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Brenda Linares, MLIS
    July 13, 2012




                       1
Past     Present   Future




   Define: Quality Information Services
   Reference Services in the Past
   Information Services in the Present
     Onsite and Remotely
   Information Services in the Future
     Onsite and Remotely
   Information Service for Institute on Aging
   Challenges and Solutions
                                                        2
Well-trained librarian and library assistants
 Friendly customer service
 Patrons’ needs come first
 Good reference interview
Work environment that encourages trying
new methods
Adaptability and ability to handle change

                                                3
May 21, 1953. "New Canaan Public Library. New Canaan, Connecticut."4x5 inch acetate negative by Samuel H. Gottscho http://www.s

                                                                                                                      4
Past



       Present

                 5
6
Poll: Which tool is most effective in providin...
Biomedical Engineering Online 2011 10:24   7
8
   One-on-One
   iPad for Mobile Reference
   Embedded Librarians
   Liaison Librarians
   Reduced Reference Desk Staffing



                                      9
Remote/Virtual
  Reference




                 10
one-
                                           on-
ch
                                           one
at
                                           liaiso
                                              n

                                           text
                                     ema
     http://www.lib.unc.edu/ask.ht
     ml                               il
                                              11
Videos
 Social
                             Flickr
Networks




           http://www.lib.unc.edu/ask.ht
           ml
                                           12
Past             Future



       Present


                          13
14
   One-on-One
    iPads and other tablets
    Stepping out of the Library
      Liaison and Embedded Librarian Models
    Informationist
    Will there still be a reference desk?

 Med Ref Serv Q 8(4) Oct 2009

J Med Libr Assoc 97(2) April 2009              15
   Proxying into people’s computers
    (troubleshooting)
   Improve IM and chatting services
   Texting
   Social Networks
     Facebook, Twitter, new ones
   Video Tutorials (YouTube)
   Skype
                                       16
   Researchers’ Information Needs
     Liaison librarian
     Collaboration and research
     Tools and technologies
   Patients’ Information Needs
     Baby boomers and older
     Information seeking behavior


                                     17
   Resources
   Technology/IT Support
   Privacy/Security Issues




                              18
   Open Source
   Management Buy-in
   Target Audience
   Training




                        19
   Providing quality information services is
    essential
   Librarians are reinventing the profession
   Technological advances open doors
   Librarian must adapt to change
   Minimizing obstacles and finding solutions is
    vital

                                                    20
   http://www.shorpy.com/node/7197
   http://ps10ipads.wikispaces.com/file/view/ipad_sales12.png/216323766/
    ipad_sales12.png
   http://www.joboord.com/wp-content/uploads/2012/05/smartphones.jpg
   http://laptopsforsalez.com/wp-
    content/uploads/2012/04/laptopsforsale.jpg
   http://blog.freedownloadscenter.com/wp-
    content/uploads/2007/08/1180427299-1.jpg
   http://heartpath.files.wordpress.com/2011/04/vision2.jpg
   http://www.remotedesktopmac.com/wp-
    content/uploads/2011/08/remote-desktop-support.jpg
   http://suptg.thisisnotatrueending.com/archive/17711900/images/132779
    8246072.gif
   http://www.remotedesktopmac.com/wp-
    content/uploads/2011/08/remote-desktop-support.jpg
   http://sustainablelifeblog.com/2010/05/17/saving-money-tip-open-
    source-software/
                                                                        21
   http://www.healthmgttech.com/index.php/solutions/network-
    infrastructure/keys-of-encryption.html
   http://tvgconsulting.com/business-challenges/
   http://test.resonate.com/network-traffic-software-solutions/main-unique-
    value-prop/support/
   http://its.vanderbilt.edu/training/sharepoint




                                                                               22
23
24
Poll: Which of the following technologies wil...

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Final Presentation 7.13.12 final with poll

