coimbatore city coimbatore customer satisfaction soft skill soft skill development personality traits emotional intelligence leadership team building satisfaction services strategic cost management validity and reliability data analysis information data collection techniques sampling research objective reseach plan research methodology uoc critical thinking networking adaptability time management problem solving conflict resolution communication skill interpersonal skill different stage of traits personality self-awareness awareness interpersonal delphi technique brainstroming decision making group synergy group decision making assurance independence auditor management economics auditing green products customer two wheeler brand preference consumer south indian bank retail banking perception madurai city housing societies co-operative lending and recovery perception of borrowers advertisement celebrity women impact social network state bank of india credit card private sector banks debit card publlic sector and private sector bank
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