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Dave Anderson
Senior Marketing Director Asia Pacific
Dynatrace
SOCIAL SELLING & MARKETING
WITH LINKEDIN
2 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Thank you
@daveando
3 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE @daveando
Digital Performance Management
4 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando
52% of the Fortune 500 firms
since 2000 are gone
@daveando
5 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando
6 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Me. Dave Anderson
APAC Marketing Director.
Lauren Johnson
ANZ Marketing Manager
Anthony Clarke
ANZ Regional Director
7 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
ANZ Sales Team
8 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Luke. LinkedIn Relationship Manager
9 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Our mission
Grow Engaged
Database
Increase
lead
volumes
Improve brand
awareness
New
Partner
Engagements
10 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Grow
Engaged
Database
Increase
lead
volumes
Improve
brand
awareness
New
Partner
Engagements
11 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
New team.
Need leads.
Need a database.
Nobody knows who we are.
Let’s buy a database
12 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Building a business case
The Old Way The New Way
•Live database
•No call
•Warm emails to targeted
prospects (leads and new)
•Markesales
• Buy a database
• Cold Call
• Cold prospect emails to
new leads / database
• Sales vs marketing
13 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
LinkedIn
Navigator
Campaigns
The Way we
Work
Relationship
Manager
Stories
Data
Social
Updates
14 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Start with Social
Social alert emails
Training
Tooling
Social
Updates
Shareability
15 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Reporting
Measuring usage
Social referrals
Data
16 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
• 10,000 Sends
• 33% Open Rate
Linked In Average 20%
• 13% CTR
Linked IN Average 3-9%
Integrated Campaign with Nordstrom
•336,531 Impressions
•1387 Clicks
•$14.45 CPC
•57% Mobile!
•69 In-Mails Sent
•17 Registrations
•28% Success Rate
80% Registrations for Linked In
•UTM Tracking Competition
•Weekly Email Summary
•Fun, but accountability
$45 Cost per Conversion vs Google $90+
17 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Social Selling in Action
Meeting
$
August 17 Oct 25
Social
Events
18 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Minnie Mouse
Chief Innovation Office at Big Co.
Minnie
Minnie
Minnie
Stories
19 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando
Yeah right!
20 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando
Thanks for the heads up on this one Lauren - definitely
keen to attend. I'll share this one with my team.
Cheers! Mick
Thank you Lauren. Definitely keen to find out
more. I'll send some of my team members as
well. Thanks Dora
Hi Lauren, thank you for inviting me. Can I circulate
this to our digital transformation team?
Regards Astro
21 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
• In personal: Noticed you
just download blah blah
What is happening?
• Personal: Noticed you used to work at X, who is a customer of ours.
Option A – Email or Call Option B – Inmail
We are time poor…
MAKE IT RELEVANT. MAKE IT PERSONAL.
22 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
“It’s nearly a 100% success rate. If I target the email,
say the right things, keep it short, I get meetings
nearly every single time.”
Acting Career Highlights
1 x New Digital Partner with a Closed Deal
2 x New Tech Alliance Engagements
1 x Important CIO meeting
Dave Anderson – Director, Marketing
Usage: everyday
23 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Matthew Baker – Account Manager NSW
Usage: everyday
•Event usage - 80% of list build from Linked In = 3 Open Opportunity
•Continues to use it to build contact lists, follow up on leads.
“Upon researching a prospect, I was able to use
Sales Navigator to see a partner was
connected……….with a quick call to the partner,
they managed to set up a meeting with the CIO
for me”
24 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
“Inmails for the Nordstrom meet up event were
addictive. Once I get a few successes, I wanted
more… It was fun to get people’s responses!”
