6. 1. Mobile connectivity 2. Mobile productivity
3. Fieldforce automation 4. Desktop replacement
Step Two Designs (www.steptwo.com.au) Europe • May 2011
7. 1. Mobile connectivity
Email
Address book
Calendar
Real-time comms, presence awareness
Corporate and operational news
Step Two Designs (www.steptwo.com.au) Europe • May 2011
9. 2. Mobile productivity
Focus is on knowledge workers
Provide always-available functionality
Not a desktop replacement
Very different design approaches
Integrate with device capabilities
Step Two Designs (www.steptwo.com.au) Europe • May 2011
12. 3. Fieldforce automation
This has been happening for more than a decade
Dedicated, often ruggedised devices
Single-purpose applications
Offline synchronisation with back-end systems
Huge productivity benefits
Step Two Designs (www.steptwo.com.au) Europe • May 2011
13. 4. Desktop replacement
Why is it that senior management get all the cool
toys first!?
Mobile versions of desktop tools
3G and wi-fi connectivity
Very different from other three scenarios
Step Two Designs (www.steptwo.com.au) Europe • May 2011
29. 5th PRINCIPLE
Have a mobile
enterprise
strategy
Step Two Designs (www.steptwo.com.au) Europe • May 2011
30. Who and what? Where?
What are the common Where in Australia must it
tasks for mobile devices? work?
Key information needed? What other countries and
Enterprise systems? networks should be
One-way or two-way? supported?
What mobile capabilities Will international roaming
should be used? be supported?
Are there key groups of
staff with specific needs?
Step Two Designs (www.steptwo.com.au) Europe • May 2011
31. How? When?
What devices will be What will be delivered
supported? initially?
Will phones be provided? Longer-term vision?
How to gain access? Phased approach?
In-house developed, or How to respond to new
third-party? devices and capabilities?
Security?
Data protection?
Step Two Designs (www.steptwo.com.au) Europe • May 2011
32. How much? Why?
What is the budget for Business benefits?
delivering mobile How will these be
functionality? measured?
How will data charges How will core business
incurred by staff be needs be supported?
covered? How does mobile support
long-term strategic plans?
Step Two Designs (www.steptwo.com.au) Europe • May 2011
33. 6th PRINCIPLE
Start simple,
and target
business needs
Step Two Designs (www.steptwo.com.au) Europe • May 2011
34. The Intranet Innovation
Awards are now open for
entries:
www.steptwo.com.au/iia
It’s free to enter, and your
chance to win a lovely glass
trophy!
(Closing date is May 31)
Step Two Designs (www.steptwo.com.au) Europe • May 2011
35. James Robertson, Step Two Designs
Email: jamesr@steptwo.com.au
Twitter: s2d_jamesr
Website: www.steptwo.com.au
Blog:
www.steptwo.com.au/columntwo
Articles:
www.steptwo.com.au/subscribe
Step Two Designs (www.steptwo.com.au) Europe • May 2011
