality score usually
       means higher position and
       lower CPC

                                                                      Search
                                                                                       Advertisers
                                                                      Engine


23    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
What Influences Quality Score?

                                                          Keyword      Landing Page
                                                         Relevancy        Quality



                                                                                       Historical
                          Ad Relevancy
                                                                                      Performance




                                                                      QS
                   Click-                                                                    Other
                Through Rate                                                               Relevancy
                   (CTR)                                                                    Factors




24    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
What Does Quality Score Influence?


                                                                  QS
                                                                                 Above
                            Eligibility                                          Organic
                                                                                 Results


                                                    Price             Position




25    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
26   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 10: Build organized foundation

      •  Organize “Campaigns” within Account
      •  5 or fewer unique keywords in an ad
              group

      •  Minimum of 3 to 5 text ads/ad group

      •  Minimum of 3 to 5 calls-to-action


27    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 11: Build negatives




28    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 11: Build negatives


           meta http-equiv="Keywords" name="Keywords" content=“tom's of maine,
           toms of maine, natural personal care products, toms of maine
           products, tom's of maine products, natural care products, oral care
           products, choose cruelty free, wind energy company, kate and tom's
           of maine, certified organic products, tom, toms, kate and toms, tom's
           of maine, toms of maine, maine products, toms products,
           tomsofmaine"


                                   (ADD these as negative keywords)




29    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 12: Check different locations




30    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
31   © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 13: “Broad” match is for head terms

                                Broad




                                                      Phrase & Exact
               Search Volume




                               Generic Keywords                       Specific Keywords


32    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 14: Use Search Query Reports




33    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 15: Use Google Insights for Search




34    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 15: Use Google Insights for Search



     Web Search Interest: car battery




35     © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 16: Focus on off-page SEO
      •  Grow quality links
      •  Do the socially respected share your content?




                                                                      Source: Google & Bing via Danny Sullivan Interview, 2010


36    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 17: Test, fail quickly, syndicate




37    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 18: Create real accountability
                                                                      “Not everything that
                                                                      can be counted counts,
                                                                      and not everything that
                                                                      counts can be
                                                                      counted.”
                                                                                 -Albert Einstein.




38    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 19: Benchmark
     Benchmark Your Baseline Measurements Before Your SEM
     Campaign Begins
     •  Overall traffic by channel/keyword
     •  Search engine traffic
     •  Paid vs. organic traffic
     •  Conversions by channel/keyword
     •  Top traffic-driving keywords
     •  Top conversion-driving keywords
     •  Keyword rankings




39    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
Tip 20: Bottom line metrics trump all
 Cost Per Action/                                                     CPA/KPI
 Key Performance Indicators                                             (good)
            “Good”
                                                                       ROAS
      • 

      •     Initial optimizations
                                                                        (better)
 Return On Ad Spend
      •    “Better”                                                     ROI
      •    Sales data layered in                                         (best)
 Return On Investment
      •     “Best”
      •     Sales data with profit margin data
      •     Profitability/Best Customers




40    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
9/8/2011 – Google Buys Zagat




41    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
                                                                      41
Local Search




42    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
                                                                      42
Future of Search?




43    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
                                                                      43
Why is this Important?




      59% of online shoppers customer product reviews have a
      significant impact on their buying behavior



                                                                      Source: Marketing Charts, 9/2011

44    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
                                                                                                         44
Why is this Important?

      on Yelp ratings…




                                                           = 9% revenue increase



                                                                        Source: Michael Luca, 2011

45    © 2010 Levelwing. All rights reserved   |   www.levelwing.com
                                                                                                     45
Thank you.




        Or:
        email: jeff@levelwing.com
        phone: +1 646 216 8334
        twitter: @jeffadelsonyan
        blog: www.AskingSmarterQuestions.com



46    © 2010 Levelwing. All rights reserved   |   www.levelwing.com

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SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

  • 1. Hi. © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 2. presentation available at: www.levelwing.com/sema/20SearchTips jeff@levelwing.com 2 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 3. “Data is the most consumed product and it affects all others.” 5 exabytes (5.0x10ˆ19) - Eric Schmitt 5 = all info created exabytes created every 482003 through hours 3 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 4. 50 In 1993 __________ pages existed on the worldwide web.1 354,000,000 Today, ____________ pages are being indexed on Google alone for the term “auto parts”.2 1United Nations Data, 1994 2Google, October, 2011 4 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 5. = “I want” 5 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 6. = “I want” 6 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 7. “I want” 7 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 8. Complimentary Strategies 8 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 9. Tip 1: Start with the right content Words Quality Fresh Engaging Source: Jakob Niellsen, 2010 9 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 10. Tip 2: Call things what they are “Honey, I’m going to “Honey, I’m going to Meineke for some Meineke to get my steering and suspension alignment checked.” services.” 10 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 11. Google Insights For Search alignment steering and suspension 11 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 12. Tip 3: Build for search engines Gateway Page Flash Content Missing rich HTML text Site Loads Slowly Missing Title Tags 12 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 13. Tip 4: Use keywords in title tags K&N High Performance Air Filters, Air Intakes, & Oil Filters •  Should be unique for each page •  Should be concise and explain page content •  Typically have 66 characters 13 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 14. Tip 4: Use keywords in title tags 14 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 15. Tip 5: Use keyword-rich meta description 160 15 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 16. Win/Lose decided here 16 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 17. Tip 6: Use keyword-rich urls brake repair ???? 17 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 18. Tip 7: Use alt image attribute & name image jl_knw_sidepromo_placeholder1.png 18 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 19. Tip 8: Use keyword-rich anchor text 19 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 20. Tip 9: Arrange content for scanning Source: Jakob Niellsen, 2010 20 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 21. 21 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 22. 22 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 23. What is Quality Score? Quality Score or Quality Index balances ecosystem Ranked on a 1-10 scale (10 = best) Users Higher quality score usually means higher position and lower CPC Search Advertisers Engine 23 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 24. What Influences Quality Score? Keyword Landing Page Relevancy Quality Historical Ad Relevancy Performance QS Click- Other Through Rate Relevancy (CTR) Factors 24 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 25. What Does Quality Score Influence? QS Above Eligibility Organic Results Price Position 25 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 26. 26 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 27. Tip 10: Build organized foundation •  Organize “Campaigns” within Account •  5 or fewer unique keywords in an ad group •  Minimum of 3 to 5 text ads/ad group •  Minimum of 3 to 5 calls-to-action 27 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 28. Tip 11: Build negatives 28 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 29. Tip 11: Build negatives meta http-equiv="Keywords" name="Keywords" content=“tom's of maine, toms of maine, natural personal care products, toms of maine products, tom's of maine products, natural care products, oral care products, choose cruelty free, wind energy company, kate and tom's of maine, certified organic products, tom, toms, kate and toms, tom's of maine, toms of maine, maine products, toms products, tomsofmaine" (ADD these as negative keywords) 29 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 30. Tip 12: Check different locations 30 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 31. 31 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 32. Tip 13: “Broad” match is for head terms Broad Phrase & Exact Search Volume Generic Keywords Specific Keywords 32 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 33. Tip 14: Use Search Query Reports 33 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 34. Tip 15: Use Google Insights for Search 34 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 35. Tip 15: Use Google Insights for Search Web Search Interest: car battery 35 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 36. Tip 16: Focus on off-page SEO •  Grow quality links •  Do the socially respected share your content? Source: Google & Bing via Danny Sullivan Interview, 2010 36 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 37. Tip 17: Test, fail quickly, syndicate 37 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 38. Tip 18: Create real accountability “Not everything that can be counted counts, and not everything that counts can be counted.” -Albert Einstein. 38 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 39. Tip 19: Benchmark Benchmark Your Baseline Measurements Before Your SEM Campaign Begins •  Overall traffic by channel/keyword •  Search engine traffic •  Paid vs. organic traffic •  Conversions by channel/keyword •  Top traffic-driving keywords •  Top conversion-driving keywords •  Keyword rankings 39 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 40. Tip 20: Bottom line metrics trump all Cost Per Action/ CPA/KPI Key Performance Indicators (good) “Good” ROAS •  •  Initial optimizations (better) Return On Ad Spend •  “Better” ROI •  Sales data layered in (best) Return On Investment •  “Best” •  Sales data with profit margin data •  Profitability/Best Customers 40 © 2010 Levelwing. All rights reserved | www.levelwing.com
  • 41. 9/8/2011 – Google Buys Zagat 41 © 2010 Levelwing. All rights reserved | www.levelwing.com 41
  • 42. Local Search 42 © 2010 Levelwing. All rights reserved | www.levelwing.com 42
  • 43. Future of Search? 43 © 2010 Levelwing. All rights reserved | www.levelwing.com 43
  • 44. Why is this Important? 59% of online shoppers customer product reviews have a significant impact on their buying behavior Source: Marketing Charts, 9/2011 44 © 2010 Levelwing. All rights reserved | www.levelwing.com 44
  • 45. Why is this Important? on Yelp ratings… = 9% revenue increase Source: Michael Luca, 2011 45 © 2010 Levelwing. All rights reserved | www.levelwing.com 45
  • 46. Thank you. Or: email: jeff@levelwing.com phone: +1 646 216 8334 twitter: @jeffadelsonyan blog: www.AskingSmarterQuestions.com 46 © 2010 Levelwing. All rights reserved | www.levelwing.com