  • 1. Brenda Linares, MLIS July 13, 2012 1
  • 2. Past Present Future  Define: Quality Information Services  Reference Services in the Past  Information Services in the Present  Onsite and Remotely  Information Services in the Future  Onsite and Remotely  Information Service for Institute on Aging  Challenges and Solutions 2
  • 3. Well-trained librarian and library assistants Friendly customer service Patrons’ needs come first Good reference interview Work environment that encourages trying new methods Adaptability and ability to handle change 3
  • 4. May 21, 1953. "New Canaan Public Library. New Canaan, Connecticut."4x5 inch acetate negative by Samuel H. Gottscho http://www.s 4
  • 5. Past Present 5
  • 6. 6 Poll: Which tool is most effective in providin...
  • 8. 8
  • 9. One-on-One  iPad for Mobile Reference  Embedded Librarians  Liaison Librarians  Reduced Reference Desk Staffing 9
  • 11. one- on- ch one at liaiso n text ema http://www.lib.unc.edu/ask.ht ml il 11
  • 12. Videos Social Flickr Networks http://www.lib.unc.edu/ask.ht ml 12
  • 13. Past Future Present 13
  • 14. 14
  • 15. One-on-One  iPads and other tablets  Stepping out of the Library  Liaison and Embedded Librarian Models  Informationist  Will there still be a reference desk? Med Ref Serv Q 8(4) Oct 2009 J Med Libr Assoc 97(2) April 2009 15
  • 16. Proxying into people’s computers (troubleshooting)  Improve IM and chatting services  Texting  Social Networks  Facebook, Twitter, new ones  Video Tutorials (YouTube)  Skype 16
  • 17. Researchers’ Information Needs  Liaison librarian  Collaboration and research  Tools and technologies  Patients’ Information Needs  Baby boomers and older  Information seeking behavior 17
  • 18. Resources  Technology/IT Support  Privacy/Security Issues 18
  • 19. Open Source  Management Buy-in  Target Audience  Training 19
  • 20. Providing quality information services is essential  Librarians are reinventing the profession  Technological advances open doors  Librarian must adapt to change  Minimizing obstacles and finding solutions is vital 20
  • 21. http://www.shorpy.com/node/7197  http://ps10ipads.wikispaces.com/file/view/ipad_sales12.png/216323766/ ipad_sales12.png  http://www.joboord.com/wp-content/uploads/2012/05/smartphones.jpg  http://laptopsforsalez.com/wp- content/uploads/2012/04/laptopsforsale.jpg  http://blog.freedownloadscenter.com/wp- content/uploads/2007/08/1180427299-1.jpg  http://heartpath.files.wordpress.com/2011/04/vision2.jpg  http://www.remotedesktopmac.com/wp- content/uploads/2011/08/remote-desktop-support.jpg  http://suptg.thisisnotatrueending.com/archive/17711900/images/132779 8246072.gif  http://www.remotedesktopmac.com/wp- content/uploads/2011/08/remote-desktop-support.jpg  http://sustainablelifeblog.com/2010/05/17/saving-money-tip-open- source-software/ 21
  • 22. http://www.healthmgttech.com/index.php/solutions/network- infrastructure/keys-of-encryption.html  http://tvgconsulting.com/business-challenges/  http://test.resonate.com/network-traffic-software-solutions/main-unique- value-prop/support/  http://its.vanderbilt.edu/training/sharepoint 22
  • 23. 23
  • 24. 24 Poll: Which of the following technologies wil...

Notes de l'éditeur

  1. Poll: Which tool is most effective in providin...\r\n\r\nPress F5 or enter presentation mode to view the poll\r\nIn an emergency during your presentation, if the poll isn't showing, navigate to this link in your web browser:\r\nhttp://www.polleverywhere.com/multiple_choice_polls/ODMzODQ5MDMIf you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.
  2. The term was proposed in 2000 by Davidoff & Florance.[1] Their editorial suggested that physicians should be delegating their information needs to informationists, just as they currently order CT scans from radiologists or cardiac catheterizations from cardiologists. They conceived of aninformation professional who was embedded in (and indeed, supported by) the clinical departments.Supporters of the concept see it as a means for librarians to reinvigorate connections with the faculty/clinicians, as well as provide superior service by dint of informationists' biomedical training. Critics complained that the idea is nothing new (perhaps most famously in an article entitled "So what are we? Chopped liver?"[2]); librarians already provide indepth, high quality information services and clinical medical librarians have been working alongside physicians, nurses and other clinicians for years.A growing number of other institutions are hiring people in this role although there is no universal definition or job description.[citation needed] Large informationist programs in the U.S. exist at the National Institutes of Health and at Vanderbilt University. Welch Medical Library at Johns Hopkins University (JHU) is developing an informationist service model in which its 10 clinical and public health librarians are moving from serving as liaison librarians for assigned departments toward becoming embedded informationists within their departments.[citation needed]To prepare for the embedded informationist role, librarians are undertaking education as needed to supplement their backgrounds. For example, librarians bring experience in clinical behavior counseling, public health, nursing, and more. Informationist training can then focus upon filling gaps inresearch methods knowledge more so than on gaining additional knowledge in the librarian's area of expertise. Courses, seminars and workshops being undertaken include those covering systematic reviews, evidence-based medicine, critical appraisal, medical language, anatomy and physiology, biostatistics, and clinical research.The term informationist is related to that of informatician – also informaticist – and many informationists do possess skills in clinical topics, bioinformatics, and biomedical informatics. Harvard University, the University of Pittsburgh, and Washington University in St. Louis are examples of institutional libraries which have hired PhD-level scientists (who may or may not have library degrees) to provide informatics support for biomedical research.
  3. Poll: Which of the following technologies wil...\r\n\r\nPress F5 or enter presentation mode to view the poll\r\nIn an emergency during your presentation, if the poll isn't showing, navigate to this link in your web browser:\r\nhttp://www.polleverywhere.com/multiple_choice_polls/MTI5MzU2MjQ1NwIf you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.