The document outlines an agenda for a discussion on holistic rapid response. It will include discussions on why rapid response is important, industry news, audience conversations, and market changes. The document then provides details on holistic rapid response, including how it can be used to demonstrate thought leadership, engage audiences, establish vision, identify customers, and generate demand. It outlines the rapid response process, including active listening, laying groundwork, content creation, amplification across paid, earned and owned media, feedback loops, and timelines.
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Webinar: How to Prepare for Holistic Rapid Response
1.
2. About the Speakers
Dara Sklar
Vice President, PR
Nicole Allen
Vice President, Pulse
Dara Sklar
Vice President, PR
3. 1. What is Holistic Rapid Response?
2. People, Process, Tools
3. Newsjack Action Kit
4. Game-day Checklist
Agenda
4. Why Rapid Response
Industry News
Audience Conversations
Market Changes
Demonstrate thought leadership
Engage target audience on passions
Establish vision that maps to business
Identify and nurture new customers
Generate, highly-relevant demandBreaking News
Competitor News
5. Does Your Organization Look Like This?
Corporate
Communications
Social MediaWeb
Analytics
Demand
GenerationDisplaySEMProdCa
6. Holistic Rapid Response = Holistic Results
THOUGHT LEADERSHIP
Blog Posts
Executive Bylines
INFLUENCER ACTIVATION
Brand Engagement
Partnered Content
PAID MEDIA
Sponsored Content
Sponsored Posts
Display Advertising
Search Marketing
Native Advertising
Content Syndication
SHARED
MEDIA
PAID
MEDIA
EARNED
MEDIA
SOCIAL MEDIA
Real-time Response
Community Engagement
Amplification
OWNED
MEDIA
PRESS COVERAGE
Industry News Commentary
Competitor News Commentary
Reference to Research & Statistics
REAL-TIME
CONTENT
11. 4. Amplification
Storytelling across channels
• Share commentary with journalists
• Place bylined articles/editorial opinions
• Draft blog post
• Create social-first images
• Launch paid campaigns (search, display,
social)
12. 5. Paid Media
SOCIAL
NATIVE
SEARCH
DISPLAY
READY SET GO - CHECKLIST
• Topics and search terms
• Budget pre-approval
• Tagging structure
• Retargeting pixels
• Imagery
• Approved content
• KPIs
Amplify content through
influencers, communities
and advertising
Answer the search
queries of your audiences
with relevant ads and site
content
Target your audiences
where they actively
consume content
Magnify content by
serving with contextual
relevance that looks and
feels like partners site
13. 6. Feedback Loop
Generate,
highly-
relevant
demand
PAID MEDIA
Retarget engaged users
Extend life of content
with native ads
Content Syndication
THOUGHT LEADERSHIP
Blog posts
Executive bylines
INFLUENCERS
Stay in contact with newly
identified influencers
Propose partnered content
SOCIAL MEDIA
Create new content
assets
MEDIA RELATIONS
Update commentary bank
Be an ongoing resource to new contacts
REPEAT
Measure
Iterate
Test again
14. Newsjack Timeline
Ongoing:
• Bank new comments
• Pull search query
reports
• Identify and size
RLSA opportunities
• Place native ads to
extend content life
Within 30 minutes:
• Create commentary draft &
relevant search ad copy
• Identify Blog/Site URL to
drive people
• Research keyword volume
and set potential budget
Clock starts: Flag
a relevant news or
conversation
opportunity
Daily: Real-time audience
and news monitoring of
relevant topics
Within 1-2 hours:
• Coverage publishes
• Post blog
• Social engagement
• “Take over” keywords
• Rotate in relevant banner
ads for retargeting
Within 60 minutes:
• Commentary & ad copy
approved
• Media teams shares with
reporters
• Social share card created
• Confirm blog outline
• Q/A biddable campaign with
auto tagging enabled
• Add UTM Tags to any social
posts
• Add retargeting pixel to URL
to retarget audience
Nicole
Missed opportunity – share content, images
Ton of different teams on achieving one goal, but demand team not taking to campaigns
Social media team – paid budget, promoting awareness level assets
Gated assets – didn’t draft blogs, personal thought leadership
Nicole
- What does it look like when all the teams are working together pulling their own levers working towards one goal
- PESO Model
Nicole – Here is what we’ll review today. Processes that need to happen to quickly pivot and respond to trends and news as they hit. Developed a process to both set up for Rapid Response – and quickly execute - ideally 2-5 done within 2 hours....
Dara – Amplification, Paid, Feedback loop
Dara –
Determining “issues to own”
Research, determine “issues to own”, POV in advance, draft comments
Nicole – Add on
Nicole: It starts with listening.
Who is our audience?
What are they saying about the news of the day?
Where are they getting their information?
This baseline understanding helps us to take an informed approach to storytelling.