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About the Speakers
Dara Sklar
Vice President, PR
Nicole Allen
Vice President, Pulse
Dara Sklar
Vice President, PR
1. What is Holistic Rapid Response?
2. People, Process, Tools
3. Newsjack Action Kit
4. Game-day Checklist
Agenda
Why Rapid Response
Industry News
Audience Conversations
Market Changes
Demonstrate thought leadership
Engage target audience on passions
Establish vision that maps to business
Identify and nurture new customers
Generate, highly-relevant demandBreaking News
Competitor News
Does Your Organization Look Like This?
Corporate
Communications
Social MediaWeb
Analytics
Demand
GenerationDisplaySEMProdCa
Holistic Rapid Response = Holistic Results
THOUGHT LEADERSHIP
Blog Posts
Executive Bylines
INFLUENCER ACTIVATION
Brand Engagement
Partnered Content
PAID MEDIA
Sponsored Content
Sponsored Posts
Display Advertising
Search Marketing
Native Advertising
Content Syndication
SHARED
MEDIA
PAID
MEDIA
EARNED
MEDIA
SOCIAL MEDIA
Real-time Response
Community Engagement
Amplification
OWNED
MEDIA
PRESS COVERAGE
Industry News Commentary
Competitor News Commentary
Reference to Research & Statistics
REAL-TIME
CONTENT
Newsjack Action Kit
7
ACTIVE
LISTENING &
RESEARCH
LAYING THE
GROUNDWORK
CONTENT
ENGINE
AMPLIFICATION
PAID MEDIA
FEEDBACK
LOOP
1
2
3
4
5
6
1. Laying the Groundwork
Align breaking news with business goals
• Identify key topics & search terms for real-time
monitoring
• Determine company & executive POV
• Designate paid budget for breaking news
Gather resources
• Draft canned commentary
• Outline blog posts
• Branded template
• Train spokespeople
• Press list of media friendlies
• Confirm UTM codes
• Set-up retargeting pixels
• Q/A biddable campaign
• Identify a generic budget
and paid search ad copy
style
AUDIENCE AND REAL-TIME INSIGHT
…INFORMS CREATIVE POSITIONING & MESSAGING…
…TO BUILD UNIQUE, AUTHENTIC STORYLINES
2. Research & Audience Listening
2.
1.
1. PRESCIENTHEARTBEAT
Analyze past headlines
• Industry news
• Competitors news
• Investor & analyst predictions
Internal research
• Industry roadmap
• Product roadmap
• Executive vision
Predict future news
• New market developments
• Competitor news
• Industry news
• Geopolitical developments
• Seasonal news
Build audience
• Influencer & news monitoring
• Proactive keyword listening
• Interest-based listening
• General audience insights
• Conversational analysis
• Brands social audience
• Hashtags usage
3. Content Engine
Content
Brand
Position
Audience
Passion
Trending
Topic
CONTENT
ACTIVATION
Create real-time content based on what’s
trending within a specific audience segment
BRAND POV
COMMENTARY BLOG
CREATIVE
SOCIAL
AD COPY
4. Amplification
Storytelling across channels
• Share commentary with journalists
• Place bylined articles/editorial opinions
• Draft blog post
• Create social-first images
• Launch paid campaigns (search, display,
social)
5. Paid Media
SOCIAL
NATIVE
SEARCH
DISPLAY
READY SET GO - CHECKLIST
• Topics and search terms
• Budget pre-approval
• Tagging structure
• Retargeting pixels
• Imagery
• Approved content
• KPIs
Amplify content through
influencers, communities
and advertising
Answer the search
queries of your audiences
with relevant ads and site
content
Target your audiences
where they actively
consume content
Magnify content by
serving with contextual
relevance that looks and
feels like partners site
6. Feedback Loop
Generate,
highly-
relevant
demand
PAID MEDIA
Retarget engaged users
Extend life of content
with native ads
Content Syndication
THOUGHT LEADERSHIP
Blog posts
Executive bylines
INFLUENCERS
Stay in contact with newly
identified influencers
Propose partnered content
SOCIAL MEDIA
Create new content
assets
MEDIA RELATIONS
Update commentary bank
Be an ongoing resource to new contacts
REPEAT
Measure
Iterate
Test again
Newsjack Timeline
Ongoing:
• Bank new comments
• Pull search query
reports
• Identify and size
RLSA opportunities
• Place native ads to
extend content life
Within 30 minutes:
• Create commentary draft &
relevant search ad copy
• Identify Blog/Site URL to
drive people
• Research keyword volume
and set potential budget
Clock starts: Flag
a relevant news or
conversation
opportunity
Daily: Real-time audience
and news monitoring of
relevant topics
Within 1-2 hours:
• Coverage publishes
• Post blog
• Social engagement
• “Take over” keywords
• Rotate in relevant banner
ads for retargeting
Within 60 minutes:
• Commentary & ad copy
approved
• Media teams shares with
reporters
• Social share card created
• Confirm blog outline
• Q/A biddable campaign with
auto tagging enabled
• Add UTM Tags to any social
posts
• Add retargeting pixel to URL
to retarget audience
Q&A
Thank You
Dara Sklar, LEWIS - Dara.Sklar@teamlewis.com
Nicole Allen, LEWIS – Nicole.Allen@teamlewis.com

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Webinar: How to Prepare for Holistic Rapid Response

  • 1.
  • 2. About the Speakers Dara Sklar Vice President, PR Nicole Allen Vice President, Pulse Dara Sklar Vice President, PR
  • 3. 1. What is Holistic Rapid Response? 2. People, Process, Tools 3. Newsjack Action Kit 4. Game-day Checklist Agenda
  • 4. Why Rapid Response Industry News Audience Conversations Market Changes Demonstrate thought leadership Engage target audience on passions Establish vision that maps to business Identify and nurture new customers Generate, highly-relevant demandBreaking News Competitor News
  • 5. Does Your Organization Look Like This? Corporate Communications Social MediaWeb Analytics Demand GenerationDisplaySEMProdCa
  • 6. Holistic Rapid Response = Holistic Results THOUGHT LEADERSHIP Blog Posts Executive Bylines INFLUENCER ACTIVATION Brand Engagement Partnered Content PAID MEDIA Sponsored Content Sponsored Posts Display Advertising Search Marketing Native Advertising Content Syndication SHARED MEDIA PAID MEDIA EARNED MEDIA SOCIAL MEDIA Real-time Response Community Engagement Amplification OWNED MEDIA PRESS COVERAGE Industry News Commentary Competitor News Commentary Reference to Research & Statistics REAL-TIME CONTENT
  • 7. Newsjack Action Kit 7 ACTIVE LISTENING & RESEARCH LAYING THE GROUNDWORK CONTENT ENGINE AMPLIFICATION PAID MEDIA FEEDBACK LOOP 1 2 3 4 5 6
  • 8. 1. Laying the Groundwork Align breaking news with business goals • Identify key topics & search terms for real-time monitoring • Determine company & executive POV • Designate paid budget for breaking news Gather resources • Draft canned commentary • Outline blog posts • Branded template • Train spokespeople • Press list of media friendlies • Confirm UTM codes • Set-up retargeting pixels • Q/A biddable campaign • Identify a generic budget and paid search ad copy style AUDIENCE AND REAL-TIME INSIGHT …INFORMS CREATIVE POSITIONING & MESSAGING… …TO BUILD UNIQUE, AUTHENTIC STORYLINES
  • 9. 2. Research & Audience Listening 2. 1. 1. PRESCIENTHEARTBEAT Analyze past headlines • Industry news • Competitors news • Investor & analyst predictions Internal research • Industry roadmap • Product roadmap • Executive vision Predict future news • New market developments • Competitor news • Industry news • Geopolitical developments • Seasonal news Build audience • Influencer & news monitoring • Proactive keyword listening • Interest-based listening • General audience insights • Conversational analysis • Brands social audience • Hashtags usage
  • 10. 3. Content Engine Content Brand Position Audience Passion Trending Topic CONTENT ACTIVATION Create real-time content based on what’s trending within a specific audience segment BRAND POV COMMENTARY BLOG CREATIVE SOCIAL AD COPY
  • 11. 4. Amplification Storytelling across channels • Share commentary with journalists • Place bylined articles/editorial opinions • Draft blog post • Create social-first images • Launch paid campaigns (search, display, social)
  • 12. 5. Paid Media SOCIAL NATIVE SEARCH DISPLAY READY SET GO - CHECKLIST • Topics and search terms • Budget pre-approval • Tagging structure • Retargeting pixels • Imagery • Approved content • KPIs Amplify content through influencers, communities and advertising Answer the search queries of your audiences with relevant ads and site content Target your audiences where they actively consume content Magnify content by serving with contextual relevance that looks and feels like partners site
  • 13. 6. Feedback Loop Generate, highly- relevant demand PAID MEDIA Retarget engaged users Extend life of content with native ads Content Syndication THOUGHT LEADERSHIP Blog posts Executive bylines INFLUENCERS Stay in contact with newly identified influencers Propose partnered content SOCIAL MEDIA Create new content assets MEDIA RELATIONS Update commentary bank Be an ongoing resource to new contacts REPEAT Measure Iterate Test again
  • 14. Newsjack Timeline Ongoing: • Bank new comments • Pull search query reports • Identify and size RLSA opportunities • Place native ads to extend content life Within 30 minutes: • Create commentary draft & relevant search ad copy • Identify Blog/Site URL to drive people • Research keyword volume and set potential budget Clock starts: Flag a relevant news or conversation opportunity Daily: Real-time audience and news monitoring of relevant topics Within 1-2 hours: • Coverage publishes • Post blog • Social engagement • “Take over” keywords • Rotate in relevant banner ads for retargeting Within 60 minutes: • Commentary & ad copy approved • Media teams shares with reporters • Social share card created • Confirm blog outline • Q/A biddable campaign with auto tagging enabled • Add UTM Tags to any social posts • Add retargeting pixel to URL to retarget audience
  • 15. Q&A
  • 16. Thank You Dara Sklar, LEWIS - Dara.Sklar@teamlewis.com Nicole Allen, LEWIS – Nicole.Allen@teamlewis.com

Notes de l'éditeur

  1. Dara By the end of today you’ll understand...
  2. Dara Breaking News – Oreo, Winter storm Competitor News – Splunk Industry News – Nicole Audience Conversations - Market Changes -
  3. Nicole Missed opportunity – share content, images Ton of different teams on achieving one goal, but demand team not taking to campaigns Social media team – paid budget, promoting awareness level assets Gated assets – didn’t draft blogs, personal thought leadership
  4. Nicole - What does it look like when all the teams are working together pulling their own levers working towards one goal - PESO Model
  5. Nicole – Here is what we’ll review today. Processes that need to happen to quickly pivot and respond to trends and news as they hit. Developed a process to both set up for Rapid Response – and quickly execute - ideally 2-5 done within 2 hours.... Dara – Amplification, Paid, Feedback loop
  6. Dara – Determining “issues to own” Research, determine “issues to own”, POV in advance, draft comments Nicole – Add on
  7. Nicole: It starts with listening. Who is our audience? What are they saying about the news of the day? Where are they getting their information? This baseline understanding helps us to take an informed approach to storytelling.
  8. Nicole Dara
  9. Dara
  10. Nicole
  11. Dara
  12. Dara & Nicole