Acting Career Highlights
- Global case best practice usage
- Training for all marketers at Dynatrace
Lauren Johnson – ANZ Marketing Manager
Usage: everyday
25 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Guidance - Relationship Manager
Strategic Advice
Support
stories (ours and others)
Finding a champion…
Original presentation
26 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Putting data front and centre
27 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
It’s a social selling index…
SALES…
88 SSI…Read it and weep
28 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
Help
Let’s connect
29 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTECOMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
30

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Social Selling and Marketing with LinkedIn - Dave Anderson, Dynatrace

  • 1. Dave Anderson Senior Marketing Director Asia Pacific Dynatrace SOCIAL SELLING & MARKETING WITH LINKEDIN
  • 2. 2 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Thank you @daveando
  • 3. 3 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE @daveando Digital Performance Management
  • 4. 4 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando 52% of the Fortune 500 firms since 2000 are gone @daveando
  • 5. 5 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando
  • 6. 6 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Me. Dave Anderson APAC Marketing Director. Lauren Johnson ANZ Marketing Manager Anthony Clarke ANZ Regional Director
  • 7. 7 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE ANZ Sales Team
  • 8. 8 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Luke. LinkedIn Relationship Manager
  • 9. 9 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Our mission Grow Engaged Database Increase lead volumes Improve brand awareness New Partner Engagements
  • 10. 10 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Grow Engaged Database Increase lead volumes Improve brand awareness New Partner Engagements
  • 11. 11 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE New team. Need leads. Need a database. Nobody knows who we are. Let’s buy a database
  • 12. 12 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Building a business case The Old Way The New Way •Live database •No call •Warm emails to targeted prospects (leads and new) •Markesales • Buy a database • Cold Call • Cold prospect emails to new leads / database • Sales vs marketing
  • 13. 13 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE LinkedIn Navigator Campaigns The Way we Work Relationship Manager Stories Data Social Updates
  • 14. 14 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Start with Social Social alert emails Training Tooling Social Updates Shareability
  • 15. 15 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Reporting Measuring usage Social referrals Data
  • 16. 16 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE • 10,000 Sends • 33% Open Rate Linked In Average 20% • 13% CTR Linked IN Average 3-9% Integrated Campaign with Nordstrom •336,531 Impressions •1387 Clicks •$14.45 CPC •57% Mobile! •69 In-Mails Sent •17 Registrations •28% Success Rate 80% Registrations for Linked In •UTM Tracking Competition •Weekly Email Summary •Fun, but accountability $45 Cost per Conversion vs Google $90+
  • 17. 17 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Social Selling in Action Meeting $ August 17 Oct 25 Social Events
  • 18. 18 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Minnie Mouse Chief Innovation Office at Big Co. Minnie Minnie Minnie Stories
  • 19. 19 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando Yeah right!
  • 20. 20 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #Perform2015@daveando Thanks for the heads up on this one Lauren - definitely keen to attend. I'll share this one with my team. Cheers! Mick Thank you Lauren. Definitely keen to find out more. I'll send some of my team members as well. Thanks Dora Hi Lauren, thank you for inviting me. Can I circulate this to our digital transformation team? Regards Astro
  • 21. 21 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE • In personal: Noticed you just download blah blah What is happening? • Personal: Noticed you used to work at X, who is a customer of ours. Option A – Email or Call Option B – Inmail We are time poor… MAKE IT RELEVANT. MAKE IT PERSONAL.
  • 22. 22 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE “It’s nearly a 100% success rate. If I target the email, say the right things, keep it short, I get meetings nearly every single time.” Acting Career Highlights 1 x New Digital Partner with a Closed Deal 2 x New Tech Alliance Engagements 1 x Important CIO meeting Dave Anderson – Director, Marketing Usage: everyday
  • 23. 23 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Matthew Baker – Account Manager NSW Usage: everyday •Event usage - 80% of list build from Linked In = 3 Open Opportunity •Continues to use it to build contact lists, follow up on leads. “Upon researching a prospect, I was able to use Sales Navigator to see a partner was connected……….with a quick call to the partner, they managed to set up a meeting with the CIO for me”
  • 24. 24 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE “Inmails for the Nordstrom meet up event were addictive. Once I get a few successes, I wanted more… It was fun to get people’s responses!” Acting Career Highlights - Global case best practice usage - Training for all marketers at Dynatrace Lauren Johnson – ANZ Marketing Manager Usage: everyday
  • 25. 25 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Guidance - Relationship Manager Strategic Advice Support stories (ours and others) Finding a champion… Original presentation
  • 26. 26 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Putting data front and centre
  • 27. 27 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE It’s a social selling index… SALES… 88 SSI…Read it and weep
  • 28. 28 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE Help Let’s connect
  • 29. 29 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTECOMPANY CONFIDENTIAL – DO NOT DISTRIBUTE
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