This document summarizes new features being added to LINE's messaging API for bots, including: 1) Group/room bot functionality that allows bots to send and receive messages in group chats and rooms. 2) New message types like buttons, carousels, and imagemaps that provide richer interactive messages. 3) Ability for bots to reply to and push messages to users, rather than just receive messages. The document provides examples of how businesses and organizations in Taiwan are using LINE bots and encourages developers to build bots using the new API features.

1. MESSAGING API
KEVIN LUO
Application Analyst

2. Outline • Why
• Features
• Use Cases
• Next Steps

3. Why

4. Services
LINE OA
Over 3000
Accounts
LINE@
Over 3 Million
Accounts
Chat BOT Service
Manual to Automatic

5. BOT API Trial
• Apr 07 ~ Nov 16
• More than 20k developers
• We got feedback from developers

6. 3 New Features
GROUP
/CHAT

7. Group/Room
Bot
Bot

8. Event
Organiser

9. 3 New Features
NEW
MESSAGE
TYPE
GROUP
/CHAT

10. Confirm Button Carousel

11. Imagemap
• Multiple areas
• Different actions
• URI
• message
• postback

12. More Template Messages
• Template message is HTML type message
• Develop more templates
• Even work with partners

13. 3 New Features
REPLY
/PUSH
NEW
MESSAGE
TYPE
GROUP
/CHAT

14. Reply / Push
user send message
Reply from bot
Push from bot
new

15. How Does It Work?
LINE APP
webhook (https)
API call (https)response (https)
request (https)
Your BotLINE Bot
Platform

16. How to in your Bot?
Session management
Refresh access token
Traffic burst
Async mode
User behaviour tracking
Your BotLINE USER

17. API Design Improvement

18. Intuitive & Simplicity & Secure

19. Messaging API Bot API (Deprecated)
Developer Trial Account Trial Account
Webhook event object
Receiving message
Receiving operation
Imagemap message Rich message
Reply message Sending message
Push message Sending message
Template message n/a
Reply token n/a
User_id (different from each Bot provider) Mid

20. Webhook Event Object
Message Text, Image, Audio, Video, Sticker, Location
Follow Added as friend
Unfollow Blocked
Join Join group/room
Leave new Leave group/room
Postback new From template action
Beacon new Got beacon signal

21. Location Event Object

22. Postback Event Object

23. SDK Support
• Easily use
• Wrap up data parsing
• Simplify message composing
• Many languages
• https://github.com/line/

24. Php Sample

25. Use Cases

26. 台北市政府(@taipei)

27. COSCUP 2016

28. 愛捐⾎血(@blood)

30. Develop NOW !!!
(App) https://business.line.me
(Bot) https://developers.line.me
(Bot) https://admin-official.line.me

31. Terms & Relations
Personal LINE Account
Business
LINE OA
BC(Business Connect)
Messaging API
LINE @
Messaging API

32. Login & Add Company
https://business.line.me/en/

37. Bot Settings
Features Disabled:
1-on-1
LINE@ app
Store Chat Enable

39. Channel
Developers

40. Channel ID
Channel Secret
Webhook URL
Channel Access Token

41. Thank you and Enjoy!