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Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
How to use your website
to go global
Going Global Live – Excel London
15-16 May 2014
Levent Yildizgoren –
Managing Director - TTC wetranslate Ltd
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
About me
• Twitter @yildizgoren
• Linkedin
linkedin.com/in/leventyildizgoren
• TTC website
www.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Published in Nov 2012
Free download
How to grow
your business
globally
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
The Nine Translation
Slip-ups to Avoid
Published in October 2011
Free download
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Why sell globally
Reduce
dependency on
your home
market
Increased
chance of
success
Increased
efficiency
Fuels
innovation
Creates
growth
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
5 Myths you need to
overcome for going global
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
#1 - It is only for large companies
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
#2 - You need to be an established
company
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
#3 - It will cost a fortune
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
#4 - It is only for manufacturers
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
#5 - It is far too complicated
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Why websites are relevant
for going global
• On-line payment facilities
• E-commerce development
• International delivery network
• About 2.5 billion people have internet access
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Micro sites…even better
• Can be used your flagship product and service
• Lets your visitor to take action easily
• About 2.5 billion people have internet access
• Cost effective way to reach your target market
• Number of pages depending on your goal
• Can be developed further
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Do you have an international
opportunity?
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Selecting your target market
Take into account the following factors:
• The number of internet users in the country
• The growth rate in the country
• Their openness to new products
• State of their digital economy
• How adaptable is your product/service to local
standards
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Good Resources
• State of digital economies
The Economist 2010: http://ow.ly/eZImj
• Ease of doing business 2014 World Bank report
http://www.doingbusiness.org/rankings
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
What differentiates online
shoppers around the world?
Source: https://www.thinglink.com/scene/438778581166850050
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Returns matter in Europe
• Europeans have the second highest returns of online
purchasers (57%)
• Shoppers in Europe expect to see delivery options
and total costs early in the purchase process.
Source: http://pressroom.ups.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Different story worldwide
• Canadian Consumers are willing to wait an average of
10 days to receive their online purchases – longer
than any other country examined
• Australian shoppers have the second lowest online
shopping satisfaction rate
Source: http://pressroom.ups.com/
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Determine your online strategy
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
• Alibaba.com employs 20,000 people and has offices
in 70 locations worldwide. Ideal for Chinese market
too.
• Amazon &Ebay provides a lot help and tools for
selling internationally and receiving payment
• Ebay also owns Paypal and Magento
• All of the above offer a escrow service
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Some facts…
• 70% of online search enquiries are in other
languages
[source: Oban Multilingual]
• 85% of customers prefer to buy in their own
language
• Customers are 4 times more likely to buy from a
website in their native language
[source: IDC]
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Localise content to overcome
language barriers
• Everyday one billion questions are asked In Google
from 181 countries and 146 languages
[source: http://www.google.com/competition/howgooglesearchworks.html
• Don’t just translate your content, get it adapted for
the target country
• Ideal solution – content created for the target
country
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
More from IKEA
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Essentials for selling globally
• Brand name check your product or company name
• Make your website visible for the target country
• Your content translated and adapted for target country
• Register with top level country specific domains
• Use Social Media for brand influence
• And make good contacts on the ground.
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
and finally…
Keep calm
&
Go global
Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
Contact
TTC wetranslate Limited
86 Broomfield Road
Chelmsford, Essex, CM1 1SS, UK
www.ttcwetranslate.com
Twitter: https://twitter.com/yildizgoren
Linkedin:www.linkedin.com/in/leventyildizgoren
Google+: https://plus.google.com/u/0/+LeventYildizgoren
YouTube: https://www.youtube.com/user/TranslationMatters

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How to global using your website

  • 1. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com How to use your website to go global Going Global Live – Excel London 15-16 May 2014 Levent Yildizgoren – Managing Director - TTC wetranslate Ltd
  • 2. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com About me • Twitter @yildizgoren • Linkedin linkedin.com/in/leventyildizgoren • TTC website www.ttcwetranslate.com
  • 3. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Published in Nov 2012 Free download How to grow your business globally
  • 4. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com The Nine Translation Slip-ups to Avoid Published in October 2011 Free download
  • 5. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Why sell globally Reduce dependency on your home market Increased chance of success Increased efficiency Fuels innovation Creates growth
  • 6. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com 5 Myths you need to overcome for going global
  • 7. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com #1 - It is only for large companies
  • 8. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com #2 - You need to be an established company
  • 9. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com #3 - It will cost a fortune
  • 10. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com #4 - It is only for manufacturers
  • 11. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com #5 - It is far too complicated
  • 12. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Why websites are relevant for going global • On-line payment facilities • E-commerce development • International delivery network • About 2.5 billion people have internet access
  • 13. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Micro sites…even better • Can be used your flagship product and service • Lets your visitor to take action easily • About 2.5 billion people have internet access • Cost effective way to reach your target market • Number of pages depending on your goal • Can be developed further
  • 14. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Do you have an international opportunity?
  • 15. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 16. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 17. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Selecting your target market Take into account the following factors: • The number of internet users in the country • The growth rate in the country • Their openness to new products • State of their digital economy • How adaptable is your product/service to local standards
  • 18. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Good Resources • State of digital economies The Economist 2010: http://ow.ly/eZImj • Ease of doing business 2014 World Bank report http://www.doingbusiness.org/rankings
  • 19. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com What differentiates online shoppers around the world? Source: https://www.thinglink.com/scene/438778581166850050
  • 20. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Returns matter in Europe • Europeans have the second highest returns of online purchasers (57%) • Shoppers in Europe expect to see delivery options and total costs early in the purchase process. Source: http://pressroom.ups.com
  • 21. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Different story worldwide • Canadian Consumers are willing to wait an average of 10 days to receive their online purchases – longer than any other country examined • Australian shoppers have the second lowest online shopping satisfaction rate Source: http://pressroom.ups.com/
  • 22. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Determine your online strategy
  • 23. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com • Alibaba.com employs 20,000 people and has offices in 70 locations worldwide. Ideal for Chinese market too. • Amazon &Ebay provides a lot help and tools for selling internationally and receiving payment • Ebay also owns Paypal and Magento • All of the above offer a escrow service
  • 24. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Some facts… • 70% of online search enquiries are in other languages [source: Oban Multilingual] • 85% of customers prefer to buy in their own language • Customers are 4 times more likely to buy from a website in their native language [source: IDC]
  • 25. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Localise content to overcome language barriers • Everyday one billion questions are asked In Google from 181 countries and 146 languages [source: http://www.google.com/competition/howgooglesearchworks.html • Don’t just translate your content, get it adapted for the target country • Ideal solution – content created for the target country
  • 26. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 27. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 28. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 29. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com More from IKEA
  • 30. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com
  • 31. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Essentials for selling globally • Brand name check your product or company name • Make your website visible for the target country • Your content translated and adapted for target country • Register with top level country specific domains • Use Social Media for brand influence • And make good contacts on the ground.
  • 32. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com and finally… Keep calm & Go global
  • 33. Going Global Live 2014|© Levent Yıldızgörenwww.ttcwetranslate.com Contact TTC wetranslate Limited 86 Broomfield Road Chelmsford, Essex, CM1 1SS, UK www.ttcwetranslate.com Twitter: https://twitter.com/yildizgoren Linkedin:www.linkedin.com/in/leventyildizgoren Google+: https://plus.google.com/u/0/+LeventYildizgoren YouTube: https://www.youtube.com/user/TranslationMatters