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CIL2010: Website Redesign: A Public Library Website Redesign: (aka The Trip to Hades & Back)

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Sarah Houghton
Sarah Houghton

The document outlines lessons learned from redesigning a public library website. It discusses problems with the old website like it not meeting ADA requirements and having an outdated design. When redesigning, it recommends getting stakeholder buy-in, doing user testing, starting with accessibility, using project management tools, having a phased launch, and continuously getting user feedback. Key lessons include doubling the timeline, prioritizing information architecture and design, celebrating wins, and avoiding being too fancy or re-inventing wheels.

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a public library website redesign ,[object Object],[object Object],[object Object]
our current website
problems we’re solving ,[object Object],[object Object],[object Object],[object Object],[object Object]
problems we encountered while solving those ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
lessons learned
redesign planning ,[object Object],[object Object],[object Object],[object Object],[object Object]
staff & customer involvement ,[object Object],[object Object],[object Object],[object Object],[object Object]
usability ,[object Object],[object Object],[object Object],[object Object],[object Object]
accessibility ,[object Object],[object Object],[object Object]
communication ,[object Object],[object Object],[object Object]
project management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
launch techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5 things to avoid ,[object Object],[object Object],[object Object],[object Object],[object Object]
5 things you must do ,[object Object],[object Object],[object Object],[object Object],[object Object]
one more time...
our current website
our new website
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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CIL2010: Website Redesign: A Public Library Website Redesign: (aka The Trip to Hades & Back)