Sustainable Technology in a 2.0 World

Sarah Houghton-Jan Digital Futures Manager for the San Jose Public Library Author of LibrarianInBlack.net Sustainable Technology in a 2.0 World

What is changing in libraries?

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Library Users (and non-users)‏

brick and mortar library users digital library users POWER USERS Library Users Today These groups are growing dramatically. This group is growing slowly.

brick and mortar library users digital library users POWER USERS Library Users Tomorrow Angry Robot courtesy of www.bohdate.com/angryrobot

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Some 2.0 Services We Want in All of Our Libraries...Right Now 2.0 worthy Catalogs Social Bookmarking Tagging Social Networks VOIP RSS Feeds Mash-Ups Widgets Video Conferencing Twitter/Microblogging

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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why are 2.0 Services Important?

A (Wo)Man, A Plan, a...Library ,[object Object],[object Object],[object Object]

Successful Projects & Plans ,[object Object],[object Object],[object Object],[object Object],[object Object]

Determining Users' Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Project Planning is Easy... Can add costs for staff time, add explicit deliverables, breaking each step down further, listing who is responsible for what. Time and Money Completion Date (start date Sept. 15)‏ Research 10 hours, $0 September 22 Committee review 20 hours, $0 October 6 Software installation 10 hours, $35 October 13 Staff training 40 hours, $0 November 3

[object Object],[object Object],[object Object],[object Object],[object Object],Launching New Services

[object Object],[object Object],[object Object],[object Object],Staff Training

Getting Staff Buy In ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],Training Staff on New Stuff

Scheduled Learning ,[object Object],[object Object],[object Object],[object Object]

Unscheduled Learning ,[object Object],[object Object],[object Object],[object Object]

Promote Ongoing Learning ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],Soft Launches

Why Advertise New 2.0 Services? Annual per capita usage of eServices at two California public library systems Library System #1 (150,000 residents)‏ Library System #2 (350,000 residents)‏ Website visits 5.6 6.3 Database usage 0.7 0.4 eBooks usage 0.2 0.3 Virtual Reference usage 0.01 0.01

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Raising Awareness and Usage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Keep Everything Current www.flickr.com/photos/ogman/252251866/

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Evaluating New Services

[object Object],[object Object],[object Object],[object Object],[object Object],Results of Evaluation Discontinuing a service is not failing. Persisting in a failed effort is failing.

Don't Forget to Celebrate Success ,[object Object],[object Object],[object Object],[object Object],[object Object]

Photo by Jenny Levine: http://flickr.com/photos/shifted/2113776727/ Have a gaming party! Staff trading cards!

Photos by Homer Township Library: http://flickr.com/photos/homerlibrary/433104519/ and http://flickr.com/photos/homerlibrary/433102240/in/photostream/ Have cake!

Keep Going!!! ,[object Object],[object Object],[object Object],[object Object],[object Object]

Sarah Houghton-Jan IM/Skype: LibrarianInBlack email: LibrarianInBlack@gmail.com

Sustainable Technology in a 2.0 World